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Creating a Split Shipment (ACE Manifest): Difference between revisions

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{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
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<h1>Split Shipments in ACE</h1>
<h1>Split Shipments in ACE</h1>
<p>Learn how to manage shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).</p>
<p>A comprehensive guide to managing shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).</p>
 
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<span class="bc-article-pill"><i class="fas fa-chart-line"></i> Difficulty: Intermediate</span>
[[ACE_Manifest_Software_User_Guide_(CBP)|<span class="bc-hero-pill">← Back to ACE Guide</span>]]
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 10 Minutes</span>
<span class="bc-hero-pill">Difficulty: Intermediate</span>
<span class="bc-hero-pill">Estimated Time: 10 Min</span>
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<h2>Video Tutorial</h2>
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{{#ev:youtube|ao9MC-VFGQw|100%|center|How to create master and split shipments}}
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Watch the full walkthrough on creating Master and Split shipments.
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<h2 style="margin-top: 0;">Overview</h2>
<h2>What is a Split Shipment?</h2>
<p>A <strong>Split Shipment</strong> occurs when a single PAPS entry is transported across the border in multiple loads due to size or operational needs.</p>
<p>A <strong>Split Shipment</strong> occurs when a single PAPS entry (one SCN) is transported across the border in multiple loads.</p>
 
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<p>Because the shipment is split, it requires careful coordination to ensure all loads link back to the same Master shipment record in CBP's system.</p>
 
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<h3>Important Rule</h3>
<h3>Important Rule</h3>
Split shipments must be arranged by the importer or broker <strong>before</strong> moving loads. CBP approval is required.
Split shipments must be arranged by the importer/broker <strong>before</strong> the carrier moves the loads. CBP approval is required.
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<p style="margin-top:15px;"><strong>The General Workflow:</strong></p>
 
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<h3>⚙️ Enable Split Shipments (One-Time Setup)</h3>
Before starting, ensure this is enabled in your account:
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* <strong>Step 1:</strong> Create & Send the <strong>Master Shipment</strong> (Total Quantity).
* Go to <strong>Account → Company Settings</strong>.
* <strong>Step 2:</strong> Wait for CBP Acceptance.
* Under <strong>ACE Shipment Settings</strong>, set <strong>Allow ACE "Split Shipments"</strong> to <strong>Yes</strong>.
* <strong>Step 3:</strong> Create <strong>Split Segments</strong> for each physical truckload.
* Click <strong>Save</strong>.
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[[File:Allow-split-shipments.png|800px|class=bc-screenshot|link=]]
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 1: The Master Shipment</h2>
<h3>⚙️ One-Time Setup Required</h3>
<p>The Master Shipment holds the <strong>total quantity</strong> for all loads combined. It is created first and sent to CBP as an "Unassociated" shipment.</p>
<p>Before you can process split shipments, you must enable this setting in your account:</p>
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<li>Go to <strong>Account</strong> → <strong>Company Settings</strong>.</li>
<li>Under <strong>ACE Shipment Settings</strong>, set <strong>Allow ACE "Split Shipments"</strong> to <strong>Yes</strong>.</li>
<li>Click <strong>Save</strong>.</li>
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<h2>Phase 1: The Master Shipment</h2>
<h3><span class="bc-step-circle">1</span> Create the Shipment</h3>
<p class="bc-subtle">The master shipment holds the total quantity for all segments combined. It is never attached to a manifest directly.</p>
 
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<h3>1. Create the Shipment</h3>
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* Navigate to <strong>ACE eManifests</strong> → <strong>Start New ACE Shipment</strong>.
* Navigate to <strong>ACE eManifests → Start New ACE Shipment</strong>.
* Enter the <strong>SCN (PAPS)</strong>, Shipper, Consignee, and Commodity.
* Enter the <strong>SCN (PAPS)</strong>, Shipper, Consignee, and Commodity.
* <strong>Crucial:</strong> Enter the <strong>Total Quantity</strong> for all loads combined.
* <strong>Crucial:</strong> Enter the Total Quantity for <strong>all loads combined</strong>.
* Click <strong>Save</strong>.
* Click <strong>Save</strong>.
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[[File:Start-ace-shipment.png|800px|class=bc-screenshot|link=]]
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<h3>2. Send to CBP</h3>
<h3><span class="bc-step-circle">2</span> Send to CBP</h3>
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* On the Shipment Details page, hover over <strong>Shipment Only Send to CBP</strong>.
* On the Shipment Details page, hover over the menu <strong>Shipment Only Send to CBP</strong>.
* Select <strong>Send Unassociated Shipment</strong>.
* Select <strong>Send Unassociated Shipment</strong>.
* Wait for the status to change to <strong>Accepted</strong>.
* Wait for the status to change to <strong>Accepted</strong>.
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[[File:Send-unassociated-shipment.png|800px|class=bc-screenshot|link=]]
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 2: The Split Segments</h2>
<h2>Phase 2: The Split Segments</h2>
<p>Once the Master is accepted, create a separate manifest for every physical truckload.</p>
<p class="bc-subtle">Each physical truck crossing the border gets its own "Segment" linked to the Master.</p>


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<h3><span class="bc-step-circle">1</span> Link the Segment</h3>
<h3>1. Start the Manifest</h3>
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* Navigate to <strong>Start New ACE eManifest</strong>.
* Start a <strong>New ACE eManifest</strong> and enter Trip/Driver info.
* Enter Trip #, Port, ETA, Truck, Trailer, and Driver.
* Click <strong>Save and Start New ACE Shipment</strong>.
* Click <strong>Save and Start New ACE Shipment</strong>.
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<h3>2. Link the Segment</h3>
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* Enter the <strong>Same SCN</strong> used for the Master.
* Enter the <strong>Same SCN</strong> used for the Master.
* Check the box: ☑ <strong>Split Shipment Segment</strong>.
* Check the box: ☑ <strong>Split Shipment Segment</strong>.
* Enter the quantity for <strong>this specific load only</strong>.
* Enter the quantity for <strong>this specific load only</strong>.
* Click <strong>Save</strong>. Commodity info will auto-fill from the Master.
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[[File:Split-segment.png|800px|class=bc-screenshot|link=]]
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<strong>Final Step:</strong> Click <strong>Save</strong> (commodity info will auto-fill), then click <strong>Sync with CBP</strong>. Repeat this for every load until the total quantity reaches zero.
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<strong>Final Step:</strong> Return to the eManifest page and click <strong>Sync with CBP</strong>. The segment should be accepted within 30–60 seconds. Repeat this for every load until the total quantity reaches zero.
<h3>Visual Workflow</h3>
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[[File:Split-shipment-diagram.png|800px|class=bc-screenshot|link=]]
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<h2>Master vs. Segment: Key Differences</h2>
<h3>Quick Reference</h3>
{| class="wikitable" style="width:100%; text-align:left;"
{| class="wikitable" style="width:100%; margin-bottom:0;"
! Feature
! Feature
! Master Shipment
! Master Shipment
! Split Shipment Segment
! Split Segment
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| <strong>Sequence</strong>
| <strong>Sequence</strong>
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| <strong>Manifest Status</strong>
| <strong>Manifest Status</strong>
| Unassociated (Not on manifest)
| Unassociated (Standalone)
| Attached to eManifest
| Attached to eManifest
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| <strong>Quantity</strong>
| <strong>Quantity</strong>
| Total of all loads combined
| Total (All Loads)
| Only what is on the truck
| Partial (Truck Load)
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| <strong>Commodity Data</strong>
| Manually entered
| Auto-pulled from Master
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|}
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<h2 style="margin-top:40px; border-bottom: 2px solid #ddd; padding-bottom:10px;">Making Changes & Corrections</h2>
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<h3>Changing Quantity on a Segment</h3>
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<li><strong>Detach</strong> the shipment from the manifest.</li>
<li><strong>Cancel</strong> the eManifest to reset the status.</li>
<li>Reattach utilizing <strong>Quick Assign Shipment</strong>.</li>
<li>Edit the quantity and <strong>Save</strong>.</li>
<li>Resubmit by clicking <strong>Sync with CBP</strong>.</li>
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<h3>Changing the Master SCN</h3>
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<li>Locate the master via <strong>Search ACE Shipments</strong>.</li>
<li>Select <strong>Cancel Shipment Message</strong>.</li>
<li>Cancel all manifests containing segments.</li>
<li>Edit the SCN and Save.</li>
<li>Resend <strong>Unassociated Shipment</strong>.</li>
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