Jump to content
🚛
Streamline your cross-border operation. From ACE & ACI eManifests to PARS tracking and U.S. In-Bond filing, BorderConnect is the fastest way to cross.
Start Free Trial

Creating a Split Shipment (ACE Manifest): Difference between revisions

From BorderConnect Wiki
← Older edit
No edit summary
No edit summary
 
(28 intermediate revisions by the same user not shown)
Line 1: Line 1:
{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
<div class="bc-wrap">


{{#ev:youtube|ao9MC-VFGQw|960|center|How to create master and split shipments using BorderConnect}}
<div class="bc-article-hero">
<h1>Split Shipments in ACE</h1>
<p>A comprehensive guide to managing shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-chart-line"></i> Difficulty: Intermediate</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 10 Minutes</span>
</div>
</div>


[[File:Allow-split-shipments.png|400px|thumb|right|Enabling Split Shipments in Company Settings]]
<div class="bc-card">


A '''Split Shipment''' occurs when a single PAPS entry (one shipment control number) is transported across the border in multiple loads due to shipment size or operational needs.
<div class="bc-float-video">
  <div class="bc-video-trigger" data-video-id="ao9MC-VFGQw">
    <div class="bc-play-icon"><i class="fas fa-play-circle"></i></div>
  </div>
</div>


Split shipments are arranged by the importer or customs broker, who obtains approval from the CBP port before the carrier begins moving the loads.
<h2 style="margin-top: 0;">Overview</h2>
<p>A <strong>Split Shipment</strong> occurs when a single PAPS entry is transported across the border in multiple loads due to size or operational needs.</p>


Carriers should only process split shipments when instructed by the broker or importer.
<p>Because the shipment is split, it requires careful coordination to ensure all loads link back to the same Master shipment record in CBP's system.</p>


== How Split Shipments Work in ACE ==
<div class="bc-did-you-know" style="margin-top: 25px;">
<h3>Important Rule</h3>
Split shipments must be arranged by the importer/broker <strong>before</strong> the carrier moves the loads. CBP approval is required.
</div>


One master shipment is created first to represent the total quantity. 
<div style="clear: both;"></div> </div>
Each physical load is then created as a split shipment segment linked to that master.


Simple flow:
<div class="bc-warning" style="margin-top: 30px;">
<h3>⚙️ Enable Split Shipments (One-Time Setup)</h3>
Before starting, ensure this is enabled in your account:
<div class="bc-cleanlist">
* Go to <strong>Account → Company Settings</strong>.
* Under <strong>ACE Shipment Settings</strong>, set <strong>Allow ACE "Split Shipments"</strong> to <strong>Yes</strong>.
* Click <strong>Save</strong>.
</div>
[[File:Allow-split-shipments.png|800px|class=bc-screenshot|link=]]
</div>


Master shipment submitted → CBP accepts master → Split shipment segments created → Each segment synced as loads cross
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 1: The Master Shipment</h2>
<p>The Master Shipment holds the <strong>total quantity</strong> for all loads combined. It is created first and sent to CBP as an "Unassociated" shipment.</p>


== Enabling Split Shipments ==
<div class="bc-card">
<h3><span class="bc-step-circle">1</span> Create the Shipment</h3>
<div class="bc-cleanlist">
* Navigate to <strong>ACE eManifests → Start New ACE Shipment</strong>.
* Enter the <strong>SCN (PAPS)</strong>, Shipper, Consignee, and Commodity.
* <strong>Crucial:</strong> Enter the Total Quantity for <strong>all loads combined</strong>.
* Click <strong>Save</strong>.
</div>
[[File:Start-ace-shipment.png|800px|class=bc-screenshot|link=]]


Before creating split shipments:
<h3><span class="bc-step-circle">2</span> Send to CBP</h3>
<div class="bc-cleanlist">
* On the Shipment Details page, hover over the menu <strong>Shipment Only Send to CBP</strong>.
* Select <strong>Send Unassociated Shipment</strong>.
* Wait for the status to change to <strong>Accepted</strong>.
</div>
[[File:Send-unassociated-shipment.png|800px|class=bc-screenshot|link=]]
</div>


# Go to '''Account → Company Settings''' 
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 2: The Split Segments</h2>
# Under '''ACE Shipment Settings''' set '''Allow ACE "Split Shipments"''' to '''Yes''' 
<p>Once the Master is accepted, create a separate manifest for every physical truckload.</p>
# Click '''Save''' 


This only needs to be done once per account.
<div class="bc-card">
<h3><span class="bc-step-circle">1</span> Link the Segment</h3>
<div class="bc-cleanlist">
* Start a <strong>New ACE eManifest</strong> and enter Trip/Driver info.
* Click <strong>Save and Start New ACE Shipment</strong>.
* Enter the <strong>Same SCN</strong> used for the Master.
* Check the box: ☑ <strong>Split Shipment Segment</strong>.
* Enter the quantity for <strong>this specific load only</strong>.
</div>
[[File:Split-segment.png|800px|class=bc-screenshot|link=]]


== Creating the Master Shipment ==
<div class="bc-pro-tip">
<strong>Final Step:</strong> Click <strong>Save</strong> (commodity info will auto-fill), then click <strong>Sync with CBP</strong>. Repeat this for every load until the total quantity reaches zero.
</div>
</div>


The master shipment holds the total quantity for all segments.
<div class="bc-card" style="margin-top: 30px;">
<h3>Visual Workflow</h3>
[[File:Split-shipment-diagram.png|800px|class=bc-screenshot|link=]]
</div>


=== Step-by-Step ===
<div class="bc-card" style="margin-top: 30px;">
 
<h3>Quick Reference</h3>
# Navigate to '''ACE eManifests → Start New ACE Shipment''' 
{| class="wikitable" style="width:100%; margin-bottom:0;"
# Enter the Shipment Control Number (PAPS number) 
# Enter shipper, consignee, and commodity information 
# Set the quantity as the total quantity for all loads combined 
# Click '''Save''' 
 
[[File:Start-ace-shipment.png|800px|center]]
 
=== Sending the Master Shipment to CBP ===
 
From the Shipment Details page:
 
# Hover over '''Shipment Only Send to CBP''' 
# Select '''Send Unassociated Shipment''' 
# Wait for CBP acceptance 
 
[[File:Send-unassociated-shipment.png|800px|center]]
 
Once accepted, split shipment segments may be created.
 
== Creating Split Shipment Segments ==
 
Each load crossing the border is entered as a split segment.
 
=== Step-by-Step ===
 
# Navigate to '''ACE eManifests → Start New ACE eManifest''' 
# Enter trip number, port, ETA, truck, trailer, and driver 
# Click '''Save and Start New ACE Shipment''' 
# Enter the same Shipment Control Number used for the master 
# Check '''Split Shipment Segment''' 
# Enter the quantity on this load only 
# Click '''Save''' 
 
[[File:Split-segment.png|800px|center]]
 
Commodity information is pulled automatically from the master shipment.
 
Return to the eManifest and click '''Sync with CBP'''.
 
Within 30 to 60 seconds the segment should be accepted.
 
Repeat for every load until the total quantity reaches zero.
 
== Master Shipment vs Split Shipment Segment ==
 
{| class="wikitable"
! Feature
! Feature
! Master Shipment
! Master Shipment
! Split Shipment Segment
! Split Segment
|-
|-
| Created first
| <strong>Sequence</strong>
| Yes
| Created First
| No
| Created Second
|-
|-
| Attached to manifest
| <strong>Manifest Status</strong>
| No
| Unassociated (Standalone)
| Yes
| Attached to eManifest
|-
|-
| Quantity
| <strong>Quantity</strong>
| Total of all loads
| Total (All Loads)
| Individual load amount
| Partial (Truck Load)
|-
| Commodity info
| Entered once
| Pulled automatically
|-
| Shipment control number
| Same number
| Same number
|}
|}
</div>


[[File:Split-shipment-diagram.png|800px|center|Visual example of master shipment and split segments]]
{{AppPromo}}
 
== Making Changes or Cancellations ==
 
=== Changing Quantity on a Split Segment ===
 
# Detach the shipment from the manifest 
# Cancel the eManifest 
# Reattach the shipment using '''Quick Assign Shipment''' 
# Edit the quantity and save 
# Return to the eManifest and click '''Sync with CBP''' 
 
=== Removing a Split Shipment Segment ===
 
# Detach the shipment from the manifest 
# Cancel the eManifest 
 
=== Changing the Master Shipment Control Number ===
 
# Locate the unassociated master shipment using '''Search ACE Shipments''' 
# Open the shipment and select '''Cancel Shipment Message''' 
# Cancel all manifests containing split segments 
# Edit the master shipment control number and save 
# Send '''Unassociated Shipment''' again to CBP 
# Update each split manifest and sync with CBP 
 
== Best Practices ==
 
{| class="wikitable"
! Tip
! Why It Matters
|-
| Always create master shipment first
| CBP requires it for segments
|-
| Match total quantities exactly
| Prevent rejections
|-
| Sync each segment individually
| Proper CBP processing
|-
| Follow broker instructions
| Ensures port approval
|}


[[Category:ACE Manifest Guide]]
</div> [[Category:ACE Manifest Guide]]

Latest revision as of 17:30, 4 February 2026

🔖 This article is part of the BorderConnect ACE Manifest Guide

Split Shipments in ACE

A comprehensive guide to managing shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).

Difficulty: Intermediate Time: 10 Minutes

Overview

A Split Shipment occurs when a single PAPS entry is transported across the border in multiple loads due to size or operational needs.

Because the shipment is split, it requires careful coordination to ensure all loads link back to the same Master shipment record in CBP's system.

Important Rule

Split shipments must be arranged by the importer/broker before the carrier moves the loads. CBP approval is required.

⚙️ Enable Split Shipments (One-Time Setup)

Before starting, ensure this is enabled in your account:

  • Go to Account → Company Settings.
  • Under ACE Shipment Settings, set Allow ACE "Split Shipments" to Yes.
  • Click Save.

Phase 1: The Master Shipment

The Master Shipment holds the total quantity for all loads combined. It is created first and sent to CBP as an "Unassociated" shipment.

1 Create the Shipment

  • Navigate to ACE eManifests → Start New ACE Shipment.
  • Enter the SCN (PAPS), Shipper, Consignee, and Commodity.
  • Crucial: Enter the Total Quantity for all loads combined.
  • Click Save.

2 Send to CBP

  • On the Shipment Details page, hover over the menu Shipment Only Send to CBP.
  • Select Send Unassociated Shipment.
  • Wait for the status to change to Accepted.

Phase 2: The Split Segments

Once the Master is accepted, create a separate manifest for every physical truckload.

1 Link the Segment

  • Start a New ACE eManifest and enter Trip/Driver info.
  • Click Save and Start New ACE Shipment.
  • Enter the Same SCN used for the Master.
  • Check the box: ☑ Split Shipment Segment.
  • Enter the quantity for this specific load only.

Final Step: Click Save (commodity info will auto-fill), then click Sync with CBP. Repeat this for every load until the total quantity reaches zero.

Visual Workflow

Quick Reference

Feature Master Shipment Split Segment
Sequence Created First Created Second
Manifest Status Unassociated (Standalone) Attached to eManifest
Quantity Total (All Loads) Partial (Truck Load)
📱

eManifesting in your pocket. Process ACE & ACI eManifests, track shipments in real-time, and upload documents instantly—anytime, anywhere.

Download on theApp Store GET IT ONGoogle Play

Retrieved from "https://wiki.borderconnect.com/index.php?title=Creating_a_Split_Shipment_(ACE_Manifest)&oldid=2877"