BorderConnect Onboarding and Readiness Guide: Difference between revisions
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* '''ACE Truck e-Manifest''' — for shipments entering the United States (CBP) | * '''ACE Truck e-Manifest''' — for shipments entering the United States (CBP) | ||
The end goal is simple: | The end goal is simple: your manifests are accepted early, your drivers arrive prepared, and border delays are avoided. | ||
__TOC__ | __TOC__ | ||
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Once these are complete, you can begin using BorderConnect live. | Once these are complete, you can begin using BorderConnect live. | ||
== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) == | == Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) == | ||
CBSA requires all highway commercial cargo data to be transmitted electronically and | CBSA requires all highway commercial cargo data to be transmitted electronically and accepted at least one hour before arrival at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref><ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref> | ||
=== Canada onboarding flow ( | === Canada onboarding flow (process overview) === | ||
<pre> | <pre> | ||
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Submit ACI Manifests (1 hour rule) | Submit ACI Manifests (1 hour rule) | ||
</pre> | </pre> | ||
=== Step 1 — Obtain a CBSA Carrier Code === | === Step 1 — Obtain a CBSA Carrier Code === | ||
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A '''Carrier Code''' is a four-character identifier required to transact with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref> | A '''Carrier Code''' is a four-character identifier required to transact with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref> | ||
You request this through the '''CARM Client Portal'''. | You request this through the '''CARM Client Portal'''. | ||
Process overview:<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref> | Process overview:<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref> | ||
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CBSA also confirms new carriers can request their code directly during CARM registration.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref> | CBSA also confirms new carriers can request their code directly during CARM registration.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref> | ||
=== Step 2 — Set up your CARM Client Portal access === | === Step 2 — Set up your CARM Client Portal access === | ||
The '''CARM Client Portal''' is CBSA’s official system for | The '''CARM Client Portal''' is CBSA’s official system for business enrollment, user access, program registrations, and Delegation of Authority workflows.<ref>CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref><ref>CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref> | ||
You must: | You must: | ||
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| Create business profile || Links your company to CBSA programs | | Create business profile || Links your company to CBSA programs | ||
|- | |- | ||
| Assign internal roles || Controls approvals | | Assign internal roles || Controls approvals and access | ||
|- | |- | ||
| Enroll in Carrier Program || Enables manifest filing | | Enroll in Carrier Program || Enables manifest filing | ||
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Official enrolment guide:<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref> | Official enrolment guide:<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref> | ||
=== Step 3 — Delegation of Authority (brokers & service providers) === | === Step 3 — Delegation of Authority (brokers & service providers) === | ||
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CBSA instructions:<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref><ref>CBSA. "How to set up a delegation of authority for a third party service provider." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref> | CBSA instructions:<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref><ref>CBSA. "How to set up a delegation of authority for a third party service provider." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref> | ||
=== Step 4 — Meet the ACI one-hour timing rule === | === Step 4 — Meet the ACI one-hour timing rule === | ||
ACI data must be accepted at least | ACI data must be accepted at least one hour before arrival.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref> | ||
CBSA warns late filings may trigger AMPS penalties.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref> | CBSA warns late filings may trigger AMPS penalties.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref> | ||
=== Step 5 — Broker clearance (PARS shipments) === | === Step 5 — Broker clearance (PARS shipments) === | ||
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ACI alone does not release freight. | ACI alone does not release freight. | ||
=== Step 6 — Driver & equipment requirements (Canada) === | === Step 6 — Driver & equipment requirements (Canada) === | ||
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==== Driver ==== | ==== Driver ==== | ||
* Passport | * Passport or approved travel document | ||
* Shipment paperwork | * Shipment paperwork | ||
* Trip reference | * Trip reference | ||
* Arrival only after ACI | * Arrival only after ACI acceptance and clearance confirmed | ||
==== Equipment ==== | ==== Equipment ==== | ||
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| Port of entry || Windsor, Fort Erie, etc. | | Port of entry || Windsor, Fort Erie, etc. | ||
|} | |} | ||
== Crossing into the United States (CBP ACE Truck e-Manifest) == | == Crossing into the United States (CBP ACE Truck e-Manifest) == | ||
CBP requires ACE Truck Manifests to be | CBP requires ACE Truck Manifests to be submitted and accepted one hour before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref><ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref> | ||
=== U.S. onboarding flow ( | === U.S. onboarding flow (process overview) === | ||
<pre> | <pre> | ||
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Driver Arrives with Trip Reference | Driver Arrives with Trip Reference | ||
</pre> | </pre> | ||
=== Step 1 — Follow the CBP one-hour rule === | === Step 1 — Follow the CBP one-hour rule === | ||
ACE data must be transmitted and accepted before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref> | ACE data must be transmitted and accepted before arrival.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref> | ||
=== Step 2 — Standardize trip & equipment data === | === Step 2 — Standardize trip & equipment data === | ||
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* Trip references | * Trip references | ||
* Shipment reference workflow | * Shipment reference workflow | ||
=== Step 3 — Broker coordination (entries/PAPS) === | === Step 3 — Broker coordination (entries/PAPS) === | ||
Ensure broker filings match manifest data. | Ensure broker filings match manifest data. | ||
=== Step 4 — Driver & equipment requirements (United States) === | === Step 4 — Driver & equipment requirements (United States) === | ||
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| Port of arrival || Detroit, Buffalo, Blaine | | Port of arrival || Detroit, Buffalo, Blaine | ||
|} | |} | ||
== BorderConnect Go-Live Readiness Checklist == | == BorderConnect Go-Live Readiness Checklist == | ||
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✔ ACE submission workflow ready<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref> | ✔ ACE submission workflow ready<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref> | ||
✔ Trip/equipment standards defined | ✔ Trip/equipment standards defined | ||
== Next Steps in BorderConnect == | == Next Steps in BorderConnect == | ||