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Creating and Maintaining Truck Profiles (ACE and ACI eManifest)

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🔖 This article is part of the BorderConnect Software User Guide

How to create and manage truck profiles in BorderConnect.

This guide explains how to create, manage, and maintain truck profiles in BorderConnect.

Truck profiles allow you to store vehicle details once and reuse them on future manifests, reducing repetitive data entry and helping ensure compliance with customs requirements.

What Truck Profiles Are Used For

Truck profiles in BorderConnect are used to:

Once a truck profile is saved, it remains available in your account and can be selected on any applicable manifest. You do not need to re-enter truck details for each crossing.

Creating a New Truck Profile

To create a new truck profile:

  1. Open the Manage Data menu
  2. Select Create Truck

This opens the Add Truck Page, where you can enter the truck’s identifying details.

Required Information

The legend at the bottom of the Add Truck page indicates which fields are required, depending on how the profile will be used.

Usage Minimum Required Fields
ACI eManifest only Truck Number
License Plate Number
License Plate State / Province
ACE eManifest (recommended) All available fields completed

🔖 If you expect the truck to be used for ACE eManifests in the future, it is strongly recommended to complete all fields now to avoid re-editing the profile later.

Once all required information has been entered, click Save (top left).

You will be taken to the Truck Details Page, which displays a full summary of the truck profile.

License Plate Information

Adding or Editing a License Plate

If a license plate was not added during initial setup, it can be added from the Truck Details Page by clicking Add License Plate to Truck.

⚠️ Only one license plate should be associated with a truck profile. Adding multiple plates is not compatible with ACE and ACI eManifest requirements and may result in filing errors.

Managing Existing Truck Profiles

To view or manage existing truck profiles:

  1. Open the Manage Data menu
  2. Select Search Trucks

This opens the Truck Search Page.

By default, all active truck profiles are shown. Search filters can be used to quickly locate a specific truck if your account contains many profiles.

Viewing, Updating, or Deleting Truck Profiles

From the Truck Search Page:

  • View / Update – Click View to open the Truck Details Page and make changes
  • Delete – Click Delete to permanently remove a truck profile

Deleted truck profiles will no longer be selectable on manifests.

Best Practices

🔖

  • Use consistent truck numbering conventions
  • Verify license plate information before saving
  • Complete all fields for trucks that may be used in ACE eManifests