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E-Manifest Sync Feature (ACE and ACI eManifest): Difference between revisions

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{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}}
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{{#ev:youtube|MQr_lDYSf6U|960|center|Introduction video to how eManifest Sync works in BorderConnect.}}
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<h1>eManifest Sync (ACE & ACI)</h1>
<p>The intelligent transmission tool that handles all manifest submissions, updates, and amendments with a single click.</p>
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<span class="bc-article-pill"><i class="fas fa-sync-alt"></i> Feature: Automation</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 5 Minutes</span>
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= eManifest Sync Feature (ACE & ACI) =
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The '''eManifest Sync Feature''' in [https://www.borderconnect.com BorderConnect] allows users to submit and update both '''ACE (CBP)''' and '''ACI (CBSA)''' eManifests using a single action.
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Instead of manually selecting specific transmission message types, users simply:
<h2 style="margin-top: 0;">Overview</h2>
<p>The <strong>eManifest Sync Feature</strong> allows users to submit and update both <strong>ACE (CBP)</strong> and <strong>ACI (CBSA)</strong> eManifests using a single action.</p>


# Create or edit the eManifest
<p>Instead of manually selecting specific transmission message types (like "Amend", "Change", or "Add"), users simply click <strong>Sync with CBP</strong> or <strong>Sync with CBSA</strong>. BorderConnect intelligently calculates the difference between your last submission and your current data, then automatically sends the correct message(s) to customs.</p>
# Click '''Sync with CBP''' or '''Sync with CBSA'''
# BorderConnect automatically sends the correct message(s) to customs


Sync ensures that all required updates, corrections, and submissions are handled properly without guesswork.
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<strong>Why Use Sync?</strong> It removes the guesswork. Whether it's a new manifest, a driver change, or a shipment amendment, Sync handles the required logic for you.
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This guide assumes you have an active BorderConnect subscription. If you are not currently set up, please [https://borderconnect.com/contact-us.htm contact BorderConnect].
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== What eManifest Sync Automatically Handles ==
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<h3>🤖 What Sync Automatically Handles</h3>
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<th style="width: 40%;">Scenario</th>
<th>What BorderConnect Sends</th>
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<td><strong>Brand New eManifest</strong></td>
<td>Initial manifest submission (Create Trip + Create Shipments).</td>
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<td><strong>Trip Details Edited</strong></td>
<td>Correction/Update message for the trip data.</td>
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<td><strong>Shipments Added/Removed</strong></td>
<td>Amendment transmission to add or delete shipment data.</td>
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<td><strong>Multiple Changes</strong></td>
<td>All required updates bundled into one efficient transmission.</td>
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When Sync is clicked, BorderConnect intelligently determines what customs messaging is required.
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">How to Use Sync</h2>


{| class="wikitable"
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! Scenario !! What BorderConnect Sends
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| Brand new eManifest || Initial manifest submission
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| Trip details edited || Correction/update message
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| Driver, truck, or trailer changed || Update message
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| Shipments added or removed || Amendment transmission
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| Port or trip number modified || Required correction message
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| Multiple changes || All required updates in one Sync action
|}


All activity is recorded in the '''Trip Action Plan / Changelog History''' for auditing and tracking.
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<h3>Syncing a New Manifest</h3>
<p>When you first create a manifest, it is in "Draft" status. Syncing submits it to customs.</p>
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1. Complete your Trip and Shipment details.
2. Click <strong>Sync with CBP/CBSA</strong> at the top of the page.
3. Monitor the status panel.
4. Wait for the <strong>On File / Accepted</strong> status.
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[[File:Emanifest-sync-required.png|thumb|center|Sync Button (Yellow Indicator)]]
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== When You Should Use Sync ==
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<h3>Syncing Corrections</h3>
<p>If you edit an accepted manifest, BorderConnect flags it as "Changed".</p>
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1. Make your edits (e.g., change driver, fix weight).
2. Review the <strong>Changes made since last sync</strong> summary.
3. Click <strong>Sync with CBP/CBSA</strong> again.
4. Only the specific changes are sent to customs.
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[[File:Emanifest-sync-corrections.png|thumb|center|Change Summary Panel]]
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Use Sync whenever:
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* Sending a new ACE or ACI eManifest
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Visual Indicators</h2>
* Making any changes to an existing manifest
* You see a '''Sync Required''' notice on the manifest
* The manifest status indicates it is not yet updated with customs


Common changes that require syncing include:
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* Driver, truck, or trailer updates 
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* Trip number or CRN changes 
<h3>Status Panels</h3>
* Port of arrival adjustments 
<p>The sync bar changes color to keep you informed:</p>
* Shipment edits or removals 
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* <strong>Yellow:</strong> Sync Required (Changes are pending).
== Syncing a New eManifest ==
* <strong>Blue (Processing):</strong> Transmission in progress.
 
* <strong>Green:</strong> Synced (Data matches what is on file).
Follow these steps to submit a new manifest to customs:
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# Create and complete the ACE or ACI eManifest
# Open the '''eManifest Details''' page
# Click:
#* '''Sync with CBP''' for U.S. shipments
#* '''Sync with CBSA''' for Canadian shipments
# Monitor the status panel while syncing
# Once accepted, the manifest will typically show '''On File''' status


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[[File:Emanifest-sync-required.png|center|alt=Sync required panel]]
[[File:Synced-with-cbp.png|thumb|center|Successful Sync (Green)]]
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[[File:Emanifest-sync-in-progress.png|center|alt=Sync in progress panel]]
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[[File:Synced-with-cbp.png|center|alt=Successful sync confirmation]]
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== Syncing After Making Changes ==
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<h3>Manifest Listing Page</h3>
If a manifest is already on file and you edit any information, BorderConnect will automatically detect the updates and prompt you to sync again.
<p>You don't need to open every trip to check its status. The main listing page flags any manifest that has pending changes.</p>
 
[[File:Emanifest-sync-is-required-listing.png|thumb|center|Listing Page Indicators]]
To transmit changes:
 
# Open the '''eManifest Details''' page
# Make the required edits
# Review the '''Changes made since last sync''' summary
# Click '''Sync with CBP''' or '''Sync with CBSA'''
 
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[[File:Emanifest-sync-corrections.png|center|alt=Sync summary showing detected changes]]
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BorderConnect will transmit only the required corrections to customs.
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Audit & History</h2>
 
== Finding Manifests That Require Sync ==
 
You do not need to open each manifest individually.
 
On the '''eManifest Listing''' page:
 
* Manifests requiring updates are clearly flagged
* Dispatchers can quickly identify trips that still need to be synced


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[[File:Emanifest-sync-is-required-listing.png|center|alt=Manifest listing with sync required indicators]]
<h3>Trip Action Plan / Changelog</h3>
<p>Every Sync action is permanently recorded for compliance auditing. Scroll to the bottom of any manifest to see the <strong>Trip Action Plan</strong>.</p>
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* <strong>Submission Times:</strong> Exact timestamp of the sync.
* <strong>Messages Sent:</strong> What specific data was transmitted.
* <strong>Customs Responses:</strong> The raw acceptance or reject message from CBP/CBSA.
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[[File:Ace-trip-action-plan.png|thumb|center|Trip History Log]]
This helps ensure nothing is missed before arrival at the border.
 
== Viewing What Was Sent to Customs ==
 
Every Sync action is recorded for visibility and compliance.
 
To review transmitted messages:
 
# Open the '''eManifest Details''' page
# Scroll to the bottom
# View the '''Trip Action Plan / Changelog History'''
 
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[[File:Ace-trip-action-plan.png|center|alt=Trip Action Plan history section]]
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This section shows:
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* Submission times 
* Update messages sent 
* Customs responses 
* Acceptance confirmations 


[[Category:BorderConnect Software User Guide]]
</div> [[Category:BorderConnect Software User Guide]]
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