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| {{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
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| {{#ev:youtube|ao9MC-VFGQw|960|center|How to create master and split shipments using BorderConnect}}
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| | <h1>Split Shipments in ACE</h1> |
| | <p>Manage shipments crossing the border in multiple loads under a single Shipment Control Number (SCN).</p> |
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| [[File:Allow-split-shipments.png|400px|thumb|right|Enabling Split Shipments in Company Settings]] | | <div class="bc-hero-pills"> |
| | [[ACE_Manifest_Software_User_Guide_(CBP)|<span class="bc-hero-pill">← Back to Guide</span>]] |
| | <span class="bc-hero-pill">Difficulty: Intermediate</span> |
| | <span class="bc-hero-pill">Time: 10 Mins</span> |
| | </div> |
| | </div> |
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| A '''Split Shipment''' occurs when a single PAPS entry (one shipment control number) is transported across the border in multiple loads due to shipment size or operational needs.
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| Split shipments are arranged by the importer or customs broker, who obtains approval from the CBP port before the carrier begins moving the loads. | | <div class="bc-card"> |
| | <div class="embedvideo" style="width: 100%; aspect-ratio: 16/9;"> |
| | {{#ev:youtube|ao9MC-VFGQw|100%|center}} |
| | </div> |
| | <div class="bc-subtle" style="text-align:center; margin-top:10px;"> |
| | <strong>Watch:</strong> How to create Master & Split shipments. |
| | </div> |
| | </div> |
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| Carriers should only process split shipments when instructed by the broker or importer.
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| | <h2>Overview</h2> |
| | <p>A <strong>Split Shipment</strong> is when one PAPS entry (one SCN) is transported in multiple loads.</p> |
| | <div class="bc-did-you-know"> |
| | <h3>Important Rule</h3> |
| | Split shipments must be approved by the Port and arranged by the broker <strong>before</strong> the driver moves. |
| | </div> |
| | <p><strong>The Process:</strong></p> |
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| | * <strong>Master Shipment:</strong> Holds the total quantity. |
| | * <strong>Split Segments:</strong> Individual loads linked to Master. |
| | * <strong>Sync:</strong> Each load is synced as it crosses. |
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| == How Split Shipments Work in ACE ==
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| One master shipment is created first to represent the total quantity.
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| Each physical load is then created as a split shipment segment linked to that master.
| | <strong>First Time Setup:</strong> Go to <strong>Account → Company Settings</strong> and set <strong>Allow ACE "Split Shipments"</strong> to <strong>Yes</strong>. |
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| Simple flow:
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| | <h2>Step 1: The Master Shipment</h2> |
| | <p class="bc-subtle">The Master Shipment is a container for the total quantity. It is <strong>never</strong> attached to a manifest.</p> |
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| Master shipment submitted → CBP accepts master → Split shipment segments created → Each segment synced as loads cross
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| | <div> |
| | <h3>Create</h3> |
| | <div class="bc-cleanlist"> |
| | * Go to <strong>ACE eManifests → Start New ACE Shipment</strong>. |
| | * Enter the <strong>SCN (PAPS)</strong> and Shipper/Consignee details. |
| | * Enter the <strong>Total Quantity</strong> for all loads combined. |
| | * Click <strong>Save</strong>. |
| | </div> |
| | </div> |
| | <div> |
| | <h3>Send</h3> |
| | <div class="bc-cleanlist"> |
| | * On the Shipment Details page, hover over the "Send to CBP" menu. |
| | * Click <strong>Send Unassociated Shipment</strong>. |
| | * Wait for the status to change to <strong>Accepted</strong>. |
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| == Enabling Split Shipments == | | <div class="bc-card" style="margin-top: 25px;"> |
| | <h2>Step 2: The Split Segments</h2> |
| | <p class="bc-subtle">Create a separate manifest for every physical truckload crossing the border.</p> |
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| Before creating split shipments:
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| | <div> |
| | <h3>Create Manifest</h3> |
| | <div class="bc-cleanlist"> |
| | * Start a <strong>New ACE eManifest</strong>. |
| | * Enter Trip, Port, Truck, and Driver info. |
| | * Click <strong>Save and Start New ACE Shipment</strong>. |
| | </div> |
| | </div> |
| | <div> |
| | <h3>Link Segment</h3> |
| | <div class="bc-cleanlist"> |
| | * Use the <strong>Same SCN</strong> as the Master. |
| | * Check the box: ☑ <strong>Split Shipment Segment</strong>. |
| | * Enter quantity for <strong>this load only</strong>. |
| | * Click <strong>Save</strong> (Commodity info auto-fills). |
| | </div> |
| | </div> |
| | </div> |
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| # Go to '''Account → Company Settings'''
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| # Under '''ACE Shipment Settings''' set '''Allow ACE "Split Shipments"''' to '''Yes'''
| | <strong>Final Step:</strong> Go back to the eManifest and click <strong>Sync with CBP</strong>. Repeat this for every load until the total quantity is zero. |
| # Click '''Save'''
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| | </div> |
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| This only needs to be done once per account.
| | <div class="bc-card" style="margin-top: 25px;"> |
| | | <h2>Reference: Master vs. Segment</h2> |
| == Creating the Master Shipment == | | {| class="wikitable" style="width:100%; margin-bottom:0;" |
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| The master shipment holds the total quantity for all segments.
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| === Step-by-Step ===
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| # Navigate to '''ACE eManifests → Start New ACE Shipment'''
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| # Enter the Shipment Control Number (PAPS number)
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| # Enter shipper, consignee, and commodity information
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| # Set the quantity as the total quantity for all loads combined
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| # Click '''Save'''
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| [[File:Start-ace-shipment.png|800px|center]]
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| === Sending the Master Shipment to CBP ===
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| From the Shipment Details page:
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| # Hover over '''Shipment Only Send to CBP'''
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| # Select '''Send Unassociated Shipment'''
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| # Wait for CBP acceptance
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| [[File:Send-unassociated-shipment.png|800px|center]]
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| Once accepted, split shipment segments may be created.
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| == Creating Split Shipment Segments ==
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| Each load crossing the border is entered as a split segment.
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| === Step-by-Step ===
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| # Navigate to '''ACE eManifests → Start New ACE eManifest'''
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| # Enter trip number, port, ETA, truck, trailer, and driver
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| # Click '''Save and Start New ACE Shipment'''
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| # Enter the same Shipment Control Number used for the master
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| # Check '''Split Shipment Segment'''
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| # Enter the quantity on this load only
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| # Click '''Save'''
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| [[File:Split-segment.png|800px|center]]
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| Commodity information is pulled automatically from the master shipment.
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| Return to the eManifest and click '''Sync with CBP'''.
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| Within 30 to 60 seconds the segment should be accepted.
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| Repeat for every load until the total quantity reaches zero.
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| == Master Shipment vs Split Shipment Segment ==
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| {| class="wikitable" | |
| ! Feature | | ! Feature |
| ! Master Shipment | | ! Master Shipment |
| ! Split Shipment Segment | | ! Split Segment |
| |- | | |- |
| | Created first | | | <strong>Sequence</strong> |
| | Yes | | | Created First |
| | No | | | Created Second |
| |- | | |- |
| | Attached to manifest | | | <strong>Manifest Status</strong> |
| | No | | | Unassociated (Standalone) |
| | Yes | | | Attached to eManifest |
| |- | | |- |
| | Quantity | | | <strong>Quantity</strong> |
| | Total of all loads | | | Total (All Loads) |
| | Individual load amount | | | Partial (Truck Load) |
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| | Commodity info
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| | Entered once
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| | Pulled automatically
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| |-
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| | Shipment control number
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| | Same number
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| | Same number
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| |} | | |} |
| | </div> |
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| [[File:Split-shipment-diagram.png|800px|center|Visual example of master shipment and split segments]]
| | {{AppPromo}} |
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| == Making Changes or Cancellations ==
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| === Changing Quantity on a Split Segment ===
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| # Detach the shipment from the manifest
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| # Cancel the eManifest
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| # Reattach the shipment using '''Quick Assign Shipment'''
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| # Edit the quantity and save
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| # Return to the eManifest and click '''Sync with CBP'''
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| === Removing a Split Shipment Segment ===
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| # Detach the shipment from the manifest
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| # Cancel the eManifest
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| === Changing the Master Shipment Control Number ===
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| # Locate the unassociated master shipment using '''Search ACE Shipments'''
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| # Open the shipment and select '''Cancel Shipment Message'''
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| # Cancel all manifests containing split segments
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| # Edit the master shipment control number and save
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| # Send '''Unassociated Shipment''' again to CBP
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| # Update each split manifest and sync with CBP
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| == Best Practices ==
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| {| class="wikitable" | |
| ! Tip
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| ! Why It Matters
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| | Always create master shipment first
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| | CBP requires it for segments
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| | Match total quantities exactly
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| | Prevent rejections
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| | Sync each segment individually
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| | Proper CBP processing
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| | Follow broker instructions
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| | Ensures port approval
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| |}
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| [[Category:ACE Manifest Guide]] | | </div> [[Category:ACE Manifest Guide]] |