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Creating a Split Shipment (ACE Manifest): Difference between revisions

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{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
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<h1>Split Shipments in ACE</h1>
<h1>Split Shipments in ACE</h1>
<p>Learn how to manage shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).</p>
<p>A comprehensive guide to managing shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).</p>
 
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<span class="bc-article-pill"><i class="fas fa-chart-line"></i> Difficulty: Intermediate</span>
[[ACE_Manifest_Software_User_Guide_(CBP)|<span class="bc-hero-pill">← Back to ACE Guide</span>]]
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 10 Minutes</span>
<span class="bc-hero-pill">Difficulty: Intermediate</span>
<span class="bc-hero-pill">Estimated Time: 10 Min</span>
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<h2>Video Tutorial</h2>
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{{#ev:youtube|ao9MC-VFGQw|100%|center|How to create master and split shipments}}
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Watch the full walkthrough on creating Master and Split shipments.
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<h2 style="margin-top: 0;">Overview</h2>
<h2>What is a Split Shipment?</h2>
<p>A <strong>Split Shipment</strong> occurs when a single PAPS entry is transported across the border in multiple loads due to size or operational needs.</p>
<p>A <strong>Split Shipment</strong> occurs when a single PAPS entry (one SCN) is transported across the border in multiple loads.</p>
 
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<p>Because the shipment is split, it requires careful coordination to ensure all loads link back to the same Master shipment record in CBP's system.</p>
 
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<h3>Important Rule</h3>
<h3>Important Rule</h3>
Split shipments must be arranged by the importer or broker <strong>before</strong> moving loads. CBP approval is required.
Split shipments must be arranged by the importer/broker <strong>before</strong> the carrier moves the loads. CBP approval is required.
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<p style="margin-top:15px;"><strong>The General Workflow:</strong></p>
 
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<h3>⚙️ Enable Split Shipments (One-Time Setup)</h3>
Before starting, ensure this is enabled in your account:
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* <strong>Step 1:</strong> Create & Send the <strong>Master Shipment</strong> (Total Quantity).
* Go to <strong>Account → Company Settings</strong>.
* <strong>Step 2:</strong> Wait for CBP Acceptance.
* Under <strong>ACE Shipment Settings</strong>, set <strong>Allow ACE "Split Shipments"</strong> to <strong>Yes</strong>.
* <strong>Step 3:</strong> Create <strong>Split Segments</strong> for each physical truckload.
* Click <strong>Save</strong>.
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[[File:Allow-split-shipments.png|800px|class=bc-screenshot|link=]]
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 1: The Master Shipment</h2>
<h3>⚙️ One-Time Setup Required</h3>
<p>The Master Shipment holds the <strong>total quantity</strong> for all loads combined. It is created first and sent to CBP as an "Unassociated" shipment.</p>
<p>Before you can process split shipments, you must enable this setting in your account:</p>
<ol>
<li>Go to <strong>Account</strong> → <strong>Company Settings</strong>.</li>
<li>Under <strong>ACE Shipment Settings</strong>, set <strong>Allow ACE "Split Shipments"</strong> to <strong>Yes</strong>.</li>
<li>Click <strong>Save</strong>.</li>
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<h2>Phase 1: The Master Shipment</h2>
<h3><span class="bc-step-circle">1</span> Create the Shipment</h3>
<p class="bc-subtle">The master shipment holds the total quantity for all segments combined. It is never attached to a manifest directly.</p>
 
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<h3>1. Create the Shipment</h3>
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* Navigate to <strong>ACE eManifests</strong> → <strong>Start New ACE Shipment</strong>.
* Navigate to <strong>ACE eManifests → Start New ACE Shipment</strong>.
* Enter the <strong>SCN (PAPS)</strong>, Shipper, Consignee, and Commodity.
* Enter the <strong>SCN (PAPS)</strong>, Shipper, Consignee, and Commodity.
* <strong>Crucial:</strong> Enter the <strong>Total Quantity</strong> for all loads combined.
* <strong>Crucial:</strong> Enter the Total Quantity for <strong>all loads combined</strong>.
* Click <strong>Save</strong>.
* Click <strong>Save</strong>.
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[[File:Start-ace-shipment.png|800px|class=bc-screenshot|link=]]
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<h3>2. Send to CBP</h3>
<h3><span class="bc-step-circle">2</span> Send to CBP</h3>
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* On the Shipment Details page, hover over <strong>Shipment Only Send to CBP</strong>.
* On the Shipment Details page, hover over the menu <strong>Shipment Only Send to CBP</strong>.
* Select <strong>Send Unassociated Shipment</strong>.
* Select <strong>Send Unassociated Shipment</strong>.
* Wait for the status to change to <strong>Accepted</strong>.
* Wait for the status to change to <strong>Accepted</strong>.
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[[File:Send-unassociated-shipment.png|800px|class=bc-screenshot|link=]]
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 2: The Split Segments</h2>
<h2>Phase 2: The Split Segments</h2>
<p>Once the Master is accepted, create a separate manifest for every physical truckload.</p>
<p class="bc-subtle">Each physical truck crossing the border gets its own "Segment" linked to the Master.</p>


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<h3><span class="bc-step-circle">1</span> Link the Segment</h3>
<h3>1. Start the Manifest</h3>
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* Navigate to <strong>Start New ACE eManifest</strong>.
* Start a <strong>New ACE eManifest</strong> and enter Trip/Driver info.
* Enter Trip #, Port, ETA, Truck, Trailer, and Driver.
* Click <strong>Save and Start New ACE Shipment</strong>.
* Click <strong>Save and Start New ACE Shipment</strong>.
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<h3>2. Link the Segment</h3>
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* Enter the <strong>Same SCN</strong> used for the Master.
* Enter the <strong>Same SCN</strong> used for the Master.
* Check the box: ☑ <strong>Split Shipment Segment</strong>.
* Check the box: ☑ <strong>Split Shipment Segment</strong>.
* Enter the quantity for <strong>this specific load only</strong>.
* Enter the quantity for <strong>this specific load only</strong>.
* Click <strong>Save</strong>. Commodity info will auto-fill from the Master.
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[[File:Split-segment.png|800px|class=bc-screenshot|link=]]
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<strong>Final Step:</strong> Click <strong>Save</strong> (commodity info will auto-fill), then click <strong>Sync with CBP</strong>. Repeat this for every load until the total quantity reaches zero.
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<strong>Final Step:</strong> Return to the eManifest page and click <strong>Sync with CBP</strong>. The segment should be accepted within 30–60 seconds. Repeat this for every load until the total quantity reaches zero.
<h3>Visual Workflow</h3>
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[[File:Split-shipment-diagram.png|800px|class=bc-screenshot|link=]]
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<h2>Master vs. Segment: Key Differences</h2>
<h3>Quick Reference</h3>
{| class="wikitable" style="width:100%; text-align:left;"
{| class="wikitable" style="width:100%; margin-bottom:0;"
! Feature
! Feature
! Master Shipment
! Master Shipment
! Split Shipment Segment
! Split Segment
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|-
| <strong>Sequence</strong>
| <strong>Sequence</strong>
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|-
| <strong>Manifest Status</strong>
| <strong>Manifest Status</strong>
| Unassociated (Not on manifest)
| Unassociated (Standalone)
| Attached to eManifest
| Attached to eManifest
|-
|-
| <strong>Quantity</strong>
| <strong>Quantity</strong>
| Total of all loads combined
| Total (All Loads)
| Only what is on the truck
| Partial (Truck Load)
|-
| <strong>Commodity Data</strong>
| Manually entered
| Auto-pulled from Master
|}
|}
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<h2 style="margin-top:40px; border-bottom: 2px solid #ddd; padding-bottom:10px;">Making Changes & Corrections</h2>
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<h3>Changing Quantity on a Segment</h3>
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<li><strong>Detach</strong> the shipment from the manifest.</li>
<li><strong>Cancel</strong> the eManifest to reset the status.</li>
<li>Reattach utilizing <strong>Quick Assign Shipment</strong>.</li>
<li>Edit the quantity and <strong>Save</strong>.</li>
<li>Resubmit by clicking <strong>Sync with CBP</strong>.</li>
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<h3>Changing the Master SCN</h3>
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<li>Locate the master via <strong>Search ACE Shipments</strong>.</li>
<li>Select <strong>Cancel Shipment Message</strong>.</li>
<li>Cancel all manifests containing segments.</li>
<li>Edit the SCN and Save.</li>
<li>Resend <strong>Unassociated Shipment</strong>.</li>
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Latest revision as of 17:30, 4 February 2026

🔖 This article is part of the BorderConnect ACE Manifest Guide

Split Shipments in ACE

A comprehensive guide to managing shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).

Difficulty: Intermediate Time: 10 Minutes

Overview

A Split Shipment occurs when a single PAPS entry is transported across the border in multiple loads due to size or operational needs.

Because the shipment is split, it requires careful coordination to ensure all loads link back to the same Master shipment record in CBP's system.

Important Rule

Split shipments must be arranged by the importer/broker before the carrier moves the loads. CBP approval is required.

⚙️ Enable Split Shipments (One-Time Setup)

Before starting, ensure this is enabled in your account:

  • Go to Account → Company Settings.
  • Under ACE Shipment Settings, set Allow ACE "Split Shipments" to Yes.
  • Click Save.

Phase 1: The Master Shipment

The Master Shipment holds the total quantity for all loads combined. It is created first and sent to CBP as an "Unassociated" shipment.

1 Create the Shipment

  • Navigate to ACE eManifests → Start New ACE Shipment.
  • Enter the SCN (PAPS), Shipper, Consignee, and Commodity.
  • Crucial: Enter the Total Quantity for all loads combined.
  • Click Save.

2 Send to CBP

  • On the Shipment Details page, hover over the menu Shipment Only Send to CBP.
  • Select Send Unassociated Shipment.
  • Wait for the status to change to Accepted.

Phase 2: The Split Segments

Once the Master is accepted, create a separate manifest for every physical truckload.

1 Link the Segment

  • Start a New ACE eManifest and enter Trip/Driver info.
  • Click Save and Start New ACE Shipment.
  • Enter the Same SCN used for the Master.
  • Check the box: ☑ Split Shipment Segment.
  • Enter the quantity for this specific load only.

Final Step: Click Save (commodity info will auto-fill), then click Sync with CBP. Repeat this for every load until the total quantity reaches zero.

Visual Workflow

Quick Reference

Feature Master Shipment Split Segment
Sequence Created First Created Second
Manifest Status Unassociated (Standalone) Attached to eManifest
Quantity Total (All Loads) Partial (Truck Load)
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