How To Register With BorderConnect: Difference between revisions

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= How to Register With BorderConnect =
= How to Register With BorderConnect =


Registering with BorderConnect lets highway carriers transmit electronic manifests to Canadian and U.S. customs authorities. Before registering, make sure you've completed the required government onboarding (e.g., valid Carrier Code for CBSA or SCAC for CBP). See [[Onboarding_for_BorderConnect:_Be_Ready_to_File_ACI_(Canada)_and/or_ACE_(U.S.)|Onboarding for BorderConnect]] for those prerequisites.
Registering with BorderConnect lets highway carriers transmit electronic manifests to Canadian and U.S. customs authorities. Before registering, make sure you've completed the required government onboarding (such as obtaining a valid Carrier Code for CBSA or SCAC for CBP). See [[Onboarding_for_BorderConnect:_Be_Ready_to_File_ACI_(Canada)_and/or_ACE_(U.S.)|Onboarding for BorderConnect]] for those prerequisites.


When you access the BorderConnect registration wizard, the form requests a combination of company details, contact information, and login credentials. Each item supports compliance, data accuracy, and connection to government systems.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
When you access the BorderConnect registration wizard, the form requests a combination of company details, contact information, and login credentials. Each item supports compliance, data accuracy, and connection to government systems.


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== Step 1 — Choose Your Services ==
== Step 1 — Choose Your Services ==


The first part of the registration form asks which services you intend to use, including:
The first part of the registration form asks which services you intend to use, such as:


* ACE eManifest   
* ACE eManifest   
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* U.S. In-Bond Manager   
* U.S. In-Bond Manager   


Choosing services configures your account with the correct workflows and system access.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
Selecting services up front ensures your account is configured with the correct workflows and features.


== Step 2 — Company Information ==
== Step 2 — Company Information ==
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! Field !! Why It’s Required
! Field !! Why It’s Required
|-
|-
| Company Name || Appears on manifests sent to CBSA and CBP and aligns with government carrier registrations.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
| Company Name || Appears on manifests and identifies your legal business entity
|-
|-
| Canadian Carrier Code || Identifies your company to CBSA for ACI eManifest filing.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
| Canadian Carrier Code || Links your company to CBSA for ACI eManifest filing
|-
|-
| SCAC Code || Identifies your company to CBP for ACE manifest submissions.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
| SCAC Code || Links your company to CBP for ACE manifest submissions
|}
|}
Accurate carrier identifiers are essential to avoid rejected transmissions.


== Step 3 — Head Office & Billing Address ==
== Step 3 — Head Office & Billing Address ==
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! Field !! Purpose
! Field !! Purpose
|-
|-
| Business Address || Used for verification, correspondence, and billing.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
| Business Address || Used for verification, correspondence, and billing
|-
|-
| Phone & Email || Used for system notifications and support communication.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
| Phone & Email || Used for system alerts and support communication
|-
|-
| Time Zone || Ensures accurate manifest timestamps and deadline tracking.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
| Time Zone || Ensures accurate timestamps and deadline tracking
|}
|}


== Step 4 — Primary Contact ==
== Step 4 — Primary Contact ==


The primary contact becomes the account administrator and main recipient of system notifications.
The primary contact becomes the main account administrator.


Fields collected include:
Information collected includes:


* Name   
* Name   
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* Phone number   
* Phone number   


These ensure timely communication regarding compliance and account activity.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
This ensures BorderConnect can reach your company quickly if issues arise.


== Step 5 — Create Your Login ==
== Step 5 — Create Your Login ==


Users create:
You will create:


* Username   
* Username   
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* Optional two-factor authentication   
* Optional two-factor authentication   


This protects sensitive manifest and compliance data.<ref>BorderConnect Registration Wizard. https://www.borderconnect.com/registration/registration.wizard.up</ref>
This protects your manifest data and account security.


== Step 6 — Finalize Registration ==
== Step 6 — Finalize Registration ==
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After submitting:
After submitting:


* Email verification is sent to activate your account<ref>BorderConnect Registration Success Page. https://www.borderconnect.com/registration/registration.success.up</ref>  
* You will receive an email to verify your account   
* ACI service activation may require additional CBSA registration processing<ref>BorderConnect Wiki. "What Is an ACI eManifest and How Do I Register?" https://wiki.borderconnect.com/index.php/What_Is_An_ACI_Emanifest_And_How_Do_I_Register_For_It_To_Send_ACI_Emanifests_To_CBSA</ref>  
* Your services will be activated based on selections 
* ACE manifests can typically be submitted immediately once SCAC is verified<ref>BorderConnect Wiki. "eManifest Processing Guide." https://wiki.borderconnect.com/index.php/EManifest_Processing_Guide_(ACE_and_ACI_eManifest)</ref>
* Additional steps may follow for ACI eManifest activation  


== Why BorderConnect Collects This Information ==
== Why BorderConnect Collects This Information ==


BorderConnect must link your company identity to government systems used by:
BorderConnect connects directly to customs systems in Canada and the United States. 


* Canada Border Services Agency (CBSA) 
The information you provide allows:
* U.S. Customs and Border Protection (CBP)


Accurate company and carrier identifiers ensure:
* Accurate manifest submissions 
 
* Proper carrier identification  
* Manifests are accepted  
* Compliance timing enforcement  
* Compliance timelines are tracked correctly  
* Secure access control  
* Border delays are avoided  


== Next Steps After Registration ==
== Next Steps After Registration ==
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* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Submit your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Submit your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Submit your first ACE Manifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Submit your first ACE Manifest]]
== References ==
<references/>