In Bond Manager Dashboard (U.S. In-Bond Manager)
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🔖 This article is part of the BorderConnect U.S. In-Bond Manager Guide |
The In-Bond Dashboard is the main control center of BorderConnect’s U.S. In-Bond Manager.
It provides a real-time consolidated view of all in-bonds on your account and is where users monitor activity, send CBP messages, resolve issues, and ensure in-bonds are properly concluded.
Access it from:
In-Bond Manager → In-Bond Dashboard
From this page you can:
- Monitor open and closed in-bonds
- Identify issues requiring action
- Review in-bond histories
- Send arrival, export, diversion, and status query messages
- Enable automatic in-bond closure
Dashboard Layout Overview
The dashboard is organized into two functional areas:
| Section | Purpose |
|---|---|
| Top Section | Alerts, warnings, and monthly activity summary |
| Bottom Section | Search tools and in-bond results list |
Past Month Issues and Activity Summary
This area highlights recent in-bonds that may require attention.
Issue Types
| Issue | What It Means | Recommended Action |
|---|---|---|
| Unresolved WP Rejects | CBP rejected arrival, export, or diversion messages | Review and correct immediately |
| Unresolved ACE Warnings | Problems flagged by ACE eManifest activity | Investigate missing actions |
| Stale In-Bonds | In-bonds with no activity for over two weeks | Send status query or update filing |
Monthly Overview
| Metric | Description |
|---|---|
| Open In-Bonds | In-bonds still active this month |
| Closed In-Bonds | In-bonds successfully concluded |
Searching and Reviewing In-Bonds
The lower portion of the dashboard contains the in-bond search and results table.
Each row represents a complete in-bond report compiled automatically from:
- CBP Status Query responses
- In-bond messages you transmit
- ACE eManifest updates
Each report shows:
- In-bond number
- Current status
- In-bond type
- Bill of lading
- Last updated date
Click anywhere on a row or select View to open detailed in-bond management.
In-Bond Report Details Page
This page provides full control over a single in-bond.
Displayed information includes:
- Current CBP status
- Origin and destination ports
- In-bond type
- Linked ACE trips when applicable
If information is missing, use Send Status Query to retrieve updated CBP data.
Report History Timeline
The history panel records every action:
- Status queries
- Arrival messages
- Export filings
- Diversions
- Automatic ACE updates
Each item can be opened for full transaction details.
Viewing Status Query Responses
This page displays the full CBP response from a status query, including:
- Quantities and units
- Arrival dates
- Export dates
- CBP disposition codes
Access it by clicking any history item labeled:
- Send to CBP: In-Bond Status Query
- CBP Status Query Response
Creating a New In-Bond Report
If an in-bond is not yet associated with your account:
- Click Find New In-Bond
- Enter the in-bond number
- Click Send In-Bond Status Query to CBP
CBP typically responds within one minute and creates the report automatically.
Dashboard Filtering Tips
| Filter | Use Case |
|---|---|
| Recent Open Bonds | Show only active in-bonds |
| Advanced Search | Locate specific numbers or date ranges |
| Status filters | Focus on unresolved issues |
Automatically Closing In-Bonds Using ACI
Users who also use BorderConnect ACI eManifest can automate closure for eligible in-bonds.
Requirements
- In-bond report exists
- ACI trip is on file
- Destination port is along the Canadian border
- In-bond has not yet been arrived
Steps
- Open the in-bond report
- Click Auto-Close In-Bond by ACI Trip
- Select the ACI trip
- Choose CBP port of exit FIRMS code
- Click Save
A green indicator confirms automation is enabled.
Reporting Arrival and Export Together
For T&E (Type 62) in-bonds where arrival and export occur simultaneously:
- Complete the arrival form
- Hover over Send In-Bond Arrival Message
- Select arrival and export together
Use only when export legitimately occurs at the same time.
Checking for Subsequent In-Bonds
For Mexico-bound shipments:
- Open the in-bond report
- Click Check For Subsequent In-Bond
If found, the report will automatically update to Concluded.
General Order Alerts and Resolution
Understanding General Order
Freight not entered or exported within 15 calendar days after arrival may be placed into General Order status by CBP.
Common GO Statuses
| Status | Meaning |
|---|---|
| Pending GO | Warning period approaching 15 days |
| Eligible GO | 15 days elapsed |
| Sent to GO | Freight ordered to GO warehouse |
What To Do
- Act immediately on warnings
- Confirm arrival and entry or export filings
- Resolve documentation or clearance issues
- Coordinate with GO facility if moved
Marking GO Resolved
Once resolved with CBP, click Mark G.O. Resolved on the in-bond report to document closure.