ACI eManifest Status Guide (ACI eManifest)
|
🔖 This article is part of the BorderConnect ACI eManifest Guide |
In BorderConnect’s ACI eManifest software, each ACI eManifest Status visually shows the current processing stage of a shipment with the Canada Border Services Agency (CBSA).
Statuses automatically update when:
- The manifest is transmitted to CBSA
- CBSA sends a response or decision
- Arrival is reported at the border
- Release or rejection occurs
These visual indicators appear on:
---
Quick Status Overview
| Status | Color Bars | What It Means | Typical Action |
|---|---|---|---|
| Draft | Yellow (1 bar) | Not yet sent to CBSA | Complete data and transmit |
| Transmitted to CBSA | Yellow (2 bars) | Sent — awaiting response | Wait for CBSA reply |
| CBSA Returned Error | Brown (2 bars) | Rejected due to error | Review error and correct |
| On File With CBSA | Blue (3 bars) | Accepted by CBSA | Wait required one hour |
| On File With Match Notice | Light Blue (3 bars) | Linked PARS/RNS message exists | Send Status Query |
| On File With Transaction Number(s) | Green (4 bars) | Broker clearance completed | Driver may proceed after wait |
| Arrival Reported at Border | Dark Green (5 bars) | Driver arrived at POE | Await officer decision |
| Rejected After Arrival | Brown (5 bars) | Rejected at border | Correct and amend |
| Released | Green (6 bars) | Shipment released | No action needed |
---
Understanding Each Status in Detail
Draft
(One Yellow Bar)
The eManifest is created but has not been transmitted to CBSA.
What to do:
- Complete all required data
- Click Sync with CBSA on the details page
---
Cancelled
(One Red Bar)
The manifest was previously submitted but successfully cancelled with CBSA.
Common use:
- Correcting major errors
- Changing trip numbers before arrival
---
Transmitted to CBSA
(Two Yellow Bars)
The manifest was sent and is awaiting a CBSA response.
Typical response time:
- 2–4 minutes (may vary during peak periods)
|
ℹ️ Info |
---
CBSA Returned Error
(Two Brown Bars)
CBSA rejected the manifest due to missing or incorrect information.
Next steps:
- Review the error in the ACI eManifest History section
- Correct the data
- Re-sync with CBSA
Helpful resource: Correcting Rejected ACI eManifests
---
On File With CBSA
(Three Blue Bars)
The eManifest is accepted and officially on file.
Important:
- A minimum one-hour pre-arrival wait applies
- Applies when no PARS shipment exists
After the wait period, the driver may approach the border.
---
On File With Match Notice
(Three Light Blue Bars)
CBSA has linked the manifest to a PARS/RNS message.
Recommended action:
- Send a Status Query for the PARS shipment
Learn more: Status Query Guide
If a Declaration Accept Message is found, the status will automatically update to:
On File With Transaction Number(s)
---
On File With Transaction Number(s)
(Four Green Bars)
Broker clearance is complete and transaction numbers have been issued.
Driver may proceed:
- After the mandatory one-hour wait period
Transaction numbers appear in the manifest history section.
---
Arrival Reported at Border
(Five Dark Green Bars)
CBSA has reported the driver as arrived at the First Port of Entry.
This usually means:
- The shipment is not PARS or In-Bond
- Or inspection is underway
|
ℹ️ Info |
---
Rejected After Arrival at Border
(Five Brown Bars)
CBSA rejected the manifest at the border due to an issue.
What to do:
- Confirm issue with the driver or CBSA officer
- Correct the manifest information
- Transmit an Amendment from the Send to CBSA menu
If accepted → status returns to Arrival Reported at Border
---
Released
(Six Green Bars)
CBSA has officially released the shipment.
✔ No further action required ✔ Cargo may proceed to final destination
---
Helpful Tips
| Tip | Why It Helps |
|---|---|
| Use Status Queries for PARS shipments | Speeds up clearance confirmation |
| Monitor Transmitted status closely | Catches errors early |
| Review history on rejects | Identifies exact CBSA response |
| Track manifests | Get instant response notifications |
---