BorderConnect Wiki

Main Page: Difference between revisions

← Older edit
No edit summary
Tag: Reverted
No edit summary
 
(106 intermediate revisions by the same user not shown)
Line 1: Line 1:
__NOTITLE__
{{#seo:
__NOTOC__
|title=BorderConnect Support Wiki {{!}} ACE & ACI eManifest Guides
__NOEDITSECTION__
|title_mode=replace
|keywords=BorderConnect wiki, ACE manifest guide, ACI eManifest support, U.S. in-bond filing, customs compliance software, cross-border trucking, PARS tracking, PAPS labels, CBSA, CBP
|description=Welcome to the official BorderConnect Support Wiki. Explore comprehensive guides, troubleshooting steps, and video tutorials for ACE Manifests, ACI eManifests, and cross-border customs compliance.
}}
__NOTITLE____NOTOC____NOEDITSECTION__<div class="bc-wrap"><div class="bc-hero">
<h1>How can we help you?</h1>
<p>Search the [[BorderConnect_Wiki:About|<span style="color:white; text-decoration:underline;">BorderConnect</span>]] Knowledge Base or browse the guides below.</p>


<div class="mp-box" style="padding:20px;">
<div id="bc-hero-search"></div>


<h1 style="margin-bottom:5px;">BorderConnect Support Wiki</h1>
<div class="bc-hero-pills"><span class="plainlinks">[[ACI_eManifest_Software_User_Guide_(CBSA)|<span class="bc-hero-pill">ACI eManifest Software User Guide</span>]]</span><span class="plainlinks">[[ACE_Manifest_Software_User_Guide_(CBP)|<span class="bc-hero-pill">ACE Manifest Software User Guide</span>]]</span><span class="plainlinks">[[US_In_Bond_Manager_Guide_(CBP)|<span class="bc-hero-pill">U.S. In-Bond Manager Guide</span>]]</span><span class="plainlinks">[[PARS_(CBSA_Shipment_Type)|<span class="bc-hero-pill">PARS (CBSA Shipment Type)</span>]]</span><span class="plainlinks">[[PAPS_(CBP_Shipment_Type)|<span class="bc-hero-pill">PAPS (CBP Shipment Type)</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|<span class="bc-hero-pill">Correcting Rejected ACI eManifests</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|<span class="bc-hero-pill">Correcting Rejected ACE Manifests</span>]]</span><span class="plainlinks">[[BorderConnect_Software_User_Guide|<span class="bc-hero-pill">BorderConnect Software User Guide</span>]]</span></div>
<p style="font-size:16px; color:#555; max-width:900px;">
Your central knowledge base for BorderConnect software, ACE & ACI eManifest filing, and cross-border customs compliance.
</p>


<div style="margin-top:15px;">
<div class="bc-meta">
'''Get started quickly:'''
Browsing [[Special:Statistics|{{NUMBEROFARTICLES}} articles]] and [[Special:MediaStatistics|{{NUMBEROFFILES}} images]] for BorderConnect customers.
* [[BorderConnect_Software_User_Guide|Using BorderConnect Software]]
</div>
* [[ACE_Manifest_Software_User_Guide_(CBP)|Filing ACE Manifests (U.S.)]]
</div>
* [[ACI_eManifest_Software_User_Guide_(CBSA)|Filing ACI eManifests (Canada)]]
 
* [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Basics]]
<div class="bc-2col">
<div class="bc-card">
<h2>{{Icon|rocket|color=#266065}} New to BorderConnect?</h2>
<div class="bc-subtle">Start here to get compliant fast with the least friction.</div>
 
<div class="bc-btngrid">
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|clipboard-list}}</div>
<div class="bc-btn-content">
<strong>Step 1: Onboarding</strong>
[[BorderConnect_Onboarding_and_Readiness_Guide|Readiness Guide]]
</div>
</div>
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|user-plus}}</div>
<div class="bc-btn-content">
<strong>Step 2: Registering</strong>
[[How_To_Register_With_BorderConnect|Register Account]]
</div>
</div>
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|laptop-code}}</div>
<div class="bc-btn-content">
<strong>Step 3: The Basics</strong>
[[BorderConnect_Software_User_Guide|Software User Guide]]
</div>
</div>
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|canadian-maple-leaf|type=fa-brands}}</div>
<div class="bc-btn-content">
<strong>Step 4: First ACI</strong>
[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create ACI Manifest]]
</div>
</div>
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|flag-usa}}</div>
<div class="bc-btn-content">
<strong>Step 5: First ACE</strong>
[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create ACE Manifest]]
</div>
</div>
 
</div>
</div>
 
<div class="bc-card">
<h2>{{Icon|toolbox|color=#266065}} Common Tasks</h2>
<div class="bc-subtle">Quick links to what you are trying to accomplish today.</div>
 
<div class="bc-btngrid">
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
<div class="bc-btn-content">
[[Correcting Rejected ACI eManifests (ACI eManifest)|Fix a Rejected ACI]]
</div>
</div>
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
<div class="bc-btn-content">
[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]
</div>
</div>
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|print}}</div>
<div class="bc-btn-content">
[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Print Lead Sheets]]
</div>
</div>
 
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|magnifying-glass-location}}</div>
<div class="bc-btn-content">
[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|Track Shipment Status]]
</div>
</div>
</div>


<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|arrows-rotate}}</div>
<div class="bc-btn-content">
[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|Sync & Edit Manifest]]
</div>
</div>
</div>


----
<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|file-pen}}</div>
<div class="bc-btn-content">
[[US_In_Bond_Manager_Guide_(CBP)|File U.S. In-Bond]]
</div>
</div>


<div class="mp-box" style="padding:20px;">
</div>
<h2>Core Guides</h2>
 
</div>
</div>
<div class="bc-card" style="margin-bottom: 30px;">
  <div class="bc-2col" style="margin-bottom: 0; align-items: center;">


{| class="wikitable" style="width:100%;"
    <div style="flex: 1; min-width: 300px;">
|-
      <h2 style="margin-top: 0;">{{Icon|circle-play|color=#266065}} Video Tutorials</h2>
| style="width:50%; vertical-align:top;" |
      <div class="bc-subtle" style="margin-bottom: 25px;">Watch step-by-step walkthroughs to master the platform.</div>
     
      <div class="bc-cleanlist">
        <ul>
          <li>[https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Tutorials]</li>
          <li>[https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE General Software Tutorials]</li>
          <li>[https://www.youtube.com/@BorderConnect '''Visit BorderConnect YouTube Channel''']</li>
        </ul>
      </div>
    </div>


'''🟦 ACI eManifest (CBSA)'''
    <div style="flex: 1; min-width: 300px; display: flex; flex-direction: column; align-items: center; justify-content: center;">
* [[ACI_eManifest_Software_User_Guide_(CBSA)|Software User Guide]]
      <div style="width: 100%; max-width: 450px;">
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create & Submit ACI eManifests]]
       
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Correct Rejected Manifests]]
        <div class="bc-video-trigger" data-video-id="p-RKs3izmCs" style="box-shadow: 0 10px 20px rgba(0,0,0,0.15);">
* [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types]]
          <div class="bc-play-icon"><i class="fas fa-play-circle"></i></div>
* [[CBSA Highway Ports|CBSA Highway Ports]]
        </div>
* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG Video Tutorials]


| style="width:50%; vertical-align:top;" |
        <div style="margin-top: 15px; text-align: center; font-family: sans-serif;">
          <div style="color: #266065; font-size: 0.75rem; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; margin-bottom: 4px;">Featured Tutorial</div>
          <div style="color: #2c3e50; font-size: 1.1rem; font-weight: 600;">QP In-Bond Filing</div>
        </div>


'''🟥 ACE Manifest (CBP)'''
      </div>
* [[ACE_Manifest_Software_User_Guide_(CBP)|Software User Guide]]
    </div>
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create & Submit ACE Manifests]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correct Rejected Manifests]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond Shipments]]
* [[CBP Highway Ports|CBP Highway Ports]]
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU Video Tutorials]
|}


  </div>
</div>
</div>


----
{{AppPromo}}


<div class="mp-box" style="padding:20px;">
<div class="bc-2col">
<h2>Advanced & Specialized Tools</h2>


{| class="wikitable" style="width:100%;"
<div class="bc-card bc-cleanlist">
|-
<h2>{{Icon|canadian-maple-leaf|type=fa-brands|color=#266065}} ACI eManifest Guide</h2>
| style="width:50%; vertical-align:top;" |
<div class="bc-subtle">Comprehensive docs for CBSA (Canada) shipments.</div>
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting ACI]]
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Troubleshoot Rejections]]
* [[In Bond (CBSA Shipment Type)|Creating In-Bond (Canada)]]
* [[Shipment Types For ACE and ACI eManifest|Shipment Types (PARS, etc.)]]
* [[CBSA Highway Ports|CBSA Port Codes]]


'''📦 U.S. In-Bond Manager'''
<div class="bc-did-you-know">
* [[US_In_Bond_Manager_Guide_(CBP)|In-Bond Manager Guide]]
<h3>Did you know?</h3>
* [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Create QP In-Bonds]]
An '''[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|ACI Lead Sheet]]''' is required for every entry. BorderConnect can auto-generate these for you.
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Arrivals & Exports]]
</div>
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Status Queries]]
</div>
 
<div class="bc-card bc-cleanlist">
<h2>{{Icon|star|color=#266065}} ACE Manifest Guide</h2>
<div class="bc-subtle">Comprehensive docs for CBP (USA) shipments.</div>
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting ACE]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Troubleshoot Rejections]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating In-Bond (USA)]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Types (PAPS, etc.)]]
* [[CBP Highway Ports|CBP Port Codes]]
 
<div class="bc-did-you-know">
<h3>Did you know?</h3>
'''[[Creating_and_Managing_Insurance_Policies_(ACE_Manifest)|Insurance Policies]]''' are mandatory if you are hauling hazardous goods into the U.S.
</div>
</div>
 
</div>
 
<div class="bc-2col">
 
<div class="bc-card bc-cleanlist">
<h2>{{Icon|warehouse|color=#266065}} U.S. In-Bond Manager</h2>
<div class="bc-subtle">QP In-Bonds, Diversions, and Arrivals.</div>
* [[US_In_Bond_Manager_Guide_(CBP)|User Guide Overview]]
* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|The Dashboard]]
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting Arrivals/Exports]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversions]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversions]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln Video Tutorials]


| style="width:50%; vertical-align:top;" |
<div class="bc-did-you-know">
<h3>Did you know?</h3>
If a driver needs to change destinations after arriving in the U.S., you must file a '''[[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversion]]''' rather than canceling the bond.
</div>
</div>
 
<div class="bc-card bc-cleanlist">
<h2>{{Icon|gears|color=#266065}} Advanced Tools</h2>
<div class="bc-subtle">Admin, Fleet Management, and RNS.</div>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Manage Trucks]] & [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Drivers]]
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software]]
* [[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|WACM Guide]]
* [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]


'''🧩 BorderConnect Software'''
<div class="bc-did-you-know">
* [[BorderConnect_Software_User_Guide|Main Software Guide]]
<h3>Did you know?</h3>
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|eManifest Lead Sheets]]
BorderConnect '''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS]]''' can automatically send text messages or emails to your drivers the exact moment their shipment is released by CBSA.
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync]]
</div>
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking]]
</div>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Truck, Trailer & Driver Management]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE Video Tutorials]
|}


</div>
</div>


----
{{BorderPrintPromo}}
 
<div class="bc-card bc-featured-card" style="margin-top: 30px; background: linear-gradient(135deg, #e8f1f2 0%, #ffffff 100%); border: 1px solid #c8dadd;">
  <h2 style="border-bottom: 2px solid rgba(38, 96, 101, 0.1); padding-bottom: 12px;">
    <i class="fas fa-file-invoice" style="margin-right: 10px; color: #266065;"></i> Featured: Assigning ACE In-Bond Info
  </h2>
 
  <div class="bc-subtle" style="margin-bottom: 20px;">Critical guide for managing in-bond shipments within the ACE eManifest system.</div>


<div class="mp-box" style="padding:20px;">
  <div class="bc-featured-flex" style="display: flex; gap: 30px; align-items: flex-start; flex-wrap: wrap;">
<h2>Compliance & Reference</h2>
   
    <div class="bc-screenshot-frame" style="flex: 0 0 450px; max-width: 100%; margin: 0;">
      [[Image:Aceinbond3.png|450px|left|link=ACE_In_Bond_(CBP_Shipment_Type)]]
    </div>


<ul>
    <div class="bc-featured-content" style="flex: 1; min-width: 300px;">
<li>[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]</li>
      <p style="max-width: none;">
<li>[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]</li>
        Mastering the ACE In-Bond process is essential for carriers moving goods through the United States without paying duties. This guide breaks down the critical <strong>Assign In-Bond Information</strong> screen, showing you exactly how to configure the <strong>Entry Type</strong> (such as 61 IT or 62 T&E), manage paper in-bond numbers, and set the correct Foreign Destination to ensure full CBP compliance.
<li>[[Customs_Glossary_Guide|Customs Glossary]]</li>
      </p>
<li>[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|Service Provider Guide]]</li>
     
<li>[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification (WACM)]]</li>
      <p style="max-width: none;">
</ul>
        When creating an ACE Shipment that requires in-bond information, this screen allows you to add the necessary <strong>Entry Number</strong> and <strong>Foreign Destination</strong> data required for a successful transmission. Understanding these fields prevents rejected manifests and ensures your goods move seamlessly across the border under customs control.
        [[ACE_In_Bond_(CBP_Shipment_Type)|<span style="font-weight: bold; color: #266065; margin-left: 5px;">Read More...</span>]]
      </p>
    </div>
   
  </div>
</div>
</div>


----
<div class="bc-hero" style="margin-top:40px; padding:30px; background:white; color:var(--bc-text); border:1px solid var(--bc-border); box-shadow:none;">
<h2 style="color:var(--bc-text); border:none;">Connect with BorderConnect</h2>
<div class="bc-linkgrid">
 
<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon">{{Icon|globe|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Website</span><span class="bc-linkdesc">Official Product Info</span></span>]</div>
 
<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon">{{Icon|facebook|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News & Community</span></span>]</div>
 
<div class="bc-linktile">[https://www.instagram.com/borderconnect/ <span class="bc-linkicon">{{Icon|instagram|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Instagram</span><span class="bc-linkdesc">Behind the Scenes</span></span>]</div>
 
<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon">{{Icon|bluesky|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry Updates</span></span>]</div>
 
<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon">{{Icon|youtube|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Video Tutorials</span></span>]</div>


<div class="mp-box" style="padding:20px;">
<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon">{{Icon|linkedin|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company News</span></span>]</div>
<h2>Featured Video</h2>
{{#ev:youtube|p-RKs3izmCs|720|center|Introducing BorderConnect QP In-Bond Filing}}
</div>


----
<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon">{{Icon|print|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint</span><span class="bc-linkdesc">Forms, Labels & Seals</span></span>]</div>


<div class="mp-box" style="padding:20px;">
<div class="bc-linktile">[https://emanifest.app <span class="bc-linkicon">{{Icon|mobile-alt|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">eManifest App</span><span class="bc-linkdesc">iOS & Android</span></span>]</div>
<h2>BorderConnect Online</h2>


<ul id="sister-projects-list">
</div>
<li>[[File:Borderconnect-icon.jpg|35px|link=https://www.borderconnect.com]] [https://www.borderconnect.com BorderConnect]</li>
</div>
<li>[[File:Borderconnect-youtube-icon.png|35px|link=https://www.youtube.com/c/borderconnectofficial]] [https://www.youtube.com/c/borderconnectofficial YouTube]</li>
<li>[[File:Borderconnect-linkedin-icon.png|35px|link=https://www.linkedin.com/company/borderconnect]] [https://www.linkedin.com/company/borderconnect LinkedIn]</li>
<li>[[File:Borderconnect-bluesky-logo.jpg|35px|link=https://bsky.app/profile/borderconnect.com]] [https://bsky.app/profile/borderconnect.com Bluesky]</li>
<li>[[File:Borderprint-icon.jpg|35px|link=https://www.borderprint.com]] [https://www.borderprint.com BorderPrint]</li>
</ul>


</div>
</div>
Retrieved from "https://wiki.borderconnect.com/index.php?title=Main_Page"