Company Details Page: Difference between revisions
Created page with "{{note|This article is part of the BorderConnect Software User Guide|info}} thumb|600|right|Company Details PageThe '''Company Details Page''' in [https://www.borderconnect.com BorderConnect] allows the user to manage a few key lists related to the setup of their company account, most notably the Canadian Carrier Code List and the SCAC Codes L..." |
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{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}} | {{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]|info}} | ||
The '''Company Details Page''' in [https://www.borderconnect.com BorderConnect] is accessed from the '''Account''' menu and allows users to manage key company-level configuration items. | |||
This page is primarily used to maintain: | |||
* Company and billing information | |||
* Terminals and time zone settings | |||
* Canadian [[Carrier_Code_(CBSA)|Carrier Codes]] | |||
* U.S. [[Standard_Carrier_Alpha_Code_(CBP)|SCAC Codes]] | |||
* Warehouse [[Sub_Location_(Canadian_Shipments)|Sub Location Codes]] | |||
* Historical shipment usage across BorderConnect services | |||
[[File:company-details-section.png|800px]] | |||
== Overview of Company Details Sections == | |||
{| class="wikitable" | |||
! Section | |||
! Purpose | |||
|- | |||
| Company Details | |||
| Displays company name and billing address | |||
|- | |||
| Billing Contacts | |||
| Lists billing point-of-contact information | |||
|- | |||
| Terminals | |||
| Manages company terminals and time zones | |||
|- | |||
| Canadian Carrier Codes | |||
| Controls ACI and PARS carrier availability | |||
|- | |||
| SCAC Codes | |||
| Controls ACE Manifest carrier availability | |||
|- | |||
| Sub Locations | |||
| Used for RNS arrivals to CBSA warehouses | |||
|- | |||
| Shipment Histories | |||
| Displays shipment usage for billing and reporting | |||
|} | |||
== Company Details Section == | == Company Details Section == | ||
This section displays the company name and billing address associated with the account. | |||
* Users logged in as '''Super User''' will see an '''Edit Company''' button, allowing updates to the company name or address. | |||
* Users logged in as '''Normal User''' will see this information in read-only mode. | |||
== Billing Contacts Section == | == Billing Contacts Section == | ||
| Line 13: | Line 52: | ||
[[File:Billingdetails1.png|800px]] | [[File:Billingdetails1.png|800px]] | ||
This section | This section displays the billing contact information for the account, including: | ||
* Contact name | |||
* Email address | |||
* Phone number | |||
This information is used for invoicing and billing communications. | |||
== Terminals List == | == Terminals List == | ||
| Line 19: | Line 63: | ||
[[File:Terminalslist1.png|800px]] | [[File:Terminalslist1.png|800px]] | ||
The Terminals List is used by companies that operate from multiple locations. | |||
Terminals help: | |||
* Organize users, drivers, and trucks by location | |||
* Control time zone behavior in BorderConnect | |||
* Support CSA and warehouse workflows | |||
=== Terminal Actions === | |||
;New Terminal | |||
: Adds a new terminal to the account. Users are prompted to enter terminal details and save. | |||
;Export CSA (Flat File) | |||
: Generates a CSA flat file of terminal data. Used only by CSA-approved carriers who are not transmitting CSA shipments electronically. | |||
;View | ;View | ||
: | : Displays terminal details, including assigned users. Use '''Back to Company''' to return. | ||
;Edit | ;Edit | ||
:Allows | : Allows terminal information to be updated. | ||
;Delete | ;Delete | ||
:Removes | : Removes a terminal. This is not permitted if: | ||
:* Users, drivers, or trucks are assigned to the terminal | |||
:* It is the only terminal on the account | |||
== Canadian Carrier Codes List == | == Canadian Carrier Codes List == | ||
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[[File:Canadiancarriercodecompany1.png|800px]] | [[File:Canadiancarriercodecompany1.png|800px]] | ||
This section | This section manages the list of [[Carrier_Code_(CBSA)|Canadian Carrier Codes]] associated with the account. | ||
Carrier codes listed here: | |||
* Appear in carrier selection for [[ACI_eManifest_Software_User_Guide_(CBSA)|ACI eManifests]] | |||
* May only be transmitted once approved by CBSA for use through BorderConnect | |||
=== Canadian Carrier Code Actions === | |||
;New Canadian Carrier Code | |||
: Adds a new carrier code and carrier name to the account. | |||
;RNS Registration | ;RNS Registration | ||
: | : Appears if the carrier code is not registered for [[PARS_Checking_Software_User_Guide_(CBSA_Shipments)|PARS Checking]]. Generates an RNS application for CBSA. | ||
;ACI Registration | ;ACI Registration | ||
: | : Appears if the carrier code is not registered for ACI eManifest. Generates an ACI application for CBSA. | ||
;Edit | ;Edit | ||
:Allows | : Allows editing of carrier name. If the code has already been used, only the name may be changed. | ||
;Delete | |||
: Deactivates the carrier code. Deleted codes remain visible but are removed from selection lists. | |||
{{note| | |||
Because registration processes can be complex—especially with multiple carrier codes—BorderConnect recommends contacting support at '''800-596-5176''' for assistance. | |||
|info}} | |||
== SCAC Codes List == | == SCAC Codes List == | ||
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[[File:Scaccodecompany1.png|800px]] | [[File:Scaccodecompany1.png|800px]] | ||
This section | This section manages [[Standard_Carrier_Alpha_Code_(CBP)|SCAC Codes]] for use with [[ACE_Manifest_Software_User_Guide_(CBP)|ACE Manifests]]. | ||
SCAC codes added here: | |||
* Appear in SCAC selection drop-downs | |||
* Are available for ACE transmission immediately | |||
=== SCAC Code Actions === | |||
;New SCAC Code | |||
: Adds a new SCAC code and carrier name. | |||
;Edit | ;Edit | ||
:Allows the | : Allows the carrier name to be updated. If the SCAC has been used, only the name may be edited. | ||
;Deactivate | ;Deactivate | ||
:Deactivates the SCAC code. | : Deactivates the SCAC code. Deactivated codes remain listed but cannot be selected on manifests. | ||
== Sub Locations List == | == Sub Locations List == | ||
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[[File:sub-location-listing-company-page.png|800px]] | [[File:sub-location-listing-company-page.png|800px]] | ||
This section | This section manages [[Sub_Location_(Canadian_Shipments)|Sub Location Codes]] used when sending RNS Arrival Requests to CBSA for warehouses. | ||
=== Sub Location Actions === | |||
;New Sub Location | |||
: Adds a new sub location code to the account. | |||
;RNS Registration | ;RNS Registration | ||
: | : Appears if the carrier code is not registered for PARS Checking and allows generation of an RNS application. | ||
;ACI Registration | ;ACI Registration | ||
: | : Appears if the carrier code is not registered for ACI eManifest. | ||
;Delete | ;Delete | ||
: | : Removes the sub location code from the account. | ||
== Shipment Histories == | == Shipment Histories == | ||
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[[File:Shipmenthistory1.png|800px]] | [[File:Shipmenthistory1.png|800px]] | ||
The Shipment Histories section provides a consolidated view of how the account uses BorderConnect services. | |||
This section displays: | |||
* Shipment counts by product | |||
* Usage of eManifest services | |||
* Usage of BorderConnect’s Fax Service | |||
The data shown here is used for: | |||
* Internal reporting | |||
* Usage tracking | |||
* Monthly invoicing calculations | |||
[[Category:BorderConnect Software User Guide]] | [[Category:BorderConnect Software User Guide]] | ||