BorderConnect Onboarding and Readiness Guide

Driver requirements (Canada)

Before a driver can cross commercially into Canada, ensure:

• Valid passport or approved travel document
• Any company credentials required by your operation
• Shipment paperwork (BOL, invoice references, PARS numbers where applicable)
• Internal trip or manifest reference (lead sheet, trip number, or BorderConnect confirmation)

Operational best practices:

• Drivers should know the Port of Entry they are arriving at
• Drivers should understand who to contact if clearance is not on file
• Drivers should arrive only after ACI acceptance and broker clearance are confirmed

Equipment requirements (Canada)

CBSA ACI/eManifest submissions require accurate conveyance data, including:

• Tractor (power unit) number
• Trailer number(s)
• Mode of transport (highway)
• Port of entry

Best practices for equipment data:

• Use consistent tractor and trailer numbering formats
• Avoid special characters not used in company standards
• Confirm numbers match physical equipment markings exactly
• Update manifests immediately if equipment changes after submission

Incorrect or missing equipment identifiers can cause inspection delays or manifest rejections.