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In Bond Manager Dashboard (U.S. In-Bond Manager): Difference between revisions

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{{note|This article is part of the BorderConnect [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Guide]]|info}}
{{note|This article is part of the BorderConnect [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Guide]]|info}}


{{#ev:youtube|-O8AXA9ms5c|960|center|How to Use BorderConnect's U.S. In-Bond Manager}}
<div class="bc-wrap">


[[File:In-bond-dashboard.png|400px|thumb|right|Viewing the '''U.S. In-Bond Dashboard''' page]]
<div class="bc-article-hero">
<h1>U.S. In-Bond Dashboard</h1>
<p>The central control hub for monitoring, managing, and concluding in-bond shipments.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-tachometer-alt"></i> Type: Dashboard</span>
<span class="bc-article-pill"><i class="fas fa-flag-usa"></i> System: U.S. In-Bond</span>
</div>
</div>


The '''In-Bond Dashboard''' is the central workspace of BorderConnect's '''U.S. In-Bond Manager'''. It provides a consolidated, real-time view of all U.S. in-bond shipments on your account and is the primary starting point for monitoring, updating, and closing in-bonds reported to U.S. Customs and Border Protection (CBP).
<div class="bc-card">


The dashboard can be accessed by navigating to '''In-Bond Manager''' and selecting '''In-Bond Dashboard'''.
<div class="bc-float-video" style="margin-top: 0;">
  <div class="bc-video-trigger" data-video-id="-O8AXA9ms5c">
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From this page, users can:
<h2 style="margin-top: 0;">Overview</h2>
* Monitor open and closed in-bonds
<p>The <strong>In-Bond Dashboard</strong> is the main control center of BorderConnect’s <strong>U.S. In-Bond Manager</strong>. It provides a real-time consolidated view of all in-bonds associated with your account.</p>
* Identify shipments requiring attention
* View detailed in-bond histories
* Send status queries, arrivals, exports, and diversions
* Enable automatic in-bond closing (when eligible)


== In-Bond Dashboard Layout ==
<p>This is where users monitor activity, send messages to CBP (Arrival/Export), resolve issues, and ensure in-bonds are properly concluded.</p>


The dashboard is divided into two main sections:
[[File:In-bond-dashboard.png|800px|thumb|center|U.S. In-Bond Dashboard in BorderConnect]]


* '''Top Section''' - Alerts, warnings, and monthly overview
<div class="bc-did-you-know" style="margin-top: 15px;">
* '''Bottom Section''' - Search tools and in-bond results list
<strong>How to Access:</strong><br>
Navigate to <strong>U.S. In-Bonds</strong> on the menu bar and select <strong>In-Bond Dashboard</strong>.
</div>


== Past Month Issues and Overview ==
<div style="clear: both;"></div>
</div>


The top of the dashboard provides a high-level snapshot of recent activity and potential issues from the past month.
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Activity Summary & Issues</h2>


[[File:In-bond-manager-past-month-issues.png|800px]]
<div class="bc-card">
[[File:In-bond-manager-past-month-issues.png|800px|thumb|center|Issues and Activity Summary]]
<p>The top section of the dashboard highlights in-bonds requiring immediate attention.</p>


=== Past Month Issues ===
<h3>Critical Issue Types</h3>
<table class="wikitable" style="width: 100%;">
<tr>
<th style="width: 30%;">Issue</th>
<th>What It Means</th>
<th>Recommended Action</th>
</tr>
<tr>
<td><strong>Unresolved WP Rejects</strong></td>
<td>CBP rejected an arrival, export, or diversion message.</td>
<td>Review the error and correct immediately.</td>
</tr>
<tr>
<td><strong>Unresolved ACE Warnings</strong></td>
<td>Discrepancies flagged by ACE eManifest activity.</td>
<td>Investigate missing actions or filings.</td>
</tr>
<tr>
<td><strong>Stale In-Bonds</strong></td>
<td>In-bonds with no activity for over two weeks.</td>
<td>Send a status query or update the filing status.</td>
</tr>
</table>


This section highlights in-bonds that may require follow-up or corrective action.
<h3>Monthly Overview</h3>
<p><strong>Open In-Bonds:</strong> Active shipments requiring arrival or export.<br>
<strong>Closed In-Bonds:</strong> Successfully concluded movements.</p>
</div>


'''Unresolved WP Rejects'''
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Managing In-Bonds</h2>
Indicates in-bond messages (arrival, export, or diversion) that were rejected by CBP within the past month. These should be reviewed as soon as possible, as unresolved rejects may result in penalties.


'''Unresolved Warnings from ACE eManifest'''
<div class="bc-card">
Warnings generated from ACE eManifests associated with in-bonds on your account. Common examples include:
<p>The lower portion of the dashboard contains the <strong>In-Bond Search</strong> and results table. Each row represents a complete "In-Bond Report" compiled from CBP queries, messages, and ACE updates.</p>
* Pending Eligible General Order
* Arrived in-bonds missing arrival or export reporting


'''Stale In-Bonds'''
<table class="wikitable" style="width: 100%;">
In-bonds that have existed in CBP systems for more than two weeks without sufficient follow-up. These often indicate missing arrival or export messages and should be reviewed.
<tr>
<th style="width: 25%;">Column</th>
<th>Description</th>
</tr>
<tr>
<td><strong>In-Bond Number</strong></td>
<td>The 9-digit CBP entry number.</td>
</tr>
<tr>
<td><strong>Status</strong></td>
<td>The current CBP status (e.g., On File, Arrived, Concluded).</td>
</tr>
<tr>
<td><strong>Last Updated</strong></td>
<td>The timestamp of the most recent activity.</td>
</tr>
</table>


[[File:In-bond-manager-past-month-overview.png|560px]]
<p>Click <strong>View</strong> on any row to open the detailed [[In-Bond_Report_Details_Page_(U.S._In-Bond_Manager)|In-Bond Report Details Page]].</p>


=== Past Month Overview ===
<h3>Creating a New Report</h3>
<p>If an in-bond is not yet on your dashboard:</p>
<div class="bc-cleanlist">
1. Click <strong>Find New In-Bond</strong> (Top right).
2. Enter the <strong>In-Bond Number</strong>.
3. Click <strong>Send In-Bond Status Query to CBP</strong>.
4. CBP typically responds within one minute, creating the report automatically.
</div>
</div>


'''Open In-Bonds'''
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">In-Bond Report Details</h2>
In-bonds opened within the last month that have not yet been concluded.


'''Closed In-Bonds'''
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In-bonds successfully concluded within the last month.
[[File:In-bond-report-details.png|800px|thumb|center|Detailed In-Bond Report]]
<p>This page gives you full control over a single in-bond movement. The history panel on the right records every action, including:</p>
<div class="bc-cleanlist">
* Status Queries & CBP Responses.
* Arrival and Export messages.
* Diversion requests.
* Automatic ACE updates.
</div>


== Searching and Viewing In-Bonds ==
<div class="bc-did-you-know" style="margin-top: 15px;">
<strong>Tip:</strong> Click on any "CBP Status Query Response" item in the history to see the full raw data returned by Customs (quantities, dates, and disposition codes).
</div>
</div>


Below the alerts section is the '''Search Results''' area.
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Advanced Features</h2>


This section displays in-bond reports based on the selected filters and search criteria.
<div class="bc-card">
<h3>Auto-Close with ACI (Canada Bound)</h3>
[[File:Aci-auto-close-feature.png|800px|thumb|center|Enabling Auto-Close via ACI]]
<p>Users who also use BorderConnect <strong>ACI eManifest</strong> can automate closure for eligible in-bonds destined for Canada. When the ACI manifest is accepted, the system can trigger the U.S. export message automatically.</p>


Each '''in-bond report''' summarizes everything known about an in-bond on your account, including:
<h3>Checking Subsequent In-Bonds (Mexico Bound)</h3>
* In-bond number
[[File:Check-for-subsequent-inbond.png|800px|thumb|center|Checking for subsequent in-bonds]]
* Current status
<p>For shipments moving into Mexico, click <strong>Check For Subsequent In-Bond</strong>. If a Mexican broker has filed a subsequent entry, the report will update to "Concluded".</p>
* In-bond type
</div>
* Bill of lading number
* Date last updated


Information is automatically compiled from:
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">General Order (G.O.) Alerts</h2>
* CBP In-Bond Status Queries
* Electronic in-bond messages you submit
* ACE eManifest updates on your account


Click '''View''' on a report, or click anywhere on the row, to open the in-bond report details page.
<div class="bc-card">
[[File:Inbond-general-order-alert.png|thumb|center|General Order Alert]]
<p>Freight not entered or exported within <strong>15 calendar days</strong> after arrival may be placed into General Order (G.O.) status by CBP. The dashboard tracks this countdown.</p>


== In-Bond Report Details ==
<table class="wikitable" style="width: 100%;">
<tr>
<th style="width: 30%;">Status</th>
<th>Meaning</th>
</tr>
<tr>
<td><strong>Pending GO</strong></td>
<td>Warning period; approaching the 15-day limit.</td>
</tr>
<tr>
<td><strong>Eligible GO</strong></td>
<td>15 days have elapsed without proper clearance.</td>
</tr>
<tr>
<td><strong>Sent to GO</strong></td>
<td>Freight has been ordered to a G.O. warehouse.</td>
</tr>
</table>


[[File:In-bond-report-details.png|800px]]
<p><strong>Resolution:</strong> Act immediately on warnings. Once the issue is resolved with CBP, click <strong>Mark G.O. Resolved</strong> on the report to document the closure.</p>
</div>


The '''In-Bond Report Details''' page provides a complete management view for a single in-bond.
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| link = https://www.borderconnect.com/us-in-bond-manager/index.htm
| button = Learn More
}}


This page displays the current status, origin, destination, and in-bond type when known. If any details are missing, using '''Send Status Query''' will typically populate them.
</div>
 
=== Report History ===
 
The '''Report History''' section shows a complete timeline of all activity related to the in-bond, including:
* Status queries and responses
* Arrival, export, and diversion filings
* Automatic updates from ACE eManifests
 
Clicking any history item opens a detailed view of that specific transaction.
 
== In-Bond Status Query Details ==
 
[[File:In-bond-status-query-details.png|800px]]
 
The '''In-Bond Status Query Details''' page displays the full CBP response for a specific query.
 
This page may include information not shown on the main report, such as:
* In-bond quantity
* Unit of measure
* Arrival date
* Export date (if applicable)
 
This page can be accessed by clicking any history item labeled:
* Send To CBP: In-Bond Status Query
* CBP Status Query Response
 
== In-Bond Dashboard Best Practices ==
 
=== Start With a Status Query ===
 
If an in-bond is not associated with an ACE eManifest on your account, an in-bond report must be created manually.
 
To do this:
# Click '''Find New In-Bond''' at the top of the dashboard
# Enter the in-bond number
# Click '''Send In-Bond Status Query to CBP'''
 
CBP will typically respond within one minute, creating the in-bond report on your dashboard.
 
[[File:Wp-status-query.png|800px]]
 
It is recommended to do this as soon as the in-bond number is known.
 
=== Filter Your Dashboard by Open In-Bonds ===
 
By default, the dashboard shows in-bonds created within the last month.
 
For high-volume accounts:
* Use '''Recent Open Bonds''' to display only in-bonds that are still open
* Use '''Advanced Search Options''' to further refine results
 
=== Update or Re-Query In-Bonds From the Report Page ===
 
While in-bond messages can be sent from '''WP Send Requests''', it is generally easier to work from the in-bond report details page.
 
From the report:
* Use '''Update In-Bond''' to send arrival, export, or diversion messages
* Many fields will be auto-filled
* Use '''Send Status Query''' to check for updated CBP status
 
=== Automatically Close In-Bonds Using ACI eManifest ===
 
[[File:Aci-auto-close-feature.png|800px]]
 
For users who also use BorderConnect's '''ACI eManifest''', eligible in-bonds can be automatically arrived and exported when the truck arrives in Canada.
 
Requirements:
* The in-bond is associated with an ACI trip on the same account
* The destination port is along the Canadian border
* The in-bond has not yet been arrived
 
Steps:
# Ensure an in-bond report exists
# Confirm the ACI eManifest trip is on file
# Open the in-bond report details page
# Click '''Auto-Close In-Bond by ACI Trip'''
# Select the ACI trip
# Select the CBP port of exit FIRMS code
# Click '''Save'''
 
A green indicator will appear next to the in-bond number, confirming automatic closure is enabled.
 
=== Electronically Report Arrival and Export in One Step ===
 
For Transportation and Exportation (T&E or Type 62) in-bonds, both arrival and export must be reported.
 
When arrival and export occur at the same time:
* Complete the arrival message form
* Hover over '''Send In-Bond Arrival Message to CBP'''
* Select the option to send arrival and export together
 
This option should only be used when export is legitimately taking place.
 
=== Check for Subsequent In-Bonds (Mexico Moves) ===
 
[[File:Check-for-subsequent-inbond.png|800px]]
 
For Mexico-bound T&E shipments, a subsequent in-bond is often filed at the border.
 
To verify closure:
* Open the in-bond report details page
* Click '''Check For Subsequent In-Bond'''
 
If detected, the in-bond report status will update to '''Concluded'''.
 
CBP recommends using Immediate Transportation (IT or Type 61) for Mexico-bound shipments, as accepting a T&E makes the carrier liable for ensuring export occurs.
 
== General Order (G.O.): What It Means and What to Do ==
 
[[File:Inbond-general-order-alert.png]]
 
=== What Is General Order? ===
 
General Order (GO) applies when freight is not entered or exported within 15 calendar days after arrival at the U.S. destination port.
 
If unresolved, CBP may order the freight to a GO (Class 11) warehouse.
 
[[File:General-order-status.png|thumb|right|250px]]
 
=== Common GO Statuses ===
 
* '''Pending General Order (PGO)''' - Warning that the 15-day window is approaching
* '''Eligible General Order (EGO)''' - 15 days have elapsed; CBP may order GO
* '''Sent to GO''' - Freight has been ordered or moved to a GO facility
 
=== What To Do ===
 
# Act immediately when PGO or EGO appears
# Confirm arrival posting and entry or export filing
# Resolve missing documents, quantities, or payments
# Coordinate with the GO warehouse if already sent
 
=== Recording GO Resolution in BorderConnect ===
 
[[File:Mark-as-resolved-button.png|thumb|right|250px]]
 
Once CBP has cleared the issue, open the '''In-Bond Report Details''' page and click '''Mark G.O. Resolved''' to document the resolution.


[[Category:U.S. In-Bond Manager Guide]]
[[Category:U.S. In-Bond Manager Guide]]

Latest revision as of 17:07, 19 February 2026

🔖 This article is part of the BorderConnect U.S. In-Bond Manager Guide

U.S. In-Bond Dashboard

The central control hub for monitoring, managing, and concluding in-bond shipments.

Type: Dashboard System: U.S. In-Bond

Overview

The In-Bond Dashboard is the main control center of BorderConnect’s U.S. In-Bond Manager. It provides a real-time consolidated view of all in-bonds associated with your account.

This is where users monitor activity, send messages to CBP (Arrival/Export), resolve issues, and ensure in-bonds are properly concluded.

U.S. In-Bond Dashboard in BorderConnect

How to Access:
Navigate to U.S. In-Bonds on the menu bar and select In-Bond Dashboard.

Activity Summary & Issues

Issues and Activity Summary

The top section of the dashboard highlights in-bonds requiring immediate attention.

Critical Issue Types

Issue What It Means Recommended Action
Unresolved WP Rejects CBP rejected an arrival, export, or diversion message. Review the error and correct immediately.
Unresolved ACE Warnings Discrepancies flagged by ACE eManifest activity. Investigate missing actions or filings.
Stale In-Bonds In-bonds with no activity for over two weeks. Send a status query or update the filing status.

Monthly Overview

Open In-Bonds: Active shipments requiring arrival or export.
Closed In-Bonds: Successfully concluded movements.

Managing In-Bonds

The lower portion of the dashboard contains the In-Bond Search and results table. Each row represents a complete "In-Bond Report" compiled from CBP queries, messages, and ACE updates.

Column Description
In-Bond Number The 9-digit CBP entry number.
Status The current CBP status (e.g., On File, Arrived, Concluded).
Last Updated The timestamp of the most recent activity.

Click View on any row to open the detailed In-Bond Report Details Page.

Creating a New Report

If an in-bond is not yet on your dashboard:

1. Click Find New In-Bond (Top right). 2. Enter the In-Bond Number. 3. Click Send In-Bond Status Query to CBP. 4. CBP typically responds within one minute, creating the report automatically.

In-Bond Report Details

Detailed In-Bond Report

This page gives you full control over a single in-bond movement. The history panel on the right records every action, including:

  • Status Queries & CBP Responses.
  • Arrival and Export messages.
  • Diversion requests.
  • Automatic ACE updates.

Tip: Click on any "CBP Status Query Response" item in the history to see the full raw data returned by Customs (quantities, dates, and disposition codes).

Advanced Features

Auto-Close with ACI (Canada Bound)

Enabling Auto-Close via ACI

Users who also use BorderConnect ACI eManifest can automate closure for eligible in-bonds destined for Canada. When the ACI manifest is accepted, the system can trigger the U.S. export message automatically.

Checking Subsequent In-Bonds (Mexico Bound)

Checking for subsequent in-bonds

For shipments moving into Mexico, click Check For Subsequent In-Bond. If a Mexican broker has filed a subsequent entry, the report will update to "Concluded".

General Order (G.O.) Alerts

General Order Alert

Freight not entered or exported within 15 calendar days after arrival may be placed into General Order (G.O.) status by CBP. The dashboard tracks this countdown.

Status Meaning
Pending GO Warning period; approaching the 15-day limit.
Eligible GO 15 days have elapsed without proper clearance.
Sent to GO Freight has been ordered to a G.O. warehouse.

Resolution: Act immediately on warnings. Once the issue is resolved with CBP, click Mark G.O. Resolved on the report to document the closure.


⚓
Need to move freight in-bond? Easily file QP in-bonds, arrivals, and exports with the BorderConnect U.S. In-Bond Manager.

Learn More


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