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<h1 style="margin-bottom:5px;">BorderConnect Support Wiki</h1>
<div id="mp-welcome"><h1>Welcome to the [[BorderConnect_Wiki:About|BorderConnect Support Wiki]]</h1></div>
<p style="font-size:16px; color:#555; max-width:900px;">
<div id="mp-free">a free information resource for BorderConnect customers and cross-border highway carriers.</div>
Your central knowledge base for BorderConnect software, ACE & ACI eManifest filing, and cross-border customs compliance.
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<div style="margin-top:15px;">
<div id="articlecount">[[Special:Statistics|{{NUMBEROFARTICLES}}]] articles and [[Special:MediaStatistics|437]] images.</div>
'''Get started quickly:'''
* [[BorderConnect_Software_User_Guide|Using BorderConnect Software]]
* [[ACE_Manifest_Software_User_Guide_(CBP)|Filing ACE Manifests (U.S.)]]
* [[ACI_eManifest_Software_User_Guide_(CBSA)|Filing ACI eManifests (Canada)]]
* [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Basics]]
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<h2 id="mp-tfa-h2" class="mp-h2">Featured Article</h2>
<div id="mp-tfa" class="mp-contains-float">
[[File:File-import-wizard-home-screen.jpg|thumb|250|right|File Import Wizard Home Page]]The '''BorderConnect File Import Wizard''' allows users easily import their internal company data into BorderConnect. The Import Wizard helps user to import data for shippers, consignees, vehicles, trailers, drivers, passengers and more so they can be used on ACE and ACI eManifests. For questions or support with troubleshooting a file upload, contact BorderConnect's [https://www.borderconnect.com/contact 24/7 technical support.] [[Import_Wizard_(ACE_and_ACI_eManifest)|('''Full article...''')]]
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<h2 id="mp-itn-h2" class="mp-h2">Featured Tutorial Video</h2>


<div id="mp-itn" class="mp-contains-float">{{#ev:youtube|p-RKs3izmCs|420|left|Introducing BorderConnect QP In-Bond Filing.}}</div>
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<div class="mp-box" style="padding:20px;">
<h2 id="mp-tfa-h2" class="mp-h2">ACI eManifest Guide</h2>
<h2>Core Guides</h2>


{| class="wikitable" style="width:100%;"
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* [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifest Software User Guide]]
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* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and Submitting an ACI eManifest]]
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Correcting Rejected ACI eManifests]]
* [[In Bond (CBSA Shipment Type)|Creating an In-Bond Shipment in ACI]]
* [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types for ACI eManifest]]
* [[CBSA Highway Ports|CBSA Highway Port Listing]]
* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG ACI eManifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]
</div>


'''🟦 ACI eManifest (CBSA)'''
<h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
* [[ACI_eManifest_Software_User_Guide_(CBSA)|Software User Guide]]
<div id="mp-dyk" class="mp-contains-float">
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create & Submit ACI eManifests]]
* ...An '''[[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|ACI eManifest lead sheet]]''' is required to be presented by the driver each time the driver enters Canada using ACI. Although carriers are free to design and produce their own ACI lead sheets, BorderConnect provides 2 useful features to automatically generate lead sheets for you.
* [[Correcting Rejected ACI eManifests (ACI eManifest)|Correct Rejected Manifests]]
* ...When reporting an '''[[In_Bond_(CBSA_Shipment_Type)|In-Bond shipment in ACI]]''', it is important to note that the Sub Location, which is normally optional, becomes a mandatory field and must be completed on both the manifest and shipment sections.
* [[Shipment Types For ACE and ACI eManifest|CBSA Shipment Types]]
</div>
* [[CBSA Highway Ports|CBSA Highway Ports]]
</div>
* [https://www.youtube.com/watch?v=BHFylIHdtXc&list=PLQOGduPMk-2bXZWioPJEkh9f2uzlEOZQG Video Tutorials]


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<h2 id="mp-itn-h2" class="mp-h2">ACE Manifest Guide</h2>


'''🟥 ACE Manifest (CBP)'''
<div id="mp-itn" class="mp-contains-float">
* [[ACE_Manifest_Software_User_Guide_(CBP)|Software User Guide]]
* [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifest Software User Guide]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create & Submit ACE Manifests]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Creating and Submitting an ACE Manifest]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correct Rejected Manifests]]
* [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond Shipments]]
* [[ACE_In_Bond_(CBP_Shipment_Type)|Creating an ACE In-Bond Shipment]]
* [[CBP Highway Ports|CBP Highway Ports]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|CBP Shipment Types for ACE Manifest]]
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU Video Tutorials]
* [[CBP Highway Ports|CBP Highway Port Listing]]
|}
* [https://www.youtube.com/watch?v=qA1bJAuAUTI&list=PLQOGduPMk-2al0wBZZ4QEtbkZie0R-lFU ACE Manifest Video Tutorials]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]</div>
<h2 id="mp-otd-h2" class="mp-h2">Did you know...</h2>


<div id="mp-otd" class="mp-contains-float">
* ...The '''[[ACE_Shipment_CSV_Upload_Feature_(ACE_Manifest)|CSV upload feature]]''' is designed for users who have a significant amount of shipments on a single trip and would like to avoid entering data separately for each shipment.
* ...'''[[Creating_and_Managing_Insurance_Policies_(ACE_Manifest)|Insurance Policies]]''' are required if your truck is taking a shipment into the U.S. on an ACE Manifest with hazardous goods. To assign an insurance policy to a truck, go to the Manage Data menu option at the top of the page and click Insurance Policies.
</div>
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<div class="mp-box" style="padding:20px;">
<h2 id="mp-tfa-h2" class="mp-h2">U.S. In-Bond Manager Guide</h2>
<h2>Advanced & Specialized Tools</h2>


{| class="wikitable" style="width:100%;"
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* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Software User Guide]]
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* [[In_Bond_Manager_Dashboard_(U.S._In-Bond_Manager)|In Bond Manager Dashboard]]
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Reporting In Bond Arrivals and Exports]]
* [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Creating and Submitting a New QP In-Bond]]
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Sending In-Bond Status Queries]]
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Sending In-Bond Port Diversions]]
* [[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|Creating and Managing In-Bond Sequences]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln U.S. In-Bond Manager Video Tutorials]</div>


'''📦 U.S. In-Bond Manager'''
<h2 id="mp-dyk-h2" class="mp-h2">Did you know...</h2>
* [[US_In_Bond_Manager_Guide_(CBP)|In-Bond Manager Guide]]
<div id="mp-dyk" class="mp-contains-float">
* [[Creating_and_Submitting_a_New_QP_In-Bond_(U.S._In-Bond_Manager)|Create QP In-Bonds]]
* ...The '''[[ACE_In_Bond_Sequences_(ACE_Manifest_/_U.S._In-Bond_Manager)|In-Bond Sequence Page]]''' is where the user can create and manage sequences of In-Bond entry numbers assigned to them from CBP and entered into BorderConnect ACE Manifest software or U.S. In-Bond Manager.
* [[Reporting_In_Bond_Arrivals_and_Exports_(U.S._In-Bond_Manager)|Arrivals & Exports]]
* ...Sending a '''[[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|U.S. In-Bond Port Diversion Request]]''' to CBP is common if the incorrect U.S. in-bond destination was originally entered when the in-bond was filed or the in-bond must move to a different destination than wheat was originally intended.
* [[Send_In-Bond_Status_Query_Page_(U.S._In-Bond_Manager)|Status Queries]]
</div>
* [[Send_In-Bond_Port_Diversion_Page_(U.S._In-Bond_Manager)|Port Diversions]]
</div>
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2Yz8S-4Ft-ssBXi3lm1gYln Video Tutorials]


| style="width:50%; vertical-align:top;" |
<div id="mp-right-software" class="MainPageBG mp-box">
<h2 id="mp-itn-h2" class="mp-h2">BorderConnect Software Guide</h2>


'''🧩 BorderConnect Software'''
<div id="mp-itn" class="mp-contains-float">
* [[BorderConnect_Software_User_Guide|Main Software Guide]]
* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|eManifest Lead Sheets]]
* [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Software User Guide]]
* [[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating eManifest Lead Sheets]]
* [[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trucks]]
* [[Creating_and_Maintaining_Truck_Profiles_(ACE_and_ACI_eManifest)|Truck, Trailer & Driver Management]]
* [[Creating_and_Maintaining_Trailer_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Trailers]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE Video Tutorials]
* [[Creating_and_Maintaining_Driver_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Drivers]]
|}
* [[Creating_and_Maintaining_Passenger_Profiles_(ACE_and_ACI_eManifest)|Managing and Maintaining Passengers]]
* [https://www.youtube.com/playlist?list=PLQOGduPMk-2YrdzXavRyI__exPjr-ZHVE BorderConnect Software Video Tutorials]</div>
<h2 id="mp-otd-h2" class="mp-h2">Did you know...</h2>


<div id="mp-otd" class="mp-contains-float">
* ...with '''[[E-Manifest_Sync_Feature_(ACE_and_ACI_eManifest)|eManifest Sync]]''' the user can freely edit or change the details on an ACE or ACI eManifest, then click the 'Sync with CBP' or 'Sync with CBSA' button at the top of the eManifest details page after the changes to the eManifest are made.
* ...The '''[[E-Manifest_Tracking_Feature_(ACE_and_ACI_eManifest)|eManifest Tracking Feature]]''' allows you to receive updates by email and screen notification when a manifest gets responses from customs. Whereas normally you might just check back on your manifest when it's convenient for you, this feature is designed to help out in situations where you want to leave your manifest and do other things.
</div>
</div>
</div>
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<h2 id="mp-tfp-h2" class="mp-h2">Featured BorderConnect Screenshot</h2>


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[[image:Aceinbond3.png|700px|center]]<div style="padding-top: 10px;">This BorderConnect screenshot is of the '''Assign ACE In-Bond Information''' page when creating an '''[[ACE_In_Bond_(CBP_Shipment_Type)|ACE In-Bond]]''' in BorderConnect. It is accessed when creating an ACE Shipment that requires in-bond information to be added to the shipment.


<div class="mp-box" style="padding:20px;">
This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data and other required bond information.
<h2>Compliance & Reference</h2>


<ul>
The Assign In-Bond Information page is required when in-bond shipments are created and submitted in the ACE system, as opposed to a customs broker filing them using ABI. [[ACE_In_Bond_(CBP_Shipment_Type)|('''Full article...''')]]
<li>[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]</li>
</div>
<li>[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]</li>
</div>
<li>[[Customs_Glossary_Guide|Customs Glossary]]</li>
<li>[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|Service Provider Guide]]</li>
<li>[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification (WACM)]]</li>
</ul>
</div>
</div>


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<h2 id="mp-other" class="mp-h2">Other Areas of BorderConnect Wiki</h2>


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<h2>Featured Video</h2>
*'''[[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|RNS-PARS Software Guide]]''' – Learn how to use all the features of BorderConnect RNS-PARS Software.
{{#ev:youtube|p-RKs3izmCs|720|center|Introducing BorderConnect QP In-Bond Filing}}
*'''[[Warehouse_Arrival_Certification_Message_(WACM)_Guide_(CBSA)|Warehouse Arrival Certification Message (WACM) Guide]]''' – Information guide about using BorderConnect's (WACM) feature with RNS.
*'''[[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]''' – General Information on getting cross-border authority and details about trusted trader programs.
*'''[[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]''' – Learn how to fill out BorderConnect fax forms and send your eManifest info to us.
*'''[[Service_Provider_Guide_(ACE_and_ACI_eManifest)|eManifest Service Provider Guide]]''' – This guide offers instructions on using BorderConnect as an eManifest Service Provider.
*'''[[Shipment_Types_For_ACE_and_ACI_eManifest|Shipment Release Types]]''' – View all CBP and CBSA shipment release types and their definitions and requirements.
*'''[[Customs_Glossary_Guide|Customs Glossary]]''' – A glossary of customs terms and acronyms used in cross-border trade and BorderConnect.
*'''[[Import_Wizard_(ACE_and_ACI_eManifest)|File Import Wizard Guide]]''' – The File Import Wizard helps users import eManifest data into BorderConnect.
</div>
</div>
<h2 id="mp-sister" class="mp-h2">BorderConnect On The Internet</h2>


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<div id="mp-sister-content">
 
The BorderConnect Wiki is compiled, written and maintained by employees of BorderConnect for the purpose of helping cross-border highway carriers get the information they need to stay informed and compliant. Below, you can visit other websites and social media profiles for our brand.
<div class="mp-box" style="padding:20px;">
<h2>BorderConnect Online</h2>


<ul id="sister-projects-list">
<ul id="sister-projects-list">
<li>[[File:Borderconnect-icon.jpg|35px|link=https://www.borderconnect.com]] [https://www.borderconnect.com BorderConnect]</li>
<li>
<li>[[File:Borderconnect-youtube-icon.png|35px|link=https://www.youtube.com/c/borderconnectofficial]] [https://www.youtube.com/c/borderconnectofficial YouTube]</li>
  <div>[[File:Borderconnect-icon.jpg|35px|link=https://www.borderconnect.com|BorderConnect|alt=BorderConnect logo]]</div>
<li>[[File:Borderconnect-linkedin-icon.png|35px|link=https://www.linkedin.com/company/borderconnect]] [https://www.linkedin.com/company/borderconnect LinkedIn]</li>
  <div><span>[https://www.borderconnect.com '''BorderConnect''']</span><br/>Visit BorderConnect</div>
<li>[[File:Borderconnect-bluesky-logo.jpg|35px|link=https://bsky.app/profile/borderconnect.com]] [https://bsky.app/profile/borderconnect.com Bluesky]</li>
</li>
<li>[[File:Borderprint-icon.jpg|35px|link=https://www.borderprint.com]] [https://www.borderprint.com BorderPrint]</li>
<li>
  <div>[[File:Borderconnect-youtube-icon.png|35px|link=https://www.youtube.com/c/borderconnectofficial|YouTube|alt=BorderConnect on YouTube]]</div>
  <div><span>[https://www.youtube.com/c/borderconnectofficial '''YouTube''']</span><br/>BorderConnect on YouTube</div>
</li>
<li>
  <div>[[File:Borderconnect-facebook-icon.png|35px|link=https://www.facebook.com/borderconnect|Facebook|alt=BorderConnect on Facebook]]</div>
  <div><span>[https://www.facebook.com/borderconnect '''Facebook''']</span><br/>BorderConnect on Facebook</div>
</li>
<li>
  <div>[[File:Borderconnect-bluesky-logo.jpg|35px|link=https://bsky.app/profile/borderconnect.com|Bluesky|alt=BorderConnect on Bluesky]]</div>
  <div><span>[https://bsky.app/profile/borderconnect.com '''Bluesky''']</span><br/>BorderConnect on Bluesky</div>
</li>
<li>
  <div>[[File:Borderconnect-linkedin-icon.png|35px|link=https://www.linkedin.com/company/borderconnect|Linkedin|alt=BorderConnect on Linkedin]]</div>
  <div><span>[https://www.linkedin.com/company/borderconnect '''Linkedin''']</span><br/>BorderConnect on Linkedin</div>
</li>
<li>
  <div>[[File:Borderprint-icon.jpg|35px|link=https://www.borderprint.com|BorderPrint|alt=BorderPrint logo]]</div>
  <div><span>[https://www.borderprint.com '''BorderPrint''']</span><br/>Visit BorderPrint</div>
</li>
</ul>
</ul>
</div>
</div>
__NOTOC____NOEDITSECTION__

Revision as of 16:34, 22 January 2026

a free information resource for BorderConnect customers and cross-border highway carriers.
194 articles and 437 images.

Featured Article

File Import Wizard Home Page
The BorderConnect File Import Wizard allows users easily import their internal company data into BorderConnect. The Import Wizard helps user to import data for shippers, consignees, vehicles, trailers, drivers, passengers and more so they can be used on ACE and ACI eManifests. For questions or support with troubleshooting a file upload, contact BorderConnect's 24/7 technical support. (Full article...)

Featured Tutorial Video

Introducing BorderConnect QP In-Bond Filing.

ACI eManifest Guide

Did you know...

  • ...An ACI eManifest lead sheet is required to be presented by the driver each time the driver enters Canada using ACI. Although carriers are free to design and produce their own ACI lead sheets, BorderConnect provides 2 useful features to automatically generate lead sheets for you.
  • ...When reporting an In-Bond shipment in ACI, it is important to note that the Sub Location, which is normally optional, becomes a mandatory field and must be completed on both the manifest and shipment sections.

ACE Manifest Guide

Did you know...

  • ...The CSV upload feature is designed for users who have a significant amount of shipments on a single trip and would like to avoid entering data separately for each shipment.
  • ...Insurance Policies are required if your truck is taking a shipment into the U.S. on an ACE Manifest with hazardous goods. To assign an insurance policy to a truck, go to the Manage Data menu option at the top of the page and click Insurance Policies.

U.S. In-Bond Manager Guide

Did you know...

  • ...The In-Bond Sequence Page is where the user can create and manage sequences of In-Bond entry numbers assigned to them from CBP and entered into BorderConnect ACE Manifest software or U.S. In-Bond Manager.
  • ...Sending a U.S. In-Bond Port Diversion Request to CBP is common if the incorrect U.S. in-bond destination was originally entered when the in-bond was filed or the in-bond must move to a different destination than wheat was originally intended.

BorderConnect Software Guide

Did you know...

  • ...with eManifest Sync the user can freely edit or change the details on an ACE or ACI eManifest, then click the 'Sync with CBP' or 'Sync with CBSA' button at the top of the eManifest details page after the changes to the eManifest are made.
  • ...The eManifest Tracking Feature allows you to receive updates by email and screen notification when a manifest gets responses from customs. Whereas normally you might just check back on your manifest when it's convenient for you, this feature is designed to help out in situations where you want to leave your manifest and do other things.

Featured BorderConnect Screenshot

This BorderConnect screenshot is of the Assign ACE In-Bond Information page when creating an ACE In-Bond in BorderConnect. It is accessed when creating an ACE Shipment that requires in-bond information to be added to the shipment.

This page allows the user to add specific information to an ACE shipment related to an ACE In-Bond, such as adding the in-bond entry type, adding an in-bond entry number, a U.S. in-bond destination, a foreign destination if it qualifies as a type-62 Transportation and Exportation bond, bonded carrier ID, departure data and other required bond information.

The Assign In-Bond Information page is required when in-bond shipments are created and submitted in the ACE system, as opposed to a customs broker filing them using ABI. (Full article...)

Other Areas of BorderConnect Wiki

BorderConnect On The Internet

The BorderConnect Wiki is compiled, written and maintained by employees of BorderConnect for the purpose of helping cross-border highway carriers get the information they need to stay informed and compliant. Below, you can visit other websites and social media profiles for our brand.