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= Onboarding for BorderConnect: Be Ready to File ACI (Canada) and/or ACE (U.S.) =
= Onboarding for BorderConnect: Be Ready to File ACI (Canada) and/or ACE (U.S.) =


This guide prepares highway carriers and dispatch teams to complete the government registrations and setup steps required before using BorderConnect to create and transmit:
This guide walks highway carriers through every required step to become compliant and ready to submit electronic manifests using BorderConnect:
* '''ACI eManifest''' (Canada – CBSA)
* '''ACE Truck e-Manifest''' (United States – CBP)


The goal is to ensure your manifests can be submitted, accepted, and time-stamped early enough that drivers arrive at the border compliant and ready.
* '''ACI eManifest''' — for shipments entering Canada (CBSA)
* '''ACE Truck e-Manifest''' — for shipments entering the United States (CBP)
 
The end goal is simple: your manifests are accepted early, your drivers arrive prepared, and border delays are avoided.


__TOC__
__TOC__
== Quick Overview: What Must Be Completed First ==
{| class="wikitable"
! Country !! Government System !! What You Must Have Ready
|-
| Canada || CBSA + CARM Portal || Carrier Code, Portal access, ACI authorization
|-
| United States || CBP ACE || Ability to transmit accepted truck manifests
|}
Once these are complete, you can begin using BorderConnect live.


== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) ==
== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) ==


CBSA’s highway ACI/eManifest guidance states that the Highway Cargo Document (and Combined Highway Document) may be submitted up to 30 days in advance, but must be received and validated by CBSA at least '''one hour prior to arrival''' at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
CBSA requires all highway commercial cargo data to be transmitted electronically and accepted at least one hour before arrival at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref><ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>
CBSA’s eManifest Portal User Guide also states that trade documents must be received and validated at least one hour prior to arrival at the FPOA.<ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>


=== Suggested screenshots to add (Canada) ===
=== Canada onboarding flow (process overview) ===


Use screenshots from your environment wherever possible (recommended). File names below are placeholders.
<pre>
Register Business in CARM
        ↓
Request CBSA Carrier Code
        ↓
Enroll in Carrier Program
        ↓
Authorize Brokers / Providers
        ↓
Submit ACI Manifests (1 hour rule)
</pre>


* CARM Client Portal landing page (login/registration)
=== Step 1 — Obtain a CBSA Carrier Code ===
  [[File:carm-portal-landing.png|900px|thumb|center|CARM Client Portal landing page (login/registration)]]
* CARM: Enrol in the Carrier program (menu path / enrolment screen)
  [[File:carm-enrol-carrier-program.png|900px|thumb|center|CARM: Enrolment in the CBSA Carrier program]]
* CARM: Delegation of Authority (pending requests / manage delegations)
  [[File:carm-delegation-authority.png|900px|thumb|center|CARM: Delegation of Authority (approve broker/service provider access)]]
* BorderConnect: ACI accepted status/time stamp (submission results)
  [[File:borderconnect-aci-accepted.png|900px|thumb|center|BorderConnect: Example ACI acceptance/status screen]]
* Driver lead sheet / trip summary example (your template)
  [[File:aci-driver-leadsheet.png|900px|thumb|center|Example: Driver lead sheet / trip summary (Canada)]]


=== Step 1: Obtain a CBSA Carrier Code ===
A '''Carrier Code''' is a four-character identifier required to transact with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref>


A CBSA carrier code is a four-character unique identifier required to transact business with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref>
You request this through the '''CARM Client Portal'''.


CBSA’s Highway Carrier Code Application guidance describes the process:
Process overview:<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
# Create an account in the CARM Client Portal (CCP)
# Complete the carrier code application in the CCP
# After you receive your carrier code, apply to transmit ACI to CBSA and complete the testing process (as applicable)<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>


CBSA also notes that new carriers can request a carrier code in the CARM Client Portal when registering.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref>
# Create your CARM Client Portal account 
# Enroll your business 
# Complete the Carrier Code application 
# Receive your assigned 4-character code 


=== Step 2: Set up your CARM Client Portal access ===
CBSA also confirms new carriers can request their code directly during CARM registration.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref>


The CARM Client Portal is CBSA’s portal for account access, onboarding documentation, and program enrolment workflows.<ref>CARM Client Portal (login/registration). https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref><ref>CBSA. "User guides – CARM Client Portal (Onboarding documentation)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref>
=== Step 2 — Set up your CARM Client Portal access ===


Practical onboarding checklist:
The '''CARM Client Portal''' is CBSA’s official system for business enrollment, user access, program registrations, and Delegation of Authority workflows.<ref>CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref><ref>CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref>
# Create user access in CCP (ensure your business profile is correctly established/linked)
# Assign internal roles so your staff can manage enrolment and approvals inside CCP
# Complete program enrolments needed for your operations (Carrier program; ACI/eManifest transmission readiness)


CBSA provides a step-by-step user guide for enrolling in the Carrier program in the CCP.<ref>CBSA (CARM CCP). "User Guide – Enrol in the Carrier program (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>
You must:


=== Step 3: Delegation of Authority (brokers and/or service providers) ===
{| class="wikitable"
! Task !! Why It Matters
|-
| Create business profile || Links your company to CBSA programs
|-
| Assign internal roles || Controls approvals and access
|-
| Enroll in Carrier Program || Enables manifest filing
|}


If you need a broker or third-party service provider to act on your behalf in CBSA systems, CBSA documents how Delegation of Authority works inside the portal.
Official enrolment guide:<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>


* Delegation of Authority user guide (PDF)<ref>CBSA (CARM CCP). "User Guide – Delegation of Authority in the CARM Client Portal (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref>
=== Step 3 — Delegation of Authority (brokers & service providers) ===
* CBSA walkthrough on delegating authority to a third party service provider (video transcript page)<ref>CBSA. "How to set up a delegation of authority for a third party service provider in the CARM Client Portal." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref>


Practical onboarding checklist:
If brokers or service providers will act on your behalf, you must approve them inside CARM.
# Decide which parties need access (broker and/or service provider)
# Review any pending requests in CCP
# Approve the correct permissions so your broker/service provider can support your CBSA transactions


=== Step 4: Confirm you can meet the ACI highway timing requirement ===
CBSA instructions:<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref><ref>CBSA. "How to set up a delegation of authority for a third party service provider." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref>


CBSA highway ACI/eManifest rules require the data be received and validated at least one hour prior to arrival at the FPOA.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
=== Step 4 — Meet the ACI one-hour timing rule ===


CBSA Memorandum D3-4-2 includes an operational caution: properly formatted messages submitted with less than one hour of review time may be accepted but can generate an "insufficient review time" warning, and AMPS may be applicable.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>
ACI data must be accepted at least one hour before arrival.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>


Dispatch readiness checklist (Canada):
CBSA warns late filings may trigger AMPS penalties.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>
* Plan submissions so they are accepted and validated before the one-hour window
* Update ETA/plans when trips change to avoid late submissions
* Ensure conveyance + cargo references match your paperwork and dispatch info


=== Step 5: Broker coordination (PARS shipments) ===
=== Step 5 — Broker clearance (PARS shipments) ===


Many Canadian commercial shipments require broker clearance before release. For onboarding, confirm:
Ensure:
* Your broker has your correct CBSA carrier code
* Your shipment identifiers (CCNs / references) align between carrier reporting and broker entry processes
* Dispatch timing supports both ACI acceptance and broker certification before arrival


=== Step 6: Driver readiness (Canada) ===
* Broker has your Carrier Code 
* Shipment references match 
* Clearance is certified before arrival 


Before dispatch, ensure the driver has:
ACI alone does not release freight.
* Port of entry and ETA (consistent with what was transmitted)
 
* Paperwork per your SOP
=== Step 6 — Driver & equipment requirements (Canada) ===
* Trip references/lead sheet used by your operation
 
* Confirmation the ACI submission is accepted in time (one-hour rule)<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
==== Driver ====
 
* Passport or approved travel document 
* Shipment paperwork 
* Trip reference 
* Arrival only after ACI acceptance and clearance confirmed 
 
==== Equipment ====
 
{| class="wikitable"
! Required Data !! Example
|-
| Tractor number || Unit 4521
|-
| Trailer number || Trailer 8873
|-
| Mode || Highway
|-
| Port of entry || Windsor, Fort Erie, etc.
|}


== Crossing into the United States (CBP ACE Truck e-Manifest) ==
== Crossing into the United States (CBP ACE Truck e-Manifest) ==


CBP’s ACE Truck Manifest User Guide states carriers are required to submit an e-Manifest '''one hour prior to arrival''' into the United States.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
CBP requires ACE Truck Manifests to be submitted and accepted one hour before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref><ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref>
CBP also maintains an official guidance landing page for the e-Manifest: Trucks user guide.<ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref>
 
=== U.S. onboarding flow (process overview) ===
 
<pre>
Prepare Trip & Equipment Data
        ↓
Submit ACE Manifest
        ↓
Confirm Acceptance
        ↓
Driver Arrives with Trip Reference
</pre>


=== Suggested screenshots to add (United States) ===
=== Step 1 — Follow the CBP one-hour rule ===


* CBP ACE Truck Manifest User Guide cover page (or relevant excerpt)
ACE data must be transmitted and accepted before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
  [[File:cbp-ace-truck-manifest-user-guide.png|900px|thumb|center|CBP: ACE Truck Manifest User Guide reference (excerpt)]]
* BorderConnect: ACE accepted status/time stamp (submission results)
  [[File:borderconnect-ace-accepted.png|900px|thumb|center|BorderConnect: Example ACE acceptance/status screen]]
* Driver trip summary / trip number reference (your template)
  [[File:ace-driver-trip-summary.png|900px|thumb|center|Example: Driver trip summary / manifest reference (United States)]]


=== Step 1: Understand the CBP one-hour prior submission rule ===
=== Step 2 — Standardize trip & equipment data ===


CBP requires truck carriers to submit the e-Manifest one hour prior to arrival into the United States.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
Best practice setup:


Dispatch readiness checklist (U.S.):
* Tractor numbers 
* Submit and confirm acceptance early enough to satisfy the one-hour rule
* Trailer numbers 
* Ensure tractor/trailer and trip details are accurate to prevent rejections or delays
* Trip references 
* Shipment reference workflow 


=== Step 2: Prepare consistent trip and equipment data ===
=== Step 3 — Broker coordination (entries/PAPS) ===


Before going live, define your internal standard for capturing:
Ensure broker filings match manifest data.
* Tractor number
* Trailer number
* Trip/manifest reference used by your dispatch team
* Shipment references required by your SOP and broker workflow


This improves accuracy and reduces last-minute corrections.
=== Step 4 — Driver & equipment requirements (United States) ===


=== Step 3: Broker coordination (entries / PAPS workflows) ===
==== Driver ====


For many U.S. commercial shipments, broker entry must align with manifest data. During onboarding, confirm:
* Passport 
* Your shipment control numbering rules (as used by your broker) align with what dispatch/operations will use
* CDL (as required)
* Data transmitted on the trip matches the shipment paperwork and broker entry data
* Shipment paperwork
* Trip reference 


=== Step 4: Driver readiness (United States) ===
==== Equipment ====


Before dispatch, ensure:
{| class="wikitable"
* ACE trip is accepted in time (one-hour rule)<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
! Required Data !! Example
* Driver has your trip reference/summary sheet so the trip can be quickly located if needed at the border
|-
| Tractor number || Unit 4521
|-
| Trailer number || Trailer 8873
|-
| Trip reference || TRIP-2026-015
|-
| Port of arrival || Detroit, Buffalo, Blaine
|}


== BorderConnect Go-Live Readiness Checklist ==
== BorderConnect Go-Live Readiness Checklist ==


=== Canada (ACI/eManifest) ===
=== Canada ===
✔ CBSA carrier code issued and on file<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>   
✔ Carrier Code issued<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>   
✔ CARM Client Portal access set up and carrier program enrolment complete<ref>CBSA (CARM CCP). "User Guide – Enrol in the Carrier program (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>   
✔ CARM enrolment complete<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>   
✔ Delegation of Authority handled for brokers/service providers where needed<ref>CBSA (CARM CCP). "User Guide – Delegation of Authority in the CARM Client Portal (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref>  
✔ Broker authorization complete  
✔ Dispatch process supports CBSA’s one-hour validation requirement<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
✔ ACI one-hour compliance workflow ready<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>


=== United States (ACE Truck e-Manifest) ===
=== United States ===
✔ Dispatch process supports CBP’s one-hour e-Manifest requirement<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
✔ ACE submission workflow ready<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
✔ Trip/equipment data capture is consistent and validated prior to submission
✔ Trip/equipment standards defined 


== Next Steps in BorderConnect ==
== Next Steps in BorderConnect ==


* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create and submit your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create and submit your first ACE Manifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create your first ACE Manifest]]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide (end-to-end workflow)]]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]


== References ==
== References ==
<references/>
<references/>

Latest revision as of 13:41, 27 January 2026

🔖 This article is part of the BorderConnect Software User Guide and the Customs Compliance Guide

Onboarding for BorderConnect: Be Ready to File ACI (Canada) and/or ACE (U.S.)

This guide walks highway carriers through every required step to become compliant and ready to submit electronic manifests using BorderConnect:

  • ACI eManifest — for shipments entering Canada (CBSA)
  • ACE Truck e-Manifest — for shipments entering the United States (CBP)

The end goal is simple: your manifests are accepted early, your drivers arrive prepared, and border delays are avoided.

Quick Overview: What Must Be Completed First

Country Government System What You Must Have Ready
Canada CBSA + CARM Portal Carrier Code, Portal access, ACI authorization
United States CBP ACE Ability to transmit accepted truck manifests

Once these are complete, you can begin using BorderConnect live.

Crossing into Canada (CBSA ACI eManifest & CARM Client Portal)

CBSA requires all highway commercial cargo data to be transmitted electronically and accepted at least one hour before arrival at the First Port of Arrival (FPOA).[1][2]

Canada onboarding flow (process overview)

Register Business in CARM
        ↓
Request CBSA Carrier Code
        ↓
Enroll in Carrier Program
        ↓
Authorize Brokers / Providers
        ↓
Submit ACI Manifests (1 hour rule)

Step 1 — Obtain a CBSA Carrier Code

A Carrier Code is a four-character identifier required to transact with CBSA (highway, marine, air, rail).[3]

You request this through the CARM Client Portal.

Process overview:[4]

  1. Create your CARM Client Portal account
  2. Enroll your business
  3. Complete the Carrier Code application
  4. Receive your assigned 4-character code

CBSA also confirms new carriers can request their code directly during CARM registration.[5]

Step 2 — Set up your CARM Client Portal access

The CARM Client Portal is CBSA’s official system for business enrollment, user access, program registrations, and Delegation of Authority workflows.[6][7]

You must:

Task Why It Matters
Create business profile Links your company to CBSA programs
Assign internal roles Controls approvals and access
Enroll in Carrier Program Enables manifest filing

Official enrolment guide:[8]

Step 3 — Delegation of Authority (brokers & service providers)

If brokers or service providers will act on your behalf, you must approve them inside CARM.

CBSA instructions:[9][10]

Step 4 — Meet the ACI one-hour timing rule

ACI data must be accepted at least one hour before arrival.[11]

CBSA warns late filings may trigger AMPS penalties.[12]

Step 5 — Broker clearance (PARS shipments)

Ensure:

  • Broker has your Carrier Code
  • Shipment references match
  • Clearance is certified before arrival

ACI alone does not release freight.

Step 6 — Driver & equipment requirements (Canada)

Driver

  • Passport or approved travel document
  • Shipment paperwork
  • Trip reference
  • Arrival only after ACI acceptance and clearance confirmed

Equipment

Required Data Example
Tractor number Unit 4521
Trailer number Trailer 8873
Mode Highway
Port of entry Windsor, Fort Erie, etc.

Crossing into the United States (CBP ACE Truck e-Manifest)

CBP requires ACE Truck Manifests to be submitted and accepted one hour before arrival.[13][14]

U.S. onboarding flow (process overview)

Prepare Trip & Equipment Data
        ↓
Submit ACE Manifest
        ↓
Confirm Acceptance
        ↓
Driver Arrives with Trip Reference

Step 1 — Follow the CBP one-hour rule

ACE data must be transmitted and accepted before arrival.[15]

Step 2 — Standardize trip & equipment data

Best practice setup:

  • Tractor numbers
  • Trailer numbers
  • Trip references
  • Shipment reference workflow

Step 3 — Broker coordination (entries/PAPS)

Ensure broker filings match manifest data.

Step 4 — Driver & equipment requirements (United States)

Driver

  • Passport
  • CDL (as required)
  • Shipment paperwork
  • Trip reference

Equipment

Required Data Example
Tractor number Unit 4521
Trailer number Trailer 8873
Trip reference TRIP-2026-015
Port of arrival Detroit, Buffalo, Blaine

BorderConnect Go-Live Readiness Checklist

Canada

✔ Carrier Code issued[16] ✔ CARM enrolment complete[17] ✔ Broker authorization complete ✔ ACI one-hour compliance workflow ready[18]

United States

✔ ACE submission workflow ready[19] ✔ Trip/equipment standards defined

Next Steps in BorderConnect

References

  1. ↑ CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html
  2. ↑ CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html
  3. ↑ CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html
  4. ↑ CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html
  5. ↑ CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html
  6. ↑ CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/
  7. ↑ CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation
  8. ↑ CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf
  9. ↑ CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf
  10. ↑ CBSA. "How to set up a delegation of authority for a third party service provider." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html
  11. ↑ CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html
  12. ↑ CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html
  13. ↑ CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf
  14. ↑ CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide
  15. ↑ CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf
  16. ↑ CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html
  17. ↑ CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf
  18. ↑ CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html
  19. ↑ CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf
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