Send In-Bond Port Diversion Page (U.S. In-Bond Manager)
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🔖 This article is part of the BorderConnect U.S. In-Bond Manager Guide |
The Send In-Bond Port Diversion Message page in BorderConnect’s U.S. In-Bond Manager allows carriers to electronically request a change to the destination port of an active U.S. in-bond shipment.
Port diversions are typically used when:
- The original destination port was entered incorrectly
- The shipment must move to a different CBP port than originally planned
- Operational changes require rerouting while the in-bond is in transit
This request is transmitted directly to U.S. Customs and Border Protection (CBP) and updates the official in-bond record once accepted.
When Port Diversions Are Allowed
An in-bond must be in Enroute status to submit a diversion request.
Port diversion requests cannot be sent when the in-bond is:
| Status | Why Diversion Is Not Allowed |
|---|---|
| On File | Shipment has not yet begun movement |
| Arrived | Shipment has already reached destination port |
| Exported | In-bond has already left the U.S. |
| Concluded | In-bond movement is complete |
If the in-bond is not in Enroute status, a diversion request will be rejected by CBP.
How to Access the Port Diversion Page
You can open the Send In-Bond Port Diversion Message page in two ways:
- From the top menu: U.S. In-Bonds → Port Diversion
- From an in-bond report: Click Update In-Bond and select Send Port Diversion Request
Accessing from the in-bond report will automatically populate several fields for faster entry.
Completing a Port Diversion Request
Fill in the following fields carefully before transmitting to CBP.
Required Fields
- In-Bond Entry Number
- The CBP in-bond reference number. Must contain exactly 9 numeric digits with no spaces or symbols. This field is auto-filled when launched from the in-bond report.
- New U.S. In-Bond Destination
- The CBP port where the shipment will now be routed. Begin typing the port name or code to select from the available list.
- In-Bond Diversion Date
- The date the diversion becomes effective.
- In-Bond Diversion Time
- The time the diversion becomes effective.
- Liable Bonded Carrier ID
- The identification number of the bonded carrier responsible for the in-bond. Accepted formats include:
- IRS Number: NN-NNNNNNNXX
- CBP Assigned Number: YYDDPP-NNNNN
- Social Security Number: NNN-NN-NNNN
- House Bill Number
- Required only for air shipments. Not used for highway, rail, or ocean in-bonds.
Submitting the Diversion
After confirming all information:
- Click Send In-Bond Port Diversion Message to CBP
- The request status will change to Transmitted
- CBP typically responds within one to two minutes
- Once accepted, the in-bond destination updates in the in-bond report
Common Reasons for Rejection
| Issue | How to Resolve |
|---|---|
| In-bond not in Enroute status | Wait until movement has started |
| Incorrect carrier ID format | Use approved CBP ID structure |
| Invalid port code | Select from port lookup list |
| Future or missing date/time | Enter actual diversion timestamp |
Best Practices
- Always send a status query before diverting to confirm current in-bond status
- Verify the new destination port carefully before submission
- Submit diversions as soon as routing changes occur to avoid compliance issues
Summary
The Send In-Bond Port Diversion Message feature provides a fast, compliant way to reroute active in-bond shipments while in transit. By submitting electronic diversion requests through BorderConnect, carriers maintain accurate CBP records and reduce the risk of enforcement actions or movement delays.