BorderConnect Onboarding and Readiness Guide: Difference between revisions

No edit summary
No edit summary
 
Line 8: Line 8:
* '''ACE Truck e-Manifest''' — for shipments entering the United States (CBP)
* '''ACE Truck e-Manifest''' — for shipments entering the United States (CBP)


The end goal is simple:
The end goal is simple: your manifests are accepted early, your drivers arrive prepared, and border delays are avoided.
 
'''Your manifests are accepted early, your drivers arrive prepared, and border delays are avoided.'''


__TOC__
__TOC__
Line 25: Line 23:


Once these are complete, you can begin using BorderConnect live.
Once these are complete, you can begin using BorderConnect live.
---


== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) ==
== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) ==


CBSA requires all highway commercial cargo data to be transmitted electronically and '''accepted at least one hour before arrival''' at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref><ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>
CBSA requires all highway commercial cargo data to be transmitted electronically and accepted at least one hour before arrival at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref><ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>


=== Canada onboarding flow (visual process) ===
=== Canada onboarding flow (process overview) ===


<pre>
<pre>
Line 45: Line 41:
Submit ACI Manifests (1 hour rule)
Submit ACI Manifests (1 hour rule)
</pre>
</pre>
---


=== Step 1 — Obtain a CBSA Carrier Code ===
=== Step 1 — Obtain a CBSA Carrier Code ===
Line 52: Line 46:
A '''Carrier Code''' is a four-character identifier required to transact with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref>
A '''Carrier Code''' is a four-character identifier required to transact with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref>


You request this through the '''CARM Client Portal'''.
You request this through the '''CARM Client Portal'''.


Process overview:<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
Process overview:<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
Line 62: Line 56:


CBSA also confirms new carriers can request their code directly during CARM registration.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref>
CBSA also confirms new carriers can request their code directly during CARM registration.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref>
---


=== Step 2 — Set up your CARM Client Portal access ===
=== Step 2 — Set up your CARM Client Portal access ===


The '''CARM Client Portal''' is CBSA’s official system for:
The '''CARM Client Portal''' is CBSA’s official system for business enrollment, user access, program registrations, and Delegation of Authority workflows.<ref>CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref><ref>CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref>
 
* Business enrollment
* User permissions 
* Program registrations
* Delegation of Authority
 
Portal & guides:<ref>CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref><ref>CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref>


You must:
You must:
Line 83: Line 68:
| Create business profile || Links your company to CBSA programs
| Create business profile || Links your company to CBSA programs
|-
|-
| Assign internal roles || Controls approvals & access
| Assign internal roles || Controls approvals and access
|-
|-
| Enroll in Carrier Program || Enables manifest filing
| Enroll in Carrier Program || Enables manifest filing
Line 89: Line 74:


Official enrolment guide:<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>
Official enrolment guide:<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>
---


=== Step 3 — Delegation of Authority (brokers & service providers) ===
=== Step 3 — Delegation of Authority (brokers & service providers) ===
Line 97: Line 80:


CBSA instructions:<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref><ref>CBSA. "How to set up a delegation of authority for a third party service provider." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref>
CBSA instructions:<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref><ref>CBSA. "How to set up a delegation of authority for a third party service provider." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref>
Best practice:
* Approve broker access early 
* Confirm permissions are correct 
---


=== Step 4 — Meet the ACI one-hour timing rule ===
=== Step 4 — Meet the ACI one-hour timing rule ===


ACI data must be accepted at least '''one hour before arrival'''.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
ACI data must be accepted at least one hour before arrival.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>


CBSA warns late filings may trigger AMPS penalties.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>
CBSA warns late filings may trigger AMPS penalties.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>
---


=== Step 5 — Broker clearance (PARS shipments) ===
=== Step 5 — Broker clearance (PARS shipments) ===
Line 122: Line 96:


ACI alone does not release freight.
ACI alone does not release freight.
---


=== Step 6 — Driver & equipment requirements (Canada) ===
=== Step 6 — Driver & equipment requirements (Canada) ===
Line 129: Line 101:
==== Driver ====
==== Driver ====


* Passport/travel document   
* Passport or approved travel document   
* Shipment paperwork   
* Shipment paperwork   
* Trip reference   
* Trip reference   
* Arrival only after ACI + clearance confirmed   
* Arrival only after ACI acceptance and clearance confirmed   


==== Equipment ====
==== Equipment ====
Line 147: Line 119:
| Port of entry || Windsor, Fort Erie, etc.
| Port of entry || Windsor, Fort Erie, etc.
|}
|}
---


== Crossing into the United States (CBP ACE Truck e-Manifest) ==
== Crossing into the United States (CBP ACE Truck e-Manifest) ==


CBP requires ACE Truck Manifests to be '''submitted and accepted one hour before arrival'''.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref><ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref>
CBP requires ACE Truck Manifests to be submitted and accepted one hour before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref><ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref>


=== U.S. onboarding flow (visual process) ===
=== U.S. onboarding flow (process overview) ===


<pre>
<pre>
Line 165: Line 135:
Driver Arrives with Trip Reference
Driver Arrives with Trip Reference
</pre>
</pre>
---


=== Step 1 — Follow the CBP one-hour rule ===
=== Step 1 — Follow the CBP one-hour rule ===


ACE data must be transmitted and accepted before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
ACE data must be transmitted and accepted before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
Late submissions may result in delays or rejection.
---


=== Step 2 — Standardize trip & equipment data ===
=== Step 2 — Standardize trip & equipment data ===
Line 184: Line 148:
* Trip references   
* Trip references   
* Shipment reference workflow   
* Shipment reference workflow   
This prevents border issues.
---


=== Step 3 — Broker coordination (entries/PAPS) ===
=== Step 3 — Broker coordination (entries/PAPS) ===


Ensure broker filings match manifest data.
Ensure broker filings match manifest data.
---


=== Step 4 — Driver & equipment requirements (United States) ===
=== Step 4 — Driver & equipment requirements (United States) ===
Line 217: Line 175:
| Port of arrival || Detroit, Buffalo, Blaine
| Port of arrival || Detroit, Buffalo, Blaine
|}
|}
---


== BorderConnect Go-Live Readiness Checklist ==
== BorderConnect Go-Live Readiness Checklist ==
Line 231: Line 187:
✔ ACE submission workflow ready<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
✔ ACE submission workflow ready<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
✔ Trip/equipment standards defined   
✔ Trip/equipment standards defined   
---


== Next Steps in BorderConnect ==
== Next Steps in BorderConnect ==