ACE Manifest Status Guide (ACE Manifest): Difference between revisions

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{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}

[[Image:Ace-emanifest-statuses.png|400px|thumb|right|A list of different ACE Manifest statuses in BorderConnect]]Unique to BorderConnect [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], an '''ACE Manifest Status''' is a color coded object within the ACE Manifest Details page and the ACE Manifest Search Page that helps users easily determine the eManifest's current state with U.S. Customs and Border Protection.

[[Image:Ace-emanifest-statuses.png|400px|thumb|right|A list of different ACE Manifest statuses in BorderConnect]]Unique to BorderConnect [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], an '''ACE Manifest Status''' is a color coded object within the [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details page]] and the [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]] that helps users easily determine the eManifest's current state with [[US_Customs_and_Border_Protection_-_General_Information|U.S. Customs and Border Protection]].

ACE Manifest status will update automatically either when the ACE Manifest is transmitted or receives a specific response from CBP thereby updating the manifest status.

== List of ACE Manifest ~~Status~~ ==

== List of ACE Manifest Statuses ==

;Draft

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;Transmitted to CBP

:(Two Yellow Bars) The ACE Manifest was recently transmitted to CBP but has not received a response yet. During normal operation a response will usually arrive in 1-2 minutes upon transmitting the ACE Manifest to CBP. This status is common when initially sending your eManifest to CBP.

:(Two Yellow Bars) The ACE Manifest was recently transmitted to CBP but has not received a response yet. During normal operation a response will usually arrive in 1-2 minutes upon transmitting the ACE Manifest to CBP. This status is common when initially sending your eManifest to CBP or syncing an ACE Manifest that you recently made changes to.

;Preliminary Manifest On File With CBP

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;CBP Returned Error

:(Two Brown Bars) This status indicates that the ACE Manifest has returned an error message back from CBP after either transmitting the initial manifest to CBP or revising information on your manifest and re-syncing the ACE with CBP. In cases like this it's important to determine what the error is and to resolve the issue before re-syncing the ACE Manifest with CBP. Insight on the error or reject message is provided in the ACE eManifest History section of the ACE eManifest Details Page. A quick chat or call with BorderConnect eManifest Support can also guide you to resolve the error.

:(Two Brown Bars) This status indicates that the ACE Manifest has returned an error message back from CBP after either transmitting the initial manifest to CBP or revising information on your manifest and re-syncing the ACE with CBP. In cases like this it's important to determine what the error is and to resolve the issue before re-syncing the ACE Manifest with CBP. Insight on the error or reject message is provided in the ACE eManifest History section of the ACE eManifest Details Page. A quick chat or call with [https://borderconnect.com/contact-us.htm BorderConnect eManifest Support] can also guide you to resolve the error. To learn how to resolve common ACE Manifest rejects visit the [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]] Guide.

;Complete Manifest On File With CBP

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;Truck Released at Border

:(Six Green Bars) This means that the ACE Manifest has been successfully released by the CBP officer at the Port of Arrival and the shipment is headed to it's final destination within the U.S. No further action is required.

~~== Insurance Policies List ==~~

~~[[File:Insurancepolicycompany1.png|680px]]~~

This section of the page displays the list of truck insurance policies for the account. Insurance policies are used as part of the required information for hazardous materials in [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest]], they are not required to be entered otherwise. Policies listed here will appear in the Insurance Policy drop down menu on the truck profile.

~~;New Insurance Policy Button~~

:Allows the user to add a new insurance policy to the account. Clicking on this button will bring the user to a page where the insurance information can be entered. Once finished, clicking Save will add the insurance policy and return the user to the Company Details Page.

~~;Edit~~

:Allows the user to edit the information for the insurance policy. Clicking this link will bring the user to a page where the insurance information can be updated. Once finished, clicking Save will add the insurance policy and return the user to the Company Details Page.

~~;Delete~~

~~:Removes the insurance policy from the account. If any trucks have the insurance policy assigned, it will be removed from the truck profile.~~

[[Category:ACE Manifest Guide]]

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 {{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
-[[Image:Ace-emanifest-statuses.png|400px|thumb|right|A list of different ACE Manifest statuses in BorderConnect]]Unique to BorderConnect [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], an '''ACE Manifest Status''' is a color coded object within the ACE Manifest Details page and the ACE Manifest Search Page that helps users easily determine the eManifest's current state with U.S. Customs and Border Protection.
+[[Image:Ace-emanifest-statuses.png|400px|thumb|right|A list of different ACE Manifest statuses in BorderConnect]]Unique to BorderConnect [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], an '''ACE Manifest Status''' is a color coded object within the [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details page]] and the [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]] that helps users easily determine the eManifest's current state with [[US_Customs_and_Border_Protection_-_General_Information|U.S. Customs and Border Protection]].
 ACE Manifest status will update automatically either when the ACE Manifest is transmitted or receives a specific response from CBP thereby updating the manifest status.
-== List of ACE Manifest Status ==
+== List of ACE Manifest Statuses ==
 ;Draft
@@ Line 14: / Line 14: @@
 ;Transmitted to CBP
-:(Two Yellow Bars) The ACE Manifest was recently transmitted to CBP but has not received a response yet. During normal operation a response will usually arrive in 1-2 minutes upon transmitting the ACE Manifest to CBP. This status is common when initially sending your eManifest to CBP.
+:(Two Yellow Bars) The ACE Manifest was recently transmitted to CBP but has not received a response yet. During normal operation a response will usually arrive in 1-2 minutes upon transmitting the ACE Manifest to CBP. This status is common when initially sending your eManifest to CBP or syncing an ACE Manifest that you recently made changes to.
 ;Preliminary Manifest On File With CBP
@@ Line 20: / Line 20: @@
 ;CBP Returned Error
-:(Two Brown Bars) This status indicates that the ACE Manifest has returned an error message back from CBP after either transmitting the initial manifest to CBP or revising information on your manifest and re-syncing the ACE with CBP. In cases like this it's important to determine what the error is and to resolve the issue before re-syncing the ACE Manifest with CBP. Insight on the error or reject message is provided in the ACE eManifest History section of the ACE eManifest Details Page. A quick chat or call with BorderConnect eManifest Support can also guide you to resolve the error.
+:(Two Brown Bars) This status indicates that the ACE Manifest has returned an error message back from CBP after either transmitting the initial manifest to CBP or revising information on your manifest and re-syncing the ACE with CBP. In cases like this it's important to determine what the error is and to resolve the issue before re-syncing the ACE Manifest with CBP. Insight on the error or reject message is provided in the ACE eManifest History section of the ACE eManifest Details Page. A quick chat or call with [https://borderconnect.com/contact-us.htm BorderConnect eManifest Support] can also guide you to resolve the error. To learn how to resolve common ACE Manifest rejects visit the [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]] Guide.
 ;Complete Manifest On File With CBP
@@ Line 33: / Line 33: @@
 ;Truck Released at Border
 :(Six Green Bars) This means that the ACE Manifest has been successfully released by the CBP officer at the Port of Arrival and the shipment is headed to it's final destination within the U.S. No further action is required.
-== Insurance Policies List ==
-[[File:Insurancepolicycompany1.png|680px]]
-This section of the page displays the list of truck insurance policies for the account. Insurance policies are used as part of the required information for hazardous materials in [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest]], they are not required to be entered otherwise. Policies listed here will appear in the Insurance Policy drop down menu on the truck profile.
-;New Insurance Policy Button
-:Allows the user to add a new insurance policy to the account. Clicking on this button will bring the user to a page where the insurance information can be entered. Once finished, clicking Save will add the insurance policy and return the user to the Company Details Page.
-;Edit
-:Allows the user to edit the information for the insurance policy. Clicking this link will bring the user to a page where the insurance information can be updated. Once finished, clicking Save will add the insurance policy and return the user to the Company Details Page.
-;Delete
-:Removes the insurance policy from the account. If any trucks have the insurance policy assigned, it will be removed from the truck profile.
 [[Category:ACE Manifest Guide]]