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ACE Manifest Status Guide (ACE Manifest): Difference between revisions

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{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}


[[Image:Ace-emanifest-statuses.png|350px|thumb|right|Color-coded ACE Manifest statuses in BorderConnect]]
<div class="bc-wrap">


In BorderConnect’s [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], each '''ACE Manifest Status''' visually represents the current processing stage of a manifest with [[US_Customs_and_Border_Protection_-_General_Information|U.S. Customs and Border Protection (CBP)]].
<div class="bc-article-hero">
<h1>ACE Manifest Statuses</h1>
<p>A visual guide to understanding the processing stages of your ACE eManifest in BorderConnect.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-traffic-light"></i> Type: Status Indicators</span>
<span class="bc-article-pill"><i class="fas fa-desktop"></i> Software Feature</span>
</div>
</div>


{{Promo
<div class="bc-card">
| icon = 🚛
| text = '''Simplify your cross-border operations.''' File ACE and ACI eManifests in seconds with BorderConnect's industry-leading software.
| link = https://www.borderconnect.com
| button = Start Free Trial
}}


Statuses update automatically when:
<h2 style="margin-top: 0;">Overview</h2>
[[Image:Ace-emanifest-statuses.png|thumb|right|Color-coded ACE Manifest statuses in BorderConnect]]
<p>In BorderConnect, every ACE eManifest features a <strong>status bar</strong> that visually represents its current processing stage with U.S. Customs and Border Protection (CBP). These statuses update automatically in real-time as data is transmitted, accepted, or processed at the border.</p>


* A manifest is transmitted to CBP 
<p>You can find these indicators on the <strong>ACE Manifest Details Page</strong> and the <strong>ACE Manifest Search Page</strong>.</p>
* CBP returns an acceptance, rejection, or system message 
* Arrival or release is reported at the border 


These visual indicators appear on:
<div class="bc-did-you-know" style="margin-top: 15px;">
<strong>Color Logic:</strong> Generally, <strong>Yellow</strong> indicates action is needed or pending, <strong>Blue</strong> indicates the manifest is on file, and <strong>Green</strong> indicates broker clearance or release. <strong>Brown/Red</strong> indicates errors or cancellations.
</div>


* [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details Page]] 
<div style="clear: both;"></div>
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]]
</div>


== Quick Status Overview ==
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Quick Status Reference</h2>


{| class="wikitable"
<div class="bc-card">
! Status
<table class="wikitable" style="width: 100%;">
! Color Bars
<tr>
! What It Means
<th style="width: 25%;">Status</th>
! Typical Action
<th style="width: 15%;">Visual</th>
|-
<th>Meaning</th>
| Draft
<th>Action Required</th>
| Yellow (1 bar)
</tr>
| Not yet sent to CBP
<tr>
| Complete data and sync
<td><strong>Draft</strong></td>
|-
<td><span style="color: #ffc107;">1 Yellow Bar</span></td>
| Cancelled Manifest
<td>Not yet sent to CBP.</td>
| Red (1 bar)
<td>Complete data and click Sync.</td>
| Removed from CBP system
</tr>
| Recreate if needed
<tr>
|-
<td><strong>Transmitted</strong></td>
| Transmitted to CBP
<td><span style="color: #ffc107;">2 Yellow Bars</span></td>
| Yellow (2 bars)
<td>Sent; awaiting CBP response.</td>
| Awaiting response
<td>Wait 1-2 minutes for reply.</td>
| Wait for CBP reply
</tr>
|-
<tr>
| Preliminary Manifest On File
<td><strong>Preliminary</strong></td>
| Light Blue (2 bars)
<td><span style="color: #17a2b8;">2 Light Blue</span></td>
| Initial acceptance stage
<td>Trip accepted; processing shipments.</td>
| Wait for End of Manifest processing
<td>Wait for "End of Manifest" cycle.</td>
|-
</tr>
| CBP Returned Error
<tr>
| Brown (2 bars)
<td><strong>Error (Rejected)</strong></td>
| Rejected by CBP
<td><span style="color: #795548;">2 Brown Bars</span></td>
| Correct and re-sync
<td>Rejected by CBP.</td>
|-
<td>Fix error and Re-Sync.</td>
| Complete Manifest On File
</tr>
| Blue (3 bars)
<tr>
| Fully accepted
<td><strong>Complete On File</strong></td>
| Driver may proceed
<td><span style="color: #007bff;">3 Blue Bars</span></td>
|-
<td>Manifest accepted by CBP.</td>
| Complete Manifest and Entry Numbers On File
<td>Driver may proceed (if no PAPS).</td>
| Green (4 bars)
</tr>
| Broker clearance complete
<tr>
| Driver may proceed
<td><strong>Entry #s On File</strong></td>
|-
<td><span style="color: #28a745;">4 Green Bars</span></td>
| Truck Arrived at Border
<td>Broker entry matched (PAPS).</td>
| Dark Green (5 bars)
<td>Driver is clear to proceed.</td>
| Driver reported at POA
</tr>
| Resolve any issues
<tr>
|-
<td><strong>Arrived</strong></td>
| Truck Released at Border
<td><span style="color: #1e7e34;">5 Dark Green</span></td>
| Green (6 bars)
<td>Truck reported at border.</td>
| Shipment released
<td>Monitor for release.</td>
| No action needed
</tr>
|}
<tr>
<td><strong>Released</strong></td>
<td><span style="color: #28a745;">6 Green Bars</span></td>
<td>Shipment released.</td>
<td>Proceed to destination.</td>
</tr>
<tr>
<td><strong>Cancelled</strong></td>
<td><span style="color: #dc3545;">1 Red Bar</span></td>
<td>Removed from CBP system.</td>
<td>No action (unless error).</td>
</tr>
</table>
</div>


== Understanding Each ACE Manifest Status ==
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Status Definitions & Actions</h2>


=== Draft ===
<div class="bc-card">
'''(One Yellow Bar)'''
<h3><i class="fas fa-pen-square"></i> Preparation & Transmission</h3>


The manifest has been created but not yet transmitted to CBP.
<h4>Draft (1 Yellow Bar)</h4>
<p>The manifest is created but has not been sent to CBP. The driver <strong>cannot</strong> go to the border.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Review your data and click <strong>Sync with CBP</strong>.
</div>


Complete all required information, then click '''Sync with CBP'''.
<h4>Transmitted to CBP (2 Yellow Bars)</h4>
<p>The data has been sent and BorderConnect is waiting for a response.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Wait 1–2 minutes. If it remains stuck for over 30 minutes, contact Support.
</div>


=== Cancelled Manifest ===
<h4>CBP Returned Error (2 Brown Bars)</h4>
'''(One Red Bar)'''
<p>CBP has rejected the manifest due to incorrect or missing data.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Check the <strong>History</strong> tab for the specific reject message, fix the error, and click <strong>Sync with CBP</strong> again.
* <strong>Guide:</strong> [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|How to Fix Rejected Manifests]]
</div>
</div>


The manifest was successfully cancelled and removed from CBP’s system.
<div class="bc-card" style="margin-top: 20px;">
<h3><i class="fas fa-check-circle"></i> On File (Ready for Border)</h3>


This commonly occurs when major corrections are needed before arrival.
<h4>Preliminary Manifest On File (2 Light Blue Bars)</h4>
<p>CBP has acknowledged the trip header but is waiting for the "End of Manifest" signal. This is common for <strong>Empty</strong> manifests or those with <strong>IITs</strong>.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Wait a moment. It should automatically update to "Complete Manifest On File" shortly.
</div>


=== Transmitted to CBP ===
<h4>Complete Manifest On File (3 Blue Bars)</h4>
'''(Two Yellow Bars)'''
<p>The manifest is fully accepted. If you are hauling <strong>Section 321s</strong>, <strong>IITs</strong>, or <strong>In-Bonds</strong>, the driver is good to go.</p>
<div class="bc-cleanlist">
* <strong>Note:</strong> If you have <strong>PAPS</strong> shipments, wait for the 4th green bar (Entry Numbers) before sending the driver.
</div>


The manifest has been sent and is waiting for CBP’s response.
<h4>Complete Manifest & Entry Numbers On File (4 Green Bars)</h4>
<p><strong>The Gold Standard.</strong> The manifest is on file, and the Customs Broker has successfully filed their entries (PAPS). These entries have matched with your manifest.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Driver is fully cleared to proceed to the border.
</div>
</div>


Normal response time is typically 1 to 2 minutes.
<div class="bc-card" style="margin-top: 20px;">
<h3><i class="fas fa-flag-checkered"></i> At the Border</h3>


=== Preliminary Manifest On File With CBP ===
<h4>Truck Arrived at Border (5 Dark Green Bars)</h4>
'''(Two Light Blue Bars)'''
<p>The truck has physically arrived at the port and the driver’s badge/barcode has been scanned.</p>
<div class="bc-cleanlist">
* <strong>Meaning:</strong> The truck is currently at the booth or in secondary processing.
* <strong>Action:</strong> If the truck remains in this status for a long time, the driver may be held or undergoing inspection.
</div>


CBP has received the initial manifest but is awaiting the automatically transmitted '''End of Manifest''' message.
<h4>Truck Released at Border (6 Green Bars)</h4>
<p>Success! The shipment has been released and the driver is free to enter the United States.</p>
</div>


This commonly occurs when:
{{AppPromo}}


* Filing empty manifests 
</div>
* Filing manifests containing IIT shipments 
 
Once CBP accepts the End of Manifest message, status updates to '''Complete Manifest On File With CBP'''.
 
=== CBP Returned Error ===
'''(Two Brown Bars)'''
 
CBP rejected the manifest due to incorrect or missing data.
 
To resolve:
 
* Review the reject message in '''ACE eManifest History''' 
* Correct the issue 
* Click '''Sync with CBP''' 
 
Helpful resource:
[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
 
=== Complete Manifest On File With CBP ===
'''(Three Blue Bars)'''
 
The manifest is fully accepted by CBP.
 
If no PAPS or In-Bond shipments exist, the driver may approach the border.
 
=== Complete Manifest and Entry Numbers On File With CBP ===
'''(Four Green Bars)'''
 
Broker entry numbers have been processed and certified by CBP.
 
This commonly applies to PAPS shipments and means the driver is clear to proceed.
 
Entry numbers appear in the manifest history section.
 
=== Truck Arrived at Border ===
'''(Five Dark Green Bars)'''
 
CBP has recorded the driver’s arrival at the Port of Arrival.
 
The driver may be:
 
* Awaiting inspection 
* Held due to manifest issues 
* Awaiting clearance processing 
 
Contact the driver to confirm the reason for delay.
 
If manifest-related, BorderConnect Support can assist.
 
=== Truck Released at Border ===
'''(Six Green Bars)'''
 
CBP has released the shipment.
 
The truck may proceed to its final destination.
 
== Helpful Tips ==
 
{| class="wikitable"
! Tip
! Why It Helps
|-
| Monitor transmitted status closely
| Catch rejects early
|-
| Confirm complete status before arrival
| Avoid border delays
|-
| Review history on errors
| Identify CBP messages
|-
| Use tracking features
| Receive instant updates
|}


[[Category:ACE Manifest Guide]]
[[Category:ACE Manifest Guide]]

Latest revision as of 16:09, 5 February 2026

🔖 This article is part of the BorderConnect ACE Manifest Guide

ACE Manifest Statuses

A visual guide to understanding the processing stages of your ACE eManifest in BorderConnect.

Type: Status Indicators Software Feature

Overview

Color-coded ACE Manifest statuses in BorderConnect

In BorderConnect, every ACE eManifest features a status bar that visually represents its current processing stage with U.S. Customs and Border Protection (CBP). These statuses update automatically in real-time as data is transmitted, accepted, or processed at the border.

You can find these indicators on the ACE Manifest Details Page and the ACE Manifest Search Page.

Color Logic: Generally, Yellow indicates action is needed or pending, Blue indicates the manifest is on file, and Green indicates broker clearance or release. Brown/Red indicates errors or cancellations.

Quick Status Reference

Status Visual Meaning Action Required
Draft 1 Yellow Bar Not yet sent to CBP. Complete data and click Sync.
Transmitted 2 Yellow Bars Sent; awaiting CBP response. Wait 1-2 minutes for reply.
Preliminary 2 Light Blue Trip accepted; processing shipments. Wait for "End of Manifest" cycle.
Error (Rejected) 2 Brown Bars Rejected by CBP. Fix error and Re-Sync.
Complete On File 3 Blue Bars Manifest accepted by CBP. Driver may proceed (if no PAPS).
Entry #s On File 4 Green Bars Broker entry matched (PAPS). Driver is clear to proceed.
Arrived 5 Dark Green Truck reported at border. Monitor for release.
Released 6 Green Bars Shipment released. Proceed to destination.
Cancelled 1 Red Bar Removed from CBP system. No action (unless error).

Status Definitions & Actions

Preparation & Transmission

Draft (1 Yellow Bar)

The manifest is created but has not been sent to CBP. The driver cannot go to the border.

  • Action: Review your data and click Sync with CBP.

Transmitted to CBP (2 Yellow Bars)

The data has been sent and BorderConnect is waiting for a response.

  • Action: Wait 1–2 minutes. If it remains stuck for over 30 minutes, contact Support.

CBP Returned Error (2 Brown Bars)

CBP has rejected the manifest due to incorrect or missing data.

  • Action: Check the History tab for the specific reject message, fix the error, and click Sync with CBP again.
  • Guide: How to Fix Rejected Manifests

On File (Ready for Border)

Preliminary Manifest On File (2 Light Blue Bars)

CBP has acknowledged the trip header but is waiting for the "End of Manifest" signal. This is common for Empty manifests or those with IITs.

  • Action: Wait a moment. It should automatically update to "Complete Manifest On File" shortly.

Complete Manifest On File (3 Blue Bars)

The manifest is fully accepted. If you are hauling Section 321s, IITs, or In-Bonds, the driver is good to go.

  • Note: If you have PAPS shipments, wait for the 4th green bar (Entry Numbers) before sending the driver.

Complete Manifest & Entry Numbers On File (4 Green Bars)

The Gold Standard. The manifest is on file, and the Customs Broker has successfully filed their entries (PAPS). These entries have matched with your manifest.

  • Action: Driver is fully cleared to proceed to the border.

At the Border

Truck Arrived at Border (5 Dark Green Bars)

The truck has physically arrived at the port and the driver’s badge/barcode has been scanned.

  • Meaning: The truck is currently at the booth or in secondary processing.
  • Action: If the truck remains in this status for a long time, the driver may be held or undergoing inspection.

Truck Released at Border (6 Green Bars)

Success! The shipment has been released and the driver is free to enter the United States.

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