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Creating a Split Shipment (ACE Manifest): Difference between revisions

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{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
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{{#ev:youtube|ao9MC-VFGQw|960|center|How to create master and split shipments using BorderConnect}}
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<h1>Split Shipments in ACE</h1>
<p>A comprehensive guide to managing shipments that cross the border in multiple loads under a single Shipment Control Number (SCN).</p>
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<span class="bc-article-pill"><i class="fas fa-chart-line"></i> Difficulty: Intermediate</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 10 Minutes</span>
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[[File:Allow-split-shipments.png|400px|thumb|right|Enabling Split Shipments in Company Settings]]
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A '''Split Shipment''' occurs when a single PAPS entry (one shipment control number) is transported across the border in multiple loads due to shipment size or operational needs.
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Split shipments are arranged by the importer or customs broker, who obtains approval from the CBP port before the carrier begins moving the loads.
<h2 style="margin-top: 0;">Overview</h2>
<p>A <strong>Split Shipment</strong> occurs when a single PAPS entry is transported across the border in multiple loads due to size or operational needs.</p>


Carriers should only process split shipments when instructed by the broker or importer.
<p>Because the shipment is split, it requires careful coordination to ensure all loads link back to the same Master shipment record in CBP's system.</p>


== How Split Shipments Work in ACE ==
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<h3>Important Rule</h3>
Split shipments must be arranged by the importer/broker <strong>before</strong> the carrier moves the loads. CBP approval is required.
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One master shipment is created first to represent the total quantity. 
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Each physical load is then created as a split shipment segment linked to that master.


Simple flow:
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<h3>⚙️ Enable Split Shipments (One-Time Setup)</h3>
Before starting, ensure this is enabled in your account:
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* Go to <strong>Account → Company Settings</strong>.
* Under <strong>ACE Shipment Settings</strong>, set <strong>Allow ACE "Split Shipments"</strong> to <strong>Yes</strong>.
* Click <strong>Save</strong>.
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[[File:Allow-split-shipments.png|800px|class=bc-screenshot|link=]]
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Master shipment submitted → CBP accepts master → Split shipment segments created → Each segment synced as loads cross
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 1: The Master Shipment</h2>
<p>The Master Shipment holds the <strong>total quantity</strong> for all loads combined. It is created first and sent to CBP as an "Unassociated" shipment.</p>


== Enabling Split Shipments ==
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<h3><span class="bc-step-circle">1</span> Create the Shipment</h3>
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* Navigate to <strong>ACE eManifests → Start New ACE Shipment</strong>.
* Enter the <strong>SCN (PAPS)</strong>, Shipper, Consignee, and Commodity.
* <strong>Crucial:</strong> Enter the Total Quantity for <strong>all loads combined</strong>.
* Click <strong>Save</strong>.
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[[File:Start-ace-shipment.png|800px|class=bc-screenshot|link=]]


Before creating split shipments:
<h3><span class="bc-step-circle">2</span> Send to CBP</h3>
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* On the Shipment Details page, hover over the menu <strong>Shipment Only Send to CBP</strong>.
* Select <strong>Send Unassociated Shipment</strong>.
* Wait for the status to change to <strong>Accepted</strong>.
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[[File:Send-unassociated-shipment.png|800px|class=bc-screenshot|link=]]
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# Go to '''Account → Company Settings''' 
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 2: The Split Segments</h2>
# Under '''ACE Shipment Settings''' set '''Allow ACE "Split Shipments"''' to '''Yes''' 
<p>Once the Master is accepted, create a separate manifest for every physical truckload.</p>
# Click '''Save''' 


This only needs to be done once per account.
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<h3><span class="bc-step-circle">1</span> Link the Segment</h3>
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* Start a <strong>New ACE eManifest</strong> and enter Trip/Driver info.
* Click <strong>Save and Start New ACE Shipment</strong>.
* Enter the <strong>Same SCN</strong> used for the Master.
* Check the box: ☑ <strong>Split Shipment Segment</strong>.
* Enter the quantity for <strong>this specific load only</strong>.
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[[File:Split-segment.png|800px|class=bc-screenshot|link=]]


== Creating the Master Shipment ==
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<strong>Final Step:</strong> Click <strong>Save</strong> (commodity info will auto-fill), then click <strong>Sync with CBP</strong>. Repeat this for every load until the total quantity reaches zero.
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The master shipment holds the total quantity for all segments.
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<h3>Visual Workflow</h3>
[[File:Split-shipment-diagram.png|800px|class=bc-screenshot|link=]]
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=== Step-by-Step ===
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<h3>Quick Reference</h3>
# Navigate to '''ACE eManifests → Start New ACE Shipment''' 
{| class="wikitable" style="width:100%; margin-bottom:0;"
# Enter the Shipment Control Number (PAPS number) 
# Enter shipper, consignee, and commodity information 
# Set the quantity as the total quantity for all loads combined 
# Click '''Save''' 
 
[[File:Start-ace-shipment.png|800px|center]]
 
=== Sending the Master Shipment to CBP ===
 
From the Shipment Details page:
 
# Hover over '''Shipment Only Send to CBP''' 
# Select '''Send Unassociated Shipment''' 
# Wait for CBP acceptance 
 
[[File:Send-unassociated-shipment.png|800px|center]]
 
Once accepted, split shipment segments may be created.
 
== Creating Split Shipment Segments ==
 
Each load crossing the border is entered as a split segment.
 
=== Step-by-Step ===
 
# Navigate to '''ACE eManifests → Start New ACE eManifest''' 
# Enter trip number, port, ETA, truck, trailer, and driver 
# Click '''Save and Start New ACE Shipment''' 
# Enter the same Shipment Control Number used for the master 
# Check '''Split Shipment Segment''' 
# Enter the quantity on this load only 
# Click '''Save''' 
 
[[File:Split-segment.png|800px|center]]
 
Commodity information is pulled automatically from the master shipment.
 
Return to the eManifest and click '''Sync with CBP'''.
 
Within 30 to 60 seconds the segment should be accepted.
 
Repeat for every load until the total quantity reaches zero.
 
== Master Shipment vs Split Shipment Segment ==
 
{| class="wikitable"
! Feature
! Feature
! Master Shipment
! Master Shipment
! Split Shipment Segment
! Split Segment
|-
|-
| Created first
| <strong>Sequence</strong>
| Yes
| Created First
| No
| Created Second
|-
|-
| Attached to manifest
| <strong>Manifest Status</strong>
| No
| Unassociated (Standalone)
| Yes
| Attached to eManifest
|-
|-
| Quantity
| <strong>Quantity</strong>
| Total of all loads
| Total (All Loads)
| Individual load amount
| Partial (Truck Load)
|-
| Commodity info
| Entered once
| Pulled automatically
|-
| Shipment control number
| Same number
| Same number
|}
|}
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[[File:Split-shipment-diagram.png|800px|center|Visual example of master shipment and split segments]]
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== Making Changes or Cancellations ==
 
=== Changing Quantity on a Split Segment ===
 
# Detach the shipment from the manifest 
# Cancel the eManifest 
# Reattach the shipment using '''Quick Assign Shipment''' 
# Edit the quantity and save 
# Return to the eManifest and click '''Sync with CBP''' 
 
=== Removing a Split Shipment Segment ===
 
# Detach the shipment from the manifest 
# Cancel the eManifest 
 
=== Changing the Master Shipment Control Number ===
 
# Locate the unassociated master shipment using '''Search ACE Shipments''' 
# Open the shipment and select '''Cancel Shipment Message''' 
# Cancel all manifests containing split segments 
# Edit the master shipment control number and save 
# Send '''Unassociated Shipment''' again to CBP 
# Update each split manifest and sync with CBP 
 
== Best Practices ==
 
{| class="wikitable"
! Tip
! Why It Matters
|-
| Always create master shipment first
| CBP requires it for segments
|-
| Match total quantities exactly
| Prevent rejections
|-
| Sync each segment individually
| Proper CBP processing
|-
| Follow broker instructions
| Ensures port approval
|}


[[Category:ACE Manifest Guide]]
</div> [[Category:ACE Manifest Guide]]
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