ACI eManifest Compliance Guide (ACI eManifest)
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🔖 This article is part of the BorderConnect ACI eManifest Guide and the BorderConnect Software User Guide |
The BorderConnect ACI eManifest Compliance Feature helps highway carriers meet CBSA ACI eManifest requirements and reduce the risk of Administrative Monetary Penalties (AMPs).
The feature automatically tracks:
- Submission and acceptance times
- The mandatory one-hour prior notice period
- Actual border arrival times
- Common compliance violations
Users can also generate formal compliance reports for auditing and record-keeping.
Why ACI Compliance Is Important
CBSA requires highway carriers to submit an accepted ACI eManifest at least one hour before arriving at the port of entry. Arriving too early, without required broker clearance (for PARS shipments), or far outside the ETA window may result in monetary penalties issued at the border.
| Requirement | What It Means | Possible Risk |
|---|---|---|
| Accepted ACI eManifest | Must be on file before arrival | AMPs |
| One-hour prior notice | Wait one hour after acceptance | Notice violation |
| Broker transaction number (PARS) | Clearance must be certified | Delays or penalties |
| Reasonable arrival time | Avoid extreme early/late arrival | Compliance flags |
For full requirements see: ACI eManifest Requirements
Generating an ACI Compliance Report
Reports are created from the ACI eManifest Search Page.
- Click the Compliance Report button at the top
- If the button is missing, select Reset Search to restore default filters
- Adjust the date range, time period, and company (if applicable)
- Click Generate Report
The system will compile compliance data based on your selected criteria.
Understanding the Compliance Report
The report summarizes whether each manifest met CBSA’s notice and arrival rules.
| Result | Meaning |
|---|---|
| OK | All requirements were met |
| Notice Violation | Driver arrived before completing the one-hour wait |
| Early Arrival | Arrival more than 30 minutes before ETA |
| Late Arrival | Arrival 8 hours or more after ETA |
Buttons at the top of the report allow you to:
- Generate a new report
- Delete the current report
- View detailed manifest history
Previously Generated Reports
Below the main report area is a history of earlier compliance reports showing:
- Date ranges used
- Selected company
- User who generated the report
- Time created
Click the x beside any entry to delete it.
Compliance Report Details Page
Selecting View Report Details opens a full listing of non-compliant manifests.
This page shows:
- ACI Trip Number
- Estimated Arrival Time
- CBSA Acceptance Time
- Actual Arrival Time
- Non-Compliance Reason
Use the ACI Non-Compliance Reason dropdown to filter by Notice Violation, Early Arrival, or Late Arrival.
Click the eye icon to open the corresponding manifest.
Prior Notice Requirement Tooltip
From both the ACI eManifest Search Page and Details Page, hover over the Prior Notice Requirement field to instantly see:
- Whether the one-hour requirement was met
- The exact CBSA acceptance time
This allows quick compliance checks without opening reports.
Compliance Best Practices
| Tip | Benefit |
|---|---|
| Transmit manifests early | Prevent notice violations |
| Monitor acceptance times | Ensure one-hour wait is satisfied |
| Review reports regularly | Identify patterns of risk |
| Correct ETA inaccuracies | Reduce early/late arrivals |