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ACI eManifest Status Guide (ACI eManifest): Difference between revisions

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{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
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[[Image:Aci-emanifest-statuses.png|350px|thumb|right|Color-coded ACI eManifest statuses in BorderConnect]]
<div class="bc-article-hero">
<h1>ACI eManifest Status Guide</h1>
<p>A visual guide to understanding the processing stages of your CBSA eManifests, from Draft to Release.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-traffic-light"></i> Type: Reference</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 5 Minutes</span>
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</div>


In BorderConnect’s [https://www.borderconnect.com/aci-e-manifest/index.htm ACI eManifest software], each '''ACI eManifest Status''' visually shows the current processing stage of a shipment with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]].
<div class="bc-card">
<div class="bc-2col">


Statuses automatically update when:
<div>
<h2 style="margin-top: 0;">Overview</h2>[[Image:Aci-emanifest-statuses.png|thumb|right|Color-Coded Status Bars]]
<p>In BorderConnect, every <strong>ACI eManifest</strong> displays a visual status bar that represents its current stage with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]].</p>


* The manifest is transmitted to CBSA
<p>Statuses update automatically when:</p>
* CBSA sends a response or decision 
<div class="bc-cleanlist">
* Arrival is reported at the border
* You transmit data to CBSA.
* Release or rejection occurs 
* CBSA sends a response (Accept/Reject).
* A broker certifies the release (PARS).
* The driver arrives at the border.
</div>
</div>


These visual indicators appear on:
<div style="text-align: center;">
</div>


* [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]] 
</div>
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]]
</div>


---
<div class="bc-card" style="margin-top: 30px;">
<h3>🚦 Quick Status Reference</h3>
<table class="wikitable" style="width:100%; margin-bottom:0;">
<tr>
<th style="width: 25%;">Status</th>
<th style="width: 20%;">Visual (Bars)</th>
<th>Meaning</th>
<th>Action Required</th>
</tr>
<tr>
<td><strong>Draft</strong></td>
<td>🟡 1 Yellow</td>
<td>Not yet sent.</td>
<td>Complete and Sync.</td>
</tr>
<tr>
<td><strong>Transmitted</strong></td>
<td>🟡🟡 2 Yellow</td>
<td>Sent, waiting for reply.</td>
<td>Wait 2-4 minutes.</td>
</tr>
<tr>
<td><strong>Returned Error</strong></td>
<td>🟤🟤 2 Brown</td>
<td>Rejected by CBSA.</td>
<td>Correct and Re-Sync.</td>
</tr>
<tr>
<td><strong>On File</strong></td>
<td>🔵🔵🔵 3 Blue</td>
<td>Accepted by CBSA.</td>
<td>Wait 1 hour, then proceed.</td>
</tr>
<tr>
<td><strong>Transaction #</strong></td>
<td>🟢🟢🟢🟢 4 Green</td>
<td>Broker Cleared (PARS).</td>
<td>Ready for border arrival.</td>
</tr>
<tr>
<td><strong>Arrival Reported</strong></td>
<td>🟢🟢🟢🟢🟢 5 Green</td>
<td>Truck arrived at port.</td>
<td>Driver at booth.</td>
</tr>
<tr>
<td><strong>Released</strong></td>
<td>🟢🟢🟢🟢🟢🟢 6 Green</td>
<td>Released.</td>
<td>Entry allowed.</td>
</tr>
</table>
</div>


== Quick Status Overview ==
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Pre-Arrival Statuses</h2>


{| class="wikitable"
<div class="bc-2col">
! Status
! Color Bars
! What It Means
! Typical Action
|-
| Draft
| Yellow (1 bar)
| Not yet sent to CBSA
| Complete data and transmit
|-
| Transmitted to CBSA
| Yellow (2 bars)
| Sent — awaiting response
| Wait for CBSA reply
|-
| CBSA Returned Error
| Brown (2 bars)
| Rejected due to error
| Review error and correct
|-
| On File With CBSA
| Blue (3 bars)
| Accepted by CBSA
| Wait required one hour
|-
| On File With Match Notice
| Light Blue (3 bars)
| Linked PARS/RNS message exists
| Send Status Query
|-
| On File With Transaction Number(s)
| Green (4 bars)
| Broker clearance completed
| Driver may proceed after wait
|-
| Arrival Reported at Border
| Dark Green (5 bars)
| Driver arrived at POE
| Await officer decision
|-
| Rejected After Arrival
| Brown (5 bars)
| Rejected at border
| Correct and amend
|-
| Released
| Green (6 bars)
| Shipment released
| No action needed
|}


---
<div class="bc-card">
<h3>Draft</h3>
<div class="bc-subtle">🟡 <strong>1 Yellow Bar</strong></div>
<p>The manifest is created but <strong>not yet transmitted</strong> to CBSA.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Click <strong>Sync with CBSA</strong> to submit it.
</div>
</div>


== Understanding Each Status in Detail ==
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<h3>Transmitted to CBSA</h3>
<div class="bc-subtle">🟡🟡 <strong>2 Yellow Bars</strong></div>
<p>The manifest has been sent and is <strong>awaiting a response</strong>.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Wait 2–4 minutes. Do not resend immediately.
</div>
</div>


=== Draft ===
</div>
'''(One Yellow Bar)'''


The eManifest is created but has not been transmitted to CBSA.
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<h3>CBSA Returned Error (Rejected)</h3>
<div class="bc-subtle">🟤🟤 <strong>2 Brown Bars</strong></div>
<p>CBSA rejected the data due to missing or incorrect information.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Check the <strong>History/Status Messages</strong> section for the specific error message.
* <strong>Fix:</strong> Correct the data and click <strong>Sync with CBSA</strong>.
</div>
<div class="bc-subtle" style="margin-top: 10px;">
See: [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|How to Fix Rejected ACI Manifests]]
</div>
</div>


'''What to do:'''
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Accepted / On File Statuses</h2>
* Complete all required data
* Click '''Sync with CBSA''' on the details page


---
<div class="bc-card">
<h3>On File With CBSA</h3>
<div class="bc-subtle">🔵🔵🔵 <strong>3 Blue Bars</strong></div>
<p>The manifest is officially accepted by CBSA.</p>
<div class="bc-cleanlist">
* <strong>Timing:</strong> The 1-hour clock starts now.
* <strong>PARS:</strong> If this is a PARS shipment, you are still waiting for the broker.
* <strong>Non-PARS:</strong> If this is an Empty or In-Bond trip, you are ready to cross after 1 hour.
</div>
</div>


=== Cancelled ===
<div class="bc-2col" style="margin-top: 20px;">
'''(One Red Bar)'''


The manifest was previously submitted but successfully cancelled with CBSA.
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<h3>On File With Match Notice</h3>
<div class="bc-subtle">🔵🔵🔵 <strong>3 Light Blue Bars</strong></div>
<p>CBSA has "matched" your manifest to a broker's RNS message, but the release isn't final yet.</p>
<div class="bc-cleanlist">
* <strong>Recommendation:</strong> Send a <strong>Status Query</strong> to update the status to "Transaction Number".
</div>
</div>


'''Common use:'''
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* Correcting major errors
<h3>On File With Transaction #</h3>
* Changing trip numbers before arrival
<div class="bc-subtle">🟢🟢🟢🟢 <strong>4 Green Bars</strong></div>
<p><strong>Ready to Cross.</strong> The broker has cleared the shipment (PARS Accepted).</p>
<div class="bc-cleanlist">
* <strong>Detail:</strong> The Transaction Number (Entry #) appears in the history.
</div>
</div>


---
</div>


=== Transmitted to CBSA ===
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Border Activity Statuses</h2>
'''(Two Yellow Bars)'''


The manifest was sent and is awaiting a CBSA response.
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<h3>Arrival Reported at Border</h3>
<div class="bc-subtle">🟢🟢🟢🟢🟢 <strong>5 Dark Green Bars</strong></div>
<p>The truck has arrived at the First Port of Entry (FPOA) and the officer has scanned the barcode.</p>
<div class="bc-cleanlist">
* <strong>Note:</strong> Some shipments (like In-Bonds) may stay in this status even after the driver leaves the booth.
</div>
</div>


'''Typical response time:'''
<div class="bc-2col" style="margin-top: 20px;">
* 2–4 minutes (may vary during peak periods)


{{info|This status commonly appears after submitting a new manifest or amending one.}}
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<h3>Rejected After Arrival</h3>
<div class="bc-subtle">🟤🟤🟤🟤🟤 <strong>5 Brown Bars</strong></div>
<p>The officer rejected the manifest at the booth.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Confirm the issue with the driver, correct the data, and transmit an <strong>Amendment</strong>.
</div>
</div>


---
<div class="bc-card">
<h3>Released</h3>
<div class="bc-subtle">🟢🟢🟢🟢🟢🟢 <strong>6 Green Bars</strong></div>
<p><strong>Complete.</strong> The shipment has been released into Canada.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> No further action required.
</div>
</div>


=== CBSA Returned Error ===
</div>
'''(Two Brown Bars)'''


CBSA rejected the manifest due to missing or incorrect information.
<div class="bc-card" style="margin-top: 30px;">
<h3>Cancelled</h3>
<div class="bc-subtle">🔴 <strong>1 Red Bar</strong></div>
<p>The manifest was successfully removed from CBSA’s system. It is no longer valid for crossing.</p>
</div>


'''Next steps:'''
{{AppPromo}}
* Review the error in the '''ACI eManifest History''' section 
* Correct the data 
* Re-sync with CBSA 


Helpful resource:
</div> [[Category:ACI eManifest Guide]]
[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting Rejected ACI eManifests]]
 
---
 
=== On File With CBSA ===
'''(Three Blue Bars)'''
 
The eManifest is accepted and officially on file.
 
'''Important:'''
* A minimum one-hour pre-arrival wait applies 
* Applies when no PARS shipment exists 
 
After the wait period, the driver may approach the border.
 
---
 
=== On File With Match Notice ===
'''(Three Light Blue Bars)'''
 
CBSA has linked the manifest to a PARS/RNS message.
 
'''Recommended action:'''
* Send a Status Query for the PARS shipment 
 
Learn more:
[[Status_Query_Feature_(CBSA_Shipments)|Status Query Guide]]
 
If a Declaration Accept Message is found, the status will automatically update to:
 
'''On File With Transaction Number(s)'''
 
---
 
=== On File With Transaction Number(s) ===
'''(Four Green Bars)'''
 
Broker clearance is complete and transaction numbers have been issued.
 
'''Driver may proceed:'''
* After the mandatory one-hour wait period 
 
Transaction numbers appear in the manifest history section.
 
---
 
=== Arrival Reported at Border ===
'''(Five Dark Green Bars)'''
 
CBSA has reported the driver as arrived at the First Port of Entry.
 
This usually means:
 
* The shipment is not PARS or In-Bond 
* Or inspection is underway 
 
{{info|Some shipments remain in this status even after release if no electronic release message applies.}}
 
---
 
=== Rejected After Arrival at Border ===
'''(Five Brown Bars)'''
 
CBSA rejected the manifest at the border due to an issue.
 
'''What to do:'''
* Confirm issue with the driver or CBSA officer 
* Correct the manifest information 
* Transmit an '''Amendment''' from the Send to CBSA menu 
 
If accepted → status returns to '''Arrival Reported at Border'''
 
---
 
=== Released ===
'''(Six Green Bars)'''
 
CBSA has officially released the shipment.
 
✔ No further action required 
✔ Cargo may proceed to final destination 
 
---
 
== Helpful Tips ==
 
{| class="wikitable"
! Tip
! Why It Helps
|-
| Use Status Queries for PARS shipments
| Speeds up clearance confirmation
|-
| Monitor Transmitted status closely
| Catches errors early
|-
| Review history on rejects
| Identifies exact CBSA response
|-
| Track manifests
| Get instant response notifications
|}
 
---
 
[[Category:ACI eManifest Guide]]
Retrieved from "https://wiki.borderconnect.com/index.php?title=ACI_eManifest_Status_Guide_(ACI_eManifest)"