Release Office - Revision history

https://wiki.borderconnect.com/index.php?action=history&feed=atom&title=Release_Office Release Office - Revision history 2026-06-06T08:53:28Z Revision history for this page on the wiki MediaWiki 1.43.0 https://wiki.borderconnect.com/index.php?title=Release_Office&diff=3536&oldid=prev Admin at 21:10, 18 February 2026 2026-02-18T21:10:15Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 17:10, 18 February 2026</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l16">Line 16:</td> <td colspan="2" class="diff-lineno">Line 16:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><p>A <strong>Release Office</strong> is the specific Canada Border Services Agency (CBSA) location where the customs release decision for a shipment is made. Every CBSA office is assigned a unique 3 or 4-digit <strong>Office Code</strong> (e.g., <code>0453</code> for the Ambassador Bridge).</p></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><p>A <strong>Release Office</strong> is the specific Canada Border Services Agency (CBSA) location where the customs release decision for a shipment is made. Every CBSA office is assigned a unique 3 or 4-digit <strong>Office Code</strong> (e.g., <code>0453</code> for the Ambassador Bridge).</p></div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">[[Image:Release-office-workflow.jpg|800px|center|Release Office & Import Workflow]]</ins></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><p>For carriers, selecting the correct Release Office is critical because the customs broker files their paperwork (PARS) pointing to a specific office code. If the truck arrives at a different location than where the paperwork was filed, the shipment will not clear automatically.</p></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><p>For carriers, selecting the correct Release Office is critical because the customs broker files their paperwork (PARS) pointing to a specific office code. If the truck arrives at a different location than where the paperwork was filed, the shipment will not clear automatically.</p></div></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></del></div></td><td colspan="2" class="diff-side-added"></td></tr> <tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">[[Image:Release-office-workflow.jpg|800px|center|Release Office & Import Workflow]]</del></div></td><td colspan="2" class="diff-side-added"></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div></div></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div></div></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr>  </table>

Admin https://wiki.borderconnect.com/index.php?title=Release_Office&diff=3535&oldid=prev Admin at 21:09, 18 February 2026 2026-02-18T21:09:57Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 17:09, 18 February 2026</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l18">Line 18:</td> <td colspan="2" class="diff-lineno">Line 18:</td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><p>For carriers, selecting the correct Release Office is critical because the customs broker files their paperwork (PARS) pointing to a specific office code. If the truck arrives at a different location than where the paperwork was filed, the shipment will not clear automatically.</p></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div><p>For carriers, selecting the correct Release Office is critical because the customs broker files their paperwork (PARS) pointing to a specific office code. If the truck arrives at a different location than where the paperwork was filed, the shipment will not clear automatically.</p></div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td colspan="2" class="diff-side-deleted"></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">[[Image:Release-office-workflow.jpg|800px|center|Release Office & Import Workflow]]</ins></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div></div></div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div></div></div></td></tr> <tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr> </table>

Admin https://wiki.borderconnect.com/index.php?title=Release_Office&diff=3520&oldid=prev Admin: Created page with "{{note|This article is part of the Customs Glossary Guide|info}} <div class="bc-wrap"> <div class="bc-article-hero"> <h1>Release Office Explained (CBSA)</h1> <p>The specific Customs office responsible for processing the release of a shipment into Canada.</p> <div class="bc-article-meta"> <span class="bc-article-pill"><i class="fas fa-building"></i> Type: CBSA Office Code</span> <span class="bc-article-pill"><i class="fas fa-map-marker-alt"></i..." 2026-02-17T19:51:43Z

<p>Created page with "{{note|This article is part of the <a href="/index.php?title=Customs_Glossary_Guide" title="Customs Glossary Guide">Customs Glossary Guide</a>|info}} <div class="bc-wrap"> <div class="bc-article-hero"> <h1>Release Office Explained (CBSA)</h1> <p>The specific Customs office responsible for processing the release of a shipment into Canada.</p> <div class="bc-article-meta"> <span class="bc-article-pill"><i class="fas fa-building"></i> Type: CBSA Office Code</span> <span class="bc-article-pill"><i class="fas fa-map-marker-alt"></i..."</p> <p><b>New page</b></p><div>{{note|This article is part of the [[Customs_Glossary_Guide|Customs Glossary Guide]]|info}}<br /> <div class="bc-wrap"><br /> <br /> <div class="bc-article-hero"><br /> <h1>Release Office Explained (CBSA)</h1><br /> <p>The specific Customs office responsible for processing the release of a shipment into Canada.</p><br /> <div class="bc-article-meta"><br /> <span class="bc-article-pill"><i class="fas fa-building"></i> Type: CBSA Office Code</span><br /> <span class="bc-article-pill"><i class="fas fa-map-marker-alt"></i> Format: 3 or 4 Digits</span><br /> <span class="bc-article-pill"><i class="fas fa-truck-loading"></i> Usage: PARS & In-Bond</span><br /> </div><br /> </div><br /> <br /> <div class="bc-card"><br /> <h2 style="margin-top: 0;">What is a Release Office?</h2><br /> <br /> <p>A <strong>Release Office</strong> is the specific Canada Border Services Agency (CBSA) location where the customs release decision for a shipment is made. Every CBSA office is assigned a unique 3 or 4-digit <strong>Office Code</strong> (e.g., <code>0453</code> for the Ambassador Bridge).</p><br /> <br /> <p>For carriers, selecting the correct Release Office is critical because the customs broker files their paperwork (PARS) pointing to a specific office code. If the truck arrives at a different location than where the paperwork was filed, the shipment will not clear automatically.</p><br /> </div><br /> <br /> <h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Release Office vs. First Port of Arrival</h2><br /> <br /> <div class="bc-card"><br /> <p>One of the most common mistakes in ACI eManifests is confusing the <strong>First Port of Arrival (FPOA)</strong> with the <strong>Release Office</strong>. They are not always the same.</p><br /> <br /> <table class="wikitable" style="width: 100%;"><br /> <tr><br /> <th style="width: 40%;">Scenario</th><br /> <th style="width: 30%;">First Port of Arrival</th><br /> <th style="width: 30%;">Release Office</th><br /> </tr><br /> <tr><br /> <td><strong>Standard PARS (Release at Border)</strong></td><br /> <td>The physical border crossing (e.g., Windsor 0453).</td><br /> <td><strong>The same</strong> as the Port of Arrival (e.g., Windsor 0453).</td><br /> </tr><br /> <tr><br /> <td><strong>In-Bond Shipment (Inland Release)</strong></td><br /> <td>The physical border crossing (e.g., Windsor 0453).</td><br /> <td>The <strong>Inland Office</strong> where the Sufferance Warehouse is located (e.g., Toronto 0495).</td><br /> </tr><br /> </table><br /> <br /> <div class="bc-warning"><br /> <strong>The Golden Rule:</strong><br><br /> The Release Office on your eManifest must <strong>match exactly</strong> the Port Code the broker used on their release entry. Always verify this code with the broker or the PARS paperwork before crossing.<br /> </div><br /> </div><br /> <br /> <h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Finding the Correct Code</h2><br /> <br /> <div class="bc-card"><br /> <p>CBSA maintains an official directory of all offices, their codes, and their authorized services (e.g., not all ports can process commercial freight).</p><br /> <br /> <ul class="bc-cleanlist"><br /> <li><strong>Directory of CBSA Offices:</strong> Use the [https://www.cbsa-asfc.gc.ca/do-rb/menu-eng.html Official CBSA Directory] to look up codes by city or region.</li><br /> <li><strong>Sufferance Warehouses:</strong> If moving goods in-bond, you need the code for the specific warehouse. See the [https://www.cbsa-asfc.gc.ca/import/codes/sw-ea-eng.html List of Sufferance Warehouses].</li><br /> </ul><br /> </div><br /> <br /> <h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Using Release Offices in BorderConnect</h2><br /> <br /> <div class="bc-card"><br /> <br /> <p>In BorderConnect, the "Release Office" is a mandatory field when creating an ACI eManifest shipment.</p><br /> <br /> <h3>1. Auto-Fill Features</h3><br /> <p>When you type a city name (e.g., "Fort Erie") into the Release Office field, BorderConnect will suggest the corresponding code (<code>0410</code>). It also filters out non-commercial offices to prevent errors.</p><br /> <br /> <h3>2. Setting Up In-Bond Moves</h3><br /> <p>If you select "In-Bond" as your Shipment Type:</p><br /> <div class="bc-cleanlist"><br /> * The <strong>Release Office</strong> field must be set to the <em>destination</em> inland port (e.g., Mississauga 0495).<br /> * You will also be required to enter the <strong>Sub-Location Code</strong> of the specific warehouse where the goods will await clearance.<br /> </div><br /> <br /> <h3>3. "Port Mismatch" Alerts</h3><br /> <p>If a driver arrives at the border and the broker has filed for a different port (e.g., driver is at Blue Water Bridge <code>0452</code> but broker filed for Ambassador Bridge <code>0453</code>), the status will remain "Reported" rather than "Released." The driver may need to ask the broker to amend their entry to match the actual port of arrival.</p><br /> </div><br /> <br /> {{Promo<br /> | icon = 🏢<br /> | text = '''Never guess the code.''' BorderConnect's smart search tool ensures you always select a valid commercial Release Office for your ACI eManifest.<br /> | link = https://www.borderconnect.com/aci-emanifest/index.htm<br /> | button = Start Free Trial<br /> }}<br /> <br /> </div><br /> <br /> [[Category:Definitions]]<br /> [[Category:ACI eManifest]]</div>

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