How To Register With BorderConnect: Difference between revisions

Created page with "{{note|This article is part of the BorderConnect Software User Guide and the Customs Compliance Guide|info}} = How to Register With BorderConnect = This guide walks new customers through creating a BorderConnect account and configuring the basic company settings required before submitting ACI eManifests (Canada) and/or ACE Truck Manifests (United States). Before registering, ensure you h..."
 
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| SCAC Code (if applicable) || ACE Manifest (U.S.)
| SCAC Code (if applicable) || ACE Manifest (U.S.)
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| Broker contact information || Clearance coordination
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== Step 1 — Create Your BorderConnect Account ==
== Step 1 — Create Your BorderConnect Account ==
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* You will receive login credentials   
* You will receive login credentials   
* Your account will be created in BorderConnect   
* Your account will be created in BorderConnect   
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== Step 2 — Log In and Access Company Settings ==
== Step 2 — Log In and Access Company Settings ==
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Keeping this information current ensures accurate reporting and communication.
Keeping this information current ensures accurate reporting and communication.
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== Step 3 — Enter Your Carrier Identifiers ==
== Step 3 — Enter Your Carrier Identifiers ==
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This enables ACE manifest submissions to CBP.
This enables ACE manifest submissions to CBP.


Double-check all identifiers for accuracy — incorrect codes will result in rejected filings.
Double-check all identifiers for accuracy. Incorrect codes will result in rejected filings.
 
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== Step 4 — Add and Manage Users ==
== Step 4 — Add and Manage Users ==
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Best practice is to limit administrative access to key personnel only.
Best practice is to limit administrative access to key personnel only.
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== Step 5 — Review Manifest Preferences ==
== Step 5 — Review Manifest Preferences ==
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* Confirm default ports of entry   
* Confirm default ports of entry   
* Review tractor/trailer number formats   
* Review tractor and trailer number formats   
* Verify broker workflow preferences (if applicable)  
* Verify shipment reference preferences   


This reduces data entry errors and speeds up daily operations.
This reduces data entry errors and speeds up daily operations.
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== Step 6 — Perform a First Test Submission ==
== Step 6 — Perform a First Test Submission ==
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This ensures everything is configured correctly.
This ensures everything is configured correctly.
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== Common Registration Issues ==
== Common Registration Issues ==
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| Users without permissions || Access problems
| Users without permissions || Access problems
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== You Are Now Ready to Use BorderConnect ==
== You Are Now Ready to Use BorderConnect ==
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* You can submit ACE Truck Manifests to CBP   
* You can submit ACE Truck Manifests to CBP   
* You can track acceptance and compliance status   
* You can track acceptance and compliance status   
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== Next Steps ==
== Next Steps ==