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BorderConnect Software User Guide

Last updated 13 July 2026

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This article is part of the BorderConnect Software User Guide

The BorderConnect Software User Guide explains the user interface, features, and workflows available in BorderConnect software. It helps users learn how to create profiles, prepare eManifests, manage shipments, and use related BorderConnect tools.

BorderConnect provides web-based ACE and ACI eManifest software, U.S. In-Bond Manager tools, and related cross-border software features for highway carriers. BorderConnect also provides 24/7 technical support for customers.

Start Here

New users should begin by creating reusable profiles for drivers, trucks, trailers, passengers, shippers, consignees, and other common data. These profiles help complete required manifest fields faster and reduce repeated typing when creating ACE and ACI eManifests.

Task Recommended Page
Register for BorderConnect Registering With BorderConnect
Prepare carrier identifiers and barcode labels Before You Register For BorderConnect
Learn ACI eManifest BorderConnect ACI eManifest Guide
Learn ACE Manifest BorderConnect ACE Manifest Guide
Learn U.S. In-Bond Manager BorderConnect U.S. In-Bond Manager Guide

Profile Setup

Profiles store reusable driver, passenger, truck, and trailer information. Setting these up before filing manifests can make eManifest creation faster and more consistent.

Profile Type Guide Create Page Search Page
Driver Driver Profiles Add New Driver Page Driver Search Page
Passenger Passenger Profiles Add Passenger Page Passenger Search Page
Truck Truck Profiles Add Truck Page Truck Search Page
Trailer Trailer Profiles Add Trailer Page Trailer Search Page

Account Administration

Company administrators and super-users can access company settings, office details, user settings, and account configuration pages. These pages are normally used during account setup or when updating company information.

Shared Features

These pages apply across more than one BorderConnect product or workflow.

ACI eManifest Pages

The articles below focus on pages and features used in BorderConnect ACI eManifest software for Canada-bound shipments.

ACI eManifests

ACI Shipments

ACI Data Management

ACE Manifest Pages

The articles below focus on pages and features used in BorderConnect ACE Manifest software for U.S.-bound shipments.

ACE Manifests

ACE Shipments

ACE Data Management

U.S. In-Bond Manager Pages

The articles below focus on pages and features used in BorderConnect U.S. In-Bond Manager.

Main Page

QP In-Bonds

Data Management

Status Queries

WP Send Requests