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ACI eManifest Status Guide (ACI eManifest): Difference between revisions

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{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
<div class="bc-wrap">


[[Image:Aci-emanifest-statuses.png|350px|thumb|right|Color-coded ACI eManifest statuses in BorderConnect]]
<div class="bc-article-hero">
<h1>ACI eManifest Status Guide</h1>
<p>A visual guide to understanding the processing stages of your CBSA eManifests, from Draft to Release.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-traffic-light"></i> Type: Reference</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 5 Minutes</span>
</div>
</div>


In BorderConnect’s [https://www.borderconnect.com/aci-e-manifest/index.htm ACI eManifest software], each '''ACI eManifest Status''' visually represents the current processing stage of a shipment with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]].
<div class="bc-card">
<div class="bc-2col">


Statuses automatically update when:
<div>
<h2 style="margin-top: 0;">Overview</h2>
<p>In BorderConnect, every <strong>ACI eManifest</strong> displays a visual status bar that represents its current stage with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]].</p>


* The manifest is transmitted to CBSA
<p>Statuses update automatically when:</p>
* CBSA sends a response or decision 
<div class="bc-cleanlist">
* Arrival is reported at the border
* You transmit data to CBSA.
* Release or rejection occurs 
* CBSA sends a response (Accept/Reject).
* A broker certifies the release (PARS).
* The driver arrives at the border.
</div>
</div>


These indicators appear on:
<div style="text-align: center;">
[[Image:Aci-emanifest-statuses.png|thumb|center|Color-Coded Status Bars]]
</div>


* [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]] 
</div>
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]]
</div>


== Quick Status Overview ==
<div class="bc-card" style="margin-top: 30px;">
<h3>🚦 Quick Status Reference</h3>
<table class="wikitable" style="width:100%; margin-bottom:0;">
<tr>
<th style="width: 25%;">Status</th>
<th style="width: 20%;">Visual (Bars)</th>
<th>Meaning</th>
<th>Action Required</th>
</tr>
<tr>
<td><strong>Draft</strong></td>
<td>🟡 1 Yellow</td>
<td>Not yet sent.</td>
<td>Complete and Sync.</td>
</tr>
<tr>
<td><strong>Transmitted</strong></td>
<td>🟡🟡 2 Yellow</td>
<td>Sent, waiting for reply.</td>
<td>Wait 2-4 minutes.</td>
</tr>
<tr>
<td><strong>Returned Error</strong></td>
<td>🟤🟤 2 Brown</td>
<td>Rejected by CBSA.</td>
<td>Correct and Re-Sync.</td>
</tr>
<tr>
<td><strong>On File</strong></td>
<td>🔵🔵🔵 3 Blue</td>
<td>Accepted by CBSA.</td>
<td>Wait 1 hour, then proceed.</td>
</tr>
<tr>
<td><strong>Transaction #</strong></td>
<td>🟢🟢🟢🟢 4 Green</td>
<td>Broker Cleared (PARS).</td>
<td>Ready for border arrival.</td>
</tr>
<tr>
<td><strong>Arrival Reported</strong></td>
<td>🟢🟢🟢🟢🟢 5 Green</td>
<td>Truck arrived at port.</td>
<td>Driver at booth.</td>
</tr>
<tr>
<td><strong>Released</strong></td>
<td>🟢🟢🟢🟢🟢🟢 6 Green</td>
<td>Released.</td>
<td>Entry allowed.</td>
</tr>
</table>
</div>


{| class="wikitable"
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Pre-Arrival Statuses</h2>
! Status
! Color Bars
! Meaning
! Typical Action
|-
| Draft
| Yellow (1 bar)
| Not yet sent to CBSA
| Complete data and transmit
|-
| Cancelled
| Red (1 bar)
| Successfully removed from CBSA system
| Recreate if needed
|-
| Transmitted to CBSA
| Yellow (2 bars)
| Awaiting CBSA response
| Wait for reply
|-
| CBSA Returned Error
| Brown (2 bars)
| Manifest rejected
| Review and correct
|-
| On File With CBSA
| Blue (3 bars)
| Accepted by CBSA
| Observe 1-hour rule
|-
| On File With Match Notice
| Light Blue (3 bars)
| Linked PARS/RNS message
| Send Status Query
|-
| On File With Transaction Number(s)
| Green (4 bars)
| Broker clearance complete
| Driver may proceed
|-
| Arrival Reported at Border
| Dark Green (5 bars)
| Driver arrived at POE
| Await officer action
|-
| Rejected After Arrival
| Brown (5 bars)
| Rejected at border
| Amend manifest
|-
| Released
| Green (6 bars)
| Shipment released
| No action required
|}


== Draft ==
<div class="bc-2col">


'''(One Yellow Bar)'''
<div class="bc-card">
<h3>Draft</h3>
<div class="bc-subtle">🟡 <strong>1 Yellow Bar</strong></div>
<p>The manifest is created but <strong>not yet transmitted</strong> to CBSA.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Click <strong>Sync with CBSA</strong> to submit it.
</div>
</div>


The eManifest has been created but has not yet been transmitted to CBSA.
<div class="bc-card">
<h3>Transmitted to CBSA</h3>
<div class="bc-subtle">🟡🟡 <strong>2 Yellow Bars</strong></div>
<p>The manifest has been sent and is <strong>awaiting a response</strong>.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Wait 2–4 minutes. Do not resend immediately.
</div>
</div>


* Complete all required fields 
</div>
* Select '''Sync with CBSA''' from the details page 


== Cancelled ==
<div class="bc-card" style="margin-top: 20px;">
<h3>CBSA Returned Error (Rejected)</h3>
<div class="bc-subtle">🟤🟤 <strong>2 Brown Bars</strong></div>
<p>CBSA rejected the data due to missing or incorrect information.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Check the <strong>History/Status Messages</strong> section for the specific error message.
* <strong>Fix:</strong> Correct the data and click <strong>Sync with CBSA</strong>.
</div>
<div class="bc-subtle" style="margin-top: 10px;">
See: [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|How to Fix Rejected ACI Manifests]]
</div>
</div>


'''(One Red Bar)'''
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Accepted / On File Statuses</h2>


The manifest was successfully cancelled and removed from CBSA’s system.
<div class="bc-card">
<h3>On File With CBSA</h3>
<div class="bc-subtle">🔵🔵🔵 <strong>3 Blue Bars</strong></div>
<p>The manifest is officially accepted by CBSA.</p>
<div class="bc-cleanlist">
* <strong>Timing:</strong> The 1-hour clock starts now.
* <strong>PARS:</strong> If this is a PARS shipment, you are still waiting for the broker.
* <strong>Non-PARS:</strong> If this is an Empty or In-Bond trip, you are ready to cross after 1 hour.
</div>
</div>


This is typically done when:
<div class="bc-2col" style="margin-top: 20px;">


* Major data must be corrected 
<div class="bc-card">
* A trip number needs to change before arrival 
<h3>On File With Match Notice</h3>
<div class="bc-subtle">🔵🔵🔵 <strong>3 Light Blue Bars</strong></div>
<p>CBSA has "matched" your manifest to a broker's RNS message, but the release isn't final yet.</p>
<div class="bc-cleanlist">
* <strong>Recommendation:</strong> Send a <strong>Status Query</strong> to update the status to "Transaction Number".
</div>
</div>


== Transmitted to CBSA ==
<div class="bc-card">
<h3>On File With Transaction #</h3>
<div class="bc-subtle">🟢🟢🟢🟢 <strong>4 Green Bars</strong></div>
<p><strong>Ready to Cross.</strong> The broker has cleared the shipment (PARS Accepted).</p>
<div class="bc-cleanlist">
* <strong>Detail:</strong> The Transaction Number (Entry #) appears in the history.
</div>
</div>


'''(Two Yellow Bars)'''
</div>


The manifest has been sent and is awaiting CBSA’s response.
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Border Activity Statuses</h2>


Normal response time is usually 2–4 minutes, though delays may occur during busy periods.
<div class="bc-card">
<h3>Arrival Reported at Border</h3>
<div class="bc-subtle">🟢🟢🟢🟢🟢 <strong>5 Dark Green Bars</strong></div>
<p>The truck has arrived at the First Port of Entry (FPOA) and the officer has scanned the barcode.</p>
<div class="bc-cleanlist">
* <strong>Note:</strong> Some shipments (like In-Bonds) may stay in this status even after the driver leaves the booth.
</div>
</div>


== CBSA Returned Error ==
<div class="bc-2col" style="margin-top: 20px;">


'''(Two Brown Bars)'''
<div class="bc-card">
<h3>Rejected After Arrival</h3>
<div class="bc-subtle">🟤🟤🟤🟤🟤 <strong>5 Brown Bars</strong></div>
<p>The officer rejected the manifest at the booth.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Confirm the issue with the driver, correct the data, and transmit an <strong>Amendment</strong>.
</div>
</div>


CBSA rejected the manifest due to incorrect or missing information.
<div class="bc-card">
<h3>Released</h3>
<div class="bc-subtle">🟢🟢🟢🟢🟢🟢 <strong>6 Green Bars</strong></div>
<p><strong>Complete.</strong> The shipment has been released into Canada.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> No further action required.
</div>
</div>


* Review the error in the '''ACI eManifest History''' section 
</div>
* Correct the issue 
* Re-sync the manifest 


Helpful guide:
<div class="bc-card" style="margin-top: 30px;">
[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting Rejected ACI eManifests]]
<h3>Cancelled</h3>
<div class="bc-subtle">🔴 <strong>1 Red Bar</strong></div>
<p>The manifest was successfully removed from CBSA’s system. It is no longer valid for crossing.</p>
</div>


== On File With CBSA ==
{{AppPromo}}


'''(Three Blue Bars)'''
</div> [[Category:ACI eManifest Guide]]
 
The eManifest has been accepted and is officially on file.
 
If no PARS shipment exists, the driver may approach the border once the mandatory one-hour pre-arrival period has passed.
 
== On File With Match Notice ==
 
'''(Three Light Blue Bars)'''
 
CBSA has linked the manifest to a PARS shipment in the Release Notification System (RNS).
 
It is recommended to send a Status Query to confirm broker clearance.
 
[[Status_Query_Feature_(CBSA_Shipments)|Learn how to send a Status Query]]
 
If a Declaration Accept Message is found, the status will automatically update to '''On File With Transaction Number(s)'''.
 
== On File With Transaction Number(s) ==
 
'''(Four Green Bars)'''
 
Broker clearance has been processed and certified by CBSA.
 
Transaction numbers appear in the manifest history, and the driver may proceed after the required wait period.
 
== Arrival Reported at Border ==
 
'''(Five Dark Green Bars)'''
 
CBSA has recorded the driver’s arrival at the First Port of Entry.
 
This commonly applies when:
 
* The shipment is not PARS or In-Bond 
* The officer is conducting inspection 
 
Some shipments remain in this status even after release when no electronic release message applies.
 
== Rejected After Arrival at Border ==
 
'''(Five Brown Bars)'''
 
The manifest was rejected by the CBSA officer at arrival.
 
Recommended steps:
 
* Confirm the issue with the driver 
* Correct the manifest data 
* Transmit an Amendment from the Send to CBSA menu 
 
If accepted, the status will return to '''Arrival Reported at Border'''.
 
== Released ==
 
'''(Six Green Bars)'''
 
CBSA has officially released the shipment.
 
No further action is required.
 
== Helpful Best Practices ==
 
{| class="wikitable"
! Best Practice
! Benefit
|-
| Monitor transmitted statuses
| Catch errors early
|-
| Use Status Queries for PARS
| Faster clearance confirmation
|-
| Review manifest history
| Clear reject explanations
|-
| Track active manifests
| Instant CBSA response alerts
|}
 
[[Category:ACI eManifest Guide]]

Revision as of 10:53, 5 February 2026

🔖 This article is part of the BorderConnect ACI eManifest Guide

ACI eManifest Status Guide

A visual guide to understanding the processing stages of your CBSA eManifests, from Draft to Release.

Type: Reference Time: 5 Minutes

Overview

In BorderConnect, every ACI eManifest displays a visual status bar that represents its current stage with the Canada Border Services Agency (CBSA).

Statuses update automatically when:

  • You transmit data to CBSA.
  • CBSA sends a response (Accept/Reject).
  • A broker certifies the release (PARS).
  • The driver arrives at the border.
Color-Coded Status Bars

🚦 Quick Status Reference

Status Visual (Bars) Meaning Action Required
Draft 🟡 1 Yellow Not yet sent. Complete and Sync.
Transmitted 🟡🟡 2 Yellow Sent, waiting for reply. Wait 2-4 minutes.
Returned Error 🟤🟤 2 Brown Rejected by CBSA. Correct and Re-Sync.
On File 🔵🔵🔵 3 Blue Accepted by CBSA. Wait 1 hour, then proceed.
Transaction # 🟢🟢🟢🟢 4 Green Broker Cleared (PARS). Ready for border arrival.
Arrival Reported 🟢🟢🟢🟢🟢 5 Green Truck arrived at port. Driver at booth.
Released 🟢🟢🟢🟢🟢🟢 6 Green Released. Entry allowed.

Pre-Arrival Statuses

Draft

🟡 1 Yellow Bar

The manifest is created but not yet transmitted to CBSA.

  • Action: Click Sync with CBSA to submit it.

Transmitted to CBSA

🟡🟡 2 Yellow Bars

The manifest has been sent and is awaiting a response.

  • Action: Wait 2–4 minutes. Do not resend immediately.

CBSA Returned Error (Rejected)

🟤🟤 2 Brown Bars

CBSA rejected the data due to missing or incorrect information.

  • Action: Check the History/Status Messages section for the specific error message.
  • Fix: Correct the data and click Sync with CBSA.

See: How to Fix Rejected ACI Manifests

Accepted / On File Statuses

On File With CBSA

🔵🔵🔵 3 Blue Bars

The manifest is officially accepted by CBSA.

  • Timing: The 1-hour clock starts now.
  • PARS: If this is a PARS shipment, you are still waiting for the broker.
  • Non-PARS: If this is an Empty or In-Bond trip, you are ready to cross after 1 hour.

On File With Match Notice

🔵🔵🔵 3 Light Blue Bars

CBSA has "matched" your manifest to a broker's RNS message, but the release isn't final yet.

  • Recommendation: Send a Status Query to update the status to "Transaction Number".

On File With Transaction #

🟢🟢🟢🟢 4 Green Bars

Ready to Cross. The broker has cleared the shipment (PARS Accepted).

  • Detail: The Transaction Number (Entry #) appears in the history.

Border Activity Statuses

Arrival Reported at Border

🟢🟢🟢🟢🟢 5 Dark Green Bars

The truck has arrived at the First Port of Entry (FPOA) and the officer has scanned the barcode.

  • Note: Some shipments (like In-Bonds) may stay in this status even after the driver leaves the booth.

Rejected After Arrival

🟤🟤🟤🟤🟤 5 Brown Bars

The officer rejected the manifest at the booth.

  • Action: Confirm the issue with the driver, correct the data, and transmit an Amendment.

Released

🟢🟢🟢🟢🟢🟢 6 Green Bars

Complete. The shipment has been released into Canada.

  • Action: No further action required.

Cancelled

🔴 1 Red Bar

The manifest was successfully removed from CBSA’s system. It is no longer valid for crossing.

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