Company Details Page: Difference between revisions
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{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}} | {{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}} | ||
The '''Company Details Page''' in [https://www.borderconnect.com BorderConnect] is accessed from the '''Account''' menu and allows users to manage key company-level configuration items. | The '''Company Details Page''' in [https://www.borderconnect.com BorderConnect] is accessed from the '''Account''' menu and allows users to manage key company-level configuration items. | ||
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* Warehouse [[Sub_Location_(Canadian_Shipments)|Sub Location Codes]] | * Warehouse [[Sub_Location_(Canadian_Shipments)|Sub Location Codes]] | ||
* Historical shipment usage across BorderConnect services | * Historical shipment usage across BorderConnect services | ||
[[File:company-details-section.png|800px]] | |||
== Overview of Company Details Sections == | == Overview of Company Details Sections == | ||
Latest revision as of 16:19, 23 January 2026
|
🔖 This article is part of the BorderConnect Software User Guide |
The Company Details Page in BorderConnect is accessed from the Account menu and allows users to manage key company-level configuration items.
This page is primarily used to maintain:
- Company and billing information
- Terminals and time zone settings
- Canadian Carrier Codes
- U.S. SCAC Codes
- Warehouse Sub Location Codes
- Historical shipment usage across BorderConnect services
Overview of Company Details Sections
| Section | Purpose |
|---|---|
| Company Details | Displays company name and billing address |
| Billing Contacts | Lists billing point-of-contact information |
| Terminals | Manages company terminals and time zones |
| Canadian Carrier Codes | Controls ACI and PARS carrier availability |
| SCAC Codes | Controls ACE Manifest carrier availability |
| Sub Locations | Used for RNS arrivals to CBSA warehouses |
| Shipment Histories | Displays shipment usage for billing and reporting |
Company Details Section
This section displays the company name and billing address associated with the account.
- Users logged in as Super User will see an Edit Company button, allowing updates to the company name or address.
- Users logged in as Normal User will see this information in read-only mode.
Billing Contacts Section
This section displays the billing contact information for the account, including:
- Contact name
- Email address
- Phone number
This information is used for invoicing and billing communications.
Terminals List
The Terminals List is used by companies that operate from multiple locations.
Terminals help:
- Organize users, drivers, and trucks by location
- Control time zone behavior in BorderConnect
- Support CSA and warehouse workflows
Terminal Actions
- New Terminal
- Adds a new terminal to the account. Users are prompted to enter terminal details and save.
- Export CSA (Flat File)
- Generates a CSA flat file of terminal data. Used only by CSA-approved carriers who are not transmitting CSA shipments electronically.
- View
- Displays terminal details, including assigned users. Use Back to Company to return.
- Edit
- Allows terminal information to be updated.
- Delete
- Removes a terminal. This is not permitted if:
- Users, drivers, or trucks are assigned to the terminal
- It is the only terminal on the account
Canadian Carrier Codes List
This section manages the list of Canadian Carrier Codes associated with the account.
Carrier codes listed here:
- Appear in carrier selection for ACI eManifests
- May only be transmitted once approved by CBSA for use through BorderConnect
Canadian Carrier Code Actions
- New Canadian Carrier Code
- Adds a new carrier code and carrier name to the account.
- RNS Registration
- Appears if the carrier code is not registered for PARS Checking. Generates an RNS application for CBSA.
- ACI Registration
- Appears if the carrier code is not registered for ACI eManifest. Generates an ACI application for CBSA.
- Edit
- Allows editing of carrier name. If the code has already been used, only the name may be changed.
- Delete
- Deactivates the carrier code. Deleted codes remain visible but are removed from selection lists.
|
🔖 Because registration processes can be complex—especially with multiple carrier codes—BorderConnect recommends contacting support at 800-596-5176 for assistance. |
SCAC Codes List
This section manages SCAC Codes for use with ACE Manifests.
SCAC codes added here:
- Appear in SCAC selection drop-downs
- Are available for ACE transmission immediately
SCAC Code Actions
- New SCAC Code
- Adds a new SCAC code and carrier name.
- Edit
- Allows the carrier name to be updated. If the SCAC has been used, only the name may be edited.
- Deactivate
- Deactivates the SCAC code. Deactivated codes remain listed but cannot be selected on manifests.
Sub Locations List
This section manages Sub Location Codes used when sending RNS Arrival Requests to CBSA for warehouses.
Sub Location Actions
- New Sub Location
- Adds a new sub location code to the account.
- RNS Registration
- Appears if the carrier code is not registered for PARS Checking and allows generation of an RNS application.
- ACI Registration
- Appears if the carrier code is not registered for ACI eManifest.
- Delete
- Removes the sub location code from the account.
Shipment Histories
The Shipment Histories section provides a consolidated view of how the account uses BorderConnect services.
This section displays:
- Shipment counts by product
- Usage of eManifest services
- Usage of BorderConnect’s Fax Service
The data shown here is used for:
- Internal reporting
- Usage tracking
- Monthly invoicing calculations