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Trailer Details Page (ACE and ACI eManifest)

Last updated 29 July 2026

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This article is part of the BorderConnect Software User Guide

The Trailer Details Page is the page in BorderConnect eManifest software where a user can view and edit a trailer profile. All information in the trailer profile is displayed here, along with options to add or change information.

The Trailer Details Page can be opened in the following ways:

Trailer Details Section

This section appears at the top of the page and displays the general information for the trailer profile, including trailer number, trailer type, and ACE ID. The trailer number is the main identifier users will normally search for or select when adding equipment to an ACE or ACI eManifest.

The Trailer Details page
Button Description
Edit Trailer Updates the general information for the trailer profile. Clicking this button brings the user to the Edit Trailer Page.
Delete Deletes the trailer profile. This should only be used when the trailer profile is no longer needed and should not be selected by users creating or updating a manifest.

License Plate Section

This section allows the user to manage license plates for the trailer. Existing license plates are listed here, along with options to add, remove, or edit plates.

A license plate is required if the trailer profile will be used on ACE or ACI eManifests. For ACE eManifests, two license plates can be entered for double-drop trailers. For ACI eManifests, only one license plate should be entered. Because of this, it is recommended that users enter only one license plate per trailer profile so that the profile is compatible with both ACE and ACI.

Action Description
Add License Plate to Trailer Adds a license plate to the trailer profile. Clicking this button opens a separate screen where the plate number and state or province can be entered. After saving, the license plate is added and the user returns to the Trailer Details Page.
Edit Edits an existing license plate. Clicking this link opens a separate screen where changes can be made. After saving, the license plate is updated and the user returns to the Trailer Details Page.
Delete Removes a license plate from the trailer profile.

Comment Section

This section allows the user to add and view comments about the trailer. Comments are for user reference only and can be a useful way to record information that does not belong elsewhere.

Comments can be used to record internal notes such as maintenance reminders, trailer ownership details, preferred use, or special dispatch instructions. Comments do not transmit to CBP or CBSA as part of an eManifest.

Action Description
Add Comment Adds a comment to the trailer profile. Clicking this button opens a screen where the comment can be typed. After saving, the comment is added to the trailer profile and the user returns to the Trailer Details Page.
Edit Edits an existing comment. Clicking this link opens a screen where the comment can be updated. After saving, the comment is updated and the user returns to the Trailer Details Page.
Delete Removes a comment from the trailer profile.

Using Trailers on eManifests

Trailer profiles help users quickly add equipment to ACE and ACI eManifests without retyping the same trailer information each time. Once a trailer profile has been created, it can be selected when building or editing a manifest.

Before transmitting a manifest, users should confirm that the selected trailer profile matches the physical trailer being used for the trip. The trailer number, trailer type, and license plate should match the driver’s equipment and supporting documents.

Best Practices

  • Keep trailer numbers consistent so dispatchers can search for and select trailers easily.
  • Use one active license plate per trailer profile whenever possible to keep the profile compatible with both ACE and ACI workflows.
  • Update license plates when trailers are re-plated or registered in a different state or province.
  • Avoid deleting trailer profiles that may still be used for current or recurring shipments.
  • Use comments for internal notes only, not for customs instructions that need to be transmitted.