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BorderConnect Onboarding and Readiness Guide: Difference between revisions

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<h1>Getting Started with BorderConnect</h1>
<h1>Getting Started: Cross-Border Prerequisites</h1>
<p>A complete roadmap for highway carriers to become compliant, authorize BorderConnect, and successfully cross the border.</p>
<p>A complete roadmap for highway carriers to obtain carrier codes, SCACs, and barcode labels before registering for eManifest software.</p>
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<span class="bc-article-pill"><i class="fas fa-flag-checkered"></i> Type: Onboarding</span>
<span class="bc-article-pill"><i class="fas fa-flag-checkered"></i> Type: Onboarding</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 20 Minutes</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 15 Minutes</span>
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<h2 style="margin-top: 0;">Overview</h2>
<h2 style="margin-top: 0;">Overview</h2>
<p>This guide walks highway carriers through every required step to become compliant and ready to submit electronic manifests using BorderConnect.</p>
<p>Before you can begin transmitting electronic manifests to border agencies, you must first establish your company's identity with both the Canadian and U.S. governments and acquire the physical barcode labels required by customs brokers.</p>


<p>The end goal is simple: your manifests are accepted early, your drivers arrive prepared, and border delays are avoided.</p>
<p>This guide walks new highway carriers through every prerequisite step to become legally compliant and ready to implement BorderConnect software.</p>


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<h3>Two Systems, One Goal</h3>
<h3>Two Systems, Two Identifiers</h3>
<strong>ACI eManifest</strong> is for shipments entering Canada (CBSA).<br>
<strong>Entering Canada (CBSA):</strong> Requires a 4-character <strong>Carrier Code</strong> and <strong>PARS</strong> barcode labels.<br>
<strong>ACE Truck eManifest</strong> is for shipments entering the United States (CBP).
<strong>Entering the U.S. (CBP):</strong> Requires a 4-letter <strong>SCAC</strong> and <strong>PAPS</strong> barcode labels.
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! Country !! Government System !! What You Must Have Ready
! Country !! Government System !! What You Must Have Ready
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| <strong>Canada</strong> || CBSA + CARM Portal || Carrier Code, CARM Portal access, ACI authorization
| <strong>Canada</strong> || CBSA ACI eManifest || Carrier Code, CARM Portal access, PARS Barcode Labels
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|-
| <strong>United States</strong> || CBP ACE || SCAC Code, ACE Portal account (optional but recommended)
| <strong>United States</strong> || CBP ACE Manifest || SCAC Code, PAPS Barcode Labels
|}
|}
<p style="margin-top: 15px;">Once these government requirements are met, you can begin using BorderConnect live.</p>
<p style="margin-top: 15px;">Once these government and physical requirements are met, you can register for your software.</p>
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Crossing into Canada (CBSA & ACI)</h2>
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 1: Canadian Requirements (CBSA)</h2>
<p>CBSA requires all highway commercial cargo data to be transmitted electronically and accepted <strong>at least one hour before arrival</strong> at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref></p>


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<h3><span class="bc-step-circle">1</span> Obtain a Carrier Code</h3>
<h3><span class="bc-step-circle">1</span> Obtain a CBSA Carrier Code</h3>
<p>A <strong>Carrier Code</strong> is a four-character identifier required to transact with CBSA. You request this through the <strong>CARM Client Portal</strong>.</p>
<p>A <strong>Carrier Code</strong> is a four-character unique identifier required by the Canada Border Services Agency (CBSA) for all highway carriers crossing into Canada. You must request this code directly through the CBSA Assessment and Revenue Management (CARM) portal.</p>
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* <strong>Log in</strong> to the [https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/ CARM Client Portal].
* <strong>Log in</strong> to the [https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/ CARM Client Portal].
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<strong>Note:</strong> If you already have a carrier code, ensure it is linked to your CARM business account.
<strong>Note:</strong> If you already have an existing carrier code, simply ensure it is linked to your new CARM business account.
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 2: U.S. Requirements (CBP)</h2>
<h3><span class="bc-step-circle">2</span> Authorize BorderConnect (Delegation of Authority)</h3>
<p>For BorderConnect to transmit data on your behalf, you must grant access inside the CARM Client Portal.</p>
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* In the CARM Portal, navigate to <strong>Manage pending employees / third party requests</strong>.
* Approve the transaction request from <strong>BorderConnect</strong> (or your service provider).
* Assign the role of <strong>Business Management</strong> or <strong>Program Management</strong> to ensure full filing capabilities.
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<h3><span class="bc-step-circle">3</span> Meet the One-Hour Rule</h3>
<p>ACI data (Manifest + Shipments) must be on file and accepted for one hour before the driver arrives.</p>
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<strong>Avoid Penalties:</strong> Failure to meet the one-hour window may result in AMPS penalties or refused entry.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Crossing into the United States (CBP & ACE)</h2>
<p>CBP requires ACE Truck Manifests to be submitted and accepted <strong>one hour before arrival</strong> at the border.<ref>CBP. "ACE Truck Manifest User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref></p>


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<h3><span class="bc-step-circle">1</span> Standardize Your Data</h3>
<h3><span class="bc-step-circle">2</span> Obtain a SCAC Code</h3>
<p>To ensure smooth processing in ACE, your trip and equipment data must match exactly what the driver presents.</p>
<p>To cross commercially into the United States, U.S. Customs and Border Protection (CBP) strictly requires all carriers to possess a <strong>Standard Carrier Alpha Code (SCAC)</strong>. This is a unique two-to-four-letter code used to identify transportation companies.</p>
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* <strong>Tractor/Trailer:</strong> Use accurate unit numbers and license plates.
* The SCAC is assigned and maintained by the <strong>National Motor Freight Traffic Association (NMFTA)</strong>.
* <strong>Trip Reference:</strong> Create a unique trip number for every crossing (e.g., <code>SCAC + Date + Unit</code>).
* Apply for your SCAC online directly through the NMFTA portal.
* <strong>Shipper/Consignee:</strong> Ensure names and addresses match the Bill of Lading exactly.
* Note that SCAC codes must be renewed annually to remain active and valid in CBP systems.
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 3: Ordering Cross-Border Barcodes (PARS & PAPS)</h2>
<h3><span class="bc-step-circle">2</span> Coordinate with Broker (PAPS)</h3>
<p>ACE is a dual-filing system. You file the <strong>Manifest</strong>, and the customs broker files the <strong>Entry</strong>.</p>
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* Provide the broker with your <strong>SCAC</strong> and <strong>PAPS Number</strong>.
* Wait for the broker to file their entry.
* In BorderConnect, look for the status <strong>"Complete Manifest and Entry Numbers on File"</strong> before sending the driver.
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Setting Up BorderConnect</h2>
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<p>Before creating your first manifest, configure your account to save time later.</p>
<p>Electronic manifests alone are not enough to cross the border. You must physically affix sequential barcode labels to your commercial invoices and Bills of Lading (BOL). These scannable barcodes are what the customs broker uses to file the entry, and what the border officer scans to release the truck.</p>


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<h3>1. Register Carrier Codes</h3>
<h4>πŸ‡¨πŸ‡¦ Entering Canada: PARS Labels</h4>
Enter your codes so BorderConnect knows who is filing.
<p>The <strong>Pre-Arrival Review System (PARS)</strong> is the default clearance method for commercial goods entering Canada. The PARS barcode label consists of your 4-character CBSA Carrier Code followed by a unique, sequential shipment number.</p>
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* Go to <strong>Account ➀ Company Settings</strong>.
* <strong>Workflow:</strong> You affix this label to the commercial invoice and send it to the Canadian customs broker so they can set up the shipment with the CBSA in advance.
* Enter your <strong>Canadian Carrier Code</strong> (4 digits).
* Enter your <strong>US SCAC Code</strong> (4 letters).
* Click <strong>Save</strong>.
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<h3>2. Create Profiles</h3>
<h4>πŸ‡ΊπŸ‡Έ Entering USA: PAPS Labels</h4>
Pre-load your assets to make manifesting instant.<ref>BorderConnect. "BorderConnect Software User Guide." https://wiki.borderconnect.com/index.php/BorderConnect_Software_User_Guide</ref>
<p>The <strong>Pre-Arrival Processing System (PAPS)</strong> is the default shipment type for commercial goods entering the United States. The PAPS barcode label begins with your 4-letter SCAC code, followed by a unique sequential number.</p>
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* <strong>Drivers:</strong> Enter name, CDL, and FAST/Passport info.
* <strong>Workflow:</strong> You affix this label to the paperwork and send it to the U.S. customs broker so they can file an entry referencing that exact PAPS number before you arrive.
* <strong>Trucks:</strong> Enter Unit #, VIN, and Plate.
* <strong>Trailers:</strong> Enter Unit # and Plate.
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Driver Documentation</h2>
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<h3>Where to Order Compliant Labels</h3>
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<h3>What the Driver Needs</h3>
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<p>To ensure your barcodes scan correctly at the primary inspection booth and comply with all CBSA and CBP specifications, you must order them from a certified printer.</p>
<h4>πŸ‡ΊπŸ‡Έ Entering USA (ACE)</h4>
<p><strong>[https://www.borderprint.com BorderPrint]</strong> specializes in cross-border print essentials. You can easily order CBSA-approved PARS labels and CBP-approved PAPS labels (available in sheets, rolls, or even digital formats for rush orders) and have them shipped next-day directly to your dispatch office.</p>
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* <strong>ACE Cover Sheet:</strong> Optional but recommended. Can act as proof of filing.
* <strong>PAPS Stickers:</strong> Placed on the invoice/BOL.
* <strong>Passport/Visa:</strong> Valid WHTI-compliant document.
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<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Phase 4: Ready for BorderConnect</h2>
<h4>πŸ‡¨πŸ‡¦ Entering Canada (ACI)</h4>
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* <strong>ACI Lead Sheet:</strong> <strong>Mandatory</strong>. Must contain a barcode of the CRN (Trip Number) or CCN (Cargo Control Number).
<p>Once you have successfully obtained your CBSA Carrier Code, your NMFTA SCAC code, and have ordered your physical PARS and PAPS barcode labels from BorderPrint, you have completed all mandatory government and physical prerequisites.</p>
* <strong>PARS Stickers:</strong> Placed on the invoice/BOL for broker clearance.
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<p>You are now fully prepared to set up your eManifest software, enter your company credentials, and begin transmitting electronic trips directly to the border agencies to clear your freight.</p>
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<h3>Next Steps in BorderConnect</h3>
<strong>Next Step:</strong> Proceed to the [[Registering_With_BorderConnect|Registering With BorderConnect]] guide to set up your account and start your free trial.
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* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create your first ACI eManifest (Canada)]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create your first ACE Manifest (USA)]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|How to print Driver Lead Sheets]]
* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
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Revision as of 14:30, 11 February 2026

πŸ”– This article is part of the BorderConnect Software User Guide and the Customs Compliance Guide

Getting Started: Cross-Border Prerequisites

A complete roadmap for highway carriers to obtain carrier codes, SCACs, and barcode labels before registering for eManifest software.

Overview

Before you can begin transmitting electronic manifests to border agencies, you must first establish your company's identity with both the Canadian and U.S. governments and acquire the physical barcode labels required by customs brokers.

This guide walks new highway carriers through every prerequisite step to become legally compliant and ready to implement BorderConnect software.

Two Systems, Two Identifiers

Entering Canada (CBSA): Requires a 4-character Carrier Code and PARS barcode labels.
Entering the U.S. (CBP): Requires a 4-letter SCAC and PAPS barcode labels.

πŸš€ Quick Readiness Checklist

Country Government System What You Must Have Ready
Canada CBSA ACI eManifest Carrier Code, CARM Portal access, PARS Barcode Labels
United States CBP ACE Manifest SCAC Code, PAPS Barcode Labels

Once these government and physical requirements are met, you can register for your software.

Phase 1: Canadian Requirements (CBSA)

1 Obtain a CBSA Carrier Code

A Carrier Code is a four-character unique identifier required by the Canada Border Services Agency (CBSA) for all highway carriers crossing into Canada. You must request this code directly through the CBSA Assessment and Revenue Management (CARM) portal.

  • Log in to the CARM Client Portal.
  • Register your business and complete the Carrier Code application.
  • Receive your assigned 4-character code (e.g., 8000).

Note: If you already have an existing carrier code, simply ensure it is linked to your new CARM business account.

Phase 2: U.S. Requirements (CBP)

2 Obtain a SCAC Code

To cross commercially into the United States, U.S. Customs and Border Protection (CBP) strictly requires all carriers to possess a Standard Carrier Alpha Code (SCAC). This is a unique two-to-four-letter code used to identify transportation companies.

  • The SCAC is assigned and maintained by the National Motor Freight Traffic Association (NMFTA).
  • Apply for your SCAC online directly through the NMFTA portal.
  • Note that SCAC codes must be renewed annually to remain active and valid in CBP systems.

Phase 3: Ordering Cross-Border Barcodes (PARS & PAPS)

Electronic manifests alone are not enough to cross the border. You must physically affix sequential barcode labels to your commercial invoices and Bills of Lading (BOL). These scannable barcodes are what the customs broker uses to file the entry, and what the border officer scans to release the truck.

πŸ‡¨πŸ‡¦ Entering Canada: PARS Labels

The Pre-Arrival Review System (PARS) is the default clearance method for commercial goods entering Canada. The PARS barcode label consists of your 4-character CBSA Carrier Code followed by a unique, sequential shipment number.

  • Workflow: You affix this label to the commercial invoice and send it to the Canadian customs broker so they can set up the shipment with the CBSA in advance.

πŸ‡ΊπŸ‡Έ Entering USA: PAPS Labels

The Pre-Arrival Processing System (PAPS) is the default shipment type for commercial goods entering the United States. The PAPS barcode label begins with your 4-letter SCAC code, followed by a unique sequential number.

  • Workflow: You affix this label to the paperwork and send it to the U.S. customs broker so they can file an entry referencing that exact PAPS number before you arrive.

Where to Order Compliant Labels

To ensure your barcodes scan correctly at the primary inspection booth and comply with all CBSA and CBP specifications, you must order them from a certified printer.

BorderPrint specializes in cross-border print essentials. You can easily order CBSA-approved PARS labels and CBP-approved PAPS labels (available in sheets, rolls, or even digital formats for rush orders) and have them shipped next-day directly to your dispatch office.

Phase 4: Ready for BorderConnect

Once you have successfully obtained your CBSA Carrier Code, your NMFTA SCAC code, and have ordered your physical PARS and PAPS barcode labels from BorderPrint, you have completed all mandatory government and physical prerequisites.

You are now fully prepared to set up your eManifest software, enter your company credentials, and begin transmitting electronic trips directly to the border agencies to clear your freight.

Next Step: Proceed to the Registering With BorderConnect guide to set up your account and start your free trial.

πŸ“±

eManifesting in your pocket. Process ACE & ACI eManifests, track shipments in real-time, and upload documents instantlyβ€”anytime, anywhere.

References