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{{#seo:
|title=ACI eManifest Software User Guide (CBSA) {{!}} BorderConnect Support Wiki
|title_mode=replace
|keywords=ACI eManifest, CBSA eManifest software, Canada customs, AMPS penalties, 1-hour rule CBSA, conveyance reference number CRN, ACI lead sheet, cross-border trucking, BorderConnect guide
|description=The complete user guide for BorderConnect's ACI eManifest software. Learn how to submit CBSA manifests, follow the 1-hour rule, print lead sheets, and avoid AMPS penalties.
}}
{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
{{note|This article is part of the [[ACI_eManifest_Software_User_Guide_(CBSA)|BorderConnect ACI eManifest Guide]]|info}}
<div class="bc-wrap">


[[Image:Aci-emanifest-logo.png|thumb|250px|right]]
<div class="bc-article-hero">
<h1>ACI eManifest</h1>
<p>A comprehensive guide to the Canada Border Services Agency (CBSA) advance commercial reporting program for highway carriers.</p>
<div class="bc-article-meta">
<span class="bc-article-pill"><i class="fas fa-flag"></i> Country: Canada (CBSA)</span>
<span class="bc-article-pill"><i class="far fa-clock"></i> Time: 15 Minutes</span>
</div>
</div>


'''Advance Commercial Information (ACI)''' is the [[Canada Border Services Agency - General Information|Canada Border Services Agency (CBSA)]] eManifest / advance commercial reporting program. It provides customs officers with electronic pre-arrival information to support risk assessment and border processing.<ref name="eccrd_hiway">https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref>
<div class="bc-card">


[https://www.borderconnect.com/aci-e-manifest/index.htm BorderConnect ACI eManifest software] provides a web-based solution to transmit ACI/eManifest data, with [[https://borderconnect.com/contact-us.htm 24/7 technical support]].
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<h2 style="margin-top: 0;">Overview</h2>
<p><strong>Advance Commercial Information (ACI)</strong> is the [[Canada Border Services Agency - General Information|Canada Border Services Agency (CBSA)]] eManifest program. It provides customs officers with electronic pre-arrival information to support risk assessment and border processing.<ref name="eccrd_hiway">https://www.cbsa-asfc.gc.ca/prog/manif/eccrdhi-deccerout-eng.html</ref></p>


== Quick Start (Highway Carriers) ==
<p>[https://www.borderconnect.com/aci-e-manifest/index.htm BorderConnect ACI eManifest software] provides a web-based solution to transmit ACI data, supported by [[https://borderconnect.com/contact-us.htm 24/7 technical support]].</p>


Use this checklist to get compliant quickly:
<div class="bc-did-you-know" style="margin-top: 25px;">
<h3>⏱️ The 1-Hour Rule</h3>
For highway carriers, CBSA requires that cargo and conveyance data be <strong>received and validated at least one (1) hour prior to arrival</strong> at the Canadian port of entry.<ref name="req_by_client_type">https://www.cbsa-asfc.gc.ca/prog/aci-manif-ipec/req-exig-eng.html</ref>
</div>


# Confirm you have a valid CBSA '''carrier code''' and required registrations
<div style="clear: both;"></div>
# Set up driver/truck/trailer profiles in BorderConnect
</div>
# Create and transmit your ACI/eManifest early enough to meet the '''1-hour prior''' requirement
# Print a bar-coded '''ACI lead sheet''' for the driver to present at the First Port of Arrival (FPOA)
# If anything changes, correct the transmission '''as soon as you become aware'''


{| class="wikitable"
<div class="bc-card" style="margin-top: 30px;">
! Step !! What you do in BorderConnect !! Outcome
<h3>πŸš€ Quick Start Checklist</h3>
|-
<p>Use this workflow to get compliant quickly:</p>
| Registration/Setup || Complete CBSA setup; enable ACI in BorderConnect || You’re authorized to transmit ACI
<div class="bc-cleanlist">
|-
* <strong>Registration:</strong> Confirm you have a valid CBSA <strong>Carrier Code</strong> and are registered in BorderConnect.
| Profiles || Create driver/truck/trailer profiles || Faster manifest creation
* <strong>Profiles:</strong> Set up Driver, Truck, and Trailer profiles to speed up data entry.
|-
* <strong>Transmit:</strong> Submit your manifest early enough to meet the <strong>1-hour prior</strong> requirement.
| Transmit || Submit cargo + conveyance early || CBSA validation on file
* <strong>Paperwork:</strong> Print a bar-coded <strong>ACI Lead Sheet</strong> for the driver.
|-
* <strong>Maintain:</strong> If details change (e.g., different trailer), correct the transmission <strong>as soon as you become aware</strong>.
| Driver paperwork || Print lead sheet with bar code || CBSA can retrieve your trip
</div>
|-
</div>
| Corrections || Update ASAP if details change || Reduced delays/penalties
|}


----
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Requirements & Penalties</h2>


== ACI eManifest Requirements (Highway) ==
<div class="bc-2col">
<div class="bc-card">
<h3>What CBSA Expects</h3>
<div class="bc-cleanlist">
* <strong>Conveyance (Trip):</strong> Driver, truck, trailer, and seal details (CRN).
* <strong>Cargo (Shipments):</strong> Shipper, consignee, and commodity details (CCN).
* <strong>Validation:</strong> All data must be in "Accepted" status 1 hour before arrival.
</div>
</div>


=== 1-hour prior notice rule ===
<div class="bc-card">
For highway carriers, CBSA requires that cargo and conveyance data be '''received and validated by CBSA at least one (1) hour prior to arrival''' at the Canadian port of entry.<ref name="req_by_client_type">https://www.cbsa-asfc.gc.ca/prog/aci-manif-ipec/req-exig-eng.html</ref><ref name="highway_transmit_data">https://www.cbsa-asfc.gc.ca/prog/aci-manif-ipec/hcc-ctr-eng.html</ref>
<h3>⚠️ AMPS Penalties</h3>
<p>CBSA may assess monetary penalties for non-compliance under the Administrative Monetary Penalty System (AMPS).<ref name="amps_overview">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/menu-eng.html</ref></p>
<div class="bc-warning" style="margin-top: 10px;">
<strong>Contravention C378:</strong> Failure to submit prescribed pre-arrival information. Penalty amounts escalate by occurrence.<ref name="c378">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/contraventions-infractions/c378-eng.html</ref>
</div>
</div>
</div>


{{reminder|This is a compliance deadline (data must be validated at least 1 hour before arrival). It is not a requirement to β€œwait 1 hour after acceptance.”}}<ref name="highway_transmit_data" />
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Driver Documentation (Lead Sheets)</h2>


CBSA notes that incomplete/inaccurate data, or missing the required timeframe, can lead to '''delays''' and potential '''monetary penalties''' under AMPS.<ref name="highway_transmit_data" />
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<div style="display: flex; flex-wrap: wrap; gap: 30px; align-items: center;">


=== What CBSA expects on file (highway) ===
<div style="flex: 2; min-width: 300px;">
{| class="wikitable"
<h3>The ACI Lead Sheet</h3>
! Submission !! What it includes !! Must be validated?
<p>At the First Port of Arrival (FPOA), the driver must present a <strong>lead sheet</strong> so CBSA can retrieve the data.<ref name="d3_4_2">https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref></p>
|-
| Conveyance (Trip) || Driver/tractor/trailer and trip details (CRN) || Yes
|-
| Cargo (Shipments) || CCNs and shipment details (shipper/consignee/commodities) || Yes
|-
| Lead Sheet || Bar-coded reference for the officer at FPOA || Presented at border
|}


<ref name="eccrd_hiway" />
<h4>Acceptable Options:</h4>
<div class="bc-cleanlist">
* A bar-coded <strong>Conveyance Reference Number (CRN)</strong>.
* A bar-coded <strong>Cargo Control Number (CCN)</strong> with the CRN handwritten.
* A handwritten CRN if presented alongside a bar-coded PARS document.
</div>


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<strong>Tip:</strong> You can [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|generate lead sheets directly in BorderConnect]].
</div>
</div>


== ACI Lead Sheet (Highway) ==
<div style="flex: 1; min-width: 250px; text-align: center;">
[[Image:Detailed_ACI_Driver_Copy.jpg|thumb|center|BorderConnect ACI Lead Sheet]]
</div>


[[Image:Detailed_ACI_Driver_Copy.jpg|thumb|right|360px|ACI eManifest lead sheet printed from BorderConnect]]
</div>
</div>


At the First Port of Arrival (FPOA), the driver must present a '''lead sheet''' (sometimes called an '''eManifest lead sheet''' or '''portal lead sheet''') so CBSA can retrieve the ACI/eManifest data already on file.<ref name="d3_4_2">https://www.cbsa-asfc.gc.ca/publications/dm-md/d3/d3-4-2-eng.html</ref><ref name="portal_user_guide">https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail/guide-eng.html</ref>
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Getting Started in BorderConnect</h2>


=== Acceptable lead sheet options (CBSA) ===
<div class="bc-card">
CBSA describes the following lead sheet options:<ref name="portal_user_guide" /><ref name="d3_4_2" /><ref name="eccrd_hiway" />
<h3><span class="bc-step-circle">1</span> Registration & Carrier Codes</h3>
* A '''bar-coded Conveyance Reference Number (CRN)''' (trip number), or
<p>Before transmitting, you must have a valid CBSA-issued <strong>Carrier Code</strong>. If you are new to ACI, you must also complete the ACI registration forms (available in BorderConnect under Account Settings).<ref name="carrier_code_guidelines">https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref></p>
* A '''bar-coded Cargo Control Number (CCN)''' with the '''CRN handwritten''', or
</div>
* A '''handwritten CRN''' where an '''alternate bar-coded document''' associated with the shipment is also presented (for example, a bar-coded PARS document).


=== Best practices ===
<div class="bc-card" style="margin-top: 20px;">
* For non-PARS releases, CBSA recommends printing '''"eManifest Lead Sheet"''' or '''"Portal Lead Sheet"''' on the document presented as the lead sheet.<ref name="d3_4_2" />
<h3><span class="bc-step-circle">2</span> Create Profiles</h3>
* CBSA indicates the officer may stamp and return the lead sheet; carriers should retain the stamped lead sheet as part of their records/proof of reporting.<ref name="eccrd_hiway" /><ref name="d3_4_2" />
<p>Set up your assets once to populate manifests automatically. These are shared with ACE eManifest if you use both.</p>
<div class="bc-cleanlist">
* [[Creating and Maintaining Driver Profiles (ACE and ACI eManifest)|Driver Profiles]]
* [[Creating and Maintaining Truck Profiles (ACE and ACI eManifest)|Truck Profiles]]
* [[Creating and Maintaining Trailer Profiles (ACE and ACI eManifest)|Trailer Profiles]]
</div>
</div>


Lead sheets can be [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|generated from within BorderConnect]] either per-manifest or in batches ahead of time. Carriers may also create their own lead sheets if they meet CBSA’s barcode requirements above.<ref name="portal_user_guide" /><ref name="d3_4_2" />
<h2 style="margin-top: 40px; border-bottom: 2px solid #eee; padding-bottom: 10px;">Tutorial Library</h2>
<p>Step-by-step videos for common ACI scenarios.</p>


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<div style="display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 20px; margin-bottom: 30px;">


== Corrections and Changes ==
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CBSA requirements and guidance for highway transmissions include:<ref name="highway_transmit_data" />
<div class="bc-card" style="padding: 15px;">
* Corrections must be sent '''as soon as you become aware of them'''
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* Changes do '''not restart the 1-hour clock''' (only cancelling and re-submitting restarts it)
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* If a driver is using a different port of entry than originally transmitted, update the ACI/eManifest data accordingly
Β  </div>
</div>


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== AMPS Penalties (Examples) ==
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CBSA may assess monetary penalties under the Administrative Monetary Penalty System (AMPS) for non-compliance.<ref name="amps_overview">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/menu-eng.html</ref><ref name="mpd_pdf">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/mpd-dmi-eng.pdf</ref>
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Example contravention:
<div class="bc-card" style="padding: 15px;">
* '''C378''' – failure to submit prescribed pre-load/pre-arrival information relating to cargo and/or conveyance (penalty amounts escalate by occurrence).<ref name="c378">https://www.cbsa-asfc.gc.ca/trade-commerce/amps/contraventions-infractions/c378-eng.html</ref>
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{{note|CBSA penalty structure and related contraventions are detailed in the AMPS overview and the Master Penalty Document.|info}}<ref name="amps_overview" /><ref name="mpd_pdf" />
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== Program Rollout and Enforcement (Highway) ==
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ACI/eManifest for highway carriers entered an '''informed compliance period''' beginning '''November 1, 2012'''.<ref name="cscb_checklist">https://cscb.ca/sites/default/files/legacy/uploads/Preparing_for_eMan_Chklist_for_Hwy.pdf</ref><ref name="cbsa_comm_working_group_archive">https://www.cbsa-asfc.gc.ca/agency-agence/consult/manif/comm-eng.html</ref>
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CBSA guidance and penalty references identify a '''grace/zero-rated period from July 10, 2015 to January 10, 2016''' for certain eManifest-related contraventions, after which monetary penalty levels apply.<ref name="mpd_pdf" /><ref name="amps_overview" />
</div>
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== Getting Started ==
Β 
=== CBSA registration / identifiers (highway carriers) ===
Before transmitting ACI/eManifest, highway carriers must have a valid CBSA-issued '''carrier code''' and complete the required setup steps (for example via CBSA registration processes and/or portal setup, depending on transmission method).<ref name="emanifest_portal_main">https://www.cbsa-asfc.gc.ca/prog/manif/portal-portail-eng.html</ref><ref name="bonded_highway_carrier">https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hc-tr-eng.html</ref><ref name="carrier_code_guidelines">https://www.cbsa-asfc.gc.ca/services/carrier-transporteur/hccap-ddctr-eng.html</ref>
Β 
If you have not already done so, the first step is to register for ACI with CBSA. Even if you are already set up for ACI with CBSA's eManifest Portal or another software provider, you will need a separate registration in order to use ACI through BorderConnect. You can generate the registration forms at any time when logged into your BorderConnect account under Account and Company. You can also contact BorderConnect support to have the forms emailed or faxed to you.
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=== Set up profiles in BorderConnect ===
Next, create profiles for drivers, trucks, and trailers that may cross the border. These profiles populate mandatory manifest fields and reduce repeated data entry. If you also use BorderConnect ACE, these profiles are shared between ACE and ACI.
Β 
* [[Creating and Maintaining Driver Profiles (ACE and ACI eManifest)|Driver profiles]]
* [[Creating and Maintaining Passenger Profiles (ACE and ACI eManifest)|Passenger profiles]]
* [[Creating and Maintaining Truck Profiles (ACE and ACI eManifest)|Truck profiles]]
* [[Creating and Maintaining Trailer Profiles (ACE and ACI eManifest)|Trailer profiles]]
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Once you are registered for ACI with BorderConnect and your profiles are set up, you are ready to begin creating and submitting eManifests to CBSA.
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== ACI eManifest Instructions ==
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Use the articles below for step-by-step instructions:


</div> <div class="bc-card" style="margin-top: 30px;">
<h3>Related Guides</h3>
<div class="bc-cleanlist">
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and submitting a new ACI eManifest]]
* [[Creating_and_Submitting_a_New_ACI_eManifest_(ACI_eManifest)|Creating and submitting a new ACI eManifest]]
* [[Generating_ACE_and_ACI_eManifest_Lead_Sheets_(CBP_and_CBSA)|Generating ACI Lead Sheets]]
* [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting rejected ACI eManifests]]
* [[Correcting_Rejected_ACI_eManifests_(ACI_eManifest)|Correcting rejected ACI eManifests]]
* [[Updating_or_Correcting_an_Accepted_ACI_eManifest_(ACI_eManifest)|Updating or correcting an accepted manifest]]
* [[ACI_eManifest_Status_Guide_(ACI_eManifest)|ACI eManifest Status Guide]]
* [[ACI_eManifest_Status_Guide_(ACI_eManifest)|ACI eManifest Status Guide]]
* [[ACI_eManifest_Compliance_Guide_(ACI_eManifest)|ACI eManifest Compliance Guide]]
* [[Referencing_Another_Carriers_ACI_Shipment_(ACI_eManifest)|Referencing another carriers ACI shipment]]
* [[E-Manifest Tracking Feature (ACE and ACI eManifest)|Tracking a particular manifest]]
* [[Shipment_Types_For_ACE_and_ACI_eManifest|Manifesting different types of shipments]]
* [[Preparing_Partial_ACI_eManifests_in_Two_Carrier_Scenarios_(ACI_eManifest)|Preparing an ACI eManifest in two-carrier scenarios]]
* [[Declaring_an_Empty_ACI_eManifest_(ACI_eManifest)|Creating an empty ACI eManifest]]
* [[Declaring_an_Empty_ACI_eManifest_(ACI_eManifest)|Creating an empty ACI eManifest]]
* [[Meat_Shipment_CFIA_Inspection_Status_Feature_(CBSA)|Checking CFIA inspection status for meat shipments]]
* [[Meat_Shipment_CFIA_Inspection_Status_Feature_(CBSA)|Checking CFIA inspection status for meat shipments]]
<!--* [[Updating or Correcting an Arrived ACI eManifest|Updating a manifest after arrival]]-->
</div>
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</div>
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== ACI eManifest Tutorials ==
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{| class="wikitable"
|-
|{{#ev:youtube|rWoJDSYsv28|360|left|How to create an ACI eManifest in BorderConnect.}}
|{{#ev:youtube|VKdT2igww3M|360|left|How to create an empty ACI in BorderConnect.}}
|{{#ev:youtube|xlJyjjlhZBQ|360|left|How to create an ACI In-Bond in BorderConnect.}}
|-
|{{#ev:youtube|gaeX5kPJJ40|360|left|How to change and correct an ACI in BorderConnect.}}
|{{#ev:youtube|dRaM-NMlIVo|360|left|How to create an A49 Automotive Release in BorderConnect.}}
|{{#ev:youtube|4qN17rUJXrg|360|left|How to create a CSA shipment in BorderConnect.}}
|-
|{{#ev:youtube|zyMyAJoWSY8|360|left|How to create IIT shipments and Cargo Exemptions for ACI in BorderConnect.}}
|{{#ev:youtube|HC8K-fMOE6I|360|left|How to create an Orders In Council shipment in ACI using BorderConnect.}}
|{{#ev:youtube|1bdxb3qr-wE|360|left|How to create a referenced shipment in ACI using BorderConnect.}}
|}
Β 
----


== Need Help? ==
{{AppPromo}}
If you have questions about ACI setup, timing rules, rejections, or lead sheets, please [[https://www.borderconnect.com/contact-us.htm contact BorderConnect support]].


== References ==
== References ==
<references />
<references />


[[Category:ACI eManifest Guide]]
</div> [[Category:ACI eManifest Guide]]

Latest revision as of 15:06, 9 March 2026

πŸ”– This article is part of the BorderConnect ACI eManifest Guide

ACI eManifest

A comprehensive guide to the Canada Border Services Agency (CBSA) advance commercial reporting program for highway carriers.

Overview

Advance Commercial Information (ACI) is the Canada Border Services Agency (CBSA) eManifest program. It provides customs officers with electronic pre-arrival information to support risk assessment and border processing.[1]

BorderConnect ACI eManifest software provides a web-based solution to transmit ACI data, supported by [24/7 technical support].

⏱️ The 1-Hour Rule

For highway carriers, CBSA requires that cargo and conveyance data be received and validated at least one (1) hour prior to arrival at the Canadian port of entry.[2]

πŸš€ Quick Start Checklist

Use this workflow to get compliant quickly:

  • Registration: Confirm you have a valid CBSA Carrier Code and are registered in BorderConnect.
  • Profiles: Set up Driver, Truck, and Trailer profiles to speed up data entry.
  • Transmit: Submit your manifest early enough to meet the 1-hour prior requirement.
  • Paperwork: Print a bar-coded ACI Lead Sheet for the driver.
  • Maintain: If details change (e.g., different trailer), correct the transmission as soon as you become aware.

Requirements & Penalties

What CBSA Expects

  • Conveyance (Trip): Driver, truck, trailer, and seal details (CRN).
  • Cargo (Shipments): Shipper, consignee, and commodity details (CCN).
  • Validation: All data must be in "Accepted" status 1 hour before arrival.

⚠️ AMPS Penalties

CBSA may assess monetary penalties for non-compliance under the Administrative Monetary Penalty System (AMPS).[3]

Contravention C378: Failure to submit prescribed pre-arrival information. Penalty amounts escalate by occurrence.[4]

Driver Documentation (Lead Sheets)

The ACI Lead Sheet

At the First Port of Arrival (FPOA), the driver must present a lead sheet so CBSA can retrieve the data.[5]

Acceptable Options:

  • A bar-coded Conveyance Reference Number (CRN).
  • A bar-coded Cargo Control Number (CCN) with the CRN handwritten.
  • A handwritten CRN if presented alongside a bar-coded PARS document.
BorderConnect ACI Lead Sheet

Getting Started in BorderConnect

1 Registration & Carrier Codes

Before transmitting, you must have a valid CBSA-issued Carrier Code. If you are new to ACI, you must also complete the ACI registration forms (available in BorderConnect under Account Settings).[6]

2 Create Profiles

Set up your assets once to populate manifests automatically. These are shared with ACE eManifest if you use both.

Tutorial Library

Step-by-step videos for common ACI scenarios.

πŸ“±

eManifesting in your pocket. Process ACE & ACI eManifests, track shipments in real-time, and upload documents instantlyβ€”anytime, anywhere.

References