In Bond Manager Dashboard (U.S. In-Bond Manager)
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🔖 This article is part of the BorderConnect U.S. In-Bond Manager Guide |
U.S. In-Bond Dashboard
The central control hub for monitoring, managing, and concluding in-bond shipments.
Overview
The In-Bond Dashboard is the main control center of BorderConnect’s U.S. In-Bond Manager. It provides a real-time consolidated view of all in-bonds associated with your account.
This is where users monitor activity, send messages to CBP (Arrival/Export), resolve issues, and ensure in-bonds are properly concluded.
How to Access:
Navigate to U.S. In-Bonds on the menu bar and select In-Bond Dashboard.
Activity Summary & Issues
The top section of the dashboard highlights in-bonds requiring immediate attention.
Critical Issue Types
| Issue | What It Means | Recommended Action |
|---|---|---|
| Unresolved WP Rejects | CBP rejected an arrival, export, or diversion message. | Review the error and correct immediately. |
| Unresolved ACE Warnings | Discrepancies flagged by ACE eManifest activity. | Investigate missing actions or filings. |
| Stale In-Bonds | In-bonds with no activity for over two weeks. | Send a status query or update the filing status. |
Monthly Overview
Open In-Bonds: Active shipments requiring arrival or export.
Closed In-Bonds: Successfully concluded movements.
Managing In-Bonds
The lower portion of the dashboard contains the In-Bond Search and results table. Each row represents a complete "In-Bond Report" compiled from CBP queries, messages, and ACE updates.
| Column | Description |
|---|---|
| In-Bond Number | The 9-digit CBP entry number. |
| Status | The current CBP status (e.g., On File, Arrived, Concluded). |
| Last Updated | The timestamp of the most recent activity. |
Click View on any row to open the detailed In-Bond Report Details Page.
Creating a New Report
If an in-bond is not yet on your dashboard:
1. Click Find New In-Bond (Top right). 2. Enter the In-Bond Number. 3. Click Send In-Bond Status Query to CBP. 4. CBP typically responds within one minute, creating the report automatically.
In-Bond Report Details
This page gives you full control over a single in-bond movement. The history panel on the right records every action, including:
- Status Queries & CBP Responses.
- Arrival and Export messages.
- Diversion requests.
- Automatic ACE updates.
Tip: Click on any "CBP Status Query Response" item in the history to see the full raw data returned by Customs (quantities, dates, and disposition codes).
Advanced Features
Auto-Close with ACI (Canada Bound)
Users who also use BorderConnect ACI eManifest can automate closure for eligible in-bonds destined for Canada. When the ACI manifest is accepted, the system can trigger the U.S. export message automatically.
Checking Subsequent In-Bonds (Mexico Bound)
For shipments moving into Mexico, click Check For Subsequent In-Bond. If a Mexican broker has filed a subsequent entry, the report will update to "Concluded".
General Order (G.O.) Alerts
Freight not entered or exported within 15 calendar days after arrival may be placed into General Order (G.O.) status by CBP. The dashboard tracks this countdown.
| Status | Meaning |
|---|---|
| Pending GO | Warning period; approaching the 15-day limit. |
| Eligible GO | 15 days have elapsed without proper clearance. |
| Sent to GO | Freight has been ordered to a G.O. warehouse. |
Resolution: Act immediately on warnings. Once the issue is resolved with CBP, click Mark G.O. Resolved on the report to document the closure.