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ACE Manifest Status Guide (ACE Manifest): Difference between revisions

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{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}
{{note|This article is part of the [[ACE_Manifest_Software_User_Guide_(CBP)|BorderConnect ACE Manifest Guide]]|info}}


[[Image:Ace-emanifest-statuses.png|350px|thumb|right|Color-coded ACE Manifest statuses in BorderConnect]]
<div class="bc-wrap">


In BorderConnect’s [https://www.borderconnect.com/ace-e-manifest/index.htm ACE Manifest software], each '''ACE Manifest Status''' visually represents the current processing stage of a manifest with [[US_Customs_and_Border_Protection_-_General_Information|U.S. Customs and Border Protection (CBP)]].
<div class="bc-article-hero">
<h1>ACE Manifest Statuses</h1>
<p>A visual guide to understanding the processing stages of your ACE eManifest in BorderConnect.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-traffic-light"></i> Type: Status Indicators</span>
<span class="bc-article-pill"><i class="fas fa-desktop"></i> Software Feature</span>
</div>
</div>


Statuses update automatically when:
<div class="bc-card">


* A manifest is transmitted to CBP 
<h2 style="margin-top: 0;">Overview</h2>
* CBP returns an acceptance, rejection, or system message 
<p>In BorderConnect, every ACE eManifest features a <strong>status bar</strong> that visually represents its current processing stage with U.S. Customs and Border Protection (CBP). These statuses update automatically in real-time as data is transmitted, accepted, or processed at the border.</p>
* Arrival or release is reported at the border


These visual indicators appear on:
<p>You can find these indicators on the <strong>ACE Manifest Details Page</strong> and the <strong>ACE Manifest Search Page</strong>.</p>


* [[ACE_Manifest_Details_Page_(ACE_Manifest)|ACE Manifest Details Page]] 
<div class="bc-did-you-know" style="margin-top: 15px;">
* [[ACE_Manifest_Search_Page_(ACE_Manifest)|ACE Manifest Search Page]]
<strong>Color Logic:</strong> generally, <strong>Yellow</strong> indicates action is needed or pending, <strong>Blue</strong> indicates the manifest is on file, and <strong>Green</strong> indicates broker clearance or release. <strong>Brown/Red</strong> indicates errors or cancellations.
</div>


== Quick Status Overview ==
<div style="clear: both;"></div>
</div>


{| class="wikitable"
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Quick Status Reference</h2>
! Status
! Color Bars
! What It Means
! Typical Action
|-
| Draft
| Yellow (1 bar)
| Not yet sent to CBP
| Complete data and sync
|-
| Cancelled Manifest
| Red (1 bar)
| Removed from CBP system
| Recreate if needed
|-
| Transmitted to CBP
| Yellow (2 bars)
| Awaiting response
| Wait for CBP reply
|-
| Preliminary Manifest On File
| Light Blue (2 bars)
| Initial acceptance stage
| Wait for End of Manifest processing
|-
| CBP Returned Error
| Brown (2 bars)
| Rejected by CBP
| Correct and re-sync
|-
| Complete Manifest On File
| Blue (3 bars)
| Fully accepted
| Driver may proceed
|-
| Complete Manifest and Entry Numbers On File
| Green (4 bars)
| Broker clearance complete
| Driver may proceed
|-
| Truck Arrived at Border
| Dark Green (5 bars)
| Driver reported at POA
| Resolve any issues
|-
| Truck Released at Border
| Green (6 bars)
| Shipment released
| No action needed
|}


== Understanding Each ACE Manifest Status ==
<div class="bc-card">
<table class="wikitable" style="width: 100%;">
<tr>
<th style="width: 25%;">Status</th>
<th style="width: 15%;">Visual</th>
<th>Meaning</th>
<th>Action Required</th>
</tr>
<tr>
<td><strong>Draft</strong></td>
<td><span style="color: #ffc107;">1 Yellow Bar</span></td>
<td>Not yet sent to CBP.</td>
<td>Complete data and click Sync.</td>
</tr>
<tr>
<td><strong>Transmitted</strong></td>
<td><span style="color: #ffc107;">2 Yellow Bars</span></td>
<td>Sent; awaiting CBP response.</td>
<td>Wait 1-2 minutes for reply.</td>
</tr>
<tr>
<td><strong>Preliminary</strong></td>
<td><span style="color: #17a2b8;">2 Light Blue</span></td>
<td>Trip accepted; processing shipments.</td>
<td>Wait for "End of Manifest" cycle.</td>
</tr>
<tr>
<td><strong>Error (Rejected)</strong></td>
<td><span style="color: #795548;">2 Brown Bars</span></td>
<td>Rejected by CBP.</td>
<td>Fix error and Re-Sync.</td>
</tr>
<tr>
<td><strong>Complete On File</strong></td>
<td><span style="color: #007bff;">3 Blue Bars</span></td>
<td>Manifest accepted by CBP.</td>
<td>Driver may proceed (if no PAPS).</td>
</tr>
<tr>
<td><strong>Entry #s On File</strong></td>
<td><span style="color: #28a745;">4 Green Bars</span></td>
<td>Broker entry matched (PAPS).</td>
<td>Driver is clear to proceed.</td>
</tr>
<tr>
<td><strong>Arrived</strong></td>
<td><span style="color: #1e7e34;">5 Dark Green</span></td>
<td>Truck reported at border.</td>
<td>Monitor for release.</td>
</tr>
<tr>
<td><strong>Released</strong></td>
<td><span style="color: #28a745;">6 Green Bars</span></td>
<td>Shipment released.</td>
<td>Proceed to destination.</td>
</tr>
<tr>
<td><strong>Cancelled</strong></td>
<td><span style="color: #dc3545;">1 Red Bar</span></td>
<td>Removed from CBP system.</td>
<td>No action (unless error).</td>
</tr>
</table>
</div>


=== Draft ===
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Status Definitions & Actions</h2>
'''(One Yellow Bar)'''


The manifest has been created but not yet transmitted to CBP.
<div class="bc-card">
<h3><i class="fas fa-pen-square"></i> Preparation & Transmission</h3>


Complete all required information, then click '''Sync with CBP'''.
<h4>Draft (1 Yellow Bar)</h4>
<p>The manifest is created but has not been sent to CBP. The driver <strong>cannot</strong> go to the border.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Review your data and click <strong>Sync with CBP</strong>.
</div>


=== Cancelled Manifest ===
<h4>Transmitted to CBP (2 Yellow Bars)</h4>
'''(One Red Bar)'''
<p>The data has been sent and BorderConnect is waiting for a response.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Wait 1–2 minutes. If it remains stuck for over 30 minutes, contact Support.
</div>


The manifest was successfully cancelled and removed from CBP’s system.
<h4>CBP Returned Error (2 Brown Bars)</h4>
<p>CBP has rejected the manifest due to incorrect or missing data.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Check the <strong>History</strong> tab for the specific reject message, fix the error, and click <strong>Sync with CBP</strong> again.
* <strong>Guide:</strong> [[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|How to Fix Rejected Manifests]]
</div>
</div>


This commonly occurs when major corrections are needed before arrival.
<div class="bc-card" style="margin-top: 20px;">
<h3><i class="fas fa-check-circle"></i> On File (Ready for Border)</h3>


=== Transmitted to CBP ===
<h4>Preliminary Manifest On File (2 Light Blue Bars)</h4>
'''(Two Yellow Bars)'''
<p>CBP has acknowledged the trip header but is waiting for the "End of Manifest" signal. This is common for <strong>Empty</strong> manifests or those with <strong>IITs</strong>.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Wait a moment. It should automatically update to "Complete Manifest On File" shortly.
</div>


The manifest has been sent and is waiting for CBP’s response.
<h4>Complete Manifest On File (3 Blue Bars)</h4>
<p>The manifest is fully accepted. If you are hauling <strong>Section 321s</strong>, <strong>IITs</strong>, or <strong>In-Bonds</strong>, the driver is good to go.</p>
<div class="bc-cleanlist">
* <strong>Note:</strong> If you have <strong>PAPS</strong> shipments, wait for the 4th green bar (Entry Numbers) before sending the driver.
</div>


Normal response time is typically 1 to 2 minutes.
<h4>Complete Manifest & Entry Numbers On File (4 Green Bars)</h4>
<p><strong>The Gold Standard.</strong> The manifest is on file, and the Customs Broker has successfully filed their entries (PAPS). These entries have matched with your manifest.</p>
<div class="bc-cleanlist">
* <strong>Action:</strong> Driver is fully cleared to proceed to the border.
</div>
</div>


=== Preliminary Manifest On File With CBP ===
<div class="bc-card" style="margin-top: 20px;">
'''(Two Light Blue Bars)'''
<h3><i class="fas fa-flag-checkered"></i> At the Border</h3>


CBP has received the initial manifest but is awaiting the automatically transmitted '''End of Manifest''' message.
<h4>Truck Arrived at Border (5 Dark Green Bars)</h4>
<p>The truck has physically arrived at the port and the driver’s badge/barcode has been scanned.</p>
<div class="bc-cleanlist">
* <strong>Meaning:</strong> The truck is currently at the booth or in secondary processing.
* <strong>Action:</strong> If the truck remains in this status for a long time, the driver may be held or undergoing inspection.
</div>


This commonly occurs when:
<h4>Truck Released at Border (6 Green Bars)</h4>
<p>Success! The shipment has been released and the driver is free to enter the United States.</p>
</div>


* Filing empty manifests 
{{AppPromo}}
* Filing manifests containing IIT shipments 


Once CBP accepts the End of Manifest message, status updates to '''Complete Manifest On File With CBP'''.
</div>
 
=== CBP Returned Error ===
'''(Two Brown Bars)'''
 
CBP rejected the manifest due to incorrect or missing data.
 
To resolve:
 
* Review the reject message in '''ACE eManifest History''' 
* Correct the issue 
* Click '''Sync with CBP''' 
 
Helpful resource:
[[Correcting_Rejected_ACE_Manifests_(ACE_Manifest)|Correcting Rejected ACE Manifests]]
 
=== Complete Manifest On File With CBP ===
'''(Three Blue Bars)'''
 
The manifest is fully accepted by CBP.
 
If no PAPS or In-Bond shipments exist, the driver may approach the border.
 
=== Complete Manifest and Entry Numbers On File With CBP ===
'''(Four Green Bars)'''
 
Broker entry numbers have been processed and certified by CBP.
 
This commonly applies to PAPS shipments and means the driver is clear to proceed.
 
Entry numbers appear in the manifest history section.
 
=== Truck Arrived at Border ===
'''(Five Dark Green Bars)'''
 
CBP has recorded the driver’s arrival at the Port of Arrival.
 
The driver may be:
 
* Awaiting inspection 
* Held due to manifest issues 
* Awaiting clearance processing 
 
Contact the driver to confirm the reason for delay.
 
If manifest-related, BorderConnect Support can assist.
 
=== Truck Released at Border ===
'''(Six Green Bars)'''
 
CBP has released the shipment.
 
The truck may proceed to its final destination.
 
== Helpful Tips ==
 
{| class="wikitable"
! Tip
! Why It Helps
|-
| Monitor transmitted status closely
| Catch rejects early
|-
| Confirm complete status before arrival
| Avoid border delays
|-
| Review history on errors
| Identify CBP messages
|-
| Use tracking features
| Receive instant updates
|}


[[Category:ACE Manifest Guide]]
[[Category:ACE Manifest Guide]]

Revision as of 15:52, 5 February 2026

🔖 This article is part of the BorderConnect ACE Manifest Guide

ACE Manifest Statuses

A visual guide to understanding the processing stages of your ACE eManifest in BorderConnect.

Type: Status Indicators Software Feature

Overview

In BorderConnect, every ACE eManifest features a status bar that visually represents its current processing stage with U.S. Customs and Border Protection (CBP). These statuses update automatically in real-time as data is transmitted, accepted, or processed at the border.

You can find these indicators on the ACE Manifest Details Page and the ACE Manifest Search Page.

Color Logic: generally, Yellow indicates action is needed or pending, Blue indicates the manifest is on file, and Green indicates broker clearance or release. Brown/Red indicates errors or cancellations.

Quick Status Reference

Status Visual Meaning Action Required
Draft 1 Yellow Bar Not yet sent to CBP. Complete data and click Sync.
Transmitted 2 Yellow Bars Sent; awaiting CBP response. Wait 1-2 minutes for reply.
Preliminary 2 Light Blue Trip accepted; processing shipments. Wait for "End of Manifest" cycle.
Error (Rejected) 2 Brown Bars Rejected by CBP. Fix error and Re-Sync.
Complete On File 3 Blue Bars Manifest accepted by CBP. Driver may proceed (if no PAPS).
Entry #s On File 4 Green Bars Broker entry matched (PAPS). Driver is clear to proceed.
Arrived 5 Dark Green Truck reported at border. Monitor for release.
Released 6 Green Bars Shipment released. Proceed to destination.
Cancelled 1 Red Bar Removed from CBP system. No action (unless error).

Status Definitions & Actions

Preparation & Transmission

Draft (1 Yellow Bar)

The manifest is created but has not been sent to CBP. The driver cannot go to the border.

  • Action: Review your data and click Sync with CBP.

Transmitted to CBP (2 Yellow Bars)

The data has been sent and BorderConnect is waiting for a response.

  • Action: Wait 1–2 minutes. If it remains stuck for over 30 minutes, contact Support.

CBP Returned Error (2 Brown Bars)

CBP has rejected the manifest due to incorrect or missing data.

  • Action: Check the History tab for the specific reject message, fix the error, and click Sync with CBP again.
  • Guide: How to Fix Rejected Manifests

On File (Ready for Border)

Preliminary Manifest On File (2 Light Blue Bars)

CBP has acknowledged the trip header but is waiting for the "End of Manifest" signal. This is common for Empty manifests or those with IITs.

  • Action: Wait a moment. It should automatically update to "Complete Manifest On File" shortly.

Complete Manifest On File (3 Blue Bars)

The manifest is fully accepted. If you are hauling Section 321s, IITs, or In-Bonds, the driver is good to go.

  • Note: If you have PAPS shipments, wait for the 4th green bar (Entry Numbers) before sending the driver.

Complete Manifest & Entry Numbers On File (4 Green Bars)

The Gold Standard. The manifest is on file, and the Customs Broker has successfully filed their entries (PAPS). These entries have matched with your manifest.

  • Action: Driver is fully cleared to proceed to the border.

At the Border

Truck Arrived at Border (5 Dark Green Bars)

The truck has physically arrived at the port and the driver’s badge/barcode has been scanned.

  • Meaning: The truck is currently at the booth or in secondary processing.
  • Action: If the truck remains in this status for a long time, the driver may be held or undergoing inspection.

Truck Released at Border (6 Green Bars)

Success! The shipment has been released and the driver is free to enter the United States.

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