BorderConnect Wiki

Main Page: Difference between revisions

← Older edit
No edit summary
No edit summary
 
(97 intermediate revisions by the same user not shown)
Line 1: Line 1:
__NOTITLE__
{{#seo:
__NOTOC____NOEDITSECTION__
|title=BorderConnect Support Wiki {{!}} ACE & ACI eManifest Guides
|title_mode=replace
|keywords=BorderConnect wiki, ACE manifest guide, ACI eManifest support, U.S. in-bond filing, customs compliance software, cross-border trucking, PARS tracking, PAPS labels, CBSA, CBP
|description=Welcome to the official BorderConnect Support Wiki. Explore comprehensive guides, troubleshooting steps, and video tutorials for ACE Manifests, ACI eManifests, and cross-border customs compliance.
}}
__NOTITLE____NOTOC____NOEDITSECTION__<div class="bc-wrap"><div class="bc-hero">
<h1>How can we help you?</h1>
<p>Search the [[BorderConnect_Wiki:About|<span style="color:white; text-decoration:underline;">BorderConnect</span>]] Knowledge Base or browse the guides below.</p>


<div class="bc-wrap">
<div id="bc-hero-search"></div>


<!-- HERO -->
<div class="bc-hero-pills"><span class="plainlinks">[[ACI_eManifest_Software_User_Guide_(CBSA)|<span class="bc-hero-pill">ACI eManifest Software User Guide</span>]]</span><span class="plainlinks">[[ACE_Manifest_Software_User_Guide_(CBP)|<span class="bc-hero-pill">ACE Manifest Software User Guide</span>]]</span><span class="plainlinks">[[US_In_Bond_Manager_Guide_(CBP)|<span class="bc-hero-pill">U.S. In-Bond Manager Guide</span>]]</span><span class="plainlinks">[[PARS_(CBSA_Shipment_Type)|<span class="bc-hero-pill">PARS (CBSA Shipment Type)</span>]]</span><span class="plainlinks">[[PAPS_(CBP_Shipment_Type)|<span class="bc-hero-pill">PAPS (CBP Shipment Type)</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|<span class="bc-hero-pill">Correcting Rejected ACI eManifests</span>]]</span><span class="plainlinks">[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|<span class="bc-hero-pill">Correcting Rejected ACE Manifests</span>]]</span><span class="plainlinks">[[BorderConnect_Software_User_Guide|<span class="bc-hero-pill">BorderConnect Software User Guide</span>]]</span></div>
<div class="bc-hero">
<h1>Welcome to the [[BorderConnect_Wiki:About|BorderConnect Support Wiki]]</h1>
<p>a free information resource for BorderConnect customers and cross-border highway carriers.</p>


<div class="bc-meta">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and [[Special:MediaStatistics|437]] images.</div>
<div class="bc-meta">
 
Browsing [[Special:Statistics|{{NUMBEROFARTICLES}} articles]] and [[Special:MediaStatistics|{{NUMBEROFFILES}} images]] for BorderConnect customers.
<div class="bc-kicker">Start here</div>
</div>
<div class="bc-pillrow">
<span class="bc-pill">[[BorderConnect_Software_User_Guide|Using BorderConnect Software]]</span>
<span class="bc-pill">[[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Guide]]</span>
<span class="bc-pill">[[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Guide]]</span>
<span class="bc-pill">[[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager]]</span>
<span class="bc-pill">[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]</span>
</div>
</div>


<div class="bc-kicker" style="margin-top:12px;">Popular support articles</div>
<div class="bc-2col">
<div class="bc-pillrow bc-pillrow-secondary">
<div class="bc-card">
<span class="bc-pill">[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Types (ACE &amp; ACI)]]</span>
<h2>{{Icon|rocket|color=#266065}} New to BorderConnect?</h2>
<span class="bc-pill">[[PARS|PARS Overview]]</span>
<div class="bc-subtle">Start here to get compliant fast with the least friction.</div>
<span class="bc-pill">[[PAPS|PAPS Overview]]</span>
<span class="bc-pill">[[Canada_Border_Services_Agency_-_General_Information|CBSA Basics]]</span>
<span class="bc-pill">[[US_Customs_and_Border_Protection_-_General_Information|CBP Basics]]</span>
<span class="bc-pill">[[Correcting_Rejected_ACI_eManifests|Fix a Rejected ACI]]</span>
<span class="bc-pill">[[Correcting_Rejected_ACE_Manifests|Fix a Rejected ACE]]</span>
</div>
</div>


<!-- ONBOARDING + SEARCH BY TASK -->
<div class="bc-btngrid">
<div class="bc-grid">


<div class="bc-card bc-accent-onboard">
<div class="bc-btn">
<h2>New to BorderConnect?</h2>
<div class="bc-btn-icon">{{Icon|clipboard-list}}</div>
<div class="bc-subtle">
<div class="bc-btn-content">
If this is your first time using BorderConnect, these guides will get you compliant fast with the least friction.
<strong>Step 1: Onboarding</strong>
[[BorderConnect_Onboarding_and_Readiness_Guide|Readiness Guide]]
</div>
</div>
</div>


<div class="bc-btngrid">
<div class="bc-btn">
<div class="bc-btn">
<strong>1) Learn the basics</strong>
<div class="bc-btn-icon">{{Icon|user-plus}}</div>
<span>[[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]</span>
<div class="bc-btn-content">
<strong>Step 2: Registering</strong>
[[How_To_Register_With_BorderConnect|Register Account]]
</div>
</div>
</div>


<div class="bc-btn">
<div class="bc-btn">
<strong>2) Understand the workflow</strong>
<div class="bc-btn-icon">{{Icon|laptop-code}}</div>
<span>[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]</span>
<div class="bc-btn-content">
<strong>Step 3: The Basics</strong>
[[BorderConnect_Software_User_Guide|Software User Guide]]
</div>
</div>
</div>


<div class="bc-btn">
<div class="bc-btn">
<strong>3) File your first ACI</strong>
<div class="bc-btn-icon">{{Icon|canadian-maple-leaf|type=fa-brands}}</div>
<span>[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating an ACI eManifest]]</span>
<div class="bc-btn-content">
<strong>Step 4: First ACI</strong>
[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create ACI Manifest]]
</div>
</div>
</div>


<div class="bc-btn">
<div class="bc-btn">
<strong>4) File your first ACE</strong>
<div class="bc-btn-icon">{{Icon|flag-usa}}</div>
<span>[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating an ACE Manifest]]</span>
<div class="bc-btn-content">
<strong>Step 5: First ACE</strong>
[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create ACE Manifest]]
</div>
</div>
</div>
</div>


<div class="bc-divider"></div>
<div class="bc-subtle">
Prefer video? Jump into tutorials:
* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Tutorials]
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Tutorials]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Manager Tutorials]
</div>
</div>
</div>
</div>


<div class="bc-card bc-accent-ref">
<div class="bc-card">
<h2>Search by task</h2>
<h2>{{Icon|toolbox|color=#266065}} Common Tasks</h2>
<div class="bc-subtle">Choose what you’re trying to accomplish (most common tasks).</div>
<div class="bc-subtle">Quick links to what you are trying to accomplish today.</div>


<div class="bc-btngrid">
<div class="bc-btngrid">
<div class="bc-btn"><strong>Create & submit an ACI eManifest</strong><span>[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting a New ACI eManifest]]</span></div>
 
<div class="bc-btn"><strong>Create & submit an ACE Manifest</strong><span>[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting a New ACE Manifest]]</span></div>
<div class="bc-btn">
<div class="bc-btn"><strong>Fix a rejected ACI</strong><span>[[Correcting Rejected ACI eManifests (ACI eManifest)|Correcting Rejected ACI eManifests]]</span></div>
<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
<div class="bc-btn"><strong>Fix a rejected ACE</strong><span>[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]</span></div>
<div class="bc-btn-content">
<div class="bc-btn"><strong>Generate lead sheets</strong><span>[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating eManifest Lead Sheets]]</span></div>
[[Correcting Rejected ACI eManifests (ACI eManifest)|Fix a Rejected ACI]]
<div class="bc-btn"><strong>Edit & re-sync a manifest</strong><span>[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync Feature]]</span></div>
</div>
<div class="bc-btn"><strong>Track & get notifications</strong><span>[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]</span></div>
<div class="bc-btn"><strong>File / manage U.S. in-bonds</strong><span>[[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Guide]]</span></div>
</div>
</div>


<div class="bc-divider"></div>
<div class="bc-btn">
<div class="bc-mini">
<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
Tip: Use the wiki search box (top right) and try keywords like “rejected”, “lead sheet”, “in-bond”, “diversion”, “PARS”, or “port code”.
<div class="bc-btn-content">
[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]
</div>
</div>
</div>
</div>


<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|print}}</div>
<div class="bc-btn-content">
[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Print Lead Sheets]]
</div>
</div>
</div>


<!-- FEATURED ARTICLE + FEATURED VIDEO -->
<div class="bc-btn">
<div class="bc-grid">
<div class="bc-btn-icon">{{Icon|magnifying-glass-location}}</div>
<div class="bc-btn-content">
[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|Track Shipment Status]]
</div>
</div>


<div class="bc-card bc-accent-soft">
<div class="bc-btn">
<h2>Featured Article</h2>
<div class="bc-btn-icon">{{Icon|arrows-rotate}}</div>
<div class="bc-subtle">A deeper dive into a key BorderConnect workflow.</div>
<div class="bc-btn-content">
<div style="margin-top:10px;">
[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|Sync & Edit Manifest]]
[[File:File-import-wizard-home-screen.jpg|thumb|250|right|File Import Wizard Home Page]]
The '''BorderConnect File Import Wizard''' allows users easily import their internal company data into BorderConnect. The Import Wizard helps user to import data for shippers, consignees, vehicles, trailers, drivers, passengers and more so they can be used on ACE and ACI eManifests. For questions or support with troubleshooting a file upload, contact BorderConnect's [https://www.borderconnect.com/contact 24/7 technical support.] [[Import_Wizard_(ACE_and_ACI_eManifest)|('''Full article...''')]]
</div>
</div>
</div>
</div>


<div class="bc-card bc-accent-soft">
<div class="bc-btn">
<h2>Featured Tutorial Video</h2>
<div class="bc-btn-icon">{{Icon|file-pen}}</div>
<div class="bc-subtle">Watch and follow along step-by-step.</div>
<div class="bc-btn-content">
<div style="margin-top:10px;">
[[US_In_Bond_Manager_Guide_(CBP)|File U.S. In-Bond]]
{{#ev:youtube|p-RKs3izmCs|420|center|Introducing BorderConnect QP In-Bond Filing.}}
</div>
</div>
</div>
</div>
Line 117: Line 118:
</div>
</div>


<!-- ACI + ACE -->
</div>
<div class="bc-2col">
</div>
<div class="bc-card" style="margin-bottom: 30px;">
  <div class="bc-2col" style="margin-bottom: 0; align-items: center;">
 
    <div style="flex: 1; min-width: 300px;">
      <h2 style="margin-top: 0;">{{Icon|circle-play|color=#266065}} Video Tutorials</h2>
      <div class="bc-subtle" style="margin-bottom: 25px;">Watch step-by-step walkthroughs to master the platform.</div>
     
      <div class="bc-cleanlist">
        <ul>
          <li>[https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Tutorials]</li>
          <li>[https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE General Software Tutorials]</li>
          <li>[https://www.youtube.com/@BorderConnect '''Visit BorderConnect YouTube Channel''']</li>
        </ul>
      </div>
    </div>


<div class="bc-card bc-accent-aci bc-cleanlist">
    <div style="flex: 1; min-width: 300px; display: flex; flex-direction: column; align-items: center; justify-content: center;">
<h2>ACI eManifest Guide</h2>
      <div style="width: 100%; max-width: 450px;">
* [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]]
       
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting an ACI eManifest]]
        <div class="bc-video-trigger" data-video-id="p-RKs3izmCs" style="box-shadow: 0 10px 20px rgba(0,0,0,0.15);">
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Correcting Rejected ACI eManifests]]
          <div class="bc-play-icon"><i class="fas fa-play-circle"></i></div>
* [[In Bond (CBSA Shipment Type)|Creating an In-Bond Shipment in ACI]]
        </div>
* [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types for ACI eManifest]]
* [[CBSA Highway Ports|CBSA Highway Port Listing]]
* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]


<h3>Did you know...</h3>
        <div style="margin-top: 15px; text-align: center; font-family: sans-serif;">
* ...An '''[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|ACI eManifest lead sheet]]''' is required to be presented by the driver each time the driver enters Canada using ACI. Although carriers are free to design and produce their own ACI lead sheets, BorderConnect provides 2 useful features to automatically generate lead sheets for you.
          <div style="color: #266065; font-size: 0.75rem; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; margin-bottom: 4px;">Featured Tutorial</div>
* ...When reporting an '''[[In_Bond_(CBSA_Shipment_Type)|In-Bond shipment in ACI]]''', it is important to note that the Sub Location, which is normally optional, becomes a mandatory field and must be completed on both the manifest and shipment sections.
          <div style="color: #2c3e50; font-size: 1.1rem; font-weight: 600;">QP In-Bond Filing</div>
</div>
        </div>


<div class="bc-card bc-accent-ace bc-cleanlist">
      </div>
<h2>ACE Manifest Guide</h2>
    </div>
* [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting an ACE Manifest]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating an ACE In-Bond Shipment]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|CBP Shipment Types for ACE Manifest]]
* [[CBP Highway Ports|CBP Highway Port Listing]]
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]


<h3>Did you know...</h3>
  </div>
* ...The '''[[ACE_Shipment_CSV_Upload_Feature_(ACE_Manifest)|CSV upload feature]]''' is designed for users who have a significant amount of shipments on a single trip and would like to avoid entering data separately for each shipment.
* ...'''[[Creating_and_Managing_Insurance_Policies_(ACE_Manifest)|Insurance Policies]]''' are required if your truck is taking a shipment into the U.S. on an ACE Manifest with hazardous goods. To assign an insurance policy to a truck, go to the Manage Data menu option at the top of the page and click Insurance Policies.
</div>
</div>


</div>
{{AppPromo}}


<!-- IN-BOND + SOFTWARE -->
<div class="bc-2col">
<div class="bc-2col">


<div class="bc-card bc-accent-ib bc-cleanlist">
<div class="bc-card bc-cleanlist">
<h2>U.S. In-Bond Manager Guide</h2>
<h2>{{Icon|canadian-maple-leaf|type=fa-brands|color=#266065}} ACI eManifest Guide</h2>
* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]]
<div class="bc-subtle">Comprehensive docs for CBSA (Canada) shipments.</div>
* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|In Bond Manager Dashboard]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting ACI]]
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting In Bond Arrivals and Exports]]
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Troubleshoot Rejections]]
* [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Creating and Submitting a New QP In-Bond]]
* [[In Bond (CBSA Shipment Type)|Creating In-Bond (Canada)]]
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Sending In-Bond Status Queries]]
* [[Shipment Types For ACE and ACI eManifest|Shipment Types (PARS, etc.)]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Sending In-Bond Port Diversions]]
* [[CBSA Highway Ports|CBSA Port Codes]]
* [[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|Creating and Managing In-Bond Sequences]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Manager Video Tutorials]


<h3>Did you know...</h3>
<div class="bc-did-you-know">
* ...The '''[[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|In-Bond Sequence Page]]''' is where the user can create and manage sequences of In-Bond entry numbers assigned to them from CBP and entered into BorderConnect ACE Manifest software or U.S. In-Bond Manager.
<h3>Did you know?</h3>
* ...Sending a '''[[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|U.S. In-Bond Port Diversion Request]]''' to CBP is common if the incorrect U.S. in-bond destination was originally entered when the in-bond was filed or the in-bond must move to a different destination than what was originally intended.
An '''[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|ACI Lead Sheet]]''' is required for every entry. BorderConnect can auto-generate these for you.
</div>
</div>
</div>


<div class="bc-card bc-accent-soft bc-cleanlist">
<div class="bc-card bc-cleanlist">
<h2>BorderConnect Software Guide</h2>
<h2>{{Icon|star|color=#266065}} ACE Manifest Guide</h2>
* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
<div class="bc-subtle">Comprehensive docs for CBP (USA) shipments.</div>
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Software User Guide]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting ACE]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating eManifest Lead Sheets]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Troubleshoot Rejections]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trucks]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating In-Bond (USA)]]
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trailers]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Types (PAPS, etc.)]]
* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Drivers]]
* [[CBP Highway Ports|CBP Port Codes]]
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Passengers]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE BorderConnect Software Video Tutorials]


<h3>Did you know...</h3>
<div class="bc-did-you-know">
* ...with '''[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync]]''' the user can freely edit or change the details on an ACE or ACI eManifest, then click the 'Sync with CBP' or 'Sync with CBSA' button at the top of the eManifest details page after the changes to the eManifest are made.
<h3>Did you know?</h3>
* ...The '''[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]''' allows you to receive updates by email and screen notification when a manifest gets responses from customs. Whereas normally you might just check back on your manifest when it's convenient for you, this feature is designed to help out in situations where you want to leave your manifest and do other things.
'''[[Creating_and_Managing_Insurance_Policies_(ACE_Manifest)|Insurance Policies]]''' are mandatory if you are hauling hazardous goods into the U.S.
</div>
</div>
</div>


</div>
</div>


<!-- POPULAR TROUBLESHOOTING -->
<div class="bc-2col">
<div class="bc-card bc-accent-ref bc-cleanlist" style="margin-top:14px;">
 
<h2>Popular troubleshooting</h2>
<div class="bc-card bc-cleanlist">
<div class="bc-subtle">Quick links to common “support ticket” style issues.</div>
<h2>{{Icon|warehouse|color=#266065}} U.S. In-Bond Manager</h2>
<div class="bc-2col" style="margin-top:10px;">
<div class="bc-subtle">QP In-Bonds, Diversions, and Arrivals.</div>
<div>
* [[US_In_Bond_Manager_Guide_(CBP)|User Guide Overview]]
* [[Correcting Rejected ACI eManifests (ACI eManifest)|ACI: Fix rejections]]
* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|The Dashboard]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|ACE: Fix rejections]]
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting Arrivals/Exports]]
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|Sync / re-sync issues]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversions]]
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|Tracking / notifications]]
 
<div class="bc-did-you-know">
<h3>Did you know?</h3>
If a driver needs to change destinations after arriving in the U.S., you must file a '''[[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversion]]''' rather than canceling the bond.
</div>
</div>
<div>
* [[CBSA Highway Ports|Port codes (CBSA)]]
* [[CBP Highway Ports|Port codes (CBP)]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment types & rules]]
* [[Customs_Glossary_Guide|Acronyms & glossary]]
</div>
</div>
<div class="bc-card bc-cleanlist">
<h2>{{Icon|gears|color=#266065}} Advanced Tools</h2>
<div class="bc-subtle">Admin, Fleet Management, and RNS.</div>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Manage Trucks]] & [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Drivers]]
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software]]
* [[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|WACM Guide]]
* [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]
<div class="bc-did-you-know">
<h3>Did you know?</h3>
BorderConnect '''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS]]''' can automatically send text messages or emails to your drivers the exact moment their shipment is released by CBSA.
</div>
</div>
</div>
</div>


<!-- FEATURED SCREENSHOT -->
<div class="bc-card bc-accent-soft" style="margin-top:14px;">
<h2>Featured BorderConnect Screenshot</h2>
<div class="bc-inlineimg" style="margin-top:10px;">
[[image:Aceinbond3.png|700px|center]]
</div>
</div>
<div style="padding-top: 10px;" class="bc-subtle">
This BorderConnect screenshot is of the '''Assign ACE In-Bond Information''' page when creating an '''[[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond]]''' in BorderConnect. It is accessed when creating an ACE Shipment that requires in-bond information to be added to the shipment.


This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data and other required bond information.
{{BorderPrintPromo}}
 
<div class="bc-card bc-featured-card" style="margin-top: 30px; background: linear-gradient(135deg, #e8f1f2 0%, #ffffff 100%); border: 1px solid #c8dadd;">
  <h2 style="border-bottom: 2px solid rgba(38, 96, 101, 0.1); padding-bottom: 12px;">
    <i class="fas fa-file-invoice" style="margin-right: 10px; color: #266065;"></i> Featured: Assigning ACE In-Bond Info
  </h2>
 
  <div class="bc-subtle" style="margin-bottom: 20px;">Critical guide for managing in-bond shipments within the ACE eManifest system.</div>
 
  <div class="bc-featured-flex" style="display: flex; gap: 30px; align-items: flex-start; flex-wrap: wrap;">
   
    <div class="bc-screenshot-frame" style="flex: 0 0 450px; max-width: 100%; margin: 0;">
      [[Image:Aceinbond3.png|450px|left|link=ACE_In_Bond_(CBP_Shipment_Type)]]
    </div>
 
    <div class="bc-featured-content" style="flex: 1; min-width: 300px;">
      <p style="max-width: none;">
        Mastering the ACE In-Bond process is essential for carriers moving goods through the United States without paying duties. This guide breaks down the critical <strong>Assign In-Bond Information</strong> screen, showing you exactly how to configure the <strong>Entry Type</strong> (such as 61 IT or 62 T&E), manage paper in-bond numbers, and set the correct Foreign Destination to ensure full CBP compliance.
      </p>
     
      <p style="max-width: none;">
        When creating an ACE Shipment that requires in-bond information, this screen allows you to add the necessary <strong>Entry Number</strong> and <strong>Foreign Destination</strong> data required for a successful transmission. Understanding these fields prevents rejected manifests and ensures your goods move seamlessly across the border under customs control.
        [[ACE_In_Bond_(CBP_Shipment_Type)|<span style="font-weight: bold; color: #266065; margin-left: 5px;">Read More...</span>]]
      </p>
    </div>
   
  </div>
</div>
 
<div class="bc-hero" style="margin-top:40px; padding:30px; background:white; color:var(--bc-text); border:1px solid var(--bc-border); box-shadow:none;">
<h2 style="color:var(--bc-text); border:none;">Connect with BorderConnect</h2>
<div class="bc-linkgrid">
 
<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon">{{Icon|globe|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Website</span><span class="bc-linkdesc">Official Product Info</span></span>]</div>
 
<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon">{{Icon|facebook|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News & Community</span></span>]</div>
 
<div class="bc-linktile">[https://www.instagram.com/borderconnect/ <span class="bc-linkicon">{{Icon|instagram|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Instagram</span><span class="bc-linkdesc">Behind the Scenes</span></span>]</div>
 
<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon">{{Icon|bluesky|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry Updates</span></span>]</div>
 
<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon">{{Icon|youtube|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Video Tutorials</span></span>]</div>
 
<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon">{{Icon|linkedin|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company News</span></span>]</div>
 
<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon">{{Icon|print|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint</span><span class="bc-linkdesc">Forms, Labels & Seals</span></span>]</div>
 
<div class="bc-linktile">[https://emanifest.app <span class="bc-linkicon">{{Icon|mobile-alt|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">eManifest App</span><span class="bc-linkdesc">iOS & Android</span></span>]</div>


The Assign In-Bond Information page is required when in-bond shipments are created and submitted in the ACE system, as opposed to a customs broker filing them using ABI. [[ACE_In_Bond_(CBP_Shipment_Type)|('''Full article...''')]]
</div>
</div>
</div>
</div>


<!-- OTHER AREAS + INTERNET LINKS -->
</div>
<div class="bc-grid" style="margin-top:14px;">
 
<div class="bc-card bc-accent-ref bc-cleanlist">
<h2>Other Areas of BorderConnect Wiki</h2>
<div id="mp-other-content">
*'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
*'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification Message (WACM) Guide]]''' – Information guide about using BorderConnect's (WACM) feature with RNS.
*'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – General Information on getting cross-border authority and details about trusted trader programs.
*'''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.
*'''[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|eManifest Service Provider Guide]]''' – This guide offers instructions on using BorderConnect as an eManifest Service Provider.
*'''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – View all CBP and CBSA shipment release types and their definitions and requirements.
*'''[[Customs_Glossary_Guide|Custom]()]()*
Retrieved from "https://wiki.borderconnect.com/index.php?title=Main_Page"