ACE Manifest Status Guide (ACE Manifest): Difference between revisions

Revision as of 12:28, 28 January 2026

🔖 This article is part of the BorderConnect ACE Manifest Guide

Color-coded ACE Manifest statuses in BorderConnect

In BorderConnect’s ACE Manifest software, each ACE Manifest Status visually represents the current processing stage of a manifest with U.S. Customs and Border Protection (CBP).

Statuses update automatically when:

A manifest is transmitted to CBP
CBP returns an acceptance, rejection, or system message
Arrival or release is reported at the border

These visual indicators appear on:

Quick Status Overview

Status	Color Bars	What It Means	Typical Action
Draft	Yellow (1 bar)	Not yet sent to CBP	Complete data and sync
Cancelled Manifest	Red (1 bar)	Removed from CBP system	Recreate if needed
Transmitted to CBP	Yellow (2 bars)	Awaiting response	Wait for CBP reply
Preliminary Manifest On File	Light Blue (2 bars)	Initial acceptance stage	Wait for End of Manifest processing
CBP Returned Error	Brown (2 bars)	Rejected by CBP	Correct and re-sync
Complete Manifest On File	Blue (3 bars)	Fully accepted	Driver may proceed
Complete Manifest and Entry Numbers On File	Green (4 bars)	Broker clearance complete	Driver may proceed
Truck Arrived at Border	Dark Green (5 bars)	Driver reported at POA	Resolve any issues
Truck Released at Border	Green (6 bars)	Shipment released	No action needed

Understanding Each ACE Manifest Status

Draft

(One Yellow Bar)

The manifest has been created but not yet transmitted to CBP.

Complete all required information, then click Sync with CBP.

Cancelled Manifest

(One Red Bar)

The manifest was successfully cancelled and removed from CBP’s system.

This commonly occurs when major corrections are needed before arrival.

Transmitted to CBP

(Two Yellow Bars)

The manifest has been sent and is waiting for CBP’s response.

Normal response time is typically 1 to 2 minutes.

Preliminary Manifest On File With CBP

(Two Light Blue Bars)

CBP has received the initial manifest but is awaiting the automatically transmitted End of Manifest message.

This commonly occurs when:

Filing empty manifests
Filing manifests containing IIT shipments

Once CBP accepts the End of Manifest message, status updates to Complete Manifest On File With CBP.

CBP Returned Error

(Two Brown Bars)

CBP rejected the manifest due to incorrect or missing data.

To resolve:

Review the reject message in ACE eManifest History
Correct the issue
Click Sync with CBP

Helpful resource: Correcting Rejected ACE Manifests

Complete Manifest On File With CBP

(Three Blue Bars)

The manifest is fully accepted by CBP.

If no PAPS or In-Bond shipments exist, the driver may approach the border.

Complete Manifest and Entry Numbers On File With CBP

(Four Green Bars)

Broker entry numbers have been processed and certified by CBP.

This commonly applies to PAPS shipments and means the driver is clear to proceed.

Entry numbers appear in the manifest history section.

Truck Arrived at Border

(Five Dark Green Bars)

CBP has recorded the driver’s arrival at the Port of Arrival.

The driver may be:

Awaiting inspection
Held due to manifest issues
Awaiting clearance processing

Contact the driver to confirm the reason for delay.

If manifest-related, BorderConnect Support can assist.

Truck Released at Border

(Six Green Bars)

CBP has released the shipment.

The truck may proceed to its final destination.

Helpful Tips

Tip	Why It Helps
Monitor transmitted status closely	Catch rejects early
Confirm complete status before arrival	Avoid border delays
Review history on errors	Identify CBP messages
Use tracking features	Receive instant updates

@@ Line 1: / Line 1: @@
 {{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
-[[Image:Ace-emanifest-statuses.png|400px|thumb|right|A list of different ACE Manifest statuses in BorderConnect]]Unique to BorderConnect [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], an '''ACE Manifest Status''' is a color coded object within the [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details page]] and the [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]] that helps users easily determine the eManifest's current state with [[US_Customs_and_Border_Protection_-_General_Information|U.S. Customs and Border Protection]].
+[[Image:Ace-emanifest-statuses.png|350px|thumb|right|Color-coded ACE Manifest statuses in BorderConnect]]
-ACE Manifest status will update automatically either when the ACE Manifest is transmitted or receives a specific response from CBP thereby updating the manifest status.
+In BorderConnect’s [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], each '''ACE Manifest Status''' visually represents the current processing stage of a manifest with [[US_Customs_and_Border_Protection_-_General_Information|U.S. Customs and Border Protection (CBP)]].
-== List of ACE Manifest Statuses ==
+Statuses update automatically when:
-;Draft
+* A manifest is transmitted to CBP
-:(One Yellow Bar) The ACE Manifest is currently active but has not been transmitted to CBP yet. It's recommended to finish entering data for the eManifest and send it to CBP using the Sync with CBP button from the ACE eManifest Details page.
+* CBP returns an acceptance, rejection, or system message
+* Arrival or release is reported at the border
-;Cancelled Manifest
+These visual indicators appear on:
-:(One Red Bar) The ACE Manifest which was previously submitted to CBP has now been cancelled and the eManifest has been removed from customs system. To receive a Cancelled Manifest status a user must have transmitted a Cancel eManifest from the top of the ACE eManifest Details page and subsequently received a successful cancelled message from CBP.
-;Transmitted to CBP
+* [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details Page]]
-:(Two Yellow Bars) The ACE Manifest was recently transmitted to CBP but has not received a response yet. During normal operation a response will usually arrive in 1-2 minutes upon transmitting the ACE Manifest to CBP. This status is common when initially sending your eManifest to CBP or syncing an ACE Manifest that you recently made changes to.
+* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]]
-;Preliminary Manifest On File With CBP
+== Quick Status Overview ==
-:(Two Light Blue Bars) This status is common when filing an ACE eManifest with either an eManifest containing [[Instruments_of_International_Traffic_(CBP_Shipment_Type)|Instruments of International Traffic (IIT)]], or when filing an ACE eManifest without a shipment, such as empty ACE eManifests. When an ACE eManifest is in a ''Preliminary'' state it will be followed by automatically transmitting an '''End of Manifest''' message which will lead to the status being updated to '''Complete Manifest on File with CBP''' after CBP accepts the ACE.
-;CBP Returned Error
+{| class="wikitable"
-:(Two Brown Bars) This status indicates that the ACE Manifest has returned an error message back from CBP after either transmitting the initial manifest to CBP or revising information on your manifest and re-syncing the ACE with CBP. In cases like this it's important to determine what the error is and to resolve the issue before re-syncing the ACE Manifest with CBP. Insight on the error or reject message is provided in the ACE eManifest History section of the ACE eManifest Details Page. A quick chat or call with [https://borderconnect.com/contact-us.htm BorderConnect eManifest Support] can also guide you to resolve the error. To learn how to resolve common ACE Manifest rejects visit the [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]] Guide.
+! Status
+! Color Bars
+! What It Means
+! Typical Action
+|-
+| Draft
+| Yellow (1 bar)
+| Not yet sent to CBP
+| Complete data and sync
+|-
+| Cancelled Manifest
+| Red (1 bar)
+| Removed from CBP system
+| Recreate if needed
+|-
+| Transmitted to CBP
+| Yellow (2 bars)
+| Awaiting response
+| Wait for CBP reply
+|-
+| Preliminary Manifest On File
+| Light Blue (2 bars)
+| Initial acceptance stage
+| Wait for End of Manifest processing
+|-
+| CBP Returned Error
+| Brown (2 bars)
+| Rejected by CBP
+| Correct and re-sync
+|-
+| Complete Manifest On File
+| Blue (3 bars)
+| Fully accepted
+| Driver may proceed
+|-
+| Complete Manifest and Entry Numbers On File
+| Green (4 bars)
+| Broker clearance complete
+| Driver may proceed
+|-
+| Truck Arrived at Border
+| Dark Green (5 bars)
+| Driver reported at POA
+| Resolve any issues
+|-
+| Truck Released at Border
+| Green (6 bars)
+| Shipment released
+| No action needed
+|}
-;Complete Manifest On File With CBP
+== Understanding Each ACE Manifest Status ==
-:(Three Blue Bars) This status means that the ACE Manifest is accepted and on file with CBP. If the ACE Manifest does not have a PAPS or In-Bond shipment then this status indicates that the driver is ready to approach the border.
-;Complete Manifest And Entry Numbers On File With CBP
+=== Draft ===
-:(Four Green Bars) This status is common when the ACE Manifest has a PAPS shipment. This means that an entry number has been processed and certified by CBP from the customs broker and that the driver is now clear to approach the border. For PAPS shipments an entry number will also be provided in the ACE eManifest history section of the ACE eManifest Details page.
+'''(One Yellow Bar)'''
-;Truck Arrived at Border
+The manifest has been created but not yet transmitted to CBP.
-:(Five Dark Green Bars) This status means that the driver has been reported as arrived at the Port of Arrival by the CBP officer. Typically when the ACE has been reported as arrived the driver is held at the border, either because there is an issue with the ACE Manifest, the driver or is held as they are awaiting a secondary inspection before being released. It's recommended to reach out to the driver and determine why the status is in an arrived state and to resolve the issue. If there is an issue with the ACE Manifest (as provided by the CBP officer), it's recommended to reach out to BorderConnect eManifest Support so they can help resolve the issue.
-;Truck Released at Border
+Complete all required information, then click '''Sync with CBP'''.
-:(Six Green Bars) This means that the ACE Manifest has been successfully released by the CBP officer at the Port of Arrival and the shipment is headed to it's final destination within the U.S. No further action is required.
+=== Cancelled Manifest ===
+'''(One Red Bar)'''
+The manifest was successfully cancelled and removed from CBP’s system.
+This commonly occurs when major corrections are needed before arrival.
+=== Transmitted to CBP ===
+'''(Two Yellow Bars)'''
+The manifest has been sent and is waiting for CBP’s response.
+Normal response time is typically 1 to 2 minutes.
+=== Preliminary Manifest On File With CBP ===
+'''(Two Light Blue Bars)'''
+CBP has received the initial manifest but is awaiting the automatically transmitted '''End of Manifest''' message.
+This commonly occurs when:
+* Filing empty manifests
+* Filing manifests containing IIT shipments
+Once CBP accepts the End of Manifest message, status updates to '''Complete Manifest On File With CBP'''.
+=== CBP Returned Error ===
+'''(Two Brown Bars)'''
+CBP rejected the manifest due to incorrect or missing data.
+To resolve:
+* Review the reject message in '''ACE eManifest History'''
+* Correct the issue
+* Click '''Sync with CBP'''
+Helpful resource:
+[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
+=== Complete Manifest On File With CBP ===
+'''(Three Blue Bars)'''
+The manifest is fully accepted by CBP.
+If no PAPS or In-Bond shipments exist, the driver may approach the border.
+=== Complete Manifest and Entry Numbers On File With CBP ===
+'''(Four Green Bars)'''
+Broker entry numbers have been processed and certified by CBP.
+This commonly applies to PAPS shipments and means the driver is clear to proceed.
+Entry numbers appear in the manifest history section.
+=== Truck Arrived at Border ===
+'''(Five Dark Green Bars)'''
+CBP has recorded the driver’s arrival at the Port of Arrival.
+The driver may be:
+* Awaiting inspection
+* Held due to manifest issues
+* Awaiting clearance processing
+Contact the driver to confirm the reason for delay.
+If manifest-related, BorderConnect Support can assist.
+=== Truck Released at Border ===
+'''(Six Green Bars)'''
+CBP has released the shipment.
+The truck may proceed to its final destination.
+== Helpful Tips ==
+{| class="wikitable"
+! Tip
+! Why It Helps
+|-
+| Monitor transmitted status closely
+| Catch rejects early
+|-
+| Confirm complete status before arrival
+| Avoid border delays
+|-
+| Review history on errors
+| Identify CBP messages
+|-
+| Use tracking features
+| Receive instant updates
+|}
 [[Category:ACE Manifest Guide]]