E-Manifest Sync Feature (ACE and ACI eManifest): Difference between revisions
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Legacy Methods</h2> | <h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Advanced: Manual Legacy Methods</h2> | ||
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<p>While <strong>eManifest Sync</strong> is the primary | <p style="margin-bottom: 20px;">While <strong>eManifest Sync</strong> is the primary method for all transmissions, legacy manual functions remain available for specific troubleshooting or advanced scenarios. Use these only if Sync is disabled or under support guidance.</p> | ||
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<h4 style="margin: 0 0 5px 0; color: #003366;">ACE Legacy Corrections</h4> | |||
<p style="font-size: 13px; color: #666; margin-bottom: 15px;">Detailed guide for manual Amendments and Cancel/Resubmit actions for U.S. Customs.</p> | |||
[[Updating_or_Correcting_an_Accepted_ACE_Manifest_(Legacy_Method)_(ACE_Manifest)|<span class="bc-article-pill" style="background: #003366; color: white; border: none; cursor: pointer;">Open ACE Guide <i class="fas fa-external-link-alt" style="margin-left:5px;"></i></span>]] | |||
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<h4 style="margin: 0 0 5px 0; color: #d9534f;">ACI Legacy Corrections</h4> | |||
<p style="font-size: 13px; color: #666; margin-bottom: 15px;">Detailed guide for manual Changes and Cancellations for Canada Border Services Agency.</p> | |||
[[Updating_or_Correcting_an_Accepted_ACI_eManifest_(Legacy_Method)_(ACI_eManifest)|<span class="bc-article-pill" style="background: #d9534f; color: white; border: none; cursor: pointer;">Open ACI Guide <i class="fas fa-external-link-alt" style="margin-left:5px;"></i></span>]] | |||
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Latest revision as of 13:01, 5 May 2026
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🔖 This article is part of the BorderConnect Software User Guide |
eManifest Sync (ACE & ACI)
The intelligent transmission tool that handles all manifest submissions, updates, and amendments with a single click.
Overview
The eManifest Sync Feature allows users to submit and update both ACE (CBP) and ACI (CBSA) eManifests using a single action.
Instead of manually selecting specific transmission message types (like "Amend", "Change", or "Add"), users simply click Sync with CBP or Sync with CBSA. BorderConnect intelligently calculates the difference between your last submission and your current data, then automatically sends the correct message(s) to customs.
Why Use Sync? It removes the guesswork. Whether it's a new manifest, a driver change, or a shipment amendment, Sync handles the required logic for you.
🤖 What Sync Automatically Handles
| Scenario | What BorderConnect Sends |
|---|---|
| Brand New eManifest | Initial manifest submission (Create Trip + Create Shipments). |
| Trip Details Edited | Correction/Update message for the trip data. |
| Shipments Added/Removed | Amendment transmission to add or delete shipment data. |
| Multiple Changes | All required updates bundled into one efficient transmission. |
How to Use Sync
Syncing a New Manifest
When you first create a manifest, it is in "Draft" status. Syncing submits it to customs.
1. Complete your Trip and Shipment details. 2. Click Sync with CBP/CBSA at the top of the page. 3. Monitor the status panel. 4. Wait for the On File / Accepted status.
Syncing Corrections
If you edit an accepted manifest, BorderConnect flags it as "Changed".
1. Make your edits (e.g., change driver, fix weight). 2. Review the Changes made since last sync summary. 3. Click Sync with CBP/CBSA again. 4. Only the specific changes are sent to customs.
Visual Indicators
Status Panels
The sync bar changes color to keep you informed:
- Yellow: Sync Required (Changes are pending).
- Blue (Processing): Transmission in progress.
- Green: Synced (Data matches what is on file).
Manifest Listing Page
You don't need to open every trip to check its status. The main listing page flags any manifest that has pending changes.
Audit & History
Trip Action Plan / Changelog
Every Sync action is permanently recorded for compliance auditing. Scroll to the bottom of any manifest to see the Trip Action Plan.
- Submission Times: Exact timestamp of the sync.
- Messages Sent: What specific data was transmitted.
- Customs Responses: The raw acceptance or reject message from CBP/CBSA.
Advanced: Manual Legacy Methods
While eManifest Sync is the primary method for all transmissions, legacy manual functions remain available for specific troubleshooting or advanced scenarios. Use these only if Sync is disabled or under support guidance.
ACE Legacy Corrections
Detailed guide for manual Amendments and Cancel/Resubmit actions for U.S. Customs.
ACI Legacy Corrections
Detailed guide for manual Changes and Cancellations for Canada Border Services Agency.