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ACI eManifest Status Guide (ACI eManifest): Difference between revisions

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{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
<div class="bc-wrap">


[[Image:Aci-emanifest-statuses.png|400px|thumb|right|A list of different ACI eManifest statuses in BorderConnect]]Unique to BorderConnect [https://www.borderconnect.com/aci-e-manifest/index.htm ACI eManifest software], an '''ACI eManifest Status''' is a color coded object within the [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details page]] and the [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]] that helps users easily determine the eManifest's current state with [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency]].
<div class="bc-article-hero">
<h1>ACI eManifest Status Guide</h1>
<p>A visual guide to understanding the processing stages of your CBSA eManifests, from Draft to Release.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-traffic-light"></i> Type: Reference</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 5 Minutes</span>
</div>
</div>


ACI eManifest status will update automatically either when the ACI eManifest is transmitted or receives a specific response from CBSA thereby updating the manifest status.
<div class="bc-card">
<div class="bc-2col">


== List of ACI eManifest Statuses ==
<div>
<h2 style="margin-top: 0;">Overview</h2>[[Image:Aci-emanifest-statuses.png|thumb|right|Color-Coded Status Bars]]
<p>In BorderConnect, every <strong>ACI eManifest</strong> displays a visual status bar that represents its current stage with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]].</p>


;Draft
<p>Statuses update automatically when:</p>
:(One Yellow Bar) The ACI eManifest is currently active but has not been transmitted to CBSA yet. It's recommended to finish entering data for the eManifest and send it to CBSA using the Sync with CBSA button from the ACI eManifest Details page.
<div class="bc-cleanlist">
* You transmit data to CBSA.
* CBSA sends a response (Accept/Reject).
* A broker certifies the release (PARS).
* The driver arrives at the border.
</div>
</div>


;Cancelled
<div style="text-align: center;">
:(One Red Bar) The ACI eManifest which was previously submitted to CBSA has now been cancelled and the eManifest has been removed from customs system. To receive a Cancelled status a user must have transmitted a Cancel eManifest from the top of the ACI eManifest Details page and subsequently received a successful cancelled message from CBSA.
</div>


;Transmitted to CBSA
</div>
:(Two Yellow Bars) The ACI eManifest was recently transmitted to CBSA but has not received a response yet. During normal operation a response will usually arrive in 2-4 minutes upon transmitting the ACI eManifest to CBSA. This status is common when initially sending your eManifest to CBSA or syncing an ACI eManifest that you recently made changes to.
</div>


;CBSA Returned Error
<div class="bc-card" style="margin-top: 30px;">
:(Two Brown Bars) This status indicates that the ACI eManifest has returned an error message back from CBSA after either transmitting the initial manifest to CBSA or revising information on your manifest and re-syncing the ACI with CBSA. In cases like this it's important to determine what the error is and to resolve the issue before re-syncing the ACI eManifest with CBSA. Insight on the error or reject message is provided in the ACI eManifest History section of the ACI eManifest Details Page. A quick chat or call with [https://borderconnect.com/contact-us.htm BorderConnect eManifest Support] can also guide you to resolve the error. To learn how to resolve common ACI eManifest rejects visit the [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting Rejected ACI eManifests]] Guide.
<h3>🚦 Quick Status Reference</h3>
<table class="wikitable" style="width:100%; margin-bottom:0;">
<tr>
<th style="width: 25%;">Status</th>
<th style="width: 20%;">Visual (Bars)</th>
<th>Meaning</th>
<th>Action Required</th>
</tr>
<tr>
<td><strong>Draft</strong></td>
<td>🟡 1 Yellow</td>
<td>Not yet sent.</td>
<td>Complete and Sync.</td>
</tr>
<tr>
<td><strong>Transmitted</strong></td>
<td>🟡🟡 2 Yellow</td>
<td>Sent, waiting for reply.</td>
<td>Wait 2-4 minutes.</td>
</tr>
<tr>
<td><strong>Returned Error</strong></td>
<td>🟤🟤 2 Brown</td>
<td>Rejected by CBSA.</td>
<td>Correct and Re-Sync.</td>
</tr>
<tr>
<td><strong>On File</strong></td>
<td>🔵🔵🔵 3 Blue</td>
<td>Accepted by CBSA.</td>
<td>Wait 1 hour, then proceed.</td>
</tr>
<tr>
<td><strong>Transaction #</strong></td>
<td>🟢🟢🟢🟢 4 Green</td>
<td>Broker Cleared (PARS).</td>
<td>Ready for border arrival.</td>
</tr>
<tr>
<td><strong>Arrival Reported</strong></td>
<td>🟢🟢🟢🟢🟢 5 Green</td>
<td>Truck arrived at port.</td>
<td>Driver at booth.</td>
</tr>
<tr>
<td><strong>Released</strong></td>
<td>🟢🟢🟢🟢🟢🟢 6 Green</td>
<td>Released.</td>
<td>Entry allowed.</td>
</tr>
</table>
</div>


;On File With CBSA
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Pre-Arrival Statuses</h2>
:(Three Blue Bars) This status means that the ACI eManifest is accepted and on file with CBSA. If the ACI eManifest does not have a PARS shipment then this status indicates that the driver will be ready to approach the border after the required one-hour wait period has concluded.


;On File with Match Notice
<div class="bc-2col">
:(Three Light Blue Bars) This status is common when the ACI eManifest is on file with a PARS shipment. It indicates that the Cargo Control Number on the ACI eManifest also has a linked message in the Release Notification System (RNS). If this response is received it's recommended to send a Status Query for the PARS shipment as it may have a Declaration Accept Message in RNS. Visit the [[Status_Query_Feature_(CBSA_Shipments)|Status Query Guide]] here to learn how to send them. If a Declaration Accept Message is received after sending the status query the ACI eManifest will automatically update to '''On File with Transaction Number(s)'''.


;Complete Manifest And Entry Numbers On File With CBP
<div class="bc-card">
:(Four Green Bars) This status is common when the ACE Manifest has a PAPS shipment. This means that an entry number has been processed and certified by CBP from the customs broker and that the driver is now clear to approach the border. For PAPS shipments an entry number will also be provided in the ACE eManifest history section of the ACE eManifest Details page.
<h3>Draft</h3>
<div class="bc-subtle">🟡 <strong>1 Yellow Bar</strong></div>
<p>The manifest is created but <strong>not yet transmitted</strong> to CBSA.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Click <strong>Sync with CBSA</strong> to submit it.
</div>
</div>


;Truck Arrived at Border
<div class="bc-card">
:(Five Dark Green Bars) This status means that the driver has been reported as arrived at the Port of Arrival by the CBP officer. Typically when the ACE has been reported as arrived the driver is held at the border, either because there is an issue with the ACE Manifest, the driver or is held as they are awaiting a secondary inspection before being released. It's recommended to reach out to the driver and determine why the status is in an arrived state and to resolve the issue. If there is an issue with the ACE Manifest (as provided by the CBP officer), it's recommended to reach out to BorderConnect eManifest Support so they can help resolve the issue.
<h3>Transmitted to CBSA</h3>
<div class="bc-subtle">🟡🟡 <strong>2 Yellow Bars</strong></div>
<p>The manifest has been sent and is <strong>awaiting a response</strong>.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Wait 2–4 minutes. Do not resend immediately.
</div>
</div>


;Truck Released at Border
</div>
:(Six Green Bars) This means that the ACE Manifest has been successfully released by the CBP officer at the Port of Arrival and the shipment is headed to it's final destination within the U.S. No further action is required.


[[Category:ACI eManifest Guide]]
<div class="bc-card" style="margin-top: 20px;">
<h3>CBSA Returned Error (Rejected)</h3>
<div class="bc-subtle">🟤🟤 <strong>2 Brown Bars</strong></div>
<p>CBSA rejected the data due to missing or incorrect information.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Check the <strong>History/Status Messages</strong> section for the specific error message.
* <strong>Fix:</strong> Correct the data and click <strong>Sync with CBSA</strong>.
</div>
<div class="bc-subtle" style="margin-top: 10px;">
See: [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|How to Fix Rejected ACI Manifests]]
</div>
</div>
 
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Accepted / On File Statuses</h2>
 
<div class="bc-card">
<h3>On File With CBSA</h3>
<div class="bc-subtle">🔵🔵🔵 <strong>3 Blue Bars</strong></div>
<p>The manifest is officially accepted by CBSA.</p>
<div class="bc-cleanlist">
* <strong>Timing:</strong> The 1-hour clock starts now.
* <strong>PARS:</strong> If this is a PARS shipment, you are still waiting for the broker.
* <strong>Non-PARS:</strong> If this is an Empty or In-Bond trip, you are ready to cross after 1 hour.
</div>
</div>
 
<div class="bc-2col" style="margin-top: 20px;">
 
<div class="bc-card">
<h3>On File With Match Notice</h3>
<div class="bc-subtle">🔵🔵🔵 <strong>3 Light Blue Bars</strong></div>
<p>CBSA has "matched" your manifest to a broker's RNS message, but the release isn't final yet.</p>
<div class="bc-cleanlist">
* <strong>Recommendation:</strong> Send a <strong>Status Query</strong> to update the status to "Transaction Number".
</div>
</div>
 
<div class="bc-card">
<h3>On File With Transaction #</h3>
<div class="bc-subtle">🟢🟢🟢🟢 <strong>4 Green Bars</strong></div>
<p><strong>Ready to Cross.</strong> The broker has cleared the shipment (PARS Accepted).</p>
<div class="bc-cleanlist">
* <strong>Detail:</strong> The Transaction Number (Entry #) appears in the history.
</div>
</div>
 
</div>
 
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Border Activity Statuses</h2>
 
<div class="bc-card">
<h3>Arrival Reported at Border</h3>
<div class="bc-subtle">🟢🟢🟢🟢🟢 <strong>5 Dark Green Bars</strong></div>
<p>The truck has arrived at the First Port of Entry (FPOA) and the officer has scanned the barcode.</p>
<div class="bc-cleanlist">
* <strong>Note:</strong> Some shipments (like In-Bonds) may stay in this status even after the driver leaves the booth.
</div>
</div>
 
<div class="bc-2col" style="margin-top: 20px;">
 
<div class="bc-card">
<h3>Rejected After Arrival</h3>
<div class="bc-subtle">🟤🟤🟤🟤🟤 <strong>5 Brown Bars</strong></div>
<p>The officer rejected the manifest at the booth.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Confirm the issue with the driver, correct the data, and transmit an <strong>Amendment</strong>.
</div>
</div>
 
<div class="bc-card">
<h3>Released</h3>
<div class="bc-subtle">🟢🟢🟢🟢🟢🟢 <strong>6 Green Bars</strong></div>
<p><strong>Complete.</strong> The shipment has been released into Canada.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> No further action required.
</div>
</div>
 
</div>
 
<div class="bc-card" style="margin-top: 30px;">
<h3>Cancelled</h3>
<div class="bc-subtle">🔴 <strong>1 Red Bar</strong></div>
<p>The manifest was successfully removed from CBSA’s system. It is no longer valid for crossing.</p>
</div>
 
{{AppPromo}}
 
</div> [[Category:ACI eManifest Guide]]

Latest revision as of 10:53, 5 February 2026

🔖 This article is part of the BorderConnect ACI eManifest Guide

ACI eManifest Status Guide

A visual guide to understanding the processing stages of your CBSA eManifests, from Draft to Release.

Type: Reference Time: 5 Minutes

Overview

Color-Coded Status Bars

In BorderConnect, every ACI eManifest displays a visual status bar that represents its current stage with the Canada Border Services Agency (CBSA).

Statuses update automatically when:

  • You transmit data to CBSA.
  • CBSA sends a response (Accept/Reject).
  • A broker certifies the release (PARS).
  • The driver arrives at the border.

🚦 Quick Status Reference

Status Visual (Bars) Meaning Action Required
Draft 🟡 1 Yellow Not yet sent. Complete and Sync.
Transmitted 🟡🟡 2 Yellow Sent, waiting for reply. Wait 2-4 minutes.
Returned Error 🟤🟤 2 Brown Rejected by CBSA. Correct and Re-Sync.
On File 🔵🔵🔵 3 Blue Accepted by CBSA. Wait 1 hour, then proceed.
Transaction # 🟢🟢🟢🟢 4 Green Broker Cleared (PARS). Ready for border arrival.
Arrival Reported 🟢🟢🟢🟢🟢 5 Green Truck arrived at port. Driver at booth.
Released 🟢🟢🟢🟢🟢🟢 6 Green Released. Entry allowed.

Pre-Arrival Statuses

Draft

🟡 1 Yellow Bar

The manifest is created but not yet transmitted to CBSA.

  • Action: Click Sync with CBSA to submit it.

Transmitted to CBSA

🟡🟡 2 Yellow Bars

The manifest has been sent and is awaiting a response.

  • Action: Wait 2–4 minutes. Do not resend immediately.

CBSA Returned Error (Rejected)

🟤🟤 2 Brown Bars

CBSA rejected the data due to missing or incorrect information.

  • Action: Check the History/Status Messages section for the specific error message.
  • Fix: Correct the data and click Sync with CBSA.

See: How to Fix Rejected ACI Manifests

Accepted / On File Statuses

On File With CBSA

🔵🔵🔵 3 Blue Bars

The manifest is officially accepted by CBSA.

  • Timing: The 1-hour clock starts now.
  • PARS: If this is a PARS shipment, you are still waiting for the broker.
  • Non-PARS: If this is an Empty or In-Bond trip, you are ready to cross after 1 hour.

On File With Match Notice

🔵🔵🔵 3 Light Blue Bars

CBSA has "matched" your manifest to a broker's RNS message, but the release isn't final yet.

  • Recommendation: Send a Status Query to update the status to "Transaction Number".

On File With Transaction #

🟢🟢🟢🟢 4 Green Bars

Ready to Cross. The broker has cleared the shipment (PARS Accepted).

  • Detail: The Transaction Number (Entry #) appears in the history.

Border Activity Statuses

Arrival Reported at Border

🟢🟢🟢🟢🟢 5 Dark Green Bars

The truck has arrived at the First Port of Entry (FPOA) and the officer has scanned the barcode.

  • Note: Some shipments (like In-Bonds) may stay in this status even after the driver leaves the booth.

Rejected After Arrival

🟤🟤🟤🟤🟤 5 Brown Bars

The officer rejected the manifest at the booth.

  • Action: Confirm the issue with the driver, correct the data, and transmit an Amendment.

Released

🟢🟢🟢🟢🟢🟢 6 Green Bars

Complete. The shipment has been released into Canada.

  • Action: No further action required.

Cancelled

🔴 1 Red Bar

The manifest was successfully removed from CBSA’s system. It is no longer valid for crossing.

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