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== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) ==
== Crossing into Canada (CBSA ACI eManifest & CARM Client Portal) ==


CBSA’s highway ACI/eManifest guidance states that the Highway Cargo Document (and Combined Highway Document) may be submitted up to 30 days in advance, but must be received and validated by CBSA at least '''one hour prior to arrival''' at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>   
CBSA’s highway ACI/eManifest guidance states that the Highway Cargo Document (and Combined Highway Document) may be submitted up to 30 days in advance, but must be received and validated at least '''one hour prior to arrival''' at the First Port of Arrival (FPOA).<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>   
CBSA’s eManifest Portal User Guide also states that trade documents must be received and validated at least one hour prior to arrival at the FPOA.<ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>
CBSA’s eManifest Portal User Guide also states that trade documents must be received and validated at least one hour prior to arrival at the FPOA.<ref>CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>
=== Suggested screenshots to add (Canada) ===
Use screenshots from your environment wherever possible (recommended). File names below are placeholders.
* CARM Client Portal landing page (login/registration)
  [[File:carm-portal-landing.png|900px|thumb|center|CARM Client Portal landing page (login/registration)]]
* CARM: Enrol in the Carrier program (menu path / enrolment screen)
  [[File:carm-enrol-carrier-program.png|900px|thumb|center|CARM: Enrolment in the CBSA Carrier program]]
* CARM: Delegation of Authority (pending requests / manage delegations)
  [[File:carm-delegation-authority.png|900px|thumb|center|CARM: Delegation of Authority (approve broker/service provider access)]]
* BorderConnect: ACI accepted status/time stamp (submission results)
  [[File:borderconnect-aci-accepted.png|900px|thumb|center|BorderConnect: Example ACI acceptance/status screen]]
* Driver lead sheet / trip summary example (your template)
  [[File:aci-driver-leadsheet.png|900px|thumb|center|Example: Driver lead sheet / trip summary (Canada)]]


=== Step 1: Obtain a CBSA Carrier Code ===
=== Step 1: Obtain a CBSA Carrier Code ===
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A CBSA carrier code is a four-character unique identifier required to transact business with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref>
A CBSA carrier code is a four-character unique identifier required to transact business with CBSA (highway, marine, air, rail).<ref>CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html</ref>


CBSA’s Highway Carrier Code Application guidance describes the process:
CBSA’s Highway Carrier Code Application guidance explains the process:
# Create an account in the CARM Client Portal (CCP)
# Create an account in the CARM Client Portal (CCP)
# Complete the carrier code application in the CCP
# Complete the carrier code application in the CCP
# After you receive your carrier code, apply to transmit ACI to CBSA and complete the testing process (as applicable)<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
# After receiving the carrier code, apply to transmit ACI and complete any required testing<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>


CBSA also notes that new carriers can request a carrier code in the CARM Client Portal when registering.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref>
CBSA also notes that new carriers can request a carrier code when registering in the CARM Client Portal.<ref>CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html</ref>


=== Step 2: Set up your CARM Client Portal access ===
=== Step 2: Set up your CARM Client Portal access ===


The CARM Client Portal is CBSA’s portal for account access, onboarding documentation, and program enrolment workflows.<ref>CARM Client Portal (login/registration). https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref><ref>CBSA. "User guides – CARM Client Portal (Onboarding documentation)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref>
The CARM Client Portal is CBSA’s official platform for business enrollment, user access, and program enrolment workflows.<ref>CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/</ref>
CBSA provides onboarding documentation and user guides for portal processes.<ref>CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation</ref>


Practical onboarding checklist:
Within the portal you must:
# Create user access in CCP (ensure your business profile is correctly established/linked)
# Create and link your business profile
# Assign internal roles so your staff can manage enrolment and approvals inside CCP
# Assign internal roles and permissions 
# Complete program enrolments needed for your operations (Carrier program; ACI/eManifest transmission readiness)
# Complete program enrolments required for carrier operations


CBSA provides a step-by-step user guide for enrolling in the Carrier program in the CCP.<ref>CBSA (CARM CCP). "User Guide – Enrol in the Carrier program (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>
CBSA publishes a specific user guide for enrolling in the Carrier program.<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>


=== Step 3: Delegation of Authority (brokers and/or service providers) ===
=== Step 3: Delegation of Authority (brokers and service providers) ===


If you need a broker or third-party service provider to act on your behalf in CBSA systems, CBSA documents how Delegation of Authority works inside the portal.
If a customs broker or third-party service provider will act on your behalf, CBSA requires Delegation of Authority to be managed inside the CARM Client Portal.


* Delegation of Authority user guide (PDF)<ref>CBSA (CARM CCP). "User Guide – Delegation of Authority in the CARM Client Portal (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref>
CBSA guidance includes:
* CBSA walkthrough on delegating authority to a third party service provider (video transcript page)<ref>CBSA. "How to set up a delegation of authority for a third party service provider in the CARM Client Portal." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref>
* Delegation of Authority user guide (PDF)<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref>
* Official walkthrough for delegating authority to a third party service provider<ref>CBSA. "How to set up a delegation of authority for a third party service provider in the CARM Client Portal." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html</ref>


Practical onboarding checklist:
Practical onboarding checklist:
# Decide which parties need access (broker and/or service provider)
# Identify which brokers or service providers need access
# Review any pending requests in CCP
# Review and approve pending requests in CCP
# Approve the correct permissions so your broker/service provider can support your CBSA transactions
# Confirm permissions are correctly assigned 


=== Step 4: Confirm you can meet the ACI highway timing requirement ===
=== Step 4: Meet the ACI highway timing requirement ===


CBSA highway ACI/eManifest rules require the data be received and validated at least one hour prior to arrival at the FPOA.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
CBSA requires highway cargo and conveyance data to be received and validated at least one hour prior to arrival at the FPOA.<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>


CBSA Memorandum D3-4-2 includes an operational caution: properly formatted messages submitted with less than one hour of review time may be accepted but can generate an "insufficient review time" warning, and AMPS may be applicable.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>
CBSA Memorandum D3-4-2 further explains that submissions with insufficient review time may trigger warnings and possible AMPS enforcement.<ref>CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref>


Dispatch readiness checklist (Canada):
Dispatch readiness tips:
* Plan submissions so they are accepted and validated before the one-hour window
* Submit early enough to ensure acceptance before the one-hour window
* Update ETA/plans when trips change to avoid late submissions
* Update submissions when ETAs change
* Ensure conveyance + cargo references match your paperwork and dispatch info
* Keep manifest and paperwork data consistent 


=== Step 5: Broker coordination (PARS shipments) ===
=== Step 5: Broker coordination (PARS shipments) ===


Many Canadian commercial shipments require broker clearance before release. For onboarding, confirm:
Many Canadian imports require broker clearance prior to release. During onboarding:
* Your broker has your correct CBSA carrier code
 
* Your shipment identifiers (CCNs / references) align between carrier reporting and broker entry processes
* Confirm brokers have your correct CBSA carrier code
* Dispatch timing supports both ACI acceptance and broker certification before arrival
* Ensure shipment identifiers align between ACI filings and broker entries 
* Build timing into dispatch so clearance is completed before arrival


=== Step 6: Driver readiness (Canada) ===
=== Step 6: Driver readiness (Canada) ===


Before dispatch, ensure the driver has:
Before dispatch:
* Port of entry and ETA (consistent with what was transmitted)
 
* Paperwork per your SOP
* Confirm ACI acceptance at least one hour before arrival<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
* Trip references/lead sheet used by your operation
* Ensure paperwork matches manifest data 
* Confirmation the ACI submission is accepted in time (one-hour rule)<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
* Provide drivers with your internal trip or lead sheet references 


== Crossing into the United States (CBP ACE Truck e-Manifest) ==
== Crossing into the United States (CBP ACE Truck e-Manifest) ==


CBP’s ACE Truck Manifest User Guide states carriers are required to submit an e-Manifest '''one hour prior to arrival''' into the United States.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
CBP requires carriers to submit the ACE Truck Manifest at least one hour prior to arrival into the United States.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
CBP also maintains an official guidance landing page for the e-Manifest: Trucks user guide.<ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref>
CBP maintains official guidance for the Truck e-Manifest program.<ref>CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide</ref>


=== Suggested screenshots to add (United States) ===
=== Step 1: Understand the CBP one-hour prior submission rule ===


* CBP ACE Truck Manifest User Guide cover page (or relevant excerpt)
Carriers must submit and receive acceptance of the ACE Manifest no later than one hour prior to arrival at the U.S. border.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
  [[File:cbp-ace-truck-manifest-user-guide.png|900px|thumb|center|CBP: ACE Truck Manifest User Guide reference (excerpt)]]
* BorderConnect: ACE accepted status/time stamp (submission results)
  [[File:borderconnect-ace-accepted.png|900px|thumb|center|BorderConnect: Example ACE acceptance/status screen]]
* Driver trip summary / trip number reference (your template)
  [[File:ace-driver-trip-summary.png|900px|thumb|center|Example: Driver trip summary / manifest reference (United States)]]


=== Step 1: Understand the CBP one-hour prior submission rule ===
=== Step 2: Prepare consistent trip and equipment data ===


CBP requires truck carriers to submit the e-Manifest one hour prior to arrival into the United States.<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
Before using BorderConnect:


Dispatch readiness checklist (U.S.):
* Standardize tractor numbers 
* Submit and confirm acceptance early enough to satisfy the one-hour rule
* Standardize trailer numbers 
* Ensure tractor/trailer and trip details are accurate to prevent rejections or delays
* Define trip/manifest reference formats 
* Confirm shipment reference workflows with brokers 


=== Step 2: Prepare consistent trip and equipment data ===
This reduces rejections and delays.


Before going live, define your internal standard for capturing:
=== Step 3: Broker coordination (entries / PAPS workflows) ===
* Tractor number
* Trailer number
* Trip/manifest reference used by your dispatch team
* Shipment references required by your SOP and broker workflow


This improves accuracy and reduces last-minute corrections.
For many U.S. commercial shipments:


=== Step 3: Broker coordination (entries / PAPS workflows) ===
* Broker entry data must align with manifest submissions 
* Shipment control numbers should be consistent across systems 


For many U.S. commercial shipments, broker entry must align with manifest data. During onboarding, confirm:
Confirm alignment during onboarding.
* Your shipment control numbering rules (as used by your broker) align with what dispatch/operations will use
* Data transmitted on the trip matches the shipment paperwork and broker entry data


=== Step 4: Driver readiness (United States) ===
=== Step 4: Driver readiness (United States) ===


Before dispatch, ensure:
Before dispatch:
* ACE trip is accepted in time (one-hour rule)<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
 
* Driver has your trip reference/summary sheet so the trip can be quickly located if needed at the border
* Confirm ACE Manifest acceptance prior to the one-hour cutoff<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>
* Ensure drivers have trip references and paperwork per your SOP 


== BorderConnect Go-Live Readiness Checklist ==
== BorderConnect Go-Live Readiness Checklist ==


=== Canada (ACI/eManifest) ===
=== Canada ===
✔ CBSA carrier code issued and on file<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>   
✔ CBSA carrier code issued<ref>CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>   
✔ CARM Client Portal access set up and carrier program enrolment complete<ref>CBSA (CARM CCP). "User Guide – Enrol in the Carrier program (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>   
✔ CARM Client Portal enrolment complete<ref>CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf</ref>   
✔ Delegation of Authority handled for brokers/service providers where needed<ref>CBSA (CARM CCP). "User Guide – Delegation of Authority in the CARM Client Portal (PDF)." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref>   
✔ Delegation of Authority handled where required<ref>CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf</ref>   
✔ Dispatch process supports CBSA’s one-hour validation requirement<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
✔ Ability to meet ACI one-hour requirement<ref>CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>


=== United States (ACE Truck e-Manifest) ===
=== United States ===
✔ Dispatch process supports CBP’s one-hour e-Manifest requirement<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
✔ Ability to meet CBP one-hour ACE Manifest requirement<ref>CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf</ref>   
✔ Trip/equipment data capture is consistent and validated prior to submission
✔ Trip/equipment data standards defined 


== Next Steps in BorderConnect ==
== Next Steps in BorderConnect ==


* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create and submit your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Create your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create and submit your first ACE Manifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Create your first ACE Manifest]]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide (end-to-end workflow)]]
* [[EManifest_Processing_Guide_(ACE_and_ACI_eManifest)|eManifest Processing Guide]]


== References ==
== References ==
<references/>
<references/>

Revision as of 13:34, 27 January 2026

🔖 This article is part of the BorderConnect Software User Guide and the Customs Compliance Guide

Onboarding for BorderConnect: Be Ready to File ACI (Canada) and/or ACE (U.S.)

This guide prepares highway carriers and dispatch teams to complete the government registrations and setup steps required before using BorderConnect to create and transmit:

  • ACI eManifest (Canada – CBSA)
  • ACE Truck e-Manifest (United States – CBP)

The goal is to ensure your manifests can be submitted, accepted, and time-stamped early enough that drivers arrive at the border compliant and ready.

Crossing into Canada (CBSA ACI eManifest & CARM Client Portal)

CBSA’s highway ACI/eManifest guidance states that the Highway Cargo Document (and Combined Highway Document) may be submitted up to 30 days in advance, but must be received and validated at least one hour prior to arrival at the First Port of Arrival (FPOA).[1] CBSA’s eManifest Portal User Guide also states that trade documents must be received and validated at least one hour prior to arrival at the FPOA.[2]

Step 1: Obtain a CBSA Carrier Code

A CBSA carrier code is a four-character unique identifier required to transact business with CBSA (highway, marine, air, rail).[3]

CBSA’s Highway Carrier Code Application guidance explains the process:

  1. Create an account in the CARM Client Portal (CCP)
  2. Complete the carrier code application in the CCP
  3. After receiving the carrier code, apply to transmit ACI and complete any required testing[4]

CBSA also notes that new carriers can request a carrier code when registering in the CARM Client Portal.[5]

Step 2: Set up your CARM Client Portal access

The CARM Client Portal is CBSA’s official platform for business enrollment, user access, and program enrolment workflows.[6] CBSA provides onboarding documentation and user guides for portal processes.[7]

Within the portal you must:

  1. Create and link your business profile
  2. Assign internal roles and permissions
  3. Complete program enrolments required for carrier operations

CBSA publishes a specific user guide for enrolling in the Carrier program.[8]

Step 3: Delegation of Authority (brokers and service providers)

If a customs broker or third-party service provider will act on your behalf, CBSA requires Delegation of Authority to be managed inside the CARM Client Portal.

CBSA guidance includes:

  • Delegation of Authority user guide (PDF)[9]
  • Official walkthrough for delegating authority to a third party service provider[10]

Practical onboarding checklist:

  1. Identify which brokers or service providers need access
  2. Review and approve pending requests in CCP
  3. Confirm permissions are correctly assigned

Step 4: Meet the ACI highway timing requirement

CBSA requires highway cargo and conveyance data to be received and validated at least one hour prior to arrival at the FPOA.[11]

CBSA Memorandum D3-4-2 further explains that submissions with insufficient review time may trigger warnings and possible AMPS enforcement.[12]

Dispatch readiness tips:

  • Submit early enough to ensure acceptance before the one-hour window
  • Update submissions when ETAs change
  • Keep manifest and paperwork data consistent

Step 5: Broker coordination (PARS shipments)

Many Canadian imports require broker clearance prior to release. During onboarding:

  • Confirm brokers have your correct CBSA carrier code
  • Ensure shipment identifiers align between ACI filings and broker entries
  • Build timing into dispatch so clearance is completed before arrival

Step 6: Driver readiness (Canada)

Before dispatch:

  • Confirm ACI acceptance at least one hour before arrival[13]
  • Ensure paperwork matches manifest data
  • Provide drivers with your internal trip or lead sheet references

Crossing into the United States (CBP ACE Truck e-Manifest)

CBP requires carriers to submit the ACE Truck Manifest at least one hour prior to arrival into the United States.[14] CBP maintains official guidance for the Truck e-Manifest program.[15]

Step 1: Understand the CBP one-hour prior submission rule

Carriers must submit and receive acceptance of the ACE Manifest no later than one hour prior to arrival at the U.S. border.[16]

Step 2: Prepare consistent trip and equipment data

Before using BorderConnect:

  • Standardize tractor numbers
  • Standardize trailer numbers
  • Define trip/manifest reference formats
  • Confirm shipment reference workflows with brokers

This reduces rejections and delays.

Step 3: Broker coordination (entries / PAPS workflows)

For many U.S. commercial shipments:

  • Broker entry data must align with manifest submissions
  • Shipment control numbers should be consistent across systems

Confirm alignment during onboarding.

Step 4: Driver readiness (United States)

Before dispatch:

  • Confirm ACE Manifest acceptance prior to the one-hour cutoff[17]
  • Ensure drivers have trip references and paperwork per your SOP

BorderConnect Go-Live Readiness Checklist

Canada

✔ CBSA carrier code issued[18] ✔ CARM Client Portal enrolment complete[19] ✔ Delegation of Authority handled where required[20] ✔ Ability to meet ACI one-hour requirement[21]

United States

✔ Ability to meet CBP one-hour ACE Manifest requirement[22] ✔ Trip/equipment data standards defined

Next Steps in BorderConnect

References

  1. ↑ CBSA. "Advance Commercial Information (ACI)/eManifest Highway: Electronic Commerce Client Requirements Document (ECCRD) – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html
  2. ↑ CBSA. "eManifest Portal User Guide." https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html
  3. ↑ CBSA. "Commercial carrier and freight forwarder identification and eligibility." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/menu-eng.html
  4. ↑ CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html
  5. ↑ CBSA. "Get started with CARM." https://www.cbsa-asfc.gc.ca/services/carm-gcra/start-passer-eng.html
  6. ↑ CARM Client Portal login. https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/
  7. ↑ CBSA. "CARM Client Portal onboarding documentation." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation
  8. ↑ CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf
  9. ↑ CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf
  10. ↑ CBSA. "How to set up a delegation of authority for a third party service provider in the CARM Client Portal." https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html
  11. ↑ CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html
  12. ↑ CBSA. "Memorandum D3-4-2: Highway pre-arrival and reporting requirements." https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html
  13. ↑ CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html
  14. ↑ CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf
  15. ↑ CBP. "e-Manifest: Trucks User Guide." https://www.cbp.gov/document/guidance/e-manifest-trucks-user-guide
  16. ↑ CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf
  17. ↑ CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf
  18. ↑ CBSA. "CBSA Guidelines – Highway Carrier Code Application Process." https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html
  19. ↑ CBSA. "User Guide – Enrol in the Carrier program." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Enrol%20in%20the%20Carrier%20program.pdf
  20. ↑ CBSA. "User Guide – Delegation of Authority in the CARM Client Portal." https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/assets/pdfs/onboarding/en/User%20Guide%20-%20Delegation%20of%20Authority%20in%20the%20CARM%20Client%20Portal.pdf
  21. ↑ CBSA. "Advance Commercial Information (ACI)/eManifest Highway: ECCRD – Highway Mode." https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html
  22. ↑ CBP. "ACE Truck Manifest User Guide (PDF)." https://www.cbp.gov/sites/default/files/documents/ACE%20Truck%20Manifest%20User%20Guide.pdf
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