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ACI eManifest Status Guide (ACI eManifest): Difference between revisions

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[[Image:Aci-emanifest-statuses.png|350px|thumb|right|Color-coded ACI eManifest statuses in BorderConnect]]
[[Image:Aci-emanifest-statuses.png|350px|thumb|right|Color-coded ACI eManifest statuses in BorderConnect]]


In BorderConnect’s [https://www.borderconnect.com/aci-e-manifest/index.htm ACI eManifest software], each '''ACI eManifest Status''' visually shows the current processing stage of a shipment with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]].
In BorderConnect’s [https://www.borderconnect.com/aci-e-manifest/index.htm ACI eManifest software], each '''ACI eManifest Status''' visually represents the current processing stage of a shipment with the [[Canada_Border_Services_Agency_-_General_Information|Canada Border Services Agency (CBSA)]].


Statuses automatically update when:
Statuses automatically update when:
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* Release or rejection occurs   
* Release or rejection occurs   


These visual indicators appear on:
These indicators appear on:


* [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]]   
* [[ACI_eManifest_Details_Page_(ACI_eManifest)|ACI eManifest Details Page]]   
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]]
* [[ACI_eManifest_Search_Page_(ACI_eManifest)|ACI eManifest Search Page]]
---


== Quick Status Overview ==
== Quick Status Overview ==
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! Status
! Status
! Color Bars
! Color Bars
! What It Means
! Meaning
! Typical Action
! Typical Action
|-
|-
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| Not yet sent to CBSA
| Not yet sent to CBSA
| Complete data and transmit
| Complete data and transmit
|-
| Cancelled
| Red (1 bar)
| Successfully removed from CBSA system
| Recreate if needed
|-
|-
| Transmitted to CBSA
| Transmitted to CBSA
| Yellow (2 bars)
| Yellow (2 bars)
| Sent — awaiting response
| Awaiting CBSA response
| Wait for CBSA reply
| Wait for reply
|-
|-
| CBSA Returned Error
| CBSA Returned Error
| Brown (2 bars)
| Brown (2 bars)
| Rejected due to error
| Manifest rejected
| Review error and correct
| Review and correct
|-
|-
| On File With CBSA
| On File With CBSA
| Blue (3 bars)
| Blue (3 bars)
| Accepted by CBSA
| Accepted by CBSA
| Wait required one hour
| Observe 1-hour rule
|-
|-
| On File With Match Notice
| On File With Match Notice
| Light Blue (3 bars)
| Light Blue (3 bars)
| Linked PARS/RNS message exists
| Linked PARS/RNS message
| Send Status Query
| Send Status Query
|-
|-
| On File With Transaction Number(s)
| On File With Transaction Number(s)
| Green (4 bars)
| Green (4 bars)
| Broker clearance completed
| Broker clearance complete
| Driver may proceed after wait
| Driver may proceed
|-
|-
| Arrival Reported at Border
| Arrival Reported at Border
| Dark Green (5 bars)
| Dark Green (5 bars)
| Driver arrived at POE
| Driver arrived at POE
| Await officer decision
| Await officer action
|-
|-
| Rejected After Arrival
| Rejected After Arrival
| Brown (5 bars)
| Brown (5 bars)
| Rejected at border
| Rejected at border
| Correct and amend
| Amend manifest
|-
|-
| Released
| Released
| Green (6 bars)
| Green (6 bars)
| Shipment released
| Shipment released
| No action needed
| No action required
|}
|}


---
== Draft ==
 
== Understanding Each Status in Detail ==


=== Draft ===
'''(One Yellow Bar)'''
'''(One Yellow Bar)'''


The eManifest is created but has not been transmitted to CBSA.
The eManifest has been created but has not yet been transmitted to CBSA.


'''What to do:'''
* Complete all required fields 
* Complete all required data
* Select '''Sync with CBSA''' from the details page
* Click '''Sync with CBSA''' on the details page


---
== Cancelled ==


=== Cancelled ===
'''(One Red Bar)'''
'''(One Red Bar)'''


The manifest was previously submitted but successfully cancelled with CBSA.
The manifest was successfully cancelled and removed from CBSA’s system.
 
This is typically done when:


'''Common use:'''
* Major data must be corrected 
* Correcting major errors
* A trip number needs to change before arrival
* Changing trip numbers before arrival


---
== Transmitted to CBSA ==


=== Transmitted to CBSA ===
'''(Two Yellow Bars)'''
'''(Two Yellow Bars)'''


The manifest was sent and is awaiting a CBSA response.
The manifest has been sent and is awaiting CBSA’s response.


'''Typical response time:'''
Normal response time is usually 2–4 minutes, though delays may occur during busy periods.
* 2–4 minutes (may vary during peak periods)


{{info|This status commonly appears after submitting a new manifest or amending one.}}
== CBSA Returned Error ==


---
=== CBSA Returned Error ===
'''(Two Brown Bars)'''
'''(Two Brown Bars)'''


CBSA rejected the manifest due to missing or incorrect information.
CBSA rejected the manifest due to incorrect or missing information.


'''Next steps:'''
* Review the error in the '''ACI eManifest History''' section   
* Review the error in the '''ACI eManifest History''' section   
* Correct the data  
* Correct the issue  
* Re-sync with CBSA  
* Re-sync the manifest  


Helpful resource:
Helpful guide:
[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting Rejected ACI eManifests]]
[[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting Rejected ACI eManifests]]


---
== On File With CBSA ==


=== On File With CBSA ===
'''(Three Blue Bars)'''
'''(Three Blue Bars)'''


The eManifest is accepted and officially on file.
The eManifest has been accepted and is officially on file.


'''Important:'''
If no PARS shipment exists, the driver may approach the border once the mandatory one-hour pre-arrival period has passed.
* A minimum one-hour pre-arrival wait applies 
* Applies when no PARS shipment exists 


After the wait period, the driver may approach the border.
== On File With Match Notice ==


---
=== On File With Match Notice ===
'''(Three Light Blue Bars)'''
'''(Three Light Blue Bars)'''


CBSA has linked the manifest to a PARS/RNS message.
CBSA has linked the manifest to a PARS shipment in the Release Notification System (RNS).


'''Recommended action:'''
It is recommended to send a Status Query to confirm broker clearance.
* Send a Status Query for the PARS shipment 


Learn more:
[[Status_Query_Feature_(CBSA_Shipments)|Learn how to send a Status Query]]
[[Status_Query_Feature_(CBSA_Shipments)|Status Query Guide]]


If a Declaration Accept Message is found, the status will automatically update to:
If a Declaration Accept Message is found, the status will automatically update to '''On File With Transaction Number(s)'''.


'''On File With Transaction Number(s)'''
== On File With Transaction Number(s) ==


---
=== On File With Transaction Number(s) ===
'''(Four Green Bars)'''
'''(Four Green Bars)'''


Broker clearance is complete and transaction numbers have been issued.
Broker clearance has been processed and certified by CBSA.


'''Driver may proceed:'''
Transaction numbers appear in the manifest history, and the driver may proceed after the required wait period.
* After the mandatory one-hour wait period


Transaction numbers appear in the manifest history section.
== Arrival Reported at Border ==


---
=== Arrival Reported at Border ===
'''(Five Dark Green Bars)'''
'''(Five Dark Green Bars)'''


CBSA has reported the driver as arrived at the First Port of Entry.
CBSA has recorded the driver’s arrival at the First Port of Entry.


This usually means:
This commonly applies when:


* The shipment is not PARS or In-Bond   
* The shipment is not PARS or In-Bond   
* Or inspection is underway  
* The officer is conducting inspection   


{{info|Some shipments remain in this status even after release if no electronic release message applies.}}
Some shipments remain in this status even after release when no electronic release message applies.


---
== Rejected After Arrival at Border ==


=== Rejected After Arrival at Border ===
'''(Five Brown Bars)'''
'''(Five Brown Bars)'''


CBSA rejected the manifest at the border due to an issue.
The manifest was rejected by the CBSA officer at arrival.


'''What to do:'''
Recommended steps:
* Confirm issue with the driver or CBSA officer 
* Correct the manifest information 
* Transmit an '''Amendment''' from the Send to CBSA menu 


If accepted → status returns to '''Arrival Reported at Border'''
* Confirm the issue with the driver 
* Correct the manifest data 
* Transmit an Amendment from the Send to CBSA menu 


---
If accepted, the status will return to '''Arrival Reported at Border'''.
 
== Released ==


=== Released ===
'''(Six Green Bars)'''
'''(Six Green Bars)'''


CBSA has officially released the shipment.
CBSA has officially released the shipment.


✔ No further action required
No further action is required.
✔ Cargo may proceed to final destination 


---
== Helpful Best Practices ==
 
== Helpful Tips ==


{| class="wikitable"
{| class="wikitable"
! Tip
! Best Practice
! Why It Helps
! Benefit
|-
|-
| Use Status Queries for PARS shipments
| Monitor transmitted statuses
| Speeds up clearance confirmation
| Catch errors early
|-
|-
| Monitor Transmitted status closely
| Use Status Queries for PARS
| Catches errors early
| Faster clearance confirmation
|-
|-
| Review history on rejects
| Review manifest history
| Identifies exact CBSA response
| Clear reject explanations
|-
|-
| Track manifests
| Track active manifests
| Get instant response notifications
| Instant CBSA response alerts
|}
|}
---


[[Category:ACI eManifest Guide]]
[[Category:ACI eManifest Guide]]
Retrieved from "https://wiki.borderconnect.com/index.php?title=ACI_eManifest_Status_Guide_(ACI_eManifest)"