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{{#seo:
|title=BorderConnect Support Wiki {{!}} ACE & ACI eManifest Guides
|title_mode=replace
|keywords=BorderConnect wiki, ACE manifest guide, ACI eManifest support, U.S. in-bond filing, customs compliance software, cross-border trucking, PARS tracking, PAPS labels, CBSA, CBP
|description=Welcome to the official BorderConnect Support Wiki. Explore comprehensive guides, troubleshooting steps, and video tutorials for ACE Manifests, ACI eManifests, and cross-border customs compliance.
}}
__NOTITLE____NOTOC____NOEDITSECTION__<div class="bc-wrap"><div class="bc-hero">
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<h1>How can we help you?</h1>
<h1>How can we help you?</h1>
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<h2>🚀 New to BorderConnect?</h2>
<h2>{{Icon|rocket|color=#266065}} New to BorderConnect?</h2>
<div class="bc-subtle">Start here to get compliant fast with the least friction.</div>
<div class="bc-subtle">Start here to get compliant fast with the least friction.</div>


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<strong>Step 1: Onboarding</strong>
<strong>Step 1: Onboarding</strong>
[[BorderConnect_Onboarding_and_Readiness_Guide|Readiness Guide]]
[[BorderConnect_Onboarding_and_Readiness_Guide|Readiness Guide]]
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<strong>Step 2: Registering</strong>
<strong>Step 2: Registering</strong>
[[How_To_Register_With_BorderConnect|Register Account]]
[[How_To_Register_With_BorderConnect|Register Account]]
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<strong>Step 3: The Basics</strong>
<strong>Step 3: The Basics</strong>
[[BorderConnect_Software_User_Guide|Software User Guide]]
[[BorderConnect_Software_User_Guide|Software User Guide]]
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<div class="bc-btn-icon">{{Icon|canadian-maple-leaf|type=fa-brands}}</div>
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<strong>Step 4: First ACI</strong>
<strong>Step 4: First ACI</strong>
[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create ACI Manifest]]
[[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create ACI Manifest]]
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<strong>Step 5: First ACE</strong>
<strong>Step 5: First ACE</strong>
[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create ACE Manifest]]
[[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create ACE Manifest]]
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<h2>⚡ Common Tasks</h2>
<h2>{{Icon|toolbox|color=#266065}} Common Tasks</h2>
<div class="bc-subtle">Quick links to what you are trying to accomplish today.</div>
<div class="bc-subtle">Quick links to what you are trying to accomplish today.</div>


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<div class="bc-btn">[[Correcting Rejected ACI eManifests (ACI eManifest)|Fix a Rejected ACI]]</div>
 
<div class="bc-btn">[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]</div>
<div class="bc-btn">
<div class="bc-btn">[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Print Lead Sheets]]</div>
<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
<div class="bc-btn">[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|Track Shipment Status]]</div>
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<div class="bc-btn">[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|Sync & Edit Manifest]]</div>
[[Correcting Rejected ACI eManifests (ACI eManifest)|Fix a Rejected ACI]]
<div class="bc-btn">[[US_In_Bond_Manager_Guide_(CBP)|File U.S. In-Bond]]</div>
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<strong>📱 DRIVER TIP</strong><br>
<div class="bc-btn-icon">{{Icon|screwdriver-wrench}}</div>
Download the BorderConnect App to track shipments and view PARS/PAPS statuses in real-time.
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[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Fix a Rejected ACE]]
<a href="https://apps.apple.com/us/app/emanifest-app/id1620694667" class="bc-app-btn" target="_blank">🍎 iOS App</a>
<a href="https://play.google.com/store/apps/details?id=com.borderconnect.app" class="bc-app-btn" target="_blank">🤖 Android App</a>
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<div class="bc-btn">
<div class="bc-btn-icon">{{Icon|print}}</div>
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[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Print Lead Sheets]]
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<div class="bc-btn-icon">{{Icon|magnifying-glass-location}}</div>
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[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|Track Shipment Status]]
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<h2>📺 Video Tutorials</h2>
<div class="bc-subtle">Watch step-by-step walkthroughs to master the platform.</div>


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<div class="bc-btn-icon">{{Icon|arrows-rotate}}</div>
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[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|Sync & Edit Manifest]]
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* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Tutorials]
<div class="bc-btn-icon">{{Icon|file-pen}}</div>
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Tutorials]
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* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Tutorials]
[[US_In_Bond_Manager_Guide_(CBP)|File U.S. In-Bond]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE General Software Tutorials]
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* [https://www.youtube.com/@BorderConnect '''Visit BorderConnect YouTube Channel''']
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<div style="text-align: center;">
<div style="font-weight:bold; margin-bottom:5px; color:#555; font-size:0.9em;">Featured: QP In-Bond Filing</div>
{{#ev:youtube|p-RKs3izmCs|460}}
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      <h2 style="margin-top: 0;">{{Icon|circle-play|color=#266065}} Video Tutorials</h2>
      <div class="bc-subtle" style="margin-bottom: 25px;">Watch step-by-step walkthroughs to master the platform.</div>
     
      <div class="bc-cleanlist">
        <ul>
          <li>[https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Tutorials]</li>
          <li>[https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Tutorials]</li>
          <li>[https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE General Software Tutorials]</li>
          <li>[https://www.youtube.com/@BorderConnect '''Visit BorderConnect YouTube Channel''']</li>
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          <div class="bc-play-icon"><i class="fas fa-play-circle"></i></div>
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          <div style="color: #266065; font-size: 0.75rem; font-weight: 700; text-transform: uppercase; letter-spacing: 1px; margin-bottom: 4px;">Featured Tutorial</div>
          <div style="color: #2c3e50; font-size: 1.1rem; font-weight: 600;">QP In-Bond Filing</div>
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<h2>🇨🇦 ACI eManifest Guide</h2>
<h2>{{Icon|canadian-maple-leaf|type=fa-brands|color=#266065}} ACI eManifest Guide</h2>
<div class="bc-subtle">Comprehensive docs for CBSA (Canada) shipments.</div>
<div class="bc-subtle">Comprehensive docs for CBSA (Canada) shipments.</div>
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting ACI]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting ACI]]
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<h2>🇺🇸 ACE Manifest Guide</h2>
<h2>{{Icon|star|color=#266065}} ACE Manifest Guide</h2>
<div class="bc-subtle">Comprehensive docs for CBP (USA) shipments.</div>
<div class="bc-subtle">Comprehensive docs for CBP (USA) shipments.</div>
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting ACE]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting ACE]]
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<h2>🚛 U.S. In-Bond Manager</h2>
<h2>{{Icon|warehouse|color=#266065}} U.S. In-Bond Manager</h2>
<div class="bc-subtle">QP In-Bonds, Diversions, and Arrivals.</div>
<div class="bc-subtle">QP In-Bonds, Diversions, and Arrivals.</div>
* [[US_In_Bond_Manager_Guide_(CBP)|User Guide Overview]]
* [[US_In_Bond_Manager_Guide_(CBP)|User Guide Overview]]
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<h2>⚙️ Advanced Tools</h2>
<h2>{{Icon|gears|color=#266065}} Advanced Tools</h2>
<div class="bc-subtle">Admin, Fleet Management, and RNS.</div>
<div class="bc-subtle">Admin, Fleet Management, and RNS.</div>
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Manage Trucks]] & [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Drivers]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Manage Trucks]] & [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Drivers]]
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[[Image:Aceinbond3.png|400px|center|link=ACE_In_Bond_(CBP_Shipment_Type)]]
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    <i class="fas fa-file-invoice" style="margin-right: 10px; color: #266065;"></i> Featured: Assigning ACE In-Bond Info
<h2>Featured: Assigning ACE In-Bond Info</h2>
  </h2>
This screen is critical when creating an ACE Shipment that requires in-bond information. It allows you to add the **Entry Type**, **Entry Number**, and **Foreign Destination**.
 
<br><br>
  <div class="bc-subtle" style="margin-bottom: 20px;">Critical guide for managing in-bond shipments within the ACE eManifest system.</div>
[[ACE_In_Bond_(CBP_Shipment_Type)|'''Read the full article →''']]
 
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      [[Image:Aceinbond3.png|450px|left|link=ACE_In_Bond_(CBP_Shipment_Type)]]
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      <p style="max-width: none;">
        Mastering the ACE In-Bond process is essential for carriers moving goods through the United States without paying duties. This guide breaks down the critical <strong>Assign In-Bond Information</strong> screen, showing you exactly how to configure the <strong>Entry Type</strong> (such as 61 IT or 62 T&E), manage paper in-bond numbers, and set the correct Foreign Destination to ensure full CBP compliance.
      </p>
     
      <p style="max-width: none;">
        When creating an ACE Shipment that requires in-bond information, this screen allows you to add the necessary <strong>Entry Number</strong> and <strong>Foreign Destination</strong> data required for a successful transmission. Understanding these fields prevents rejected manifests and ensures your goods move seamlessly across the border under customs control.
        [[ACE_In_Bond_(CBP_Shipment_Type)|<span style="font-weight: bold; color: #266065; margin-left: 5px;">Read More...</span>]]
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<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon">🌐</span><span class="bc-linktext"><span class="bc-linktitle">Website</span><span class="bc-linkdesc">Official Product Info</span></span>]</div>
<div class="bc-linktile">[https://www.borderconnect.com <span class="bc-linkicon">{{Icon|globe|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Website</span><span class="bc-linkdesc">Official Product Info</span></span>]</div>
 
<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon">{{Icon|facebook|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News & Community</span></span>]</div>


<div class="bc-linktile">[https://www.facebook.com/BorderConnect <span class="bc-linkicon">📘</span><span class="bc-linktext"><span class="bc-linktitle">Facebook</span><span class="bc-linkdesc">News & Community</span></span>]</div>
<div class="bc-linktile">[https://www.instagram.com/borderconnect/ <span class="bc-linkicon">{{Icon|instagram|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Instagram</span><span class="bc-linkdesc">Behind the Scenes</span></span>]</div>


<div class="bc-linktile">[https://www.instagram.com/borderconnect/ <span class="bc-linkicon">📸</span><span class="bc-linktext"><span class="bc-linktitle">Instagram</span><span class="bc-linkdesc">Behind the Scenes</span></span>]</div>
<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon">{{Icon|bluesky|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry Updates</span></span>]</div>


<div class="bc-linktile">[https://bsky.app/profile/borderconnect.com <span class="bc-linkicon">🦋</span><span class="bc-linktext"><span class="bc-linktitle">Bluesky</span><span class="bc-linkdesc">Industry Updates</span></span>]</div>
<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon">{{Icon|youtube|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Video Tutorials</span></span>]</div>


<div class="bc-linktile">[https://www.youtube.com/@BorderConnect <span class="bc-linkicon">▶️</span><span class="bc-linktext"><span class="bc-linktitle">YouTube</span><span class="bc-linkdesc">Video Tutorials</span></span>]</div>
<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon">{{Icon|linkedin|type=fa-brands|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company News</span></span>]</div>


<div class="bc-linktile">[https://www.linkedin.com/company/borderconnect <span class="bc-linkicon">💼</span><span class="bc-linktext"><span class="bc-linktitle">LinkedIn</span><span class="bc-linkdesc">Company News</span></span>]</div>
<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon">{{Icon|print|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint</span><span class="bc-linkdesc">Forms, Labels & Seals</span></span>]</div>


<div class="bc-linktile">[https://www.borderprint.com <span class="bc-linkicon">🖨️</span><span class="bc-linktext"><span class="bc-linktitle">BorderPrint</span><span class="bc-linkdesc">Forms, Labels & Seals</span></span>]</div>
<div class="bc-linktile">[https://emanifest.app <span class="bc-linkicon">{{Icon|mobile-alt|color=#266065}}</span><span class="bc-linktext"><span class="bc-linktitle">eManifest App</span><span class="bc-linkdesc">iOS & Android</span></span>]</div>


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