How To Register With BorderConnect
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🔖 This article is part of the BorderConnect Software User Guide and the Customs Compliance Guide |
Registering with BorderConnect
A step-by-step guide to creating your account, selecting services, and completing the government activation process.
Overview
Registering with BorderConnect allows highway carriers to transmit electronic manifests directly to Canadian and U.S. customs authorities. The registration wizard collects the necessary company details to ensure compliance and data accuracy.
Prerequisites: Before registering, ensure you have your Canadian Carrier Code (for CBSA) or SCAC Code (for CBP) ready. See Onboarding for BorderConnect.
1 Choose Your Services
The first step ensures your account is configured with the correct workflows. Select the services you intend to use:
- ACE eManifest: For U.S. bound shipments (CBP).
- ACI eManifest: For Canada bound shipments (CBSA).
- RNS (PARS) Tracking: Real-time release updates from brokers.
- U.S. In-Bond Manager: For filing 7512 in-bonds (QP/QX).
- eManifest API: For integrating with your own software.
- 24-Hour Processing: Fax/Email service for manual processing.
2 Company Information
| Field | Why It’s Required |
|---|---|
| Company Name | Identifies your legal business entity on manifests. |
| Carrier Code | Links you to CBSA for ACI filing. |
| SCAC Code | Links you to CBP for ACE filing. |
3 Head Office Address
| Field | Purpose |
|---|---|
| Address | Verification, billing, and correspondence. |
| Phone/Email | System alerts and support contact. |
| Time Zone | Ensures accurate deadline tracking (1-hour rule). |
4 Primary Contact
This person becomes the main account administrator.
- Name & Title
- Email Address
- Phone Number
5 Create Login
Secure your account access.
- Username
- Password (Strong, unique)
- Two-Factor Auth (Optional but recommended)
Step 6: Service Activation & Timelines
After submitting your registration, you will receive an email to verify your account. Certain services require additional government approval before they go live.
🇨🇦 ACI eManifest & RNS Activation
If you selected ACI or RNS services, BorderConnect will send you the specific registration forms required by CBSA.
- Action: Fill out the forms using your company info and return them to BorderConnect.
- Process: BorderConnect registers your company with CBSA's systems on your behalf.
Timeline: ACI and RNS services typically take 2 to 10 business days to become fully active after forms are submitted.
🇺🇸 U.S. In-Bond Manager Activation
To use the In-Bond Manager or QP Filing, you must obtain a CBP Filer Code.
- Action: Sign the Letter of Intent provided by BorderConnect and return it.
- Process: BorderConnect submits the filer code request to CBP on your behalf.
Timeline: Filer code applications generally take 5 to 20 business days to be processed by CBP.
📠 24-Hour eManifest Processing (Fax/Email)
If you selected the processing service, you will be provided with standardized fax forms.
- Forms: Designed to capture all required ACE/ACI data fields.
- Process: You complete the form for each trip and fax/email it to BorderConnect.
- Filing: Our staff enters the data, transmits it to customs, and confirms acceptance.