🔖 This article is part of the BorderConnect U.S. In-Bond Manager Guide

Send In-Bond Port Diversion Message Page

Electronically request a change to the destination port of an active in-bond shipment.

Type: CBP Reporting System: U.S. In-Bond

Overview

The Send In-Bond Port Diversion Message page in BorderConnect’s U.S. In-Bond Manager allows carriers to electronically request a change to the destination port of an active U.S. in-bond shipment. This request transmits directly to CBP and updates the official record once accepted.

Port diversions are typically used when:

The original destination port was entered incorrectly.
The shipment must move to a different CBP port than originally planned.
Operational changes require rerouting while the in-bond is in transit.

Sending a U.S. In-Bond Port Diversion request in BorderConnect

Critical Restriction: An in-bond must be in Enroute status to submit a diversion request. If the bond is On File, Arrived, or Concluded, the request will be rejected.

When to Send a Diversion

Diversions are strictly for modifying the destination of a shipment currently in motion. See the status rules below:

Status	Can Divert?	Reasoning
Enroute	Yes	The shipment is authorized for movement and hasn't arrived yet.
On File	No	Movement hasn't started. You should edit the original filing instead.
Arrived	No	Shipment has already reached the destination port.
Exported	No	In-bond has already left the U.S.

Accessing the Diversion Page

You can open the diversion request form in two ways:

From Menu: Navigate to U.S. In-Bonds → Port Diversion.
From Report: Open an in-bond report, click Update In-Bond, and select Send Port Diversion Request. (Recommended: Auto-populates fields).

Completing the Request

Fill in the following fields carefully before transmitting to CBP.

Field	Description
In-Bond Entry Number	The 9-digit CBP in-bond reference number. (Auto-filled from report).
New U.S. In-Bond Destination	The updated CBP port code where the shipment will now be routed.
Diversion Date/Time	The date and time the diversion becomes effective.
Liable Bonded Carrier ID	The ID of the carrier responsible for the bond. Accepted formats: IRS Number: `NN-NNNNNNNXX` CBP Assigned: `YYDDPP-NNNNN` SSN: `NNN-NN-NNNN`
House Bill Number	Required only for Air shipments. Leave blank for highway/rail.

Troubleshooting & Best Practices

Common Rejections

Issue	How to Resolve
In-bond not in Enroute status	Wait until movement has started, or edit the original filing if it hasn't moved yet.
Incorrect carrier ID format	Ensure the IRS or CBP Assigned Number matches the format exactly (including hyphens).
Invalid port code	Select the port from the dropdown list to ensure the code is valid.

Best Practices

Status Query First: Always send a Status Query before diverting to confirm the bond is definitely "Enroute" in CBP's system.
Timeliness: Submit diversions as soon as the routing decision is made to avoid compliance issues if the truck arrives at an unexpected port.