Company Details Page

🔖 This article is part of the BorderConnect Software User Guide

The Company Details Page in BorderConnect is accessed from the Account menu and allows users to manage key company-level configuration items.

This page is primarily used to maintain:

• Company and billing information
• Terminals and time zone settings
• Canadian Carrier Codes
• U.S. SCAC Codes
• Warehouse Sub Location Codes
• Historical shipment usage across BorderConnect services

Overview of Company Details Sections

Section	Purpose
Company Details	Displays company name and billing address
Billing Contacts	Lists billing point-of-contact information
Terminals	Manages company terminals and time zones
Canadian Carrier Codes	Controls ACI and PARS carrier availability
SCAC Codes	Controls ACE Manifest carrier availability
Sub Locations	Used for RNS arrivals to CBSA warehouses
Shipment Histories	Displays shipment usage for billing and reporting

Company Details Section

This section displays the company name and billing address associated with the account.

• Users logged in as Super User will see an Edit Company button, allowing updates to the company name or address.
• Users logged in as Normal User will see this information in read-only mode.

Billing Contacts Section

This section displays the billing contact information for the account, including:

• Contact name
• Email address
• Phone number

This information is used for invoicing and billing communications.

Terminals List

The Terminals List is used by companies that operate from multiple locations.

Terminals help:

• Organize users, drivers, and trucks by location
• Control time zone behavior in BorderConnect
• Support CSA and warehouse workflows

Terminal Actions

New Terminal

Adds a new terminal to the account. Users are prompted to enter terminal details and save.

Export CSA (Flat File)

Generates a CSA flat file of terminal data. Used only by CSA-approved carriers who are not transmitting CSA shipments electronically.

View

Displays terminal details, including assigned users. Use Back to Company to return.

Edit

Allows terminal information to be updated.

Delete

Removes a terminal. This is not permitted if:

• Users, drivers, or trucks are assigned to the terminal
• It is the only terminal on the account

Canadian Carrier Codes List

This section manages the list of Canadian Carrier Codes associated with the account.

Carrier codes listed here:

• Appear in carrier selection for ACI eManifests
• May only be transmitted once approved by CBSA for use through BorderConnect

Canadian Carrier Code Actions

New Canadian Carrier Code

Adds a new carrier code and carrier name to the account.

RNS Registration

Appears if the carrier code is not registered for PARS Checking. Generates an RNS application for CBSA.

ACI Registration

Appears if the carrier code is not registered for ACI eManifest. Generates an ACI application for CBSA.

Edit

Allows editing of carrier name. If the code has already been used, only the name may be changed.

Delete

Deactivates the carrier code. Deleted codes remain visible but are removed from selection lists.

🔖 Because registration processes can be complex—especially with multiple carrier codes—BorderConnect recommends contacting support at 800-596-5176 for assistance.

SCAC Codes List

This section manages SCAC Codes for use with ACE Manifests.

SCAC codes added here:

• Appear in SCAC selection drop-downs
• Are available for ACE transmission immediately

SCAC Code Actions

New SCAC Code

Adds a new SCAC code and carrier name.

Edit

Allows the carrier name to be updated. If the SCAC has been used, only the name may be edited.

Deactivate

Deactivates the SCAC code. Deactivated codes remain listed but cannot be selected on manifests.

Sub Locations List

This section manages Sub Location Codes used when sending RNS Arrival Requests to CBSA for warehouses.

Sub Location Actions

New Sub Location

Adds a new sub location code to the account.

RNS Registration

Appears if the carrier code is not registered for PARS Checking and allows generation of an RNS application.

ACI Registration

Appears if the carrier code is not registered for ACI eManifest.

Delete

Removes the sub location code from the account.

Shipment Histories

The Shipment Histories section provides a consolidated view of how the account uses BorderConnect services.

This section displays:

• Shipment counts by product
• Usage of eManifest services
• Usage of BorderConnect’s Fax Service

The data shown here is used for:

• Internal reporting
• Usage tracking
• Monthly invoicing calculations