ACI eManifest Software User Guide (CBSA): Difference between revisions

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|title=ACI eManifest Software User Guide (CBSA) {{!}} BorderConnect Support Wiki
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|keywords=ACI eManifest, CBSA eManifest software, Canada customs, AMPS penalties, 1-hour rule CBSA, conveyance reference number CRN, ACI lead sheet, cross-border trucking, BorderConnect guide
|description=The complete user guide for BorderConnect's ACI eManifest software. Learn how to submit CBSA manifests, follow the 1-hour rule, print lead sheets, and avoid AMPS penalties.
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{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
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'''Advance Commercial Information (ACI)''' is the Canada Border Services Agency's (CBSA) eManifest / advance commercial reporting program. It provides customs officers with electronic pre-arrival information to support risk assessment and border processing.<ref name="eccrd_hiway">https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
<h1>ACI eManifest</h1>
<p>A comprehensive guide to the Canada Border Services Agency (CBSA) advance commercial reporting program for highway carriers.</p>
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<span class="bc-article-pill"><i class="fas fa-flag"></i> Country: Canada (CBSA)</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 15 Minutes</span>
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For '''highway carriers''', CBSA requires that cargo and conveyance data be received and validated a '''minimum of one hour before arrival''' at the Canadian port of entry.<ref name="req_by_client_type">https://www.cbsa-asfc.gc.ca/prog/aci-manif-ipec/req-exig-eng.html</ref><ref name="highway_transmit_data">https://www.cbsa-asfc.gc.ca/prog/aci-manif-ipec/hcc-ctr-eng.html</ref>
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=== Program rollout and enforcement (highway) ===
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ACI/eManifest for highway carriers entered an '''informed compliance period''' beginning November 1, 2012, during which CBSA emphasized adoption and readiness while indicating it would provide advance notice before mandatory enforcement dates were confirmed.<ref name="cscb_checklist">https://cscb.ca/sites/default/files/legacy/uploads/Preparing_for_eMan_Chklist_for_Hwy.pdf</ref><ref name="cbsa_comm_working_group_archive">https://www.cbsa-asfc.gc.ca/agency-agence/consult/manif/comm-eng.html</ref>
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Under CBSA’s Administrative Monetary Penalty System (AMPS), CBSA guidance and penalty references identify a '''grace/zero-rated period from July 10, 2015 to January 10, 2016''' for certain eManifest-related contraventions, after which monetary penalty levels apply.<ref name="mpd_pdf">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/mpd-dmi-eng.pdf</ref><ref name="amps_overview">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/menu-eng.html</ref>
<h2 style="margin-top: 0;">Overview</h2>
<p><strong>Advance Commercial Information (ACI)</strong> is the [[Canada Border Services Agency - General Information|Canada Border Services Agency (CBSA)]] eManifest program. It provides customs officers with electronic pre-arrival information to support risk assessment and border processing.<ref name="eccrd_hiway">https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref></p>


[https://www.borderconnect.com/aci-e-manifest/index.htm BorderConnect ACI eManifest software] offers a user-friendly web-based solution to comply with eManifest requirements, complete with [https://borderconnect.com/contact-us.htm 24/7 technical support.]
<p>[https://www.borderconnect.com/aci-e-manifest/index.htm BorderConnect ACI eManifest software] provides a web-based solution to transmit ACI data, supported by [[https://borderconnect.com/contact-us.htm 24/7 technical support]].</p>


== ACI eManifest Requirements ==
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<h3>⏱️ The 1-Hour Rule</h3>
For highway carriers, CBSA requires that cargo and conveyance data be <strong>received and validated at least one (1) hour prior to arrival</strong> at the Canadian port of entry.<ref name="req_by_client_type">https://www.cbsa-asfc.gc.ca/prog/aci-manif-ipec/req-exig-eng.html</ref>
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=== One Hour Prior Notice (Highway) ===
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*Under CBSA requirements, highway carriers must ensure that cargo and conveyance data is '''received and validated by CBSA at least one hour prior to arrival''' at the port of entry.<ref name="req_by_client_type" />
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*CBSA notes that failure to submit accurate/complete data, including not submitting data one hour prior to arrival, can lead to '''delays and monetary penalties''' under AMPS.<ref name="highway_transmit_data" />
*BorderConnect provides [[ACI_eManifest_Compliance_Guide_(ACI_eManifest)|ACI eManifest Compliance]] software features that help reduce the risk of missed timeframes and common compliance errors.


=== ACI Lead Sheet (Highway) ===
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[[Image:Detailed_ACI_Driver_Copy.jpg|thumb|right|360px|ACI eManifest lead sheet printed from BorderConnect]]When arriving at the First Port of Arrival (FPOA), the driver must present a '''lead sheet''' (sometimes referred to as an '''eManifest lead sheet''' or '''portal lead sheet''') that helps CBSA retrieve the submitted ACI/eManifest data.<ref name="d3_4_2">https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref><ref name="portal_user_guide">https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>
<h3>🚀 Quick Start Checklist</h3>
<p>Use this workflow to get compliant quickly:</p>
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* <strong>Registration:</strong> Confirm you have a valid CBSA <strong>Carrier Code</strong> and are registered in BorderConnect.
* <strong>Profiles:</strong> Set up Driver, Truck, and Trailer profiles to speed up data entry.
* <strong>Transmit:</strong> Submit your manifest early enough to meet the <strong>1-hour prior</strong> requirement.
* <strong>Paperwork:</strong> Print a bar-coded <strong>ACI Lead Sheet</strong> for the driver.
* <strong>Maintain:</strong> If details change (e.g., different trailer), correct the transmission <strong>as soon as you become aware</strong>.
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CBSA describes the following lead sheet options:
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Requirements & Penalties</h2>
* A '''bar-coded Conveyance Reference Number (CRN)''' (also called a trip number), or
* A '''bar-coded Cargo Control Number (CCN)''' with a '''handwritten CRN''', or
* A '''handwritten CRN''' if an '''alternate bar-coded document''' associated with the shipment is also presented with the lead sheet (for example, a bar-coded PARS document).<ref name="portal_user_guide" /><ref name="d3_4_2" /><ref name="eccrd_hiway" />


Additional CBSA guidance:
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* CBSA recommends that for non-PARS releases the words '''"eManifest Lead Sheet"''' or '''"Portal Lead Sheet"''' be printed on the document presented as the lead sheet.<ref name="d3_4_2" />
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* CBSA indicates the Border Services Officer will stamp and return the lead sheet; carriers should retain the stamped lead sheet as part of their proof/reporting records.<ref name="eccrd_hiway" /><ref name="d3_4_2" />
<h3>What CBSA Expects</h3>
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* <strong>Conveyance (Trip):</strong> Driver, truck, trailer, and seal details (CRN).
* <strong>Cargo (Shipments):</strong> Shipper, consignee, and commodity details (CCN).
* <strong>Validation:</strong> All data must be in "Accepted" status 1 hour before arrival.
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ACI lead sheets can be [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|generated from within BorderConnect]], either from the manifest or as a set ahead of time. The carrier can also design and produce their own lead sheets, provided that they meet the barcode requirements above.<ref name="d3_4_2" /><ref name="portal_user_guide" />
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<h3>⚠️ AMPS Penalties</h3>
<p>CBSA may assess monetary penalties for non-compliance under the Administrative Monetary Penalty System (AMPS).<ref name="amps_overview">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/menu-eng.html</ref></p>
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<strong>Contravention C378:</strong> Failure to submit prescribed pre-arrival information. Penalty amounts escalate by occurrence.<ref name="c378">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/contraventions-infractions/c378-eng.html</ref>
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=== Corrections and changes ===
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*CBSA requires that corrections be sent '''as soon as you become aware of them'''.<ref name="highway_transmit_data" />
*CBSA notes that changes do '''not restart the one-hour clock'''; only cancelling and re-submitting a transmission restarts the clock.<ref name="highway_transmit_data" />
*Drivers cannot choose an alternate port of entry without updating the ACI/eManifest data accordingly.<ref name="highway_transmit_data" />


=== AMPS penalties (examples) ===
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CBSA may assess monetary penalties under AMPS for non-compliance. For example:
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* '''Contravention C378''' – failure to submit prescribed pre-load/pre-arrival information relating to cargo and/or conveyance (penalty amounts escalate by occurrence).<ref name="c378">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/contraventions-infractions/c378-eng.html</ref>
See CBSA’s AMPS overview and Master Penalty Document for additional contraventions and penalty structure.<ref name="amps_overview" /><ref name="mpd_pdf" />


As always, if you have any questions please [https://www.borderconnect.com/contact-us.htm contact us] for further assistance and support.
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<h3>The ACI Lead Sheet</h3>
<p>At the First Port of Arrival (FPOA), the driver must present a <strong>lead sheet</strong> so CBSA can retrieve the data.<ref name="d3_4_2">https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref></p>


== Getting Started ==
<h4>Acceptable Options:</h4>
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* A bar-coded <strong>Conveyance Reference Number (CRN)</strong>.
* A bar-coded <strong>Cargo Control Number (CCN)</strong> with the CRN handwritten.
* A handwritten CRN if presented alongside a bar-coded PARS document.
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=== CBSA registration / identifiers (highway carriers) ===
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Before transmitting ACI/eManifest, highway carriers must have a valid CBSA-issued '''carrier code''' and complete the appropriate CBSA setup steps (for example via CBSA’s CARM Client Portal and/or eManifest Portal registration process, depending on transmission method).<ref name="emanifest_portal_main">https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail-eng.html</ref><ref name="bonded_highway_carrier">https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hc-tr-eng.html</ref><ref name="carrier_code_guidelines">https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
<strong>Tip:</strong> You can [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|generate lead sheets directly in BorderConnect]].
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If you have not already done so, the first step is to register for ACI with CBSA. Even if you are already set up for ACI with CBSA's eManifest Portal or another software provider, you will need a separate registration in order to use ACI through BorderConnect. You can generate the registration forms at any time when logged into BorderConnect account under Account and Company. You can also call a BorderConnect representative at any time to have the forms emailed or faxed over to you.
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[[Image:Detailed_ACI_Driver_Copy.jpg|thumb|center|BorderConnect ACI Lead Sheet]]
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The next step is create profiles for any drivers, trucks and trailers that may be crossing the border. Please note that if you are also a user of BorderConnect's ACE eManifest software you should not need to enter any additional data as the profiles are shared between the ACE and ACI software. Otherwise, it is recommended that you enter the profile information ahead of time to facilitate creating eManifests. Please refer to the individual sections for instructions on entering and maintaining:
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*[[Creating and Maintaining Driver Profiles (ACE and ACI eManifest)|Driver profiles]]
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*[[Creating and Maintaining Passenger Profiles (ACE and ACI eManifest)|Passenger profiles]]
*[[Creating and Maintaining Truck Profiles (ACE and ACI eManifest)|Truck profiles]]
*[[Creating and Maintaining Trailer Profiles (ACE and ACI eManifest)|Trailer profiles]]


Once you are registered to use ACI with BorderConnect and you have created the driver, truck and trailer profiles, you are ready to begin creating and submitting eManifests to Customs!
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Getting Started in BorderConnect</h2>


== ACI eManifest Instructions ==
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<h3><span class="bc-step-circle">1</span> Registration & Carrier Codes</h3>
<p>Before transmitting, you must have a valid CBSA-issued <strong>Carrier Code</strong>. If you are new to ACI, you must also complete the ACI registration forms (available in BorderConnect under Account Settings).<ref name="carrier_code_guidelines">https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref></p>
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Please refer to the individual sections for complete instructions on the following:
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<h3><span class="bc-step-circle">2</span> Create Profiles</h3>
<p>Set up your assets once to populate manifests automatically. These are shared with ACE eManifest if you use both.</p>
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* [[Creating and Maintaining Driver Profiles (ACE and ACI eManifest)|Driver Profiles]]
* [[Creating and Maintaining Truck Profiles (ACE and ACI eManifest)|Truck Profiles]]
* [[Creating and Maintaining Trailer Profiles (ACE and ACI eManifest)|Trailer Profiles]]
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Tutorial Library</h2>
<p>Step-by-step videos for common ACI scenarios.</p>
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<h3>Related Guides</h3>
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* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and submitting a new ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and submitting a new ACI eManifest]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACI Lead Sheets]]
* [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting rejected ACI eManifests]]
* [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting rejected ACI eManifests]]
* [[Updating_or_Correcting_an_Accepted_ACI_eManifest_(ACI_eManifest)|Updating or correcting an accepted manifest]]
* [[ACI_eManifest_Status_Guide_(ACI_eManifest)|ACI eManifest Status Guide]]
* [[ACI_eManifest_Status_Guide_(ACI_eManifest)|ACI eManifest Status Guide]]
* [[ACI_eManifest_Compliance_Guide_(ACI_eManifest)|ACI eManifest Compliance Guide]]
* [[Referencing_Another_Carriers_ACI_Shipment_(ACI_eManifest)|Referencing another carriers ACI shipment]]
* [[E-Manifest Tracking Feature (ACE and ACI eManifest)|Keeping a close eye on a particular manifest]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|Manifesting different types of shipments]]
* [[Preparing_Partial_ACI_eManifests_in_Two_Carrier_Scenarios_(ACI_eManifest)|Preparing an ACI eManifest when taking another carrier's PARS or giving away your own]]
* [[Declaring_an_Empty_ACI_eManifest_(ACI_eManifest)|Creating an empty ACI eManifest]]
* [[Declaring_an_Empty_ACI_eManifest_(ACI_eManifest)|Creating an empty ACI eManifest]]
* [[Meat_Shipment_CFIA_Inspection_Status_Feature_(CBSA)|Checking the CFIA Inspection status of a meat shipment]]
* [[Meat_Shipment_CFIA_Inspection_Status_Feature_(CBSA)|Checking CFIA inspection status for meat shipments]]
<!--* [[Updating or Correcting an Arrived ACI eManifest|Updating a manifest when the driver has already arrived at the border]]-->
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== ACI eManifest Tutorials ==
 
{|
|{{#ev:youtube|rWoJDSYsv28|360|left|How to create an ACI eManifest in BorderConnect.}}
|{{#ev:youtube|VKdT2igww3M|360|left|How to create an empty ACI in BorderConnect.}}
|{{#ev:youtube|xlJyjjlhZBQ|360|left|How to create an ACI In-Bond in BorderConnect.}}
|}
 
{|
|{{#ev:youtube|gaeX5kPJJ40|360|left|How to change and correct an ACI in BorderConnect.}}
|{{#ev:youtube|dRaM-NMlIVo|360|left|How to create an A49 Automotive Release in BorderConnect.}}
|{{#ev:youtube|4qN17rUJXrg|360|left|How to create a CSA shipment in BorderConnect.}}
|}


{|
{{AppPromo}}
|{{#ev:youtube|zyMyAJoWSY8|360|left|How to create IIT shipments and Cargo Exemptions for ACI in BorderConnect.}}
|{{#ev:youtube|HC8K-fMOE6I|360|left|How to create an Orders In Council shipment in ACI using BorderConnect.}}
|{{#ev:youtube|1bdxb3qr-wE|360|left|How to create a referenced shipment in ACI using BorderConnect.}}
|}


== References: ==
== References ==
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[[Category:ACI eManifest Guide]]
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