Main Page: Difference between revisions

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<h1>Welcome to the [[BorderConnect_Wiki:About|BorderConnect Support Wiki]]</h1>

<p>a free information resource for BorderConnect customers and cross-border highway carriers.</p>

~~<div class="bc-hero-search">~~

~~<a class="bc-hero-search-link" href="/index.php?title=Special:Search">~~

~~<span class="bc-hero-search-placeholder">Search the wiki (ACI, ACE, PARS, PAPS, in-bond, port codes…)</span>~~

~~<span class="bc-hero-search-cta">Search</span>~~

~~</a>~~

~~</div>~~

<div class="bc-meta">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and [[Special:MediaStatistics|437]] images.</div>

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<span class="bc-pill">[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Types (ACE & ACI)]]</span>

<span class="bc-pill">[[~~PARS~~|PARS Overview]]</span>

<span class="bc-pill">[[PARS_(CBSA_Shipment_Type)|PARS Overview]]</span>

<span class="bc-pill">[[~~PAPS~~|PAPS Overview]]</span>

<span class="bc-pill">[[PAPS_(CBP_Shipment_Type)|PAPS Overview]]</span>

<span class="bc-pill">[[Canada_Border_Services_Agency_-_General_Information|CBSA Basics]]</span>

<span class="bc-pill">[[US_Customs_and_Border_Protection_-_General_Information|CBP Basics]]</span>

<span class="bc-pill">[[~~Correcting_Rejected_ACI_eManifests~~|Fix a Rejected ACI]]</span>

<span class="bc-pill">[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Fix a Rejected ACI]]</span>

<span class="bc-pill">[[~~Correcting_Rejected_ACE_Manifests~~|Fix a Rejected ACE]]</span>

<span class="bc-pill">[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]</span>

</div>

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<h2>New to BorderConnect?</h2>

If this is your first time using BorderConnect, ~~these~~ guides will get you compliant fast with the least friction.

If this is your first time using BorderConnect, or you want to find out if you're ready to use BorderConnect? These guides will get you compliant fast with the least friction.

</div>

<strong>1) ~~Learn the basics~~</strong>

<strong>1) Ready for BorderConnect?</strong>

<span>[[~~BorderConnect_Software_User_Guide~~|BorderConnect ~~Software User~~ Guide]]</span>

<span>[[BorderConnect_Onboarding_and_Readiness_Guide|BorderConnect Onboarding & Readiness Guide]]</span>

</div>

<strong>2) Registering with BorderConnect</strong>

<span>[[How_To_Register_With_BorderConnect|How to Register With BorderConnect]]</span>

</div>

<strong>2) ~~Understand~~ the ~~workflow~~</strong>

<strong>3) Learn the basics</strong>

<span>[[~~EManifest_Processing_Guide_(ACE_and_ACI_eManifest)~~|~~eManifest Processing~~ Guide]]</span>

<span>[[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]</span>

</div>

<strong>3) File your first ACI</strong>

<strong>4) File your first ACI</strong>

<span>[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating an ACI eManifest]]</span>

</div>

<strong>4) File your first ACE</strong>

<strong>5) File your first ACE</strong>

<span>[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating an ACE Manifest]]</span>

</div>

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<h2>ACI eManifest Guide</h2>

<div class="bc-subtle">All articles related to ACI eManifest.</div>

* [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]]

* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting an ACI eManifest]]

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<h2>ACE Manifest Guide</h2>

<div class="bc-subtle">All articles related to ACE Manifest.</div>

* [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]

* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting an ACE Manifest]]

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<h2>U.S. In-Bond Manager Guide</h2>

<div class="bc-subtle">All articles related to BorderConnect U.S. In-Bond Manager</div>

* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]]

* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|In Bond Manager Dashboard]]

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<h2>BorderConnect Software Guide</h2>

<div class="bc-subtle">All articles related to BorderConnect Software</div>

* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]

* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Software User Guide]]

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<h2>Popular troubleshooting</h2>

<div class="bc-subtle">Quick links to common ~~“support ticket” style issues~~.</div>

<div class="bc-subtle">Quick links to common troubleshooting scenarios.</div>

<div>

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<h2>Featured BorderConnect Screenshot</h2>

[[~~image~~:Aceinbond3.png|700px|center]]

[[Image:Aceinbond3.png|700px|center]]

</div>

This BorderConnect screenshot is of the '''Assign ACE In-Bond Information''' page when creating an '''[[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond]]''' in BorderConnect. It is accessed when creating an ACE Shipment that requires in-bond information to be added to the shipment.

This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data and other required bond information.

This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data, and other required bond information.

The Assign In-Bond Information page is required when in-bond shipments are created and submitted in the ACE system, as opposed to a customs broker filing them using ABI. [[ACE_In_Bond_(CBP_Shipment_Type)|('''Full article...''')]]

</div>

</div>

<h2>Other Areas of BorderConnect Wiki</h2>

* '''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.

* '''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification Message (WACM) Guide]]''' – Information guide about using BorderConnect's WACM feature with RNS.

* '''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – General information on cross-border authority and trusted trader programs.

* '''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to submit fax forms and send eManifest information.

* '''[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|eManifest Service Provider Guide]]''' – Instructions for using BorderConnect as an eManifest Service Provider.

* '''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – Definitions and requirements for CBP and CBSA shipment release types.

* '''[[Customs_Glossary_Guide|Customs Glossary Guide]]''' – Common cross-border trade terms and acronyms.

</div>

</div>

<!--

-->

<!--

--><div class="bc-card bc-accent-ref" style="margin-top:14px;">

<h2>BorderConnect on the Internet</h2>

<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon" aria-hidden="true">🌐</span><span class="bc-linktext"><span class="bc-linktitle">BorderConnect Website</span><span class="bc-linkdesc">Official BorderConnect site and product information.</span></span>]</div>

<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon" aria-hidden="true">📘</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News, updates, and community posts.</span></span>]</div>

<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon" aria-hidden="true">▶️</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Tutorials, walkthroughs, and feature videos.</span></span>]</div>

<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon" aria-hidden="true">🦋</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry updates and announcements.</span></span>]</div>

<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon" aria-hidden="true">💼</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company news and professional updates.</span></span>]</div>

<~~div~~ class="bc-~~grid~~" ~~style~~="~~margin~~-~~top:14px;~~">

<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon" aria-hidden="true">🖨️</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint Website</span><span class="bc-linkdesc">Forms, labels, seals, and printing solutions.</span></span>]</div>

<h2>~~Other Areas of BorderConnect Wiki~~</h2>

<~~div id~~="mp-~~other-content~~">

</div>

*'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.

</div>

*'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification Message (WACM) Guide]]''' – Information guide about using BorderConnect's (WACM) feature with RNS.

*'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – General Information on getting cross-border authority and ~~details about trusted trader programs~~.

*'''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]~~]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.~~

*'''[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|eManifest Service Provider Guide]]''' – This guide offers instructions on using BorderConnect as an eManifest Service Provider.

*'''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – View all CBP and CBSA shipment release types and their definitions and requirements.

~~*'''[[Customs_Glossary_Guide|Custom]()]()*~~

@@ Line 8: / Line 8: @@
 <h1>Welcome to the [[BorderConnect_Wiki:About|BorderConnect Support Wiki]]</h1>
 <p>a free information resource for BorderConnect customers and cross-border highway carriers.</p>
-<div class="bc-hero-search">
-  <a class="bc-hero-search-link" href="/index.php?title=Special:Search">
-    <span class="bc-hero-search-placeholder">Search the wiki (ACI, ACE, PARS, PAPS, in-bond, port codes…)</span>
-    <span class="bc-hero-search-cta">Search</span>
-  </a>
-</div>
 <div class="bc-meta">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and [[Special:MediaStatistics|437]] images.</div>
@@ Line 30: / Line 23: @@
 <div class="bc-pillrow bc-pillrow-secondary">
 <span class="bc-pill">[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Types (ACE &amp; ACI)]]</span>
-<span class="bc-pill">[[PARS|PARS Overview]]</span>
+<span class="bc-pill">[[PARS_(CBSA_Shipment_Type)|PARS Overview]]</span>
-<span class="bc-pill">[[PAPS|PAPS Overview]]</span>
+<span class="bc-pill">[[PAPS_(CBP_Shipment_Type)|PAPS Overview]]</span>
 <span class="bc-pill">[[Canada_Border_Services_Agency_-_General_Information|CBSA Basics]]</span>
 <span class="bc-pill">[[US_Customs_and_Border_Protection_-_General_Information|CBP Basics]]</span>
-<span class="bc-pill">[[Correcting_Rejected_ACI_eManifests|Fix a Rejected ACI]]</span>
+<span class="bc-pill">[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Fix a Rejected ACI]]</span>
-<span class="bc-pill">[[Correcting_Rejected_ACE_Manifests|Fix a Rejected ACE]]</span>
+<span class="bc-pill">[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]</span>
 </div>
 </div>
@@ Line 45: / Line 38: @@
 <h2>New to BorderConnect?</h2>
 <div class="bc-subtle">
-If this is your first time using BorderConnect, these guides will get you compliant fast with the least friction.
+If this is your first time using BorderConnect, or you want to find out if you're ready to use BorderConnect? These guides will get you compliant fast with the least friction.
 </div>
 <div class="bc-btngrid">
 <div class="bc-btn">
-<strong>1) Learn the basics</strong>
+<strong>1) Ready for BorderConnect?</strong>
-<span>[[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]</span>
+<span>[[BorderConnect_Onboarding_and_Readiness_Guide|BorderConnect Onboarding & Readiness Guide]]</span>
+</div>
+<div class="bc-btn">
+<strong>2) Registering with BorderConnect</strong>
+<span>[[How_To_Register_With_BorderConnect|How to Register With BorderConnect]]</span>
 </div>
 <div class="bc-btn">
-<strong>2) Understand the workflow</strong>
+<strong>3) Learn the basics</strong>
-<span>[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]</span>
+<span>[[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]</span>
 </div>
 <div class="bc-btn">
-<strong>3) File your first ACI</strong>
+<strong>4) File your first ACI</strong>
 <span>[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating an ACI eManifest]]</span>
 </div>
 <div class="bc-btn">
-<strong>4) File your first ACE</strong>
+<strong>5) File your first ACE</strong>
 <span>[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating an ACE Manifest]]</span>
 </div>
@@ Line 129: / Line 127: @@
 <div class="bc-card bc-accent-aci bc-cleanlist">
 <h2>ACI eManifest Guide</h2>
+<div class="bc-subtle">All articles related to ACI eManifest.</div>
 * [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]]
 * [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting an ACI eManifest]]
@@ Line 145: / Line 144: @@
 <div class="bc-card bc-accent-ace bc-cleanlist">
 <h2>ACE Manifest Guide</h2>
+<div class="bc-subtle">All articles related to ACE Manifest.</div>
 * [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]
 * [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting an ACE Manifest]]
@@ Line 166: / Line 166: @@
 <div class="bc-card bc-accent-ib bc-cleanlist">
 <h2>U.S. In-Bond Manager Guide</h2>
+<div class="bc-subtle">All articles related to BorderConnect U.S. In-Bond Manager</div>
 * [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]]
 * [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|In Bond Manager Dashboard]]
@@ Line 182: / Line 183: @@
 <div class="bc-card bc-accent-soft bc-cleanlist">
 <h2>BorderConnect Software Guide</h2>
+<div class="bc-subtle">All articles related to BorderConnect Software</div>
 * [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
 * [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Software User Guide]]
@@ Line 201: / Line 203: @@
 <div class="bc-card bc-accent-ref bc-cleanlist" style="margin-top:14px;">
 <h2>Popular troubleshooting</h2>
-<div class="bc-subtle">Quick links to common “support ticket” style issues.</div>
+<div class="bc-subtle">Quick links to common troubleshooting scenarios.</div>
 <div class="bc-2col" style="margin-top:10px;">
 <div>
@@ Line 221: / Line 223: @@
 <div class="bc-card bc-accent-soft" style="margin-top:14px;">
 <h2>Featured BorderConnect Screenshot</h2>
 <div class="bc-inlineimg" style="margin-top:10px;">
-[[image:Aceinbond3.png|700px|center]]
+[[Image:Aceinbond3.png|700px|center]]
 </div>
-<div style="padding-top: 10px;" class="bc-subtle">
+<div style="padding-top:10px;" class="bc-subtle">
 This BorderConnect screenshot is of the '''Assign ACE In-Bond Information''' page when creating an '''[[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond]]''' in BorderConnect. It is accessed when creating an ACE Shipment that requires in-bond information to be added to the shipment.
-This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data and other required bond information.
+This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data, and other required bond information.
 The Assign In-Bond Information page is required when in-bond shipments are created and submitted in the ACE system, as opposed to a customs broker filing them using ABI. [[ACE_In_Bond_(CBP_Shipment_Type)|('''Full article...''')]]
 </div>
+</div><!-- FEATURED SCREENSHOT END --><!-- OTHER AREAS + INTERNET LINKS -->
+<div class="bc-card bc-accent-ref bc-cleanlist" style="margin-top:14px;">
+<h2>Other Areas of BorderConnect Wiki</h2>
+<div id="mp-other-content">
+* '''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
+* '''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification Message (WACM) Guide]]''' – Information guide about using BorderConnect's WACM feature with RNS.
+* '''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – General information on cross-border authority and trusted trader programs.
+* '''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to submit fax forms and send eManifest information.
+* '''[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|eManifest Service Provider Guide]]''' – Instructions for using BorderConnect as an eManifest Service Provider.
+* '''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – Definitions and requirements for CBP and CBSA shipment release types.
+* '''[[Customs_Glossary_Guide|Customs Glossary Guide]]''' – Common cross-border trade terms and acronyms.
 </div>
+</div><!-- OTHER AREAS END -->
+<!--
+--><!-- INTERNET LINKS -->
+<!--
+--><div class="bc-card bc-accent-ref" style="margin-top:14px;">
+<h2>BorderConnect on the Internet</h2>
+<div class="bc-linkgrid">
+<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon" aria-hidden="true">🌐</span><span class="bc-linktext"><span class="bc-linktitle">BorderConnect Website</span><span class="bc-linkdesc">Official BorderConnect site and product information.</span></span>]</div>
+<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon" aria-hidden="true">📘</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News, updates, and community posts.</span></span>]</div>
+<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon" aria-hidden="true">▶️</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Tutorials, walkthroughs, and feature videos.</span></span>]</div>
+<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon" aria-hidden="true">🦋</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry updates and announcements.</span></span>]</div>
-<!-- OTHER AREAS + INTERNET LINKS -->
+<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon" aria-hidden="true">💼</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company news and professional updates.</span></span>]</div>
-<div class="bc-grid" style="margin-top:14px;">
-<div class="bc-card bc-accent-ref bc-cleanlist">
+<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon" aria-hidden="true">🖨️</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint Website</span><span class="bc-linkdesc">Forms, labels, seals, and printing solutions.</span></span>]</div>
-<h2>Other Areas of BorderConnect Wiki</h2>
-<div id="mp-other-content">
+</div>
-*'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
+</div>
-*'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification Message (WACM) Guide]]''' – Information guide about using BorderConnect's (WACM) feature with RNS.
-*'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – General Information on getting cross-border authority and details about trusted trader programs.
-*'''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.
-*'''[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|eManifest Service Provider Guide]]''' – This guide offers instructions on using BorderConnect as an eManifest Service Provider.
-*'''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – View all CBP and CBSA shipment release types and their definitions and requirements.
-*'''[[Customs_Glossary_Guide|Custom]()]()*