Add New Driver Page (ACE and ACI eManifest)
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🔖 This article is part of the BorderConnect Software User Guide |
This guide walks through how to create and configure a Driver Profile in BorderConnect. Driver profiles are used across ACE and ACI eManifest workflows and allow the system to:
- Assign drivers to manifests and shipments
- Auto link PARS, PAPS, and in bond shipments
- Send real time clearance notifications
- Maintain compliance ready driver data
You can open the Add New Driver page in three ways:
- Manage Data → Create Driver
- Driver Search Page → Create Driver
- From the Add Driver/Crew screen within an ACE eManifest
Page Controls
| Button | Function |
|---|---|
| Save | Creates the driver profile once all required fields are completed |
| Cancel | Discards all entered data and returns to Driver Search |
| Clear | Empties all fields so new data can be entered |
General Driver Information
This section captures the core identity and compliance details for each driver.
| Field | Required | Description |
|---|---|---|
| Driver Number | Always | Internal identifier such as employee number or initials |
| First Name | Always | Legal first name of the driver |
| Middle Name or Initial | Optional | Middle name or initial if applicable |
| Last Name | Always | Legal last name of the driver |
| Gender | Conditional | Required if no FAST or ACE ID is provided for ACE manifests |
| Date of Birth | Conditional | Required if no FAST or ACE ID is provided for ACE manifests |
| Citizenship | Conditional | Must match travel documents used at the border |
| Terminal or Office | Always | Location the driver is assigned to within your company |
| ACE ID or FAST ID | Conditional | Required if driver is FAST approved and used in ACE |
Tip: If your terminal or office is missing, it can be created from the Company Details Page using the New Terminal option.
Notification Settings
Driver profiles can automatically notify drivers when shipments clear customs.
Notifications improve dispatch flow by letting drivers know when loads are ready to cross.
Supported Notification Types
| Notification Type | Trigger | Requires |
|---|---|---|
| ACI or PARS Alerts | When PARS is accepted or linked to driver | PARS Checking subscription |
| ACE Alerts | When PAPS or QP In Bond is accepted | ACE eManifest |
All notification fields are optional.
Email Alerts
- Primary Email
- Main email address for shipment clearance updates. Select ACI/PARS and or ACE alerts as desired.
- Secondary Email
- Backup email address for additional notifications.
SMS Text Alerts
- Primary Cell Phone
- Driver’s mobile number for SMS alerts. Carrier selection is required.
- Secondary Cell Phone
- Optional backup mobile number for SMS alerts.
Best Practices for Driver Profiles
- Use legal names exactly as on border documents
- Always assign a terminal or office
- Enter FAST ID for FAST approved drivers whenever possible
- Enable notifications to reduce dispatcher workload
- Keep profiles updated when drivers change contact info
Summary
Driver Profiles are a core component of BorderConnect workflows. Once created, they allow:
- Faster manifest creation
- Automated shipment linking
- Real time clearance communication
- Improved compliance accuracy
Setting them up correctly ensures smoother border crossings and fewer operational delays.