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| <div id="mp-welcome"><h1>Welcome to the [[BorderConnect_Wiki:About|BorderConnect Support Wiki]]</h1></div> | | <h1 style="margin-bottom:5px;">BorderConnect Support Wiki</h1> |
| <div id="mp-free">a free information resource for BorderConnect customers and cross-border highway carriers.</div> | | <p style="font-size:16px; color:#555; max-width:900px;"> |
| | Your central knowledge base for BorderConnect software, ACE & ACI eManifest filing, and cross-border customs compliance. |
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| <div id="articlecount">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and [[Special:MediaStatistics|437]] images.</div> | | <div style="margin-top:15px;"> |
| | '''Get started quickly:''' |
| | * [[BorderConnect_Software_User_Guide|Using BorderConnect Software]] |
| | * [[ACE_Manifest_Software_User_Guide_(CBP)|Filing ACE Manifests (U.S.)]] |
| | * [[ACI_eManifest_Software_User_Guide_(CBSA)|Filing ACI eManifests (Canada)]] |
| | * [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Basics]] |
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| <h2 id="mp-tfa-h2" class="mp-h2">Featured Article</h2>
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| [[File:File-import-wizard-home-screen.jpg|thumb|250|right|File Import Wizard Home Page]]The '''BorderConnect File Import Wizard''' allows users easily import their internal company data into BorderConnect. The Import Wizard helps user to import data for shippers, consignees, vehicles, trailers, drivers, passengers and more so they can be used on ACE and ACI eManifests. For questions or support with troubleshooting a file upload, contact BorderConnect's [https://www.borderconnect.com/contact 24/7 technical support.] [[Import_Wizard_(ACE_and_ACI_eManifest)|('''Full article...''')]]
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| <div id="mp-right" class="MainPageBG mp-box"> | | <div class="mp-box" style="padding:20px;"> |
| <h2 id="mp-itn-h2" class="mp-h2">Featured Tutorial Video</h2> | | <h2>Core Guides</h2> |
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| <div id="mp-itn" class="mp-contains-float">{{#ev:youtube|p-RKs3izmCs|420|left|Introducing BorderConnect QP In-Bond Filing.}}</div>
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| | '''🟦 ACI eManifest (CBSA)''' |
| <div id="mp-left-aci" class="MainPageBG mp-box">
| | * [[ACI_eManifest_Software_User_Guide_(CBSA)|Software User Guide]] |
| | * [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create & Submit ACI eManifests]] |
| | * [[Correcting Rejected ACI eManifests (ACI eManifest)|Correct Rejected Manifests]] |
| | * [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types]] |
| | * [[CBSA Highway Ports|CBSA Highway Ports]] |
| | * [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG Video Tutorials] |
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| <h2 id="mp-tfa-h2" class="mp-h2">ACI eManifest Guide</h2>
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| | '''🟥 ACE Manifest (CBP)''' |
| * [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]] | | * [[ACE_Manifest_Software_User_Guide_(CBP)|Software User Guide]] |
| * [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting an ACI eManifest]] | | * [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create & Submit ACE Manifests]] |
| * [[Correcting Rejected ACI eManifests (ACI eManifest)|Correcting Rejected ACI eManifests]] | | * [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correct Rejected Manifests]] |
| * [[In Bond (CBSA Shipment Type)|Creating an In-Bond Shipment in ACI]] | | * [[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond Shipments]] |
| * [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types for ACI eManifest]]
| | * [[CBP Highway Ports|CBP Highway Ports]] |
| * [[CBSA Highway Ports|CBSA Highway Port Listing]] | | * [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU Video Tutorials] |
| * [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Video Tutorials] | | |} |
| * [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]
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| <h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
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| * ...An '''[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|ACI eManifest lead sheet]]''' is required to be presented by the driver each time the driver enters Canada using ACI. Although carriers are free to design and produce their own ACI lead sheets, BorderConnect provides 2 useful features to automatically generate lead sheets for you.
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| * ...When reporting an '''[[In_Bond_(CBSA_Shipment_Type)|In-Bond shipment in ACI]]''', it is important to note that the Sub Location, which is normally optional, becomes a mandatory field and must be completed on both the manifest and shipment sections.
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| <h2 id="mp-itn-h2" class="mp-h2">ACE Manifest Guide</h2>
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| * [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]
| | <h2>Advanced & Specialized Tools</h2> |
| * [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting an ACE Manifest]]
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| * [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
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| * [[ACE_In_Bond_(CBP_Shipment_Type)|Creating an ACE In-Bond Shipment]]
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| * [[Shipment_Types_For_ACE_and_ACI_eManifest|CBP Shipment Types for ACE Manifest]]
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| * [[CBP Highway Ports|CBP Highway Port Listing]]
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| * [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Video Tutorials]
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| * [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]</div>
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| <h2 id="mp-otd-h2" class="mp-h2">Did you know...</h2> | |
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| * ...The '''[[ACE_Shipment_CSV_Upload_Feature_(ACE_Manifest)|CSV upload feature]]''' is designed for users who have a significant amount of shipments on a single trip and would like to avoid entering data separately for each shipment.
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| * ...'''[[Creating_and_Managing_Insurance_Policies_(ACE_Manifest)|Insurance Policies]]''' are required if your truck is taking a shipment into the U.S. on an ACE Manifest with hazardous goods. To assign an insurance policy to a truck, go to the Manage Data menu option at the top of the page and click Insurance Policies.
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| | '''📦 U.S. In-Bond Manager''' |
| <div id="mp-left-abi" class="MainPageBG mp-box">
| | * [[US_In_Bond_Manager_Guide_(CBP)|In-Bond Manager Guide]] |
| | * [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Create QP In-Bonds]] |
| | * [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Arrivals & Exports]] |
| | * [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Status Queries]] |
| | * [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversions]] |
| | * [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln Video Tutorials] |
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| <h2 id="mp-tfa-h2" class="mp-h2">U.S. In-Bond Manager Guide</h2>
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| | '''🧩 BorderConnect Software''' |
| * [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]] | | * [[BorderConnect_Software_User_Guide|Main Software Guide]] |
| * [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|In Bond Manager Dashboard]] | | * [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|eManifest Lead Sheets]] |
| * [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting In Bond Arrivals and Exports]]
| | * [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync]] |
| * [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Creating and Submitting a New QP In-Bond]]
| | * [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking]] |
| * [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Sending In-Bond Status Queries]] | | * [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Truck, Trailer & Driver Management]] |
| * [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Sending In-Bond Port Diversions]] | | * [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE Video Tutorials] |
| * [[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|Creating and Managing In-Bond Sequences]] | | |} |
| * [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Manager Video Tutorials]</div> | |
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| <h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
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| * ...The '''[[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|In-Bond Sequence Page]]''' is where the user can create and manage sequences of In-Bond entry numbers assigned to them from CBP and entered into BorderConnect ACE Manifest software or U.S. In-Bond Manager.
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| * ...Sending a '''[[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|U.S. In-Bond Port Diversion Request]]''' to CBP is common if the incorrect U.S. in-bond destination was originally entered when the in-bond was filed or the in-bond must move to a different destination than wheat was originally intended.
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| <h2 id="mp-itn-h2" class="mp-h2">BorderConnect Software Guide</h2>
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| * [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
| | <h2>Compliance & Reference</h2> |
| * [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Software User Guide]]
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| * [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating eManifest Lead Sheets]]
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| * [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trucks]]
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| * [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trailers]]
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| * [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Drivers]]
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| * [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Passengers]]
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| * [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE BorderConnect Software Video Tutorials]</div>
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| <div id="mp-otd" class="mp-contains-float"> | | <ul> |
| * ...with '''[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync]]''' the user can freely edit or change the details on an ACE or ACI eManifest, then click the 'Sync with CBP' or 'Sync with CBSA' button at the top of the eManifest details page after the changes to the eManifest are made.
| | <li>[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]</li> |
| * ...The '''[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]''' allows you to receive updates by email and screen notification when a manifest gets responses from customs. Whereas normally you might just check back on your manifest when it's convenient for you, this feature is designed to help out in situations where you want to leave your manifest and do other things.
| | <li>[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]</li> |
| </div> | | <li>[[Customs_Glossary_Guide|Customs Glossary]]</li> |
| </div> | | <li>[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|Service Provider Guide]]</li> |
| | <li>[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification (WACM)]]</li> |
| | </ul> |
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| <h2 id="mp-tfp-h2" class="mp-h2">Featured BorderConnect Screenshot</h2>
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| [[image:Aceinbond3.png|700px|center]]<div style="padding-top: 10px;">This BorderConnect screenshot is of the '''Assign ACE In-Bond Information''' page when creating an '''[[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond]]''' in BorderConnect. It is accessed when creating an ACE Shipment that requires in-bond information to be added to the shipment.
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| This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data and other required bond information.
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| The Assign In-Bond Information page is required when in-bond shipments are created and submitted in the ACE system, as opposed to a customs broker filing them using ABI. [[ACE_In_Bond_(CBP_Shipment_Type)|('''Full article...''')]]
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| </div> | | <h2>Featured Video</h2> |
| </div> | | {{#ev:youtube|p-RKs3izmCs|720|center|Introducing BorderConnect QP In-Bond Filing}} |
| </div> | | </div> |
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| <h2 id="mp-other" class="mp-h2">Other Areas of BorderConnect Wiki</h2>
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| *'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
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| *'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification Message (WACM) Guide]]''' – Information guide about using BorderConnect's (WACM) feature with RNS.
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| *'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – General Information on getting cross-border authority and details about trusted trader programs.
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| *'''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.
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| *'''[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|eManifest Service Provider Guide]]''' – This guide offers instructions on using BorderConnect as an eManifest Service Provider.
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| *'''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – View all CBP and CBSA shipment release types and their definitions and requirements.
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| *'''[[Customs_Glossary_Guide|Customs Glossary]]''' – A glossary of customs terms and acronyms used in cross-border trade and BorderConnect.
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| *'''[[Import_Wizard_(ACE_and_ACI_eManifest)|File Import Wizard Guide]]''' – The File Import Wizard helps users import eManifest data into BorderConnect.
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| <h2 id="mp-sister" class="mp-h2">BorderConnect On The Internet</h2>
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| The BorderConnect Wiki is compiled, written and maintained by employees of BorderConnect for the purpose of helping cross-border highway carriers get the information they need to stay informed and compliant. Below, you can visit other websites and social media profiles for our brand.
| | <h2>BorderConnect Online</h2> |
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| <ul id="sister-projects-list"> | | <ul id="sister-projects-list"> |
| <li> | | <li>[[File:Borderconnect-icon.jpg|35px|link=https://www.borderconnect.com]] [https://www.borderconnect.com BorderConnect]</li> |
| <div>[[File:Borderconnect-icon.jpg|35px|link=https://www.borderconnect.com|BorderConnect|alt=BorderConnect logo]]</div>
| | <li>[[File:Borderconnect-youtube-icon.png|35px|link=https://www.youtube.com/c/borderconnectofficial]] [https://www.youtube.com/c/borderconnectofficial YouTube]</li> |
| <div><span>[https://www.borderconnect.com '''BorderConnect''']</span><br/>Visit BorderConnect</div>
| | <li>[[File:Borderconnect-linkedin-icon.png|35px|link=https://www.linkedin.com/company/borderconnect]] [https://www.linkedin.com/company/borderconnect LinkedIn]</li> |
| </li> | | <li>[[File:Borderconnect-bluesky-logo.jpg|35px|link=https://bsky.app/profile/borderconnect.com]] [https://bsky.app/profile/borderconnect.com Bluesky]</li> |
| <li> | | <li>[[File:Borderprint-icon.jpg|35px|link=https://www.borderprint.com]] [https://www.borderprint.com BorderPrint]</li> |
| <div>[[File:Borderconnect-youtube-icon.png|35px|link=https://www.youtube.com/c/borderconnectofficial|YouTube|alt=BorderConnect on YouTube]]</div>
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| <div><span>[https://www.youtube.com/c/borderconnectofficial '''YouTube''']</span><br/>BorderConnect on YouTube</div>
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| </li> | |
| <li> | |
| <div>[[File:Borderconnect-facebook-icon.png|35px|link=https://www.facebook.com/borderconnect|Facebook|alt=BorderConnect on Facebook]]</div>
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| <div><span>[https://www.facebook.com/borderconnect '''Facebook''']</span><br/>BorderConnect on Facebook</div>
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| </li> | |
| <li> | |
| <div>[[File:Borderconnect-bluesky-logo.jpg|35px|link=https://bsky.app/profile/borderconnect.com|Bluesky|alt=BorderConnect on Bluesky]]</div>
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| <div><span>[https://bsky.app/profile/borderconnect.com '''Bluesky''']</span><br/>BorderConnect on Bluesky</div>
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| </li> | |
| <li> | |
| <div>[[File:Borderconnect-linkedin-icon.png|35px|link=https://www.linkedin.com/company/borderconnect|Linkedin|alt=BorderConnect on Linkedin]]</div>
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| <div><span>[https://www.linkedin.com/company/borderconnect '''Linkedin''']</span><br/>BorderConnect on Linkedin</div>
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| </li>
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| <div>[[File:Borderprint-icon.jpg|35px|link=https://www.borderprint.com|BorderPrint|alt=BorderPrint logo]]</div>
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| <div><span>[https://www.borderprint.com '''BorderPrint''']</span><br/>Visit BorderPrint</div>
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| </li> | |
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