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-=== Driver requirements (Canada) ===
+{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]] and the [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]|info}}
-Before a driver can cross commercially into Canada, ensure:
+= Onboarding for BorderConnect: Be Ready to File ACI (Canada) and/or ACE (U.S.) =
-* Valid passport or approved travel document
+This guide walks highway carriers through every required step to become compliant and ready to submit electronic manifests using BorderConnect:
-* Any company credentials required by your operation
-* Shipment paperwork (BOL, invoice references, PARS numbers where applicable)
-* Internal trip or manifest reference (lead sheet, trip number, or BorderConnect confirmation)
-Operational best practices:
+* '''ACI eManifest''' — for shipments entering Canada (CBSA)
-* Drivers should know the Port of Entry they are arriving at
+* '''ACE Truck e-Manifest''' — for shipments entering the United States (CBP)
-* Drivers should understand who to contact if clearance is not on file
-* Drivers should arrive only after ACI acceptance and broker clearance are confirmed
-=== Equipment requirements (Canada) ===
+The end goal is simple: your manifests are accepted early, your drivers arrive prepared, and border delays are avoided.
-CBSA ACI/eManifest submissions require accurate conveyance data, including:
+__TOC__
-* Tractor (power unit) number
+== Quick Overview: What Must Be Completed First ==
-* Trailer number(s)
-* Mode of transport (highway)
-* Port of entry
-Best practices for equipment data:
+{| class="wikitable"
+! Country !! Government System !! What You Must Have Ready
+|-
+| Canada || CBSA + CARM Portal || Carrier Code, Portal access, ACI authorization
+|-
+| United States || CBP ACE || Ability to transmit accepted truck manifests
+|}
-* Use consistent tractor and trailer numbering formats
+Once these are complete, you can begin using BorderConnect live.
-* Avoid special characters not used in company standards
-* Confirm numbers match physical equipment markings exactly
-* Update manifests immediately if equipment changes after submission
-Incorrect or missing equipment identifiers can cause inspection delays or manifest rejections.
+== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) ==
+CBSA requires all highway commercial cargo data to be transmitted electronically and accepted at least one hour before arrival at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref><ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>
+=== Canada onboarding flow (process overview) ===
+<pre>
+Register Business in CARM
+        ↓
+Request CBSA Carrier Code
+        ↓
+Enroll in Carrier Program
+        ↓
+Authorize Brokers / Providers
+        ↓
+Submit ACI Manifests (1 hour rule)
+</pre>
+=== Step 1 — Obtain a CBSA Carrier Code ===
+A '''Carrier Code''' is a four-character identifier required to transact with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref>
+You request this through the '''CARM Client Portal'''.
+Process overview:<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
+# Create your CARM Client Portal account
+# Enroll your business
+# Complete the Carrier Code application
+# Receive your assigned 4-character code
+CBSA also confirms new carriers can request their code directly during CARM registration.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref>
+=== Step 2 — Set up your CARM Client Portal access ===
+The '''CARM Client Portal''' is CBSA’s official system for business enrollment, user access, program registrations, and Delegation of Authority workflows.<ref>CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref><ref>CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref>
+You must:
+{| class="wikitable"
+! Task !! Why It Matters
+|-
+| Create business profile || Links your company to CBSA programs
+|-
+| Assign internal roles || Controls approvals and access
+|-
+| Enroll in Carrier Program || Enables manifest filing
+|}
+Official enrolment guide:<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>
+=== Step 3 — Delegation of Authority (brokers & service providers) ===
+If brokers or service providers will act on your behalf, you must approve them inside CARM.
+CBSA instructions:<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref><ref>CBSA. "How to set up a delegation of authority for a third party service provider." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref>
+=== Step 4 — Meet the ACI one-hour timing rule ===
+ACI data must be accepted at least one hour before arrival.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
+CBSA warns late filings may trigger AMPS penalties.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>
+=== Step 5 — Broker clearance (PARS shipments) ===
+Ensure:
+* Broker has your Carrier Code
+* Shipment references match
+* Clearance is certified before arrival
+ACI alone does not release freight.
+=== Step 6 — Driver & equipment requirements (Canada) ===
+==== Driver ====
+* Passport or approved travel document
+* Shipment paperwork
+* Trip reference
+* Arrival only after ACI acceptance and clearance confirmed
+==== Equipment ====
+{| class="wikitable"
+! Required Data !! Example
+|-
+| Tractor number || Unit 4521
+|-
+| Trailer number || Trailer 8873
+|-
+| Mode || Highway
+|-
+| Port of entry || Windsor, Fort Erie, etc.
+|}
+== Crossing into the United States (CBP ACE Truck e-Manifest) ==
+CBP requires ACE Truck Manifests to be submitted and accepted one hour before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref><ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref>
+=== U.S. onboarding flow (process overview) ===
+<pre>
+Prepare Trip & Equipment Data
+        ↓
+Submit ACE Manifest
+        ↓
+Confirm Acceptance
+        ↓
+Driver Arrives with Trip Reference
+</pre>
+=== Step 1 — Follow the CBP one-hour rule ===
+ACE data must be transmitted and accepted before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
+=== Step 2 — Standardize trip & equipment data ===
+Best practice setup:
+* Tractor numbers
+* Trailer numbers
+* Trip references
+* Shipment reference workflow
+=== Step 3 — Broker coordination (entries/PAPS) ===
+Ensure broker filings match manifest data.
+=== Step 4 — Driver & equipment requirements (United States) ===
+==== Driver ====
+* Passport
+* CDL (as required)
+* Shipment paperwork
+* Trip reference
+==== Equipment ====
+{| class="wikitable"
+! Required Data !! Example
+|-
+| Tractor number || Unit 4521
+|-
+| Trailer number || Trailer 8873
+|-
+| Trip reference || TRIP-2026-015
+|-
+| Port of arrival || Detroit, Buffalo, Blaine
+|}
+== BorderConnect Go-Live Readiness Checklist ==
+=== Canada ===
+✔ Carrier Code issued<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
+✔ CARM enrolment complete<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>
+✔ Broker authorization complete
+✔ ACI one-hour compliance workflow ready<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
+=== United States ===
+✔ ACE submission workflow ready<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
+✔ Trip/equipment standards defined
+== Next Steps in BorderConnect ==
+* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create your first ACI eManifest]]
+* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create your first ACE Manifest]]
+* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]
+== References ==
+<references/>

BorderConnect Onboarding and Readiness Guide: Difference between revisions