View source for How To Register With BorderConnect

{{#seo:
 |title=How to Register for eManifest Software {{!}} BorderConnect Support Wiki
 |title_mode=replace
 |keywords=BorderConnect registration, sign up for BorderConnect, ACE manifest trial, ACI eManifest trial, eManifest software setup, CBSA activation, CBP filer code application, cross border software
 |description=A step-by-step guide on how to register for BorderConnect eManifest software. Learn how to set up your account, choose services, and navigate customs activation timelines.
}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]] and the [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]|info}}
<div class="bc-wrap">

<div class="bc-article-hero">
<h1>Registering with BorderConnect</h1>
<p>A step-by-step guide to creating your account, selecting services, and completing the government activation process.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-user-plus"></i> Type: Onboarding</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 10 Minutes</span>
</div>
</div>

<div class="bc-card">

<h2 style="margin-top: 0;">Overview</h2>
<p>Registering with BorderConnect allows highway carriers to transmit electronic manifests directly to Canadian and U.S. customs authorities. The registration wizard collects the necessary company details to ensure compliance and data accuracy.</p>

[[File:Create-borderconnect-account-page.png|800px|thumb|center|Create your BOrderConnect Account registration page.]]

<div class="bc-warning" style="margin-top: 20px;">
<strong>Prerequisites:</strong> Before registering, ensure you have your <strong>Canadian Carrier Code</strong> (for CBSA) or <strong>SCAC Code</strong> (for CBP) ready. See [[BorderConnect_Onboarding_and_Readiness_Guide|Onboarding for BorderConnect]].
</div>

<div style="clear: both;"></div> 
</div>

<div class="bc-card" style="margin-top: 30px;">
<h3><span class="bc-step-circle">1</span> Choose Your Services</h3>
<p>The first step ensures your account is configured with the correct workflows. Select the services you intend to use:</p>
<div class="bc-cleanlist">
* <strong>ACE eManifest:</strong> For U.S. bound shipments (CBP).
* <strong>ACI eManifest:</strong> For Canada bound shipments (CBSA).
* <strong>RNS (PARS) Tracking:</strong> Real-time release updates from brokers.
* <strong>U.S. In-Bond Manager:</strong> For filing 7512 in-bonds (QP/QX).
* <strong>eManifest API:</strong> For integrating with your own software.
* <strong>24-Hour Processing:</strong> Fax/Email service for manual processing.
</div>
</div>

<div class="bc-2col">
<div class="bc-card">
<h3><span class="bc-step-circle">2</span> Company Information</h3>
<table class="wikitable" style="width:100%; margin-bottom:0;">
<tr>
<th style="width: 40%;">Field</th>
<th>Why It’s Required</th>
</tr>
<tr>
<td><strong>Company Name</strong></td>
<td>Identifies your legal business entity on manifests.</td>
</tr>
<tr>
<td><strong>Carrier Code</strong></td>
<td>Links you to CBSA for ACI filing.</td>
</tr>
<tr>
<td><strong>SCAC Code</strong></td>
<td>Links you to CBP for ACE filing.</td>
</tr>
</table>
</div>

<div class="bc-card">
<h3><span class="bc-step-circle">3</span> Head Office Address</h3>
<table class="wikitable" style="width:100%; margin-bottom:0;">
<tr>
<th style="width: 40%;">Field</th>
<th>Purpose</th>
</tr>
<tr>
<td><strong>Address</strong></td>
<td>Verification, billing, and correspondence.</td>
</tr>
<tr>
<td><strong>Phone/Email</strong></td>
<td>System alerts and support contact.</td>
</tr>
<tr>
<td><strong>Time Zone</strong></td>
<td>Ensures accurate deadline tracking (1-hour rule).</td>
</tr>
</table>
</div>
</div>

<div class="bc-card" style="margin-top: 30px;">
<div style="display: flex; flex-wrap: wrap; gap: 40px;">

<div style="flex: 1; min-width: 300px;">
<h3><span class="bc-step-circle">4</span> Primary Contact</h3>
<p>This person becomes the main account administrator.</p>
<div class="bc-cleanlist">
* <strong>Name & Title</strong>
* <strong>Email Address</strong>
* <strong>Phone Number</strong>
</div>
</div>

<div style="flex: 1; min-width: 300px;">
<h3><span class="bc-step-circle">5</span> Create Login</h3>
<p>Secure your account access.</p>
<div class="bc-cleanlist">
* <strong>Username</strong>
* <strong>Password</strong> (Strong, unique)
* <strong>Two-Factor Auth</strong> (Optional but recommended)
</div>
</div>

</div>
</div>

<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Step 6: Service Activation & Timelines</h2>
<p>After submitting your registration, you will receive an email to verify your account. Certain services require additional government approval before they go live.</p>

<div class="bc-card">
<h3>🇨🇦 ACI eManifest & RNS Activation</h3>
<p>If you selected ACI or RNS services, BorderConnect will send you the specific registration forms required by CBSA.</p>

<div class="bc-cleanlist">
* <strong>Action:</strong> Fill out the forms using your company info and return them to BorderConnect.
* <strong>Process:</strong> BorderConnect registers your company with CBSA's systems on your behalf.
</div>

<div class="bc-did-you-know" style="margin-top: 15px;">
<strong>Timeline:</strong> ACI and RNS services typically take <strong>2 to 10 business days</strong> to become fully active after forms are submitted.
</div>
</div>

<div class="bc-card" style="margin-top: 30px;">
<h3>🇺🇸 U.S. In-Bond Manager Activation</h3>
<p>To use the In-Bond Manager or QP Filing, you must obtain a <strong>CBP Filer Code</strong>.</p>

<div class="bc-cleanlist">
* <strong>Action:</strong> Sign the <strong>Letter of Intent</strong> provided by BorderConnect and return it.
* <strong>Process:</strong> BorderConnect submits the filer code request to CBP on your behalf.
</div>

<div class="bc-did-you-know" style="margin-top: 15px;">
<strong>Timeline:</strong> Filer code applications generally take <strong>5 to 20 business days</strong> to be processed by CBP.
</div>
</div>

<div class="bc-card" style="margin-top: 30px;">
<h3>📠 24-Hour eManifest Processing (Fax/Email)</h3>
<p>If you selected the processing service, you will be provided with standardized fax forms.</p>
<div class="bc-cleanlist">
* <strong>Forms:</strong> Designed to capture all required ACE/ACI data fields.
* <strong>Process:</strong> You complete the form for each trip and fax/email it to BorderConnect.
* <strong>Filing:</strong> Our staff enters the data, transmits it to customs, and confirms acceptance.
</div>
</div>

<div class="bc-card" style="margin-top: 30px;">
<h3>Next Steps After Registration</h3>
<div class="bc-cleanlist">
* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Submit your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Submit your first ACE Manifest]]
* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Guide]]
</div>
</div>

{{AppPromo}}

</div> [[Category:BorderConnect Software User Guide]] [[Category:Customs Compliance Guide]]