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| {{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}} | | {{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}} |
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| [[Image:Aci-emanifest-statuses.png|400px|thumb|right|A list of different ACI eManifest statuses in BorderConnect]]Unique to BorderConnect [https://www.borderconnect.com/aci-e-manifest/index.htm ACI eManifest software], an '''ACI eManifest Status''' is a color coded object within the [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details page]] and the [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]] that helps users easily determine the eManifest's current state with [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency]]. | | [[Image:Aci-emanifest-statuses.png|350px|thumb|right|Color-coded ACI eManifest statuses in BorderConnect]] |
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| ACI eManifest status will update automatically either when the ACI eManifest is transmitted or receives a specific response from CBSA thereby updating the manifest status. | | In BorderConnect’s [https://www.borderconnect.com/aci-e-manifest/index.htm ACI eManifest software], each '''ACI eManifest Status''' visually shows the current processing stage of a shipment with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]]. |
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| == List of ACI eManifest Statuses ==
| | Statuses automatically update when: |
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| ;Draft
| | * The manifest is transmitted to CBSA |
| :(One Yellow Bar) The ACI eManifest is currently active but has not been transmitted to CBSA yet. It's recommended to finish entering data for the eManifest and send it to CBSA using the Sync with CBSA button from the ACI eManifest Details page.
| | * CBSA sends a response or decision |
| | * Arrival is reported at the border |
| | * Release or rejection occurs |
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| ;Cancelled
| | These visual indicators appear on: |
| :(One Red Bar) The ACI eManifest which was previously submitted to CBSA has now been cancelled and the eManifest has been removed from customs system. To receive a Cancelled status a user must have transmitted a Cancel eManifest from the top of the ACI eManifest Details page and subsequently received a successful cancelled message from CBSA. | |
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| ;Transmitted to CBSA
| | * [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]] |
| :(Two Yellow Bars) The ACI eManifest was recently transmitted to CBSA but has not received a response yet. During normal operation a response will usually arrive in 2-4 minutes upon transmitting the ACI eManifest to CBSA. This status is common when initially sending your eManifest to CBSA or syncing an ACI eManifest that you recently made changes to.
| | * [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]] |
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| ;CBSA Returned Error
| | --- |
| :(Two Brown Bars) This status indicates that the ACI eManifest has returned an error message back from CBSA after either transmitting the initial manifest to CBSA or revising information on your manifest and re-syncing the ACI with CBSA. In cases like this it's important to determine what the error is and to resolve the issue before re-syncing the ACI eManifest with CBSA. Insight on the error or reject message is provided in the ACI eManifest History section of the ACI eManifest Details Page. A quick chat or call with [https://borderconnect.com/contact-us.htm BorderConnect eManifest Support] can also guide you to resolve the error. To learn how to resolve common ACI eManifest rejects visit the [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting Rejected ACI eManifests]] Guide.
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| ;On File With CBSA
| | == Quick Status Overview == |
| :(Three Blue Bars) This status means that the ACI eManifest is accepted and on file with CBSA. If the ACI eManifest does not have a PARS shipment then this status indicates that the driver will be ready to approach the border after the required one-hour wait period has concluded.
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| ;On File with Match Notice
| | {| class="wikitable" |
| :(Three Light Blue Bars) This status is common when the ACI eManifest is on file with a PARS shipment. It indicates that the Cargo Control Number on the ACI eManifest also has a linked message in the [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|Release Notification System (RNS)]]. If this response is received it's recommended to send a Status Query for the PARS shipment as it may have a Declaration Accept Message in RNS. Visit the [[Status_Query_Feature_(CBSA_Shipments)|Status Query Guide]] here to learn how to send them. If a Declaration Accept Message is received after sending the status query the ACI eManifest will automatically update to '''On File with Transaction Number(s)'''.
| | ! Status |
| | ! Color Bars |
| | ! What It Means |
| | ! Typical Action |
| | |- |
| | | Draft |
| | | Yellow (1 bar) |
| | | Not yet sent to CBSA |
| | | Complete data and transmit |
| | |- |
| | | Transmitted to CBSA |
| | | Yellow (2 bars) |
| | | Sent — awaiting response |
| | | Wait for CBSA reply |
| | |- |
| | | CBSA Returned Error |
| | | Brown (2 bars) |
| | | Rejected due to error |
| | | Review error and correct |
| | |- |
| | | On File With CBSA |
| | | Blue (3 bars) |
| | | Accepted by CBSA |
| | | Wait required one hour |
| | |- |
| | | On File With Match Notice |
| | | Light Blue (3 bars) |
| | | Linked PARS/RNS message exists |
| | | Send Status Query |
| | |- |
| | | On File With Transaction Number(s) |
| | | Green (4 bars) |
| | | Broker clearance completed |
| | | Driver may proceed after wait |
| | |- |
| | | Arrival Reported at Border |
| | | Dark Green (5 bars) |
| | | Driver arrived at POE |
| | | Await officer decision |
| | |- |
| | | Rejected After Arrival |
| | | Brown (5 bars) |
| | | Rejected at border |
| | | Correct and amend |
| | |- |
| | | Released |
| | | Green (6 bars) |
| | | Shipment released |
| | | No action needed |
| | |} |
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| ;On File With Transaction Number(s)
| | --- |
| :(Four Green Bars) This status is common when the ACI eManifest has a PARS shipment. This means that a transaction number has been processed and certified by CBSA from the customs broker and that the driver is now clear to approach the border after the required one-hour wait period has concluded. For PARS shipments a transaction number will also be provided in the ACI eManifest history section of the ACI eManifest Details page.
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| ;Arrival Reported at Border
| | == Understanding Each Status in Detail == |
| :(Five Dark Green Bars) This status means that the driver has been reported as arrived at the First Port of Entry by the CBSA officer. Typically when the ACI has been reported as arrived it means that the shipment does not have a release message because it is not a PARS or In-Bond shipment, as such the status will remain at '''Arrival Reported at Border''' indefinitely, even if the shipment is released by the officer. Another reason the ACI is in an arrival state is because the driver is awaiting a secondary inspection before being released, or that there could be an issue with the driver or ACI eManifest. If there is an issue with the ACI eManifest, the officer will in some cases report it as rejected at arrival and the status will soon be updated to '''Rejected after Arrival at Border'''.
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| ;Rejected after Arrival at Border
| | === Draft === |
| :(Five Brown Bars) This status indicates that the ACI eManifest was rejected by the CBSA officer at the border, or requested to be rejected at the time of arrival due to an issue on the ACI eManifest and information needs to be corrected. With this status it's recommended to reach out to the driver and determine why the status is in a Rejected after Arrival state and to resolve the issue. If there is an issue with the ACI eManifest (as provided by the CBSA officer), it's recommended to reach out to BorderConnect eManifest Support so they can help resolve the issue. After the information on the ACI eManifest has been corrected an Amendment will have to be transmitted to CBSA from the Send to CBSA drop-down menu on the ACI eManifest Details Page, doing this will change the status back to '''Transmitted to CBSA'''. If the Amendment is accepted the ACI eManifest status will change to '''Arrival Reported at Border''', however if the Amendment fails the status will remain at '''Rejected after Arrival at Border'''.
| | '''(One Yellow Bar)''' |
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| ;Released
| | The eManifest is created but has not been transmitted to CBSA. |
| :(Six Green Bars) This means that the ACI Manifest with either a PARS or In-Bond shipment has been successfully released by the CBSA officer at the First Port of Entry or from a Sufferance Warehouse and the shipment is headed to it's final destination within Canada. No further action is required. | | |
| | '''What to do:''' |
| | * Complete all required data |
| | * Click '''Sync with CBSA''' on the details page |
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| | --- |
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| | === Cancelled === |
| | '''(One Red Bar)''' |
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| | The manifest was previously submitted but successfully cancelled with CBSA. |
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| | '''Common use:''' |
| | * Correcting major errors |
| | * Changing trip numbers before arrival |
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| | --- |
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| | === Transmitted to CBSA === |
| | '''(Two Yellow Bars)''' |
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| | The manifest was sent and is awaiting a CBSA response. |
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| | '''Typical response time:''' |
| | * 2–4 minutes (may vary during peak periods) |
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| | {{info|This status commonly appears after submitting a new manifest or amending one.}} |
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| | --- |
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| | === CBSA Returned Error === |
| | '''(Two Brown Bars)''' |
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| | CBSA rejected the manifest due to missing or incorrect information. |
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| | '''Next steps:''' |
| | * Review the error in the '''ACI eManifest History''' section |
| | * Correct the data |
| | * Re-sync with CBSA |
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| | Helpful resource: |
| | [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting Rejected ACI eManifests]] |
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| | --- |
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| | === On File With CBSA === |
| | '''(Three Blue Bars)''' |
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| | The eManifest is accepted and officially on file. |
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| | '''Important:''' |
| | * A minimum one-hour pre-arrival wait applies |
| | * Applies when no PARS shipment exists |
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| | After the wait period, the driver may approach the border. |
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| | --- |
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| | === On File With Match Notice === |
| | '''(Three Light Blue Bars)''' |
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| | CBSA has linked the manifest to a PARS/RNS message. |
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| | '''Recommended action:''' |
| | * Send a Status Query for the PARS shipment |
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| | Learn more: |
| | [[Status_Query_Feature_(CBSA_Shipments)|Status Query Guide]] |
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| | If a Declaration Accept Message is found, the status will automatically update to: |
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| | '''On File With Transaction Number(s)''' |
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| | --- |
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| | === On File With Transaction Number(s) === |
| | '''(Four Green Bars)''' |
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| | Broker clearance is complete and transaction numbers have been issued. |
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| | '''Driver may proceed:''' |
| | * After the mandatory one-hour wait period |
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| | Transaction numbers appear in the manifest history section. |
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| | --- |
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| | === Arrival Reported at Border === |
| | '''(Five Dark Green Bars)''' |
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| | CBSA has reported the driver as arrived at the First Port of Entry. |
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| | This usually means: |
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| | * The shipment is not PARS or In-Bond |
| | * Or inspection is underway |
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| | {{info|Some shipments remain in this status even after release if no electronic release message applies.}} |
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| | --- |
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| | === Rejected After Arrival at Border === |
| | '''(Five Brown Bars)''' |
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| | CBSA rejected the manifest at the border due to an issue. |
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| | '''What to do:''' |
| | * Confirm issue with the driver or CBSA officer |
| | * Correct the manifest information |
| | * Transmit an '''Amendment''' from the Send to CBSA menu |
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| | If accepted → status returns to '''Arrival Reported at Border''' |
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| | --- |
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| | === Released === |
| | '''(Six Green Bars)''' |
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| | CBSA has officially released the shipment. |
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| | ✔ No further action required |
| | ✔ Cargo may proceed to final destination |
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| | --- |
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| | == Helpful Tips == |
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| | {| class="wikitable" |
| | ! Tip |
| | ! Why It Helps |
| | |- |
| | | Use Status Queries for PARS shipments |
| | | Speeds up clearance confirmation |
| | |- |
| | | Monitor Transmitted status closely |
| | | Catches errors early |
| | |- |
| | | Review history on rejects |
| | | Identifies exact CBSA response |
| | |- |
| | | Track manifests |
| | | Get instant response notifications |
| | |} |
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| | --- |
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| [[Category:ACI eManifest Guide]] | | [[Category:ACI eManifest Guide]] |