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How To Register With BorderConnect: Difference between revisions

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{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]] and the [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]|info}}
{{note|This article is part of the [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]] and the [[Customs_Compliance_Guide_(CBP_and_CBSA)|Customs Compliance Guide]]|info}}
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Registering with BorderConnect lets highway carriers transmit electronic manifests to Canadian and U.S. customs authorities. Before registering, make sure you've completed the required government onboarding (such as obtaining a valid Carrier Code for CBSA or SCAC for CBP). See [[BorderConnect_Onboarding_and_Readiness_Guide|Onboarding for BorderConnect]] for those prerequisites.
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<h1>Registering with BorderConnect</h1>
<p>A step-by-step guide to creating your account, selecting services, and completing the government activation process.</p>
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<span class="bc-article-pill"><i class="fas fa-user-plus"></i> Type: Onboarding</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 10 Minutes</span>
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When you access the BorderConnect registration wizard, the form requests a combination of company details, contact information, and login credentials. Each item supports compliance, data accuracy, and connection to government systems.
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{{Promo
<div class="bc-float-video">
| icon = 🚛
  <div class="bc-video-trigger" data-video-id="xUcctQ5pA68">
| text = '''Simplify your cross-border operations.''' File ACE and ACI eManifests in seconds with BorderConnect's industry-leading software.
    <div class="bc-play-icon"><i class="fas fa-play-circle"></i></div>
| link = https://www.borderconnect.com
  </div>
| button = Start Free Trial
</div>
}}


__TOC__
<h2 style="margin-top: 0;">Overview</h2>
<p>Registering with BorderConnect allows highway carriers to transmit electronic manifests directly to Canadian and U.S. customs authorities. The registration wizard collects the necessary company details to ensure compliance and data accuracy.</p>


== Step 1 — Choose Your Services ==
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<strong>Prerequisites:</strong> Before registering, ensure you have your <strong>Canadian Carrier Code</strong> (for CBSA) or <strong>SCAC Code</strong> (for CBP) ready. See [[BorderConnect_Onboarding_and_Readiness_Guide|Onboarding for BorderConnect]].
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The first part of the registration form asks which services you intend to use, such as:
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* ACE eManifest
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* ACI eManifest
<h3><span class="bc-step-circle">1</span> Choose Your Services</h3>
* RNS (PARS) tracking 
<p>The first step ensures your account is configured with the correct workflows. Select the services you intend to use:</p>
* eManifest API integration 
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* U.S. In-Bond Manager
* <strong>ACE eManifest:</strong> For U.S. bound shipments (CBP).
* QP In-Bond Filing 
* <strong>ACI eManifest:</strong> For Canada bound shipments (CBSA).
* 24-Hour eManifest Processing (fax/email service) 
* <strong>RNS (PARS) Tracking:</strong> Real-time release updates from brokers.
* <strong>U.S. In-Bond Manager:</strong> For filing 7512 in-bonds (QP/QX).
* <strong>eManifest API:</strong> For integrating with your own software.
* <strong>24-Hour Processing:</strong> Fax/Email service for manual processing.
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Selecting services up front ensures your account is configured with the correct workflows and features.
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<h3><span class="bc-step-circle">2</span> Company Information</h3>
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<tr>
<th style="width: 40%;">Field</th>
<th>Why It’s Required</th>
</tr>
<tr>
<td><strong>Company Name</strong></td>
<td>Identifies your legal business entity on manifests.</td>
</tr>
<tr>
<td><strong>Carrier Code</strong></td>
<td>Links you to CBSA for ACI filing.</td>
</tr>
<tr>
<td><strong>SCAC Code</strong></td>
<td>Links you to CBP for ACE filing.</td>
</tr>
</table>
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== Step 2 — Company Information ==
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<h3><span class="bc-step-circle">3</span> Head Office Address</h3>
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<tr>
<th style="width: 40%;">Field</th>
<th>Purpose</th>
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<tr>
<td><strong>Address</strong></td>
<td>Verification, billing, and correspondence.</td>
</tr>
<tr>
<td><strong>Phone/Email</strong></td>
<td>System alerts and support contact.</td>
</tr>
<tr>
<td><strong>Time Zone</strong></td>
<td>Ensures accurate deadline tracking (1-hour rule).</td>
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</table>
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{| class="wikitable"
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! Field !! Why It’s Required
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|-
| Company Name || Appears on manifests and identifies your legal business entity
|-
| Canadian Carrier Code || Links your company to CBSA for ACI eManifest filing
|-
| SCAC Code || Links your company to CBP for ACE manifest submissions
|}


Accurate carrier identifiers are essential to avoid rejected transmissions.
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<h3><span class="bc-step-circle">4</span> Primary Contact</h3>
<p>This person becomes the main account administrator.</p>
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* <strong>Name & Title</strong>
* <strong>Email Address</strong>
* <strong>Phone Number</strong>
</div>
</div>


== Step 3 — Head Office & Billing Address ==
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<h3><span class="bc-step-circle">5</span> Create Login</h3>
<p>Secure your account access.</p>
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* <strong>Username</strong>
* <strong>Password</strong> (Strong, unique)
* <strong>Two-Factor Auth</strong> (Optional but recommended)
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{| class="wikitable"
</div>
! Field !! Purpose
</div>
|-
| Business Address || Used for verification, correspondence, and billing
|-
| Phone & Email || Used for system alerts and support communication
|-
| Time Zone || Ensures accurate timestamps and deadline tracking
|}


== Step 4 — Primary Contact ==
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Step 6: Service Activation & Timelines</h2>
<p>After submitting your registration, you will receive an email to verify your account. Certain services require additional government approval before they go live.</p>


The primary contact becomes the main account administrator.
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<h3>🇨🇦 ACI eManifest & RNS Activation</h3>
<p>If you selected ACI or RNS services, BorderConnect will send you the specific registration forms required by CBSA.</p>


Information collected includes:
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* <strong>Action:</strong> Fill out the forms using your company info and return them to BorderConnect.
* <strong>Process:</strong> BorderConnect registers your company with CBSA's systems on your behalf.
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* Name 
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* Title 
<strong>Timeline:</strong> ACI and RNS services typically take <strong>2 to 10 business days</strong> to become fully active after forms are submitted.
* Email address 
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* Phone number 
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This ensures BorderConnect can reach your company quickly if issues arise.
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<h3>🇺🇸 U.S. In-Bond Manager Activation</h3>
<p>To use the In-Bond Manager or QP Filing, you must obtain a <strong>CBP Filer Code</strong>.</p>


== Step 5 — Create Your Login ==
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* <strong>Action:</strong> Sign the <strong>Letter of Intent</strong> provided by BorderConnect and return it.
* <strong>Process:</strong> BorderConnect submits the filer code request to CBP on your behalf.
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You will create:
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<strong>Timeline:</strong> Filer code applications generally take <strong>5 to 20 business days</strong> to be processed by CBP.
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* Username 
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* Password 
<h3>📠 24-Hour eManifest Processing (Fax/Email)</h3>
* Optional two-factor authentication 
<p>If you selected the processing service, you will be provided with standardized fax forms.</p>
 
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This protects your manifest data and account security.
* <strong>Forms:</strong> Designed to capture all required ACE/ACI data fields.
 
* <strong>Process:</strong> You complete the form for each trip and fax/email it to BorderConnect.
== Step 6 — Finalize Registration ==
* <strong>Filing:</strong> Our staff enters the data, transmits it to customs, and confirms acceptance.
 
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After submitting:
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* You will receive an email to verify your account 
* Your services will be activated based on selections 
 
=== Additional activation for ACI and RNS services ===
 
If you selected '''ACI eManifest''' and/or '''RNS (PARS) tracking''', final activation requires completing government registration documents.
 
BorderConnect will:
 
* Send you the required ACI and RNS registration forms 
* Provide clear step-by-step instructions on how to complete them 
 
You will:
 
* Fill out the documents using your company information 
* Return the completed forms to BorderConnect as instructed 
 
Once submitted, BorderConnect registers your company with the appropriate CBSA systems on your behalf.
 
'''Typical activation timeline:'''
 
* ACI and RNS services may take approximately '''2 to 10 business days''' to become fully active after forms are submitted
 
You will be notified once each service is live and ready for use.
 
=== Additional activation for U.S. In-Bond Manager and QP In-Bond Filing ===
 
To use '''U.S. In-Bond Manager''' and/or '''QP In-Bond Filing''', a '''CBP filer code''' is required.
 
The filer code is issued by '''U.S. Customs and Border Protection (CBP)''' and authorizes your company to electronically file in-bond transactions.
 
BorderConnect will:
 
* Provide you with a '''Letter of Intent''' required by CBP 
* Include clear instructions on how to complete and sign the document 
 
You will:
 
* Sign the Letter of Intent 
* Return it to BorderConnect as instructed 
 
BorderConnect will then submit the filer code request to CBP on your behalf.
 
'''Typical processing timeline:'''
 
* Filer code applications generally take approximately '''5 to 20 business days''' to be processed by CBP
 
Once issued, you can freely use BorderConnect’s U.S. In-Bond tools.
 
=== Additional setup for 24-Hour eManifest Processing (fax/email service) ===
 
If you selected '''24-Hour eManifest Processing''', BorderConnect will provide you with standardized ACE and ACI eManifest forms.
 
These forms:
 
* Are designed to capture all required government manifest data
* Can be completed digitally or filled out by hand 
* Follow CBSA and CBP data requirements exactly 
 
You will:
 
* Complete the forms for each shipment or trip
* Send them by fax or email to BorderConnect’s processing team 
 
BorderConnect staff will:
 
* Enter the data into the electronic systems on your behalf 
* Transmit the manifests to CBSA and/or CBP 
* Confirm acceptance and compliance timing 
 
This service is ideal for companies that prefer not to file directly in the system or need after-hours support.
 
== Why BorderConnect Collects This Information ==
 
BorderConnect connects directly to customs systems in Canada and the United States.
 
The information you provide allows:
 
* Accurate manifest submissions 
* Proper carrier identification 
* Compliance timing enforcement 
* Secure access control 
 
== Next Steps After Registration ==


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<h3>Next Steps After Registration</h3>
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* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
* [[BorderConnect_Software_User_Guide|BorderConnect Software User Guide]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Submit your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Submit your first ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Submit your first ACE Manifest]]
* [[Creating_and_Submitting_a_New_ACE_Manifest_(ACE_Manifest)|Submit your first ACE Manifest]]
* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Guide]]
* [[US_In_Bond_Manager_Guide_(CBP)|U.S. In-Bond Manager Guide]]
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{{AppPromo}}
</div> [[Category:BorderConnect Software User Guide]] [[Category:Customs Compliance Guide]]
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